Response from Natalie V. of ProntoForms
Thank you for your review, Tracy! Great to hear your overall experience with ProntoForms has been helpful for your business.
I did pass on your wish list over - this is always valuable for our product team to hear. Feature requests have been logged on your behalf.
Quick tip from our team on searching by reference #s, if you include the reference # in the submission name, you'll be able to sort by reference # in the data and analytics tab. Hoping this helps in the meantime.
For some basic training on handlebars, we do have support articles available. Our support team is also available if you ever have a specific question. I would recommend this article as a start: https://support.prontoforms.com/hc/en-us/sections/360000065186-Custom-Document-Editor-PDF-Word-and-HTML-Documents-using-Handlebars
And as for attachments not mapping over to a dispatched form, this one sounds like a bug. I'd recommend opening a support ticket by sending a quick note to email@example.com.
All the best,
Natalie @ ProntoFormsSee how ProntoForms improved