--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.7 review_count: 11585 scale: '5' date_modified: '2026-10-08' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

AN
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Straightforward and User-Friendly"
5/5
What do you like best about Paycom?

Paycom is very user-friendly and intuitive. The software is largely self-explanatory, and I especially like the search feature, which makes it easy to quickly find what you’re looking for without having to dig through endless menu options. Overall, it’s straightforward and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

One minor inconvenience is having to enter the last four digits of my Social Security number every time I log in, even when my password is saved on my personal device. It would be more convenient if there were an option to securely remember this information on trusted devices. Review collected by and hosted on G2.com.

olivia g.
OG
olivia g.
People & Culture Generalist
Mid-Market (51-1000 emp.)
"All-in-One HR System That Makes Compliance Easy to Track"
4.5/5
What do you like best about Paycom?

I like being able to do everything in one system, along with the connections to other platforms. I can complete E-Verify, background checks, workers’ comp, and FMLA paperwork, and it’s all easy to track in one place. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There are many different ways to get to the same item for various tasks/documents in the system. However, for items such as the offer letter, the only way to review it is from the candidate page. This should also flow through to the employee’s documents. There are a few other items like this where the only way to access them is through a very specific process, which makes navigation less intuitive. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Thank you for sharing your experience, Olivia! We’re glad Paycom is helping simplify compliance and support your HR processes. If you have any additional feedback, we encourage you to connect with your dedicated specialist directly. 

Julie B.
JB
Julie B.
Mid-Market (51-1000 emp.)
"Excellent and User-Friendly Payroll Experience"
5/5
What do you like best about Paycom?

Paycom is easy to use, efficient, and provides a wide range of helpful tools all in one place. The platform makes payroll, benefits, timekeeping, and employee management more streamlined and organized. I especially appreciate the user-friendly interface, accessibility, and the convenience of having everything in one system. Overall, Paycom saves time, improves efficiency, and makes managing employee information much easier. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The system has many helpful features, although some of the more advanced functions can take time to learn and navigate. One downside is that some additional features and tools come at an extra cost, which can increase the overall expense of using the platform. Review collected by and hosted on G2.com.

AN
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Convenience"
5/5
What do you like best about Paycom?

What I like most is how accurate my work hours always add up how easy it makes to track your PTO and request PTO the convenience of signing in or editing time as a missed Punch or forgot to punch out it is so convenient and so quick to fix or request or edit something if need be Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I can't say since I've been using this software for over a year and a half about to be 2 years that I've experienced anything negative on the app nor have I experienced anything I could not get fixed that I needed handled Review collected by and hosted on G2.com.

AN
Verified User in Civic & Social Organization
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I find Paycom to be a very user-friendly and straightforward system."
5/5
What do you like best about Paycom?

The platform is easy to navigate, and I rarely have to spend much time searching for what I need. The layout is intuitive and makes routine tasks quick and simple. I also really appreciate the alerts and notifications, which are very helpful for keeping track of pending items, deadlines, or actions that require attention. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Overall, my experience with Paycom has been very positive. It is an efficient and easy-to-use system that helps employees stay organized and manage their information effectively. Review collected by and hosted on G2.com.

Delila M.
DM
Delila M.
HR Business Partner
Enterprise (> 1000 emp.)
"HR Business Partner"
5/5
What do you like best about Paycom?

The easy flow of it and customization. The new interface from the update this past month was amazing! I like that we can now customize what widgets you often use more and make them easily accessible. I do like the updates pop up that generate What's new very useful read as it optimizes the experience or task you need to do on your role. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing yet. What my company purchase has limits from the package we have. So im sure the things I dislike are just because we dont have the correct package. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Thank you for your 5-star review, Delila! We're thrilled to hear that the recent interface enhancements, customizable widgets and innovations have helped make your day-to-day tasks more efficient and easier to manage. It's great to know Paycom is helping you save time, stay on top of pending actions and quickly access the tools you rely on most in your role.

AS
Angie S.
Mid-Market (51-1000 emp.)
"Clean, Easy-to-View Forms with Responsive Support"
4/5
What do you like best about Paycom?

I think my favorite thing is the look and ease of viewing each "form". The screen isn't too messy and/or bunches together. I have worked with other platforms and Paycom is by far, the easiest on the eyes. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Somethings are hard to find. For instance, if I need to update forms - I have a hard time remembering where they are because things are labeled "off" to me. But the good thing about that is, all I have to do is email my rep and she is quick with her response to help and I really appreciate that. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Angie, we're glad to hear Paycom's intuitive design and easy-to-navigate experience have stood out compared to other platforms you've used. It's also wonderful to hear your dedicated specialist has been responsive and helpful whenever questions arise, and that reporting has made it easier to access the information you need. Thank you for your advocacy!

AN
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"The Best Decision I've Made"
5/5
What do you like best about Paycom?

The service is top notch and nuanced, I know I'm not getting a generic answer. I couldn't ask for a better transition team than who I have in Sebastian and Colleen. They have kept me on track while being understanding of how tightly packed my schedule has been. Implementations are always scary and I could not be more pleased with my experience. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't have anything that I dislike about the system right now outside of my own learning curve. Review collected by and hosted on G2.com.

Diane M.
DM
Diane M.
Administrative Manager/Compensation & Benefits
Mid-Market (51-1000 emp.)
"Easy to Use and a Major Time-Saver for HR"
5/5
What do you like best about Paycom?

I really like how easy it was for me to adapt to the system, even after 25 years in the HR field and coming from an older generation that’s used to paper and file drawers. It’s incredibly convenient to have everything right at my fingertips, and it has been a real time-saver. After five years of using Paycom, I feel like I’ve reduced the time I spend on personnel functions by about 50%, which has made my day-to-day work much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

There’s nothing about the actual product that I dislike. That said, we’ve held off on adding a few features because of the cost, since some options can get fairly expensive when they’re priced per employee, per pay period. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Diane, we're thrilled to hear Paycom helped elevate your performance review process into a more impactful experience for your employees. Thank you for sharing how Paycom has helped simplify HR administration and create efficiencies for your team over the years.

Candice W.
CW
Candice W.
Small-Business (50 or fewer emp.)
"Effortless Time Management and Payroll with Paycom"
5/5
What do you like best about Paycom?

I greatly enjoy Paycom and all of its functions and capabilities to keep track of our employees' time and attendance. Beti is a great tool that Paycom provides to make employees more accountable. I love that Paycom makes new employee onboarding an easy process, including new hire documents, acknowledgements, policies, tax forms, and direct deposit info. Paycom is easy to use, and their customer service team is always available to help with questions if needed. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I find the configuration of salary-based deductibles for health insurance could be improved. If Paycom could automatically calculate the deductible from the employee's salary instead of us having to manually calculate it and then enter the result, it would be much better. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Candice, we're thrilled that tools like automated payroll with Beti® and our onboarding capabilities are creating a smoother and more efficient employee experience. Thank you for sharing how Paycom has supported your organization!

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Kellen G.
KG
Kellen Greene
•
Last activity 4 months ago

How secure is Paycom's HR and Payroll data?

2 Upvotes
1
Join the conversation
Verified User in Marketing and Advertising
G2
Verified User in Marketing and Advertising
•
Last activity about 2 months ago

What was your Paycom implementation timeline and experience like?

3 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

9%

Paycom Comparisons
Paycom Features
Payroll Reporting
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation