Alarm.com has been listening to customers and advancing in useful ways. Everytime I've had a negative critique it's been matched shortly after with a solution before I even have a chance to voice it. It's a very intuitive product that can be easily managed from a phone on the go or web portal on your computer. I look forward to the future as a customer. Review collected by and hosted on G2.com.

There needs to be better direct to customers support, I hate having to ask my partner to ask if you guys have a feature or what the best way to do something is....a portal that connects us with other customers would help

Needs more high level adjustability, sometimes it would be nice to modify one rule one time vs 70 times for each office Review collected by and hosted on G2.com.