--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.7 review_count: 11599 scale: '5' date_modified: '2026-10-09' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

AG
Adrin G.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"My experience with Paycom has been positive overall. The system is convenient and makes it easy."
5/5
What do you like best about Paycom?

The system is convenient and makes it easy to access important information such as my paystubs, time, benefits, and other employee-related information Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One thing I dislike about Paycom is that some features can be difficult to navigate or require several steps to find the information I need. The system could be more user-friendly and streamlined, especially when entering or reviewing time and payroll information. Review collected by and hosted on G2.com.

LT
Lang T.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Payroll Administrator"
5/5
What do you like best about Paycom?

Friendly use system (Most features); system upgrades regularly; Training videos offer available for any news features. Excellent Customer services: Friendly and knowledgeable staff; quick response; Willing to negotiate - offer a flexible & competitive fee. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Few reports are not able to capture some information in one report which we would like to see, however can always get assistance from Payroll specialist. Some services are not available, but it is not mandatory requirement for us now. The fee for Tax Filing process can be less would be great. Garnishment payment process for a manual check can be changed to more efficient and convenient way if possible. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Lead Residential Monitor Performance Review"
5/5
What do you like best about Paycom?

I like that Paycom is easy to use and provides quick access to payroll, schedules, benefits, and performance information in one convenient system. It helps me stay organized and manage my work-related tasks efficiently. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I do not have any significant dislikes about Paycom. Overall, it is a useful platform that provides convenient access to payroll, benefits, timekeeping, and other important employment information. Review collected by and hosted on G2.com.

Katey C.
KC
Katey C.
Director of HRIS & Practice Integration
Enterprise (> 1000 emp.)
"Paycom Simplifies HR with Stellar Support"
5/5
What do you like best about Paycom?

I like that Paycom allows our team to manage nearly every aspect of HR from one platform while reducing administrative burden through automation and self-service. The platform's flexibility to build custom reports is super helpful in auditing and reviewing data. I also appreciate the client action center, which allows me to manage my taxes with ease. The customer service is another standout; my support team feels like friends, always willing to help and caring about me as more than just a client. Additionally, I find implementing newly acquired offices super easy. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The applicant tracking system in Paycom could be improved. We recruit doctors who often avoid filling out applications, making us rely on sourcing. Unfortunately, Paycom lacks the capability for recruiters to parse resumes into the ATS, which would be really helpful. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Thank you for sharing your feedback, Katey! We're glad Paycom is helping your team manage HR operations from a single platform while reducing administrative effort through automation and Employee Self-Service®. We appreciate your feedback on the applicant tracking functionality and are pleased to hear that our dedicated support model continues to be a valued resource.

AN
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Ease of Use"
5/5
What do you like best about Paycom?

Everything is easier. You can check your paycheck day by day, know how much you will receive, and even manage your vacation days and other company benefits. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The clocking system is frustrating. It counts every second, and if you go over by even a second, you have to check in again. My company dislikes overtime because it adds up quickly. Review collected by and hosted on G2.com.

AN
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Extremely convenient, easy to use"
5/5
What do you like best about Paycom?

I love having easy to navigate, clear access to all of my relevant employee metrics. PTO, pay date, changes in pay, training/learning courses, pay-to-date, benefits, etc. It's also very convenient for asking questions and submitting inquiries. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only negative I've noticed to date is some crashing during training courses that have caused me to have to retake a learning module from the start. Otherwise, and day-to-day, I have nothing major to note here, yet. So far my regular experience has been entirely positive and smooth. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Thank you for sharing your experience and your 5-star review! We'd appreciate some more details regarding your feedback - please feel free to reach out to us at feedback@paycomonline.com with additional information.

Victoria K.
VK
Victoria K.
Customer Experience Associate
Mid-Market (51-1000 emp.)
"User-Friendly and Makes Time-Off Balances Easy to Track"
5/5
What do you like best about Paycom?

I like that it is user friendly and that it is easy to see your time off balances. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't think there is anything that I dislike about Paycom. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Thank you for sharing your positive experience, Victoria! We’re glad to hear Paycom’s user‑friendly software makes it easy to track time‑off balances and plan ahead with confidence. We appreciate you taking the time to leave a review and are happy to support your organization.

AN
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Exceptional Paystub Platform – Clear, Detailed, and User-Friendly!"
5/5
What do you like best about Paycom?

The software is exceptionally easy to navigate, making it effortless for our team to access their payment information whenever needed. What truly sets it apart, however, is the level of depth and clarity it provides. Unlike standard paychecks—where deductions, taxes, and breakdown details can often be confusing or difficult to track down—this platform lays everything out clearly and comprehensively. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

So far, I haven't found an issue. I've heard that older generations have an issue with the "Tech" side of this, but thats because anything outside of facebook scares them. Review collected by and hosted on G2.com.

BK
Boyd K.
Purchasing
Mid-Market (51-1000 emp.)
"Built from the Ground Up: Easy to Use with Great Support"
4.5/5
What do you like best about Paycom?

I like that this platform was built from the ground up, rather than pieced together like some other platforms. It’s very easy to use, and when I do need help, the support team is great and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing I’d like to see is having all modules available for purchase from the start, rather than being sold later on. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We’re glad Paycom’s auto-decisioning approach, ease of use and dedicated support are delivering value for your team. Thank you for your review, Boyd!

AN
Verified User in Primary/Secondary Education
"The absolute best"
5/5
What do you like best about Paycom?

I love using Paycom because it makes managing work-related tasks simple and convenient. Having everything in one place allows me to quickly access my pay stubs, tax documents, benefits, and time-off requests without having to contact HR. The mobile app is easy to use, making it simple to clock in and out, check my schedule, and stay organized whether I'm at work or on the go.

Paycom also helps save time by streamlining everyday tasks and giving me more control over my personal employment information. I appreciate how user-friendly and efficient the system is, making it easier to focus on my job instead of paperwork. Overall, Paycom is a reliable tool that keeps me organized and connected to everything I need as an employee. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

While Paycom has many strengths, there are a few drawbacks that some employees and managers experience:

Learning curve: New users may find the system overwhelming because it includes many features and menus.

Mobile app limitations: Although the app is convenient, some tasks are easier to complete on a desktop computer.

Navigation: Finding certain forms or reports can sometimes require several clicks.

Timekeeping issues: If an employee forgets to clock in or out, correcting time punches may require manager approval and can take extra time.

Notifications: Some users receive a large number of reminders or alerts, which can become overwhelming.

Performance: The platform may occasionally load slowly or experience delays during peak payroll periods.

Limited customization: Some workflows and reports may not be as flexible as organizations would like.

Manager workload: Because employees complete many HR tasks themselves, managers may spend additional time reviewing and approving requests.

Training needs: Organizations often need to provide training so employees can take full advantage of all of Paycom's features.

Overall, Paycom is a comprehensive human resources and payroll platform, but like any software, its effectiveness depends on an organization's setup, training, and how well its features match the company's needs. Review collected by and hosted on G2.com.

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Kellen G.
KG
Kellen Greene
•
Last activity 4 months ago

How secure is Paycom's HR and Payroll data?

2 Upvotes
1
Join the conversation
Verified User in Marketing and Advertising
G2
Verified User in Marketing and Advertising
•
Last activity about 2 months ago

What was your Paycom implementation timeline and experience like?

3 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

9%

Paycom Comparisons
Paycom Features
Payroll Reporting
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation