SimplePractice Reviews & Product Details

Confidentiality is important and at the forefront of SimplePractice system. I love how everything is easy to use and located in a single location. My clients appreciate the option to cancel and reschedule at the same time, secure messages, easy to use client portal and the link to telehealth connection. Review collected by and hosted on G2.com.

I originally left due to the credit card processing fees with Stripe as well as file size uploads that are not assessment friendly. The cost difference is acceptable considering how much time I save having everything in one location. I learned how to reduce pdf file size so the upload limit is no longer an issue. Review collected by and hosted on G2.com.

Simple Practice is easy to navigate for the most part. Review collected by and hosted on G2.com.

No ability to edit existing treatment plans. Additionally, It is not easy to get in contact with a real human being to address technical issues. I am not the only one to note this. They have a chat box that links to a community forum that ultimately is not effective for answering your questions. They lack any phone numbers to call them. I am very disappointed that I cannot edit existing treatment plans. I see upwards of 30+ clients per week. It is very aggravating to have to make an entirely new treatment plan when all I need to do (and would save a lot of time) is simply update the existing one. I have tried to address this issue with them before and they said the issue was something my supervisor would have to address in their settings. My supervisor did what she was able to do and I still cannot edit existing treatment plans. Review collected by and hosted on G2.com.

Super easy to use and very convenient for the clients. Clients are able to upload documents from their end. Scheduling and creating client profiles are easy. The calendar display is visually pleasing. There's a lot of extra features that make you want to use the system. Review collected by and hosted on G2.com.

Never had any issues. There could be more of a variety of templates. Support can be hard to reach since you cannot call. Provide a phone number and live chat for those who need assistance asap. Review collected by and hosted on G2.com.

Simple Practice helps keep all the client's information in one place and helps keep my calendar/schedule straight. I also love the function to save assessments that can easily be added to a client's file. Review collected by and hosted on G2.com.

It would be nice if Simple Practice could like better to my website and have the capabilities to host podcasts, courses, videos, etc. Then I could really have everything in one place. Review collected by and hosted on G2.com.

It is very user friendly and easy to practice upon Support is consistent either by video or phone Assists in staying organized and in compliance Review collected by and hosted on G2.com.

wish telehealth was set up to facilitate groups or be able to have more than 2 video lines at a time for meeting with families that are spread out I wish there was a QuickBooks like application Review collected by and hosted on G2.com.

It used to be easy to use but now it's over priced and full of bugs Review collected by and hosted on G2.com.

Very poor customer service. Over priced. Full of bugs. No longer user friendly. Review collected by and hosted on G2.com.

Note templates are helpful, and you can develop your own. Secure messaging feature with clients, which is HIPAA compliant. Keeps psychotherapy and progress notes together on the same page, but separate if need to provide to clients or insurance. Review collected by and hosted on G2.com.

It was challenging to figure out the best way to add a "request appointment" link on my professional website, so I ended up having to switch the location I had my domain on. Review collected by and hosted on G2.com.

The integration of scheduling, billing, and notes. Review collected by and hosted on G2.com.

Sometimes a bit difficult to navigate for inexperienced users Review collected by and hosted on G2.com.

Integrated, works on phone, simple interface Review collected by and hosted on G2.com.

Some features I need to google where to find them Review collected by and hosted on G2.com.

Billing insurance is simple and user friendly for the therapist new to insurance billing Review collected by and hosted on G2.com.

I really want to be able to track the quantifiable (Objective part of SOAP notes) aspect of my therapy. I want a section where I can write my goals and input data and then have it spit out tracking for me. I had this in school based software for Medicaid billing and it made writing progress reports so much easier. I am having to upload all my data to do things this way separately. So many SLPs use your program, please tailor it more to those of us who generate quantitative data (SLPs/OTs/PTs/ABA therapists) not just those who generate qualitative data. Review collected by and hosted on G2.com.