Paycom Reviews & Product Details

Payroll processing is easy. Ability to review employee information is easy. Performance reviews all in one place. The support from my rep is wonderful, he's easy to get ahold of and always ends with an answer. Pricing is fine, comparable with other companies. Integration with our benefit providers makes it streamlined. Their Ask me (AI), helps to find where you need to make an update, or helps employees with quick answers to easy questions. Review collected by and hosted on G2.com.

Some areas are a bit more complex than I feel it needs to be. The reporting is decent, could use more functionality and ease of use. They do charge for every integration, which is costly. Review collected by and hosted on G2.com.

I was looking for some information regarding one of my employees PTO balances in Paycom. I utilized the AI tool within the app to ask about the balances, and the tool gave me the exact information I needed. No confusion on my question, it found the data I needed in less than a minute. This is one of the things I like best about using Paycom. Review collected by and hosted on G2.com.

There hasn't been anything in particular that I dislike about Paycom. I guess if I were to add one thing I'd like for the app to feature is maybe a reminder to punch in and out when the system determines that I do not have any PTO scheduled and should be at work. This isn't a dislike, but rather something I would see as beneficial. Review collected by and hosted on G2.com.

Overall the system is simplistic. Reporting functionality is amazing and very customizable. Much more user-friendly reporting than with other HRIS platforms I've used. Review collected by and hosted on G2.com.

There is certain naming that doesn't make sense - like "make employee changes" is where you go to see employee details (but not really where you go to make many changes and most admins don't have access to make changes on the employee profiles). Our CFO is very bothered by the term "Approve my Paycheck" because it isn't really an approval and doesn't hold up pay for the employee. I don't mind the name, but I mind the conversations I have to have with my CFO about asking Paycom to change the trademarked name. Review collected by and hosted on G2.com.

Straightforward to use, and support is available when help is needed. I always try the AI help tool in the help center before reaching out to a human, and the AI help tool often has great answers. Review collected by and hosted on G2.com.

UI can be confusing at times. Example: when searching for a deduction to add to a check in payroll, I search for the deduction name and press "enter" to submit my search. But pressing enter actually refreshes the check and doesn't add my manually added deduction. So after typing on my search I have to wait for the page to reload automatically. There's a lot of little unwritten UI things like this where the pages don't necessarily behave the way I'd expect a webpage to behave just based on general navigation assumptions. Review collected by and hosted on G2.com.

I like that Paycom is a one-stop shop for all our needs, from applicant tracking to employee onboarding and more. I appreciate the help docs, which really answer any questions we could have as we're still learning the system. The notifications are fantastic, especially during hiring, as they keep all supervisors in the loop and make communication seamless. It's great that when an offer is made or accepted, everyone relevant gets notified, promoting effective collaboration without needing constant emails. I also liked having the same customer support rep during our initial setup, who was fantastic and kept things calm and consistent, even though the setup was a long process. Review collected by and hosted on G2.com.

There's still so many fields and functions in Paycom that we don't have enough experience with yet. We get stuck or confused from time to time, and we have to go to the help guides to try to figure out where we're actually supposed to go within the system. Also, the initial setup was a long process, taking several months to figure out how to do our setup in Paycom, even though we had great support from the customer support rep. Review collected by and hosted on G2.com.

Everything is all under one software....time sheets, payroll, expenses, accruals, etc... Review collected by and hosted on G2.com.

The time sheet screen is not as easy to review as Quickbooks, but after a few payrolls, it is getting better. It would be nice to see the notes without having to hover over the icon. It would also be nice if Paycom would total the number of hours for each property for each employee. The Review collected by and hosted on G2.com.

I like the "Approve My Check" feature. I like that time off projects your future balances. I like that only employees can update their direct deposit information Review collected by and hosted on G2.com.

The naming convention isn't logical for some features. Example: "Batch Approve Time Off Requests" Should not include the word, "Batch" because sometimes you go there to approve just one time off request. And "Check Listings" and "Checklists" are too similar for the Make Employee Changes Forms. I think Check Listings should be named "Pay Stubs". There are several names that aren't good in Paycom and make it difficult to navigate as an administrator. I also think Paycom should have a ticketing system where admin can submit a ticket for questions instead of calling in/sending an email to your specialist. Review collected by and hosted on G2.com.

What I like best about Paycom is that it puts a lot of information in one place and makes it easy to manage things like timekeeping, schedules, payroll, and employee information. The system is convenient and helps make day-to-day administrative tasks more organized and accessible. Review collected by and hosted on G2.com.

The biggest thing I dislike about Paycom is that some features can be difficult to navigate or take a few extra steps to find. It can also be challenging to figure out where certain information is located without already being familiar with the system. A more user-friendly layout and simpler navigation would make it easier and more efficient to use. Review collected by and hosted on G2.com.

The Beti automated payroll system is exceptionally helpful because it shifts the data verification to employees before payroll runs. This drastically cuts down on administrative errors, retro-pay corrections, and manual data entry for HR teams. The platform manages the entire employee lifecycle—from onboarding and expense management to talent acquisition and tax compliance—all within a highly navigable, unified dashboard. Review collected by and hosted on G2.com.

The comprehensive nature of the platform means it comes with a steep learning curve, and onboarding the system can feel overwhelming for smaller administrative teams. Because the system is highly rigid to ensure strict tax and legal compliance, customizing specific workflows or report generation can sometimes feel less intuitive. Additionally, because the platform relies heavily on employee self-service to drive its automation, organizations may initially face friction or resistance from less tech-savvy employees who require extra training to use the system properly. Review collected by and hosted on G2.com.

I really like using Paycom! It’s user-friendly, convenient, and makes managing everything in one place so much easier. I especially appreciate how easy it is to access information, submit requests, and keep track of everything without having to go through multiple systems. Overall, Paycom has made things much more streamlined and efficient for me, and I’ve had a great experience using it. Review collected by and hosted on G2.com.

Honestly, there really isn’t anything I don’t like about Paycom. I’ve had a great experience using it, and I find it easy, convenient, and helpful for managing everything I need. It has made things much more streamlined and efficient. Review collected by and hosted on G2.com.