FS

Frank S.

Security and BCP Manager

Mid-Market (51-1000 emp.)

5/22/2025

"Great product that keeps growing with you!"

4/5

What do you like best about Alarm.com for Business?

Alarm.com has been listening to customers and advancing in useful ways. Everytime I've had a negative critique it's been matched shortly after with a solution before I even have a chance to voice it. It's a very intuitive product that can be easily managed from a phone on the go or web portal on your computer. I look forward to the future as a customer. Review collected by and hosted on G2.com.

What do you dislike about Alarm.com for Business?

There needs to be better direct to customers support, I hate having to ask my partner to ask if you guys have a feature or what the best way to do something is....a portal that connects us with other customers would help.

Needs more high level adjustability, sometimes it would be nice to modify one rule one time vs 70 times for each office Review collected by and hosted on G2.com.

What problems is Alarm.com for Business solving and how is that benefiting you?

They have made it easier to manage security, I can show an end user how to use the system quickly in a pinch, reporting is good aswell. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.5 out of 5 · Verified reviews from real users

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