The best feature with this product is that all you have to do is click one button (as long as all the information is there) to create a claim. The information will automatically be filtered onto the claim.
I dislike that it does not catch mistakes that a private biller would be able to catch. For example: it will allow you to bill several new patient visits in a row (for the same patient). I would think it could tell that is a mistake, and flag the claim. It also does not automatically apply a deductible portion so you have to add a check for $0 (for every person that applies towards deductibles) that is a huge waste of time. This system also does not keep track of self pay versus insurance patients including copay, coins, ect
Look at the pros and cons and the review of people who already use the software, it doesn't do everything they claim but it definitely has a lot to offer for a small practice that wants to eliminate overhead and fees for outsourcing
We are able to filter information onto claims faster based on what is scheduled for each provider, saves time and eliminating keying errors.