SimplePractice Reviews & Product Details

Streamlined insurance claim submissions make life very easy. Digital online note taking and information storage is very beneficial. Its HIPPA compliance is exceptional and necessary for the work we do at the business. Review collected by and hosted on G2.com.

One expects a difference between web and phone app but the difference in ability is pretty jarring and leads to a huge loss in capability outside of using a computer. Review collected by and hosted on G2.com.

I like the simplicity of planning arrangements without finishing heaps of preparing of how to do as such. I value the stripe Visa system that is integrated with the software as this was one concern I had of accepting payments from clients. I like the video conferencing and the fact that live training is offered and I actually get the opportunity to see the people behind the scenes instead of email. My request to customer support turnaround time was reasonable and issue resolved. I love the fact that I can send a client a paid receipt immediately, after accepting credit card payment over the phone...thank goodness less paperwork. I really love that the majority of the forms clients need to complete are available...ease of composing progress notes, etc... Review collected by and hosted on G2.com.

There is nothing that I dislike about this software. Review collected by and hosted on G2.com.

I like that the designers are ceaselessly getting criticism and tolerating contribution about their clients' wants for how to add to and further build up the program. From customer booking to updates and putting away notes and charging, it's easy to understand and "straightforward" Review collected by and hosted on G2.com.

The main figure I can say that I didn't care for about this was the you can't really kill the need to affirm arrangements and its in all respects convenient devouring to really affirm each and every arrangement. Review collected by and hosted on G2.com.

I like that SimplePractice makes the flow of my very part-time practice so easy. I am mostly a stay at home mom. I work a few evenings a week. I wouldn’t want to spend any extra time dealing with paperwork. So I pay for SimplePractice to make paperwork and scheduling super convenient. Review collected by and hosted on G2.com.

I wish it cost less bc I work so part-time. However, it’s still worth it to me. For others that work more hours, it should be extremely affordable. Review collected by and hosted on G2.com.

This EHR is affordable and makes billing easy. The forms are customizable and my clients can schedule appointments and pay bills online. Appointment reminders are free, as well, which decreases no-shows. Review collected by and hosted on G2.com.

It takes awhile to customize some forms, as there aren’t many templates that are feasible. It was supposed to include treatment planners, but this feature has still not arrived. This would make treatment planning much easier! Review collected by and hosted on G2.com.

I appreciate the tips and guidance offered during setup. The program is very easy to understand and I really like the templates and document saving capability. The client portal is great and the booking widget makes scheduling a breeze! Review collected by and hosted on G2.com.

I haven't yet found anything I dislike. Review collected by and hosted on G2.com.

The best feature with this product is that all you have to do is click one button (as long as all the information is there) to create a claim. The information will automatically be filtered onto the claim. Review collected by and hosted on G2.com.

I dislike that it does not catch mistakes that a private biller would be able to catch. For example: it will allow you to bill several new patient visits in a row (for the same patient). I would think it could tell that is a mistake, and flag the claim. It also does not automatically apply a deductible portion so you have to add a check for $0 (for every person that applies towards deductibles) that is a huge waste of time. This system also does not keep track of self pay versus insurance patients including copay, coins, etc. Review collected by and hosted on G2.com.

User friendly, intuitive, simple platform Review collected by and hosted on G2.com.

Wiley Treatment plan is not helpful. Simple practice needs to implement treatment plans for their platform so clinicians could select problem areas and treatments from a list already loaded into the client's folder. Review collected by and hosted on G2.com.

Scheduling clients and charting are super easy. Review collected by and hosted on G2.com.

There is no way to describe the level of frustration I have experienced trying to get some live support. There is NO telephone number you can call to get a live person on the phone to help you figure out a problem. There isn't even a live help option. Every problem I have tried to ask for help for - via email - I get an email response to a day or day and half later. There are complex problems that have to be sorted out - and it takes an incredible amount of time trying to put everything into writing - not to mention waiting at least 24 hours for a response - and if the person's response doesn't answer the question..... you have to start all over again. It's in the DARK AGES, really. Review collected by and hosted on G2.com.

It is “simple” to use, no pun intended. I like the sleek interface of It and the ease of the tools. Review collected by and hosted on G2.com.

There are some things that other EHRd have that SP does not, and It is a little pricier. Review collected by and hosted on G2.com.