SimplePractice Reviews & Product Details

It is very user friendly and easy to practice upon

Support is consistent either by video or phone

Assists in staying organized and in compliance Review collected by and hosted on G2.com.

wish telehealth was set up to facilitate groups or be able to have more than 2 video lines at a time for meeting with families that are spread out

I wish there was a QuickBooks like application Review collected by and hosted on G2.com.

It used to be easy to use but now it's over priced and full of bugs Review collected by and hosted on G2.com.

Very poor customer service. Over priced. Full of bugs. No longer user friendly. Review collected by and hosted on G2.com.

Note templates are helpful, and you can develop your own. Secure messaging feature with clients, which is HIPAA compliant. Keeps psychotherapy and progress notes together on the same page, but separate if need to provide to clients or insurance. Review collected by and hosted on G2.com.

It was challenging to figure out the best way to add a "request appointment" link on my professional website, so I ended up having to switch the location I had my domain on. Review collected by and hosted on G2.com.

The integration of scheduling, billing, and notes. Review collected by and hosted on G2.com.

Sometimes a bit difficult to navigate for inexperienced users Review collected by and hosted on G2.com.

Integrated, works on phone, simple interface Review collected by and hosted on G2.com.

Some features i need to google where to find them Review collected by and hosted on G2.com.

Billing insurance is simple and user friendly for the therapist new to insurance billing Review collected by and hosted on G2.com.

I really want to be able to track the quantifiable (Objective part of SOAP notes) aspect of my therapy. I want a section where I can write my goals and input data and then have it spit out tracking for me. I had this in school based software for Medicaid billing and it made writing progress reports so much easier. I am having to upload all my data to do things this way separately. So many SLPs use your program, please tailor it more to those of us who generate quantitative data (SLPs/OTs/PTs/ABA therapists) not just those who generate qualitative data. Review collected by and hosted on G2.com.

I like how Simple Practice does it all in one place. I used to use an archaic paper and pen method that had so many steps and became no longer practical in the era of telehealth. Simple Practice has helped me streamline this process and update to the times. Review collected by and hosted on G2.com.

It took me some time to shift over my paperwork to digital format (especially questionnaires), and I had to familiarize myself with the system to be able to find everything easily which also took some time. Review collected by and hosted on G2.com.

the ease of the system navigation and lower amounts of paperwork Review collected by and hosted on G2.com.

No access to anyone in management, refuses to answer questions, lacks knowledge about 277 files, doesnt understand zip plus 4 rules, takes 2 weeks to schedule a meeting with a sup[port specialist that has no clue about behavioral health claims, clearing house representatives tell you incorrect information regarding submissions of claims, clearing house they use is poorly designed and gives scrubbing errors for zip codes while taking 24 to 48 hrs to post a claim. Forget about getting your own records, there is no way to downlead client demographics or information. When you run into an issue they make you [post an idea to a forum for others to vote on the issue to be addressed. Knowing they have over 2009 agencies voting for direct contact with an associate they still refuse to fix the problem. Review collected by and hosted on G2.com.

Really like how versatile Simple Practice is. You can keep billing and patient notes in the same, secure place... which is a huge plus! Used to have to use multiple platforms to do this but this one does it even more efficiently. Creating super bills for clients has never been easier and I cant imagine operating without this convenience. Platform also works well w/ telehealth meetings! Review collected by and hosted on G2.com.

Honestly, the interface is a little boring looking. It's rather dull and doesn't feel very interactive. Perhaps this is just my device, but sometimes the formatting gets distorted and stretched out and I have to close the window and restart the process. This could be a programming bug or just my laptop, but either way it's an annoying error that happens every other week or so. Review collected by and hosted on G2.com.

SimplePractice is intuitive for a new private practitioner. Customer service is very accessible and friendly. I enjoy the ease of use and templates available for clinicians. The price is very reasonable considering all the services you get. The tutorials are helpful, and they have free webinars for continued learning. Review collected by and hosted on G2.com.

It would be helpful to have standalone/integrated email option, rather than just secure messaging. Review collected by and hosted on G2.com.