SimplePractice Reviews & Product Details

SimplePractice is a very user friendly practice management system. I especially appreciate the fact that SP has a very accessible App. I would highly recommend SimplePractice, especially for novice clinicians because of its usability. Review collected by and hosted on G2.com.

It would be great to add content to the FAQ page. Review collected by and hosted on G2.com.

Ease of use has been nice. This is my real first use with a platform outside of the non profit agency I worked for. I am use to phone calls and in person chats so this was different as they prefer emails only and do not respond to any requests during weekends even when you need phone numbers to access for emergency purposes. Review collected by and hosted on G2.com.

OVER 36 months of monthly paid on time every month invoices as a fully respectable customer from August, 2019 to April, 2023. Then failure on my part in their eyes in the beginning resulted in loss of access to client phone numbers and necessary health care information and resulted in it not being my fault or my bank's fault but an issue on Simple Practice's end. I received a new business debit card and attempted to enter well over 15 times. Didn't work. I kept trying to enter my new card number and it didn't work. I was working with a customer service rep, (I don't want to point out her specifially, she probably had directives as well). I was told it is not an issue on simple practice's end. I said I had no problems with any other business I had to enter my new information on. This went on for almost a month and she told me to contact my bank. Problem solving, called my bank, my bank said they have no denials and my bank wants to coordinate a call with her to resolve. She hoped over that problem solving tactic. And I was shut down of any access to simple practice for an entire weekend and I had no idea how to enter my PERSONAL bank account information in to at least keep access to my client list and phone numbers. After leaving email messages on the portal for help that weekend, I did not get a phone call, I got an email response on the portal in regard to my help request. I should enter a card that won't be denied. Long story short I learned it was their fault. They didn't clear something they needed to with card company and they won't own it provide any compensation and client emergenies do not see of priority to them at all when someone is shutdown from access from their portal and it was not because they did not try. I have used my personal card number until today 6/23/2023 and entered the same card number i tried to enter well over 15 times and today it worked. They were able to close my help request will really no customer service compensation and issues that can arise with Liability Insurance. Review collected by and hosted on G2.com.

The billing features help me save time as I am an individual practitioner. Review collected by and hosted on G2.com.

Using the Wiley treatment planners limits you based on diagnosis. Review collected by and hosted on G2.com.

It is helpful to obtain digital signatures for intake paperwork and to organize client information. Review collected by and hosted on G2.com.

I feel that it isn't self-explanatory and the layout is confusing at times. To be fair, I've mainly utilized SP for intake paperwork, so I haven't spent time exploring its functionality. Review collected by and hosted on G2.com.

What's most helpful about SimplePractice is the user-friendly structure. Everything is categorized and organized clearly. It allows for seamless billing, scheduling, and documentation. Review collected by and hosted on G2.com.

One issue I have with SimplePractice is that the basic plan does not include calendar sync. Review collected by and hosted on G2.com.

I find the UI to be very user friendly and easy to navigate for new users. I've used several EHR softwares in the past and find Simple Practice to be one of the easiest to use as well as comprehensive for my therapy practice. Review collected by and hosted on G2.com.

Some functions, like fees and invoices, are not useful or practical for me, someone who uses a separate platform for billing Review collected by and hosted on G2.com.

I enjoy that Simple Practice have 1. great support, 2. it is easy to use, 3. Billing is easy, 4. It provides templates for treatment plans, and 4. it has an application for when I am away from my computer and need to check my schedule. Review collected by and hosted on G2.com.

I wish it had a feature to limit appointment requests for adolescents. Review collected by and hosted on G2.com.

It makes managing my practice quick, easy and stress free. Review collected by and hosted on G2.com.

Nothing! I would recommend to anyone starting a therapy practice. Review collected by and hosted on G2.com.

All in one client data storage, paperless office, telehealth, billing, and customer support. Review collected by and hosted on G2.com.

Could use some updating for multi disciplinary group practices. Review collected by and hosted on G2.com.

It's simple to use

my clients love it

tutorials are helpful

love that everything can be completed online Review collected by and hosted on G2.com.

The information about HIPPA compliance and privacy was concerning to me Review collected by and hosted on G2.com.