--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6730 scale: '5' date_modified: '2026-07-21' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,730 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. (395 reviews) - Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. (276 reviews) - Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. (252 reviews) - Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. (242 reviews) - Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. (107 reviews) - Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. (103 reviews) - Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. (103 reviews) - Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. (99 reviews) - Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 15, 2026 **What do you like best about Paycom?** Easy to fix clocking errors , accurate time **What do you dislike about Paycom?** A reminder of login or logout times would be interesting **What problems is Paycom solving and how is that benefiting you?** Maintaining my clocking time **Official Response from Katie Lenhart:** > We appreciate you taking the time to share your 5-star review of Paycom. ### 2. Efficient Payroll, Needs Better Customer Support **Rating:** 3.0/5.0 stars **Reviewed by:** Bill M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I like Paycom's time management software. Each employee can track their own time, and it allows them to control their time with supervisor approval. This not only helps in managing employee time effectively but also eliminates the need to have someone in my office focus on payroll for a full day. **What do you dislike about Paycom?** I dislike the lack of customer service. There should be a dedicated customer service agent for my company. **What problems is Paycom solving and how is that benefiting you?** Paycom saves time by eliminating the need for a full day of payroll processing and allows employees to track and control their own time, requiring only supervisor approval. We switched from QuickBooks Desktop because payroll was taking too long to complete weekly. **Official Response from Katie Lenhart:** > We're glad to hear that Paycom's HR and payroll software has been efficient and effective in managing employees' time and attendance and streamlining payroll processing, saving your organization a significant amount of time. We'd like to assure you that every client using Paycom is provided with a dedicated specialist who is available to provide personalized support and guidance. We encourage your HR team to reach out to their specialist directly for any questions, and we're confident that they will receive the world-class level of support they need to get the most out of our software. ### 3. Paycom is a very convenient tool for accessing and utilizing resources for my workplace **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production **Reviewed Date:** April 14, 2026 **What do you like best about Paycom?** What I personally love about paycom is the fact that they send you notifications about your paycheck or tasks that you need completed. I also like that you can go and change your timecard if you forget to punch in or out **What do you dislike about Paycom?** To be honest so far I have not found anything that I do not like about Paycom **What problems is Paycom solving and how is that benefiting you?** 401k, paycheck approval, Timecard management among other things ### 4. Paycom has been a wonderful experience to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron H. | Payroll Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Paycom?** Paycom has been extremely helpful to us by allowing our employees to have access to and be in control of their own HR information. This has removed a considerable burden from our HR team. The features offered are extensive, covering everything from payroll to learning management and beyond. The software interface is convenient and easy-to-use, and there are also many helpful automation features available. This significantly reduces the amount of manual effort required to perform many tasks. Paycom also continually updates and adds features, as well as training opportunities to learn how to use them. **What do you dislike about Paycom?** Although it wasn't a deal-breaker for us, the ability to integrate with other systems (accounting suite, etc.) is fairly limited. The customer support has generally been okay, but sometimes can be a little lacking. Some of the written help guides aren't as helpful as would be desired. They often lack specific detail about how to set things up or how different modules of the system interact with each other. **What problems is Paycom solving and how is that benefiting you?** Paycom has allowed us to streamline many of our HR processes and procedures considerably. We have been able to reduce the amount of time and staff resources spent on doing everyday HR functions, so that those resources can be allocated elsewhere in the organization. It has also allowed us to give everyone easy access to information that helps them perform their roles more efficiently. **Official Response from Alexis Correa:** > Aaron, it's amazing to see how Paycom has helped take a significant burden off your HR team's plate, giving them more time to focus on what matters most. By empowering your employees to take control of their own HR information and streamlining your payroll processes with accuracy and efficiency, we're thrilled to see our software delivering on its promise. Thank you for your advocacy! ### 5. A good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** How intuitive the app is. I find what I need very easily with the AI feature to ask questions. **What do you dislike about Paycom?** Sometimes the forms can be hard to open on the app. The Haptic Touch can be difficult to activate or my large fingers trigger other actions instead of the action I’m intending to do. **What problems is Paycom solving and how is that benefiting you?** The problem of putting the power of an employees time card in the employees hand and that benefits me because I have transparency on how my pay functions. ### 6. Paycom gives you all the information you need in an easy to use format. **Rating:** 5.0/5.0 stars **Reviewed by:** Leigh H. **Reviewed Date:** April 07, 2026 **What do you like best about Paycom?** I can literally access anything relevant to my work finances with Paycom. It is super easy to navigate and gives me the information right at my fingertips. **What do you dislike about Paycom?** My username is a bit wieldy to type in and this may be my organization requirements but I don't know for sure. **What problems is Paycom solving and how is that benefiting you?** How to easily access payroll and time management banks. This makes it very convenient to get the information I need quickly, **Official Response from Alexis Correa:** > Thank you for sharing your experience! Features like IWant™ help streamline navigation for a more seamless experience. ### 7. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** March 30, 2026 **What do you like best about Paycom?** I like that I can get my tax forms easily, instead of having to wait for them to be mailed to me! **What do you dislike about Paycom?** I wish it was a little easier to use, but it's still very user friendly. **What problems is Paycom solving and how is that benefiting you?** Paycom lets me add punches when I forget to clock in. Our time clock disconnects from Internet sometimes (not through any fault of Paycom) so it's great to be able to adjust my time card so easily. ### 8. Paycom is a reliable software that can utilize comprehensive pay rules for our organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Sheri C. **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** Paycom's platform is highly flexible, effectively managing the intricate pay regulations of our Collective Bargaining Agreement (CBA). Our dedicated specialist possesses an expert-level understanding of the system's features and provides exceptionally responsive support whenever needed. **What do you dislike about Paycom?** I do not have any downsides to share. I have used several HRIS systems and Paycom is by far the best! **What problems is Paycom solving and how is that benefiting you?** Paycom is now automating features that previously required manual converters six years ago. This evolution is significantly boosting our organizational efficiency. **Official Response from Alexis Correa:** > We're delighted to hear that Paycom's automation features have significantly boosted your organizational efficiency. We're committed to providing innovative solutions to help streamline your processes. ### 9. Its great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale **Reviewed Date:** June 09, 2026 **What do you like best about Paycom?** Easy to find what I need. Helpful and easy to find what I need **What do you dislike about Paycom?** Nothing its easy for me to get help if I have any trouble **What problems is Paycom solving and how is that benefiting you?** Its solving me having to go to HR to know what information ### 10. Excellent, easy to navigate and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** March 26, 2026 **What do you like best about Paycom?** The tabs make it easy to navigate to where you need to be. The Alert bell tells you when something needs to be looked at. You can access documents you've uploaded for taxes. **What do you dislike about Paycom?** I haven't found one yet, it really is simple and direct to use easily. No complaints. **What problems is Paycom solving and how is that benefiting you?** Managing benefits, clocking in and out, reviewing any correction, access to graph and calculation of your pay check. Quickly resolved issues and smooth transaction for correction approval. **Official Response from Alexis Correa:** > We're thrilled to hear that you find Paycom easy to navigate and easy to use! Our goal is to make the user experience as seamless as possible. Thank you for your feedback! ### 11. Easy to review timecard and request changes, but can be difficult to check on my time off balances. **Rating:** 4.0/5.0 stars **Reviewed by:** Diana O. **Reviewed Date:** April 13, 2026 **What do you like best about Paycom?** Balancing my timecard and requesting approval for punch changes. **What do you dislike about Paycom?** I have many time off requests and because of that, it makes it hard to understand my time off balances. I also find it difficult to find my documents. There are too many tabs and drop downs. **What problems is Paycom solving and how is that benefiting you?** Making sure I am not going into overtime and balancing my timecard. Saves time on waiting for punch change request approvals. ### 12. office Admit, Generalist **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** I would have to say the best part is that it's easy to use, clocking in and out is fast **What do you dislike about Paycom?** the least helpful part would be that when i use my cell phone to clock in a lot of time it tells me I'm not at work and can't clock in when I am. I end up having to restart my phone **What problems is Paycom solving and how is that benefiting you?** I don't know how to answer this question, Paycom isn't solving any of my problems **Official Response from Alexis Correa:** > We're glad to hear that you find Paycom easy to use for clocking in and out! ### 13. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Rhynita R. | CNA, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** That you see & approve your payroll. I can also change my address & direct deposit info if needed. **What do you dislike about Paycom?** I don’t have anything I dislike about Paycom, so I really have nothing negative to say about it. **What problems is Paycom solving and how is that benefiting you?** I don’t know of any problems. ### 14. Easy and simple ui **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 11, 2026 **What do you like best about Paycom?** Easy and mobile i can edit my time sheet at home and my boss reviews and adjusts **What do you dislike about Paycom?** I dont like it when paycom randomly gives me a approved check instead of set days **What problems is Paycom solving and how is that benefiting you?** Pay datea and hour management ### 15. clean and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 03, 2026 **What do you like best about Paycom?** the site is easy to navigate and get to needed information **What do you dislike about Paycom?** that if you dont know where you are going it can be a bit confusing. **What problems is Paycom solving and how is that benefiting you?** payroll ### 16. PayCom does what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Chrissy C. **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** It's easy enough to use. Most everyone using it knows how to do everything within a week or so **What do you dislike about Paycom?** I don't like the web clock not keeping a running total of hours worked. On the app on my phone I can't tell how many hours and minutes I've worked because it is broken down by a whole number **What problems is Paycom solving and how is that benefiting you?** I think on a finance/budget level it is solving some issues but that isn't necessarily my side of things. ### 17. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. **Reviewed Date:** June 14, 2026 **What do you like best about Paycom?** I like how easy it is to bring up the app **What do you dislike about Paycom?** There is not anything I dislike about the app **What problems is Paycom solving and how is that benefiting you?** Paycom helps with time card issues and breaks it down in a way everyone can understand ### 18. Very useful tool for Payment **Rating:** 5.0/5.0 stars **Reviewed by:** Gerson L. **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** I like that I can control my vacations easily and mostly being able to divide your salary into multiple Direct deposits. Some to checking an and some to savings or multiple banks. **What do you dislike about Paycom?** There is nothing I Dislike. Very useful tool. **What problems is Paycom solving and how is that benefiting you?** Multiple direct deposits. Many checking accounts require to either have a minimum amount in the bank or have direct deposits. And with this tool I can have a small checking account on the side and not deal with bank fees. ### 19. Convenience in the Palm of Your Hand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** Paycom allows me to receive direct deposits, monitor my benefits, and to communicate directly with the company I work for. I highly suggest others to use Paycom. There are no regrets. **What do you dislike about Paycom?** I really can't think of any downsides to Paycom because it has worked wonders for me and my coworkers. We all highly respect Paycom for their services **What problems is Paycom solving and how is that benefiting you?** Paycom has helped to keep track of my paystubs and the hours of PTO (paid time off) I have ### 20. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** June 08, 2026 **What do you like best about Paycom?** Paycom is user friendly and easy to navaigate. **What do you dislike about Paycom?** I enjoy Paycom. I don't have anything to complain about **What problems is Paycom solving and how is that benefiting you?** Less time dealing with payroll issues. Employees have access to submit corrections and time off leaving it out of my hands ### 21. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Charles H. **Reviewed Date:** June 14, 2026 **What do you like best about Paycom?** Very easy to use and navigate. Efficient and works well. **What do you dislike about Paycom?** I don't dislike anything. Everything works well. **What problems is Paycom solving and how is that benefiting you?** I don't have to call HR or email them as I can find answers to most things in Paycom. ### 22. Paycom is very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** June 10, 2026 **What do you like best about Paycom?** User friendly - I like being able to get to my pay stubs with a couple of clicks **What do you dislike about Paycom?** Its all white background - can the user customize their profile look? **What problems is Paycom solving and how is that benefiting you?** Having all my information and documents ready available ### 23. Great User-Friendly HR & Payroll Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** March 25, 2026 **What do you like best about Paycom?** Paycom has been one of the best payroll and HR platforms I’ve used. It’s very user-friendly, easy to navigate, and makes managing payroll, timekeeping, and employee information simple. The system is intuitive and saves a lot of time compared to other platforms. Overall, it’s been a great experience using Paycom. **What do you dislike about Paycom?** Occasionally, system updates change the layout or processes, which can take time for teams to adjust to. **What problems is Paycom solving and how is that benefiting you?** Nothing that I am aware of at the moment. **Official Response from Alexis Correa:** > We're thrilled to hear that you find Paycom user-friendly and efficient for managing payroll and HR tasks. Thank you for your advocacy! ### 24. Paycom works mostly well, but there are a few issues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** April 02, 2026 **What do you like best about Paycom?** It is somewhat intuitive on where to find things that I need to do. The learnings are helpful when I am not sure how to do something **What do you dislike about Paycom?** Your online/editable documents don't work as well as the offer letters in Talent Acquisition. I would like the I Want AI to help me find things that I am trying to find such as tasks. **What problems is Paycom solving and how is that benefiting you?** It is a good HR system and payroll works well. ### 25. Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** June 30, 2026 **What do you like best about Paycom?** Paycom is user friendly and very easy to navigate. **What do you dislike about Paycom?** None that I think of very useful to double check payroll. **What problems is Paycom solving and how is that benefiting you?** Double checking my time cards and my P.T.O.. ### 26. Efficient Payroll with a Learning Curve in Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Kristy S. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Paycom?** I like Paycom's dashboard and the ease of the payroll process. Having a dedicated Paycom specialist is a great support, making the initial setup very easy. **What do you dislike about Paycom?** The benefits admin is complicated - could be easier to navigate and understand. **What problems is Paycom solving and how is that benefiting you?** Paycom makes payroll processing and timekeeping easy and smooth for employees. The dashboard simplifies the payroll process, and having a dedicated Paycom specialist made setup very easy. **Official Response from Katie Lenhart:** > Kristy, thank you for sharing your thoughts about Paycom. We are glad to know the support from your dedicated specialist and our user-friendly system help streamline your processes. We appreciate your feedback, and invite you to share any additional thoughts with your dedicated specialist or by reaching out to us at feedback@paycomonline.com. ### 27. Easy Peasey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** I love that you can see what your paycheck will be and request corrections when it is incorrect. And that the site is easy to use and navigate. **What do you dislike about Paycom?** I don't like that you cannot request time off no less than two weeks in advance. Or that sometimes it doesn't show you that someone else has requested the day off that you are requesting. **What problems is Paycom solving and how is that benefiting you?** It has made the whole payroll process a little easier for the payroll person in my company. ### 28. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** User friendly, easy to navigate and use **What do you dislike about Paycom?** I cant really think of anything of the top **What problems is Paycom solving and how is that benefiting you?** Easy access to my account ### 29. Paycom Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Debra S. | Payroll and benefits Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Paycom?** As payroll coordinator I am on the site daily Ease of use for employees to navigate their profiles especially with new IWant AI engine. Paycom representatives are knowledgeable, accessible, and always pleasant. Concerns/ issues are addressed and resolved in a timely manner. **What do you dislike about Paycom?** There are no negatives from my point of view as payroll point person. **What problems is Paycom solving and how is that benefiting you?** Onboarding is made easier by not requiring candidates to come on site to complete paperwork using the self-onboarding. Once onboarding is complete, I assign all agency specific paperwork to the employee with a new hire checklist. This is a great time saving process for our agency. Additionally, the new IWant AI driven platform allows ease of navigation for our employees to be able to get info they need on their own. **Official Response from Katie Lenhart:** > Thank you so much for sharing your wonderful experience with Paycom, Debra! We're thrilled to hear that IWant further enhances our platform's ease of use for you and your organization, and that your dedicated specialist provides prompt and knowledgeable support. We appreciate your advocacy and look forward to continuing to support you and your team. ### 30. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** I like that it is very easy to use. I like that we are able to get in and get both at work and mobile. **What do you dislike about Paycom?** My least favorite thing is that we have to sign in to clock in. I wish there was one other we way we could use that was user friendly like the rest of paycom **What problems is Paycom solving and how is that benefiting you?** Paycom accurately solves my time issues. If ever i forget how may overtime hours i worked, paycom seems to always know. ### 31. Effortless Payroll with Seamless Bank Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Candice J. **Reviewed Date:** January 20, 2026 **What do you like best about Paycom?** I like Paycom because it is fast and integrates well with our banking system. Employees find it user-friendly. It's especially easier for direct deposit since I don't have to mess with all the forms, it's just a quick click and sign in to access. The initial setup was very, very easy, easier than any other tool I've used on the PC. It's also cheaper than our previous tool. **What do you dislike about Paycom?** The security could be improved. Maybe better hacking or data loss prevention. **What problems is Paycom solving and how is that benefiting you?** Paycom automates timesheet tracking and calculations, integrates well with our banking system, and is user-friendly for employees. It also simplifies direct deposits with just a quick click. **Official Response from Alexis Correa:** > We're thrilled to hear that Paycom has made payroll processing effortless for you, with a seamless and user-friendly experience for you and your workforce. We want to assure you that Paycom has devoted extensive resources to data security, and we have strong confidence in our data protection policies. Thank you for choosing Paycom and for your 5-star review, Candice! ### 32. chris review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** very easy applications and easy system to use. **What do you dislike about Paycom?** i did not find any service i disliked i loved using this system **What problems is Paycom solving and how is that benefiting you?** i have not faced any problems with the exception of learning courses. there was one course where i could not go to the finish line after completing the course. i am sorry i dont remeber the course. it stayed on my profile as having not completed the course. the vendor could not help me either. **Official Response from Alexis Correa:** > We're glad to hear that you find our HR and payroll software easy to use! Thank you for your 5-star review. ### 33. Use Paycom if you want a User Friendly System and Payroll Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 01, 2026 **What do you like best about Paycom?** That I have full transparency of my pay and that I am able to fix errors myself **What do you dislike about Paycom?** That it doesn't recognize the midnight hour, it sometimes glitches and I need to manually input. Its harder for night shift clock ins. **What problems is Paycom solving and how is that benefiting you?** before it was harder to correct errors would have to request the correction now that it is easier to correct the error without requesting is way more user friendly for the employee ### 34. Best app to use for business. **Rating:** 5.0/5.0 stars **Reviewed by:** Nestor C. **Reviewed Date:** March 30, 2026 **What do you like best about Paycom?** That I could estimate how much I will get pay if I work certain amount of hours before getting pay. **What do you dislike about Paycom?** Have not found one yet. If I have to choose will be logins it don't let you reset your password through the app even if you are redirected to the browser inside the app. You have to use an actual browser to change it. **What problems is Paycom solving and how is that benefiting you?** It make it easy to use for both parties. ### 35. User-Friendly with Minor Mobile Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Josh V. | Board of Directors, Ohio Chapter, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Paycom?** I like Paycom for its ease of login and the user-friendly dashboard. The system's ease of use and functionality really stand out for me. Additionally, the client success and onboarding support was nice to have. **What do you dislike about Paycom?** The mobile application can be a bit clunky at times and I experience login issues. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for processing salary, handling tax information, and managing benefits. **Official Response from Katie Lenhart:** > Josh, we’re glad you find Paycom easy to use, with a smooth onboarding experience supported by our implementation team. We'd like to learn more about your concerns regarding our mobile app, and welcome you to share additional information with your dedicated specialist or by reaching out by email to feedback@paycomonline.com. ### 36. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** July 15, 2026 **What do you like best about Paycom?** Easy to use fast reliable always updated **What do you dislike about Paycom?** Ii wish it used daily pay options to receive money quickly **What problems is Paycom solving and how is that benefiting you?** Time accumulation **Official Response from Katie Lenhart:** > Thank you for sharing how user-friendly Paycom is for you. We appreciate your review! ### 37. Fairly user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** July 15, 2026 **What do you like best about Paycom?** The app looks like the website. Fairly easy to use **What do you dislike about Paycom?** Tough finding certain things, which can be hidden. **What problems is Paycom solving and how is that benefiting you?** Providing pay **Official Response from Katie Lenhart:** > We appreciate you taking the time to leave a review. We encourage you to utilize IWant to quickly and easily find information within Paycom. ### 38. quick and easy to learn and do. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** it very easy and quick to use. it has all the information I need. **What do you dislike about Paycom?** sometimes the Courses they have is too long and it takes awhile for me to do. it might take me two days to do and I am very busy going back and forth in the job. **What problems is Paycom solving and how is that benefiting you?** they keep me posted on the days I have left to take off and if I have to correct my time it is easy to do. ### 39. Technician at honda **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 02, 2026 **What do you like best about Paycom?** It's a good app easy to use and can keep track of your hours. **What do you dislike about Paycom?** Sometimes it doesn't work good I bugs but other than that it's a nice app to us. **What problems is Paycom solving and how is that benefiting you?** Clocking in and out, and keep track of my hours ### 40. Convenient and timely. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** How well it is laid out and how it breaks everything down so you can see what all is coming out of your check. **What do you dislike about Paycom?** I wish I could get it on my phone, but it won't work, but it's okay I still access it through my work, I love it. **What problems is Paycom solving and how is that benefiting you?** It is showing me exactly how much of a difference in pay I am making from week to week weather it be more or less, and by how much. ### 41. Streamlines HR Tasks, Needs Mobile Enhancements **Rating:** 3.5/5.0 stars **Reviewed by:** Fred M. **Reviewed Date:** January 17, 2026 **What do you like best about Paycom?** I use Paycom to automate various HR workflows such as onboarding, payroll approvals, and benefits updates, which definitely reduces the need for manual follow-ups. I like how many routine HR processes are automated. It also solves the issue of using multiple tools for payroll, onboarding, and HR by centralizing everything in one platform. **What do you dislike about Paycom?** The mobile apps work well for basic tasks but some administrative functions are only available on the desktop version. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to automate HR tasks like onboarding, payroll, and benefits updates, reducing manual work. It centralizes all HR functions on one platform, eliminating the need for multiple tools and saving time each pay period. **Official Response from Katie Lenhart:** > Fred, we appreciate your feedback on how Paycom has streamlined your HR tasks, automating workflows such as onboarding, payroll and benefits updates, and centralizing all HR functions in one single database. It's great to know that this has not only reduced manual work but also saved you time, making your payroll process more efficient. We encourage you to share any additional feedback with your dedicated specialist or at feedback@paycomonline.com.  ### 42. Super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** April 28, 2026 **What do you like best about Paycom?** Easy to use and offers tons of information about your checks, PTO, etc. **What do you dislike about Paycom?** So far I have experienced basically no downsides **What problems is Paycom solving and how is that benefiting you?** Makes my job easier and likely makes the job of my supervisor easier as well. I can easily get an error on my schedule fixed, which occasionally happens and paycom makes it very easy to fix it. **Official Response from Katie Lenhart:** > We appreciate you sharing your 5-star review! ### 43. House Supervisor **Rating:** 5.0/5.0 stars **Reviewed by:** Selena C. | Teacher **Reviewed Date:** May 20, 2026 **What do you like best about Paycom?** I like how easy it is to request time off. I also like the "approve paycheck" feature. **What do you dislike about Paycom?** It seems like no matter where i access Paycom from, the pages always take a while to load. **What problems is Paycom solving and how is that benefiting you?** Time edits. Makes it easer for me to approve them for payroll. **Official Response from Katie Lenhart:** > Thanks for sharing how easy it is to use Paycom to approve your check and request time off. We appreciate your 5-star review! ### 44. I do like how easy it is to clock in and send reports as well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** April 20, 2026 **What do you like best about Paycom?** everything in one place your pay rates as well as any reports you need to send to your team or that your team needs to send to you **What do you dislike about Paycom?** I really don't have a dislike of paycom I think its easy and fast **What problems is Paycom solving and how is that benefiting you?** you can use your phone to clock in and your desktop to clock out so nothing is wrong so far **Official Response from Katie Lenhart:** > We appreciate you taking the time to leave a review! ### 45. Great I get my checks **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** my checks and getting payed and approving the checks. **What do you dislike about Paycom?** meh, not a whole lot, seems like a cool place **What problems is Paycom solving and how is that benefiting you?** nada **Official Response from Katie Lenhart:** > Thank you for taking the time to leave a review for Paycom. ### 46. Efficient Payroll Automation with Room for Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sammy B. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Paycom?** I like that Paycom is user-friendly, with a streamlined process that makes payroll processes easier and faster by automating tasks and reducing paper work. I appreciate that it manages everything on the Paycom app and provides secure transactions. The initial setup was very easy due to its user-friendly nature. **What do you dislike about Paycom?** I think Paycom needs to improve on their customer support to provide faster responses to complaints. They could offer a multi-channel support system, increase staff to reduce slow response times, or even implement AI-powered chatbots. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to make payroll processes easier and faster by automating tasks and reducing paperwork, while also providing secure transactions. **Official Response from Alexis Correa:** > We're glad to hear that you're finding Paycom's payroll automation features to be user-friendly and efficient, streamlining your processes and reducing paperwork. Paycom is designed to make payroll processes easier and faster, while also providing secure transactions, and it's great to see that it exceeds your needs in this regard. We appreciate your feedback and thank you for your advocacy! ### 47. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mitzi H. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Paycom?** We have been through multiple payroll systems with upgrades to each with unfavorable outcomes. However, when moving to Paycom with ease of moving our 15,000 previous and current employees we have found Paycom to be easy to use and having our employees use the app to answer questions, see their paychecks, and receive W2s is a god send. The saving in postage along is tremendous. We are very happy with all upgrades to the system which have made use of the payroll system easier and easier. **What do you dislike about Paycom?** I really have no problems with Paycom that haven't been fixed as soon as I have put in a help desk ticket or emailed our specialist. We have had an awesome experience all around. **What problems is Paycom solving and how is that benefiting you?** We have had problems with our position seats and have realized that the stores that we oversee are filling out PAFs incorrectly as to not take the employee out of the position seat therefore opening the seat but we have now solved the problem and it is no longer an issue. **Official Response from Katie Lenhart:** > Mitzi, we're thrilled to hear that Paycom has exceeded your expectations, especially after experiencing unfavorable outcomes with previous payroll providers. It's fantastic to know that our single software has been easy to use for your 15,000 employees, and that our mobile app has made a significant difference in their experience. We're also happy to hear that our software updates have continued to improve your overall experience - if you haven't had a chance to use IWant yet, we strongly encourage you to reach out to your dedicated specialist to learn more! Thank you again for your feedback and for choosing Paycom. We're honored to be your partner in payroll and HR management! ### 48. Clock in and out **Rating:** 4.0/5.0 stars **Reviewed by:** Emily D. **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** I like that it is easy to use and I have not had any problems with it **What do you dislike about Paycom?** I have not had any problems using do I dont have any dislikes **What problems is Paycom solving and how is that benefiting you?** Clocking in and out ### 49. I like paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** Get your paystubs on here and do everything like benefits online. **What do you dislike about Paycom?** Is that when you are trying to figure out the time on clock it doesn't show like for example 1.25 you have to hover over it and see how much time you have to work for. **What problems is Paycom solving and how is that benefiting you?** So when I work past the time and on my paystub shows swing time I have to have one of the accountants fix my timecard each time so I don't have overtime. **Official Response from Alexis Correa:** > We love hearing this! Paycom is built to streamline payroll and support a smooth, reliable paycheck experience every pay period. ### 50. Easy to use ONCE you have done your due diligence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** May 02, 2026 **What do you like best about Paycom?** Easy to use, all what is needed for payroll, taxes, approval of hours or any information needed is at the tip of your hand. **What do you dislike about Paycom?** Wish the tutorials were more simplistic and easy descriptions of it, videos of each task would be a great help, specially to those who are not tech savvy. **What problems is Paycom solving and how is that benefiting you?** Taxes and hours verification. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+13%3A39%3A52+-0500&secure%5Bsession_id%5D=e6501838-5abd-4d44-a71c-405fcb465564&secure%5Btoken%5D=a46b2dc2b2e3abb537dfd4648633ce5be3a472af355c58d21952abd62e856510&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Basics** - Performance - Mobility **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Payments** - Earned wage access **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Content** - Content Library - Customizability - Content Creation **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Task Automation - AI Agents for HR** - Autonomous Task Execution **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Performance** - Monitoring - Reporting - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management **Feedback** - Continuous Feedback - Requesting Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Learning** - User Interaction Learning - Error Learning **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Client Invoicing** - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring **Reporting** - Cost Tracking - Dashboards **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Platform Performance** - Reporting - Monitoring **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Data** - Dashboards And Reports - Historical Data **Content Generation** - Creativity - Content Accuracy **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Paycom Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,578 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)