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Best Video Surveillance Software

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

Video surveillance software enables organizations to monitor and protect fixed physical environments like office buildings, warehouses, retail spaces, and campuses using video feeds from security cameras. These tools support incident detection by providing real-time visibility and through video review capabilities to enhance on-site security and safety.

Organizations generally use video surveillance software as part of a broader physical security strategy for mitigating risks such as theft, unauthorized access, and compliance violations. The software is often deployed in industries such as manufacturing, retail, logistics, education, and healthcare, where 24/7 monitoring of specific locations is necessary.

Video surveillance systems address key business problems by offering centralized visibility across camera networks, sending real-time alerts for suspicious activity, and maintaining searchable video archives for audits or investigations. These tools reduce manual monitoring burdens, increase responsiveness to security threats, and help organizations meet regulatory or insurance requirements.

Video surveillance software often integrates with other physical security technologies, such as access control software or incident management software, to create a unified security ecosystem.

To qualify for inclusion in the Video Surveillance category, a product must:

Provide real-time video monitoring capabilities using stationary or mobile cameras
Offer a centralized dashboard to view, manage, and analyze footage from multiple cameras
Support video storage, either on-premises or in the cloud
Be designed for security surveillance use cases, such as incident detection, intrusion alerts, and compliance auditing across fixed physical environments (e.g., offices, warehouses, campuses)
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Featured Video Surveillance Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
90 Listings in Video Surveillance Available
(608)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Video Surveillance software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

    Users
    • Owner
    • Director of Technology
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rhombus is a security camera system that provides visibility and security alerts for various environments, with features such as easy installation, user-friendly interface, and the ability to integrate with other systems.
    • Users frequently mention the clarity of the images, the ease of finding and clipping videos, the ability to access cameras offsite, and the system's continuous updates and improvements.
    • Users experienced issues such as occasional system lag, the need for a solid internet connection, cameras changing from color to black and white, and the complexity and recurring costs of the per-camera annual licensing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rhombus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Camera Quality
    57
    Customer Support
    52
    Features
    38
    Easy Setup
    30
    Cons
    Camera Issues
    30
    Expensive
    22
    Access Issues
    13
    Limited Features
    12
    Slow Performance
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rhombus features and usability ratings that predict user satisfaction
    8.8
    Analytics
    Average: 8.9
    9.2
    Security
    Average: 9.2
    9.4
    Ease of Admin
    Average: 9.2
    8.7
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rhombus
    Company Website
    Year Founded
    2016
    HQ Location
    Sacramento, CA
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

Users
  • Owner
  • Director of Technology
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rhombus is a security camera system that provides visibility and security alerts for various environments, with features such as easy installation, user-friendly interface, and the ability to integrate with other systems.
  • Users frequently mention the clarity of the images, the ease of finding and clipping videos, the ability to access cameras offsite, and the system's continuous updates and improvements.
  • Users experienced issues such as occasional system lag, the need for a solid internet connection, cameras changing from color to black and white, and the complexity and recurring costs of the per-camera annual licensing.
Rhombus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Camera Quality
57
Customer Support
52
Features
38
Easy Setup
30
Cons
Camera Issues
30
Expensive
22
Access Issues
13
Limited Features
12
Slow Performance
9
Rhombus features and usability ratings that predict user satisfaction
8.8
Analytics
Average: 8.9
9.2
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
8.7
Workflow
Average: 8.6
Seller Details
Seller
Rhombus
Company Website
Year Founded
2016
HQ Location
Sacramento, CA
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®
(137)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Video Surveillance software
View top Consulting Services for Verkada
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

    Users
    • IT Manager
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 53% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Verkada is a security management platform that allows users to manage security, set permissions, and access camera footage.
    • Users frequently mention the high quality of the camera footage, the ease of use and setup, the user-friendly Command software, and the seamless integration with other apps.
    • Users mentioned issues such as the platform taking a toll on network bandwidth, lack of IP filter, occasional latency, costly licenses, and confusing Command Portal for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Verkada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Customer Support
    15
    Features
    14
    Integrations
    12
    Camera Quality
    11
    Cons
    Expensive
    17
    Access Issues
    4
    Connectivity Issues
    3
    Inaccurate Detection
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verkada features and usability ratings that predict user satisfaction
    9.0
    Analytics
    Average: 8.9
    9.6
    Security
    Average: 9.2
    9.6
    Ease of Admin
    Average: 9.2
    9.4
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verkada
    Company Website
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @VerkadaHQ
    2,492 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,624 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals' privacy. Designed

Users
  • IT Manager
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 53% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Verkada is a security management platform that allows users to manage security, set permissions, and access camera footage.
  • Users frequently mention the high quality of the camera footage, the ease of use and setup, the user-friendly Command software, and the seamless integration with other apps.
  • Users mentioned issues such as the platform taking a toll on network bandwidth, lack of IP filter, occasional latency, costly licenses, and confusing Command Portal for new users.
Verkada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Customer Support
15
Features
14
Integrations
12
Camera Quality
11
Cons
Expensive
17
Access Issues
4
Connectivity Issues
3
Inaccurate Detection
3
Missing Features
3
Verkada features and usability ratings that predict user satisfaction
9.0
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.6
Ease of Admin
Average: 9.2
9.4
Workflow
Average: 8.6
Seller Details
Seller
Verkada
Company Website
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@VerkadaHQ
2,492 Twitter followers
LinkedIn® Page
www.linkedin.com
2,624 employees on LinkedIn®
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(181)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

    Users
    • IT Director
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 61% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coram AI is an application used in schools for security purposes and to facilitate clear communication during high-alert situations.
    • Users like the cloud-based nature of the app, its easy-to-navigate browser GUI, the helpful AI chat-bot for troubleshooting, and the ease of implementing a new server into the environment.
    • Reviewers mentioned that the playback on the mobile device app can be laggy and the swipe direction for playback on the mobile app differs from the web GUI, which can be confusing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coram AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    51
    Features
    39
    Setup Ease
    30
    AI Technology
    29
    Cons
    Camera Issues
    12
    Expensive
    8
    Slow Streaming
    8
    Limited Features
    7
    Missing Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coram AI features and usability ratings that predict user satisfaction
    9.2
    Analytics
    Average: 8.9
    9.5
    Security
    Average: 9.2
    9.7
    Ease of Admin
    Average: 9.2
    9.1
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Coram AI
    Company Website
    Year Founded
    2022
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    99 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coram AI is a type of physical AI solution designed to enhance safety and optimize operations through the integration of cameras, sensors, and access systems. This innovative platform serves as an AI

Users
  • IT Director
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 61% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coram AI is an application used in schools for security purposes and to facilitate clear communication during high-alert situations.
  • Users like the cloud-based nature of the app, its easy-to-navigate browser GUI, the helpful AI chat-bot for troubleshooting, and the ease of implementing a new server into the environment.
  • Reviewers mentioned that the playback on the mobile device app can be laggy and the swipe direction for playback on the mobile app differs from the web GUI, which can be confusing.
Coram AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
51
Features
39
Setup Ease
30
AI Technology
29
Cons
Camera Issues
12
Expensive
8
Slow Streaming
8
Limited Features
7
Missing Features
7
Coram AI features and usability ratings that predict user satisfaction
9.2
Analytics
Average: 8.9
9.5
Security
Average: 9.2
9.7
Ease of Admin
Average: 9.2
9.1
Workflow
Average: 8.6
Seller Details
Seller
Coram AI
Company Website
Year Founded
2022
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®
(168)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

    Users
    • Office Manager
    • Property Manager
    Industries
    • Commercial Real Estate
    • Real Estate
    Market Segment
    • 49% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kastle is a security system that provides access control, surveillance, and security solutions for buildings and offices.
    • Reviewers frequently mention the convenience of Kastle's mobile app, the system's user-friendly nature, the ability to manage access remotely, and the responsive and professional customer service.
    • Users mentioned issues with the website's speed and functionality, difficulties with scheduling on the app, occasional inconsistencies in response times, and challenges with customization and managing multiple sites.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kastle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    51
    Ease of Use
    51
    Helpful
    46
    Access Control
    22
    Simple
    16
    Cons
    Poor Customer Support
    20
    Access Issues
    17
    Expensive
    10
    Inaccurate Detection
    10
    Complexity
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kastle features and usability ratings that predict user satisfaction
    8.1
    Analytics
    Average: 8.9
    8.7
    Security
    Average: 9.2
    9.1
    Ease of Admin
    Average: 9.2
    8.0
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1972
    HQ Location
    Falls Church, VA
    Twitter
    @KastleSystems
    2,067 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    698 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

Users
  • Office Manager
  • Property Manager
Industries
  • Commercial Real Estate
  • Real Estate
Market Segment
  • 49% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kastle is a security system that provides access control, surveillance, and security solutions for buildings and offices.
  • Reviewers frequently mention the convenience of Kastle's mobile app, the system's user-friendly nature, the ability to manage access remotely, and the responsive and professional customer service.
  • Users mentioned issues with the website's speed and functionality, difficulties with scheduling on the app, occasional inconsistencies in response times, and challenges with customization and managing multiple sites.
Kastle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
51
Ease of Use
51
Helpful
46
Access Control
22
Simple
16
Cons
Poor Customer Support
20
Access Issues
17
Expensive
10
Inaccurate Detection
10
Complexity
9
Kastle features and usability ratings that predict user satisfaction
8.1
Analytics
Average: 8.9
8.7
Security
Average: 9.2
9.1
Ease of Admin
Average: 9.2
8.0
Workflow
Average: 8.6
Seller Details
Company Website
Year Founded
1972
HQ Location
Falls Church, VA
Twitter
@KastleSystems
2,067 Twitter followers
LinkedIn® Page
www.linkedin.com
698 employees on LinkedIn®
(80)4.5 out of 5
11th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Hospital & Health Care
    Market Segment
    • 45% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Milestone VMS is a video management system that integrates with third-party applications and offers features such as user profiles, recording server with failover system, camera recognition, and update patches.
    • Users frequently mention the system's intuitive interface, seamless integration with a variety of devices, robust customization options, scalability, centralized management, and the ability to support a wide range of cameras and analytics tools.
    • Users reported that the initial setup can be complex for those unfamiliar with advanced VMS tools, the licensing costs can be high, and the integration of AI is complicated compared to other systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • XProtect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    16
    Ease of Use
    14
    Customer Support
    11
    Integration Capabilities
    11
    Reliability
    11
    Cons
    Expensive
    7
    Complex Setup
    6
    Camera Issues
    4
    Interface Design
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • XProtect features and usability ratings that predict user satisfaction
    7.4
    Analytics
    Average: 8.9
    8.9
    Security
    Average: 9.2
    8.4
    Ease of Admin
    Average: 9.2
    7.7
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Copenhagen, Denmark
    Twitter
    @milestonesys
    15,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,805 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Milestone Systems transforms security into competitive advantage with a comprehensive product portfolio consisting of XProtect video management software (VMS), BriefCam video analytics, and Arcules cl

Users
No information available
Industries
  • Marketing and Advertising
  • Hospital & Health Care
Market Segment
  • 45% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Milestone VMS is a video management system that integrates with third-party applications and offers features such as user profiles, recording server with failover system, camera recognition, and update patches.
  • Users frequently mention the system's intuitive interface, seamless integration with a variety of devices, robust customization options, scalability, centralized management, and the ability to support a wide range of cameras and analytics tools.
  • Users reported that the initial setup can be complex for those unfamiliar with advanced VMS tools, the licensing costs can be high, and the integration of AI is complicated compared to other systems.
XProtect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
16
Ease of Use
14
Customer Support
11
Integration Capabilities
11
Reliability
11
Cons
Expensive
7
Complex Setup
6
Camera Issues
4
Interface Design
4
Missing Features
4
XProtect features and usability ratings that predict user satisfaction
7.4
Analytics
Average: 8.9
8.9
Security
Average: 9.2
8.4
Ease of Admin
Average: 9.2
7.7
Workflow
Average: 8.6
Seller Details
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
15,831 Twitter followers
LinkedIn® Page
www.linkedin.com
1,805 employees on LinkedIn®
(35)4.6 out of 5
8th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

    Users
    No information available
    Industries
    • Security and Investigations
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Technology
    3
    Customer Support
    3
    Access Control
    2
    Ease of Use
    2
    Helpful
    2
    Cons
    Expensive
    2
    High Subscription Fees
    2
    App Instability
    1
    Internet Dependency
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brivo features and usability ratings that predict user satisfaction
    8.5
    Analytics
    Average: 8.9
    9.5
    Security
    Average: 9.2
    9.4
    Ease of Admin
    Average: 9.2
    8.6
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brivo
    Year Founded
    1999
    HQ Location
    Bethesda, MD
    LinkedIn® Page
    www.linkedin.com
    1,134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

Users
No information available
Industries
  • Security and Investigations
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
Brivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Technology
3
Customer Support
3
Access Control
2
Ease of Use
2
Helpful
2
Cons
Expensive
2
High Subscription Fees
2
App Instability
1
Internet Dependency
1
Slow Performance
1
Brivo features and usability ratings that predict user satisfaction
8.5
Analytics
Average: 8.9
9.5
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
8.6
Workflow
Average: 8.6
Seller Details
Seller
Brivo
Year Founded
1999
HQ Location
Bethesda, MD
LinkedIn® Page
www.linkedin.com
1,134 employees on LinkedIn®
(24)4.5 out of 5
10th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alarm.com for Business is the platform of choice for more than a million locations, with a unified platform that allows customers to manage intrusion, video, access control and more from a single intu

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 42% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Alarm.com for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Features
    6
    Access Control
    5
    Management Ease
    5
    Remote Access
    4
    Cons
    Expensive
    2
    Interface Design
    2
    Limited Customization
    2
    Limited Features
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alarm.com for Business features and usability ratings that predict user satisfaction
    9.5
    Analytics
    Average: 8.9
    9.6
    Security
    Average: 9.2
    9.4
    Ease of Admin
    Average: 9.2
    9.0
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alarm.com
    Company Website
    Year Founded
    2000
    HQ Location
    McLean, Virginia, United States
    Twitter
    @AlarmDotCom
    14,446 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,399 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alarm.com for Business is the platform of choice for more than a million locations, with a unified platform that allows customers to manage intrusion, video, access control and more from a single intu

Users
No information available
Industries
No information available
Market Segment
  • 42% Mid-Market
  • 33% Small-Business
Alarm.com for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Features
6
Access Control
5
Management Ease
5
Remote Access
4
Cons
Expensive
2
Interface Design
2
Limited Customization
2
Limited Features
2
Poor Customer Support
2
Alarm.com for Business features and usability ratings that predict user satisfaction
9.5
Analytics
Average: 8.9
9.6
Security
Average: 9.2
9.4
Ease of Admin
Average: 9.2
9.0
Workflow
Average: 8.6
Seller Details
Seller
Alarm.com
Company Website
Year Founded
2000
HQ Location
McLean, Virginia, United States
Twitter
@AlarmDotCom
14,446 Twitter followers
LinkedIn® Page
www.linkedin.com
1,399 employees on LinkedIn®
(73)4.8 out of 5
4th Easiest To Use in Video Surveillance software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Manufacturing
    Market Segment
    • 60% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spot AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Features
    5
    Remote Access
    5
    Customer Support
    4
    Easy Access
    4
    Cons
    Camera Issues
    3
    Access Issues
    2
    Poor Camera Quality
    2
    Software Instability
    2
    Clip Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spot AI features and usability ratings that predict user satisfaction
    9.2
    Analytics
    Average: 8.9
    9.5
    Security
    Average: 9.2
    9.6
    Ease of Admin
    Average: 9.2
    9.2
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Spot AI
    Year Founded
    2018
    HQ Location
    Burlingame, California
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Manufacturing
Market Segment
  • 60% Mid-Market
  • 33% Small-Business
Spot AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Features
5
Remote Access
5
Customer Support
4
Easy Access
4
Cons
Camera Issues
3
Access Issues
2
Poor Camera Quality
2
Software Instability
2
Clip Management
1
Spot AI features and usability ratings that predict user satisfaction
9.2
Analytics
Average: 8.9
9.5
Security
Average: 9.2
9.6
Ease of Admin
Average: 9.2
9.2
Workflow
Average: 8.6
Seller Details
Seller
Spot AI
Year Founded
2018
HQ Location
Burlingame, California
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
(22)4.8 out of 5
5th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lumana is the leader in AI video security, offering a comprehensive platform that transforms your existing security camera infrastructure into an AI-powered solution. The solution is designed to enhan

    Users
    No information available
    Industries
    • Security and Investigations
    Market Segment
    • 41% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lumana is a software that allows users to tag people and follow them from camera to camera, providing real-time insights and alerts for security monitoring.
    • Reviewers frequently mention the ease of use, quick alerts, and the software's ability to turn existing cameras into real-time intelligence, delivering fast alerts and investigations that take minutes instead of hours.
    • Reviewers noted issues with initial setup, lag, and bugs with some alerts, as well as a desire for faster video playback speeds and more customization options for reports and dashboards.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lumana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Notifications
    4
    Ease of Use
    4
    Simple
    4
    AI Technology
    3
    Customer Support
    3
    Cons
    Missing Features
    2
    Access Issues
    1
    Camera Issues
    1
    Complexity
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lumana features and usability ratings that predict user satisfaction
    9.8
    Analytics
    Average: 8.9
    9.4
    Security
    Average: 9.2
    9.8
    Ease of Admin
    Average: 9.2
    8.7
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lumana
    Company Website
    Year Founded
    2021
    HQ Location
    Los Gatos, California, United States
    Twitter
    @LumanaHQ
    38 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lumana is the leader in AI video security, offering a comprehensive platform that transforms your existing security camera infrastructure into an AI-powered solution. The solution is designed to enhan

Users
No information available
Industries
  • Security and Investigations
Market Segment
  • 41% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lumana is a software that allows users to tag people and follow them from camera to camera, providing real-time insights and alerts for security monitoring.
  • Reviewers frequently mention the ease of use, quick alerts, and the software's ability to turn existing cameras into real-time intelligence, delivering fast alerts and investigations that take minutes instead of hours.
  • Reviewers noted issues with initial setup, lag, and bugs with some alerts, as well as a desire for faster video playback speeds and more customization options for reports and dashboards.
Lumana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Notifications
4
Ease of Use
4
Simple
4
AI Technology
3
Customer Support
3
Cons
Missing Features
2
Access Issues
1
Camera Issues
1
Complexity
1
Expensive
1
Lumana features and usability ratings that predict user satisfaction
9.8
Analytics
Average: 8.9
9.4
Security
Average: 9.2
9.8
Ease of Admin
Average: 9.2
8.7
Workflow
Average: 8.6
Seller Details
Seller
Lumana
Company Website
Year Founded
2021
HQ Location
Los Gatos, California, United States
Twitter
@LumanaHQ
38 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mobile surveillance software including include Real-time monitoring, Real-time location on GIS MAP, Vehicles tracking, Route playback, Live view and Playback, Health check, Alarm center, Domain accoun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hikvision iVMS-5200 features and usability ratings that predict user satisfaction
    8.9
    Analytics
    Average: 8.9
    9.4
    Security
    Average: 9.2
    9.0
    Ease of Admin
    Average: 9.2
    9.2
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Hangzhou, Zhejiang
    Twitter
    @HikvisionHQ
    14,212 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,155 employees on LinkedIn®
    Ownership
    SHE: 002415
Product Description
How are these determined?Information
This description is provided by the seller.

Mobile surveillance software including include Real-time monitoring, Real-time location on GIS MAP, Vehicles tracking, Route playback, Live view and Playback, Health check, Alarm center, Domain accoun

Users
No information available
Industries
No information available
Market Segment
  • 61% Mid-Market
  • 22% Small-Business
Hikvision iVMS-5200 features and usability ratings that predict user satisfaction
8.9
Analytics
Average: 8.9
9.4
Security
Average: 9.2
9.0
Ease of Admin
Average: 9.2
9.2
Workflow
Average: 8.6
Seller Details
Year Founded
2001
HQ Location
Hangzhou, Zhejiang
Twitter
@HikvisionHQ
14,212 Twitter followers
LinkedIn® Page
www.linkedin.com
9,155 employees on LinkedIn®
Ownership
SHE: 002415
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Does it feel like your aging CCTV or video management system (VMS) is holding you back? Adding new cameras, streaming higher-resolution video and expanding to new sites puts a strain on IT infrastruct

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Security Center Omnicast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integration Capabilities
    8
    Security
    7
    Features
    4
    Remote Access
    4
    Storage Scalability
    3
    Cons
    Complex Setup
    3
    Expensive
    3
    Difficult Training
    2
    Installation Problems
    2
    Clip Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Security Center Omnicast features and usability ratings that predict user satisfaction
    9.0
    Analytics
    Average: 8.9
    9.3
    Security
    Average: 9.2
    8.7
    Ease of Admin
    Average: 9.2
    8.8
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genetec
    Year Founded
    1997
    HQ Location
    Montreal, CA
    Twitter
    @genetec
    16,465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,287 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Does it feel like your aging CCTV or video management system (VMS) is holding you back? Adding new cameras, streaming higher-resolution video and expanding to new sites puts a strain on IT infrastruct

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 27% Small-Business
Security Center Omnicast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integration Capabilities
8
Security
7
Features
4
Remote Access
4
Storage Scalability
3
Cons
Complex Setup
3
Expensive
3
Difficult Training
2
Installation Problems
2
Clip Management
1
Security Center Omnicast features and usability ratings that predict user satisfaction
9.0
Analytics
Average: 8.9
9.3
Security
Average: 9.2
8.7
Ease of Admin
Average: 9.2
8.8
Workflow
Average: 8.6
Seller Details
Seller
Genetec
Year Founded
1997
HQ Location
Montreal, CA
Twitter
@genetec
16,465 Twitter followers
LinkedIn® Page
www.linkedin.com
2,287 employees on LinkedIn®
(46)4.8 out of 5
Optimized for quick response
12th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

    Users
    No information available
    Industries
    • Security and Investigations
    • Construction
    Market Segment
    • 52% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Eagle Eye Networks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Affordable
    2
    Easy Setup
    2
    Remote Access
    2
    Security
    2
    Cons
    Camera Issues
    2
    Video Playback Issues
    2
    App Instability
    1
    Communication Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Eagle Eye Networks features and usability ratings that predict user satisfaction
    8.7
    Analytics
    Average: 8.9
    9.1
    Security
    Average: 9.2
    9.1
    Ease of Admin
    Average: 9.2
    8.6
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @EagleEyeCloud
    2,019 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    724 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

Users
No information available
Industries
  • Security and Investigations
  • Construction
Market Segment
  • 52% Small-Business
  • 37% Mid-Market
Eagle Eye Networks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Affordable
2
Easy Setup
2
Remote Access
2
Security
2
Cons
Camera Issues
2
Video Playback Issues
2
App Instability
1
Communication Issues
1
Expensive
1
Eagle Eye Networks features and usability ratings that predict user satisfaction
8.7
Analytics
Average: 8.9
9.1
Security
Average: 9.2
9.1
Ease of Admin
Average: 9.2
8.6
Workflow
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Austin, TX
Twitter
@EagleEyeCloud
2,019 Twitter followers
LinkedIn® Page
www.linkedin.com
724 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Headquartered in Liberty Lake, Washington, OpenEye, a subsidiary of Alarm.com, is a leading provider of intelligent cloud solutions for video security, business intelligence, and loss prevention. C

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OpenEye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    7
    Features
    6
    AI Technology
    5
    Artificial Intelligence
    5
    Ease of Use
    5
    Cons
    Expensive
    6
    Complexity
    5
    Complex Setup
    4
    Camera Issues
    3
    Slow Performance
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenEye features and usability ratings that predict user satisfaction
    8.5
    Analytics
    Average: 8.9
    9.3
    Security
    Average: 9.2
    8.6
    Ease of Admin
    Average: 9.2
    8.3
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OpenEye
    Company Website
    Year Founded
    1999
    HQ Location
    Liberty Lake, WA
    Twitter
    @OpenEyeVideo
    529 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Headquartered in Liberty Lake, Washington, OpenEye, a subsidiary of Alarm.com, is a leading provider of intelligent cloud solutions for video security, business intelligence, and loss prevention. C

Users
No information available
Industries
No information available
Market Segment
  • 53% Mid-Market
  • 26% Small-Business
OpenEye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
7
Features
6
AI Technology
5
Artificial Intelligence
5
Ease of Use
5
Cons
Expensive
6
Complexity
5
Complex Setup
4
Camera Issues
3
Slow Performance
3
OpenEye features and usability ratings that predict user satisfaction
8.5
Analytics
Average: 8.9
9.3
Security
Average: 9.2
8.6
Ease of Admin
Average: 9.2
8.3
Workflow
Average: 8.6
Seller Details
Seller
OpenEye
Company Website
Year Founded
1999
HQ Location
Liberty Lake, WA
Twitter
@OpenEyeVideo
529 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salient Systems delivers open, flexible, and intelligent video management software that empowers organizations to protect people, property, and critical assets while transforming video into actionable

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salient Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    7
    Features
    5
    User Interface
    4
    Management Ease
    3
    Cons
    Expensive
    3
    Difficult Training
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Slow Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salient Systems features and usability ratings that predict user satisfaction
    8.6
    Analytics
    Average: 8.9
    9.3
    Security
    Average: 9.2
    9.2
    Ease of Admin
    Average: 9.2
    8.8
    Workflow
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Austin, US
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salient Systems delivers open, flexible, and intelligent video management software that empowers organizations to protect people, property, and critical assets while transforming video into actionable

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 23% Small-Business
Salient Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
7
Features
5
User Interface
4
Management Ease
3
Cons
Expensive
3
Difficult Training
2
Limited Customization
2
Poor Customer Support
2
Slow Performance
2
Salient Systems features and usability ratings that predict user satisfaction
8.6
Analytics
Average: 8.9
9.3
Security
Average: 9.2
9.2
Ease of Admin
Average: 9.2
8.8
Workflow
Average: 8.6
Seller Details
Year Founded
1995
HQ Location
Austin, US
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®