--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.7 review_count: 11627 scale: '5' date_modified: '2026-10-09' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

AN
Verified User in Primary/Secondary Education
"The absolute best"
5/5
What do you like best about Paycom?

I love using Paycom because it makes managing work-related tasks simple and convenient. Having everything in one place allows me to quickly access my pay stubs, tax documents, benefits, and time-off requests without having to contact HR. The mobile app is easy to use, making it simple to clock in and out, check my schedule, and stay organized whether I'm at work or on the go.

Paycom also helps save time by streamlining everyday tasks and giving me more control over my personal employment information. I appreciate how user-friendly and efficient the system is, making it easier to focus on my job instead of paperwork. Overall, Paycom is a reliable tool that keeps me organized and connected to everything I need as an employee. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

While Paycom has many strengths, there are a few drawbacks that some employees and managers experience:

Learning curve: New users may find the system overwhelming because it includes many features and menus.

Mobile app limitations: Although the app is convenient, some tasks are easier to complete on a desktop computer.

Navigation: Finding certain forms or reports can sometimes require several clicks.

Timekeeping issues: If an employee forgets to clock in or out, correcting time punches may require manager approval and can take extra time.

Notifications: Some users receive a large number of reminders or alerts, which can become overwhelming.

Performance: The platform may occasionally load slowly or experience delays during peak payroll periods.

Limited customization: Some workflows and reports may not be as flexible as organizations would like.

Manager workload: Because employees complete many HR tasks themselves, managers may spend additional time reviewing and approving requests.

Training needs: Organizations often need to provide training so employees can take full advantage of all of Paycom's features.

Overall, Paycom is a comprehensive human resources and payroll platform, but like any software, its effectiveness depends on an organization's setup, training, and how well its features match the company's needs. Review collected by and hosted on G2.com.

Becky N.
BN
Becky N.
Director of Finance
Accounting
Mid-Market (51-1000 emp.)
"Real-Time Earnings Visibility Makes BETI a Great Team Tool"
5/5
What do you like best about Paycom?

BETI is such a great tool for our team members to be able to see their earnings in real time. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I struggle with the GL Mapping and finding when our import is unsuccessful. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We’re thrilled to hear Beti® helps your employees stay informed about their earnings in real time. It's also great to know our team has been able to support your unique accounting setup and provide the dedicated service you need along the way. Thank you for your 5-star review, Becky!

CS
Cassie S.
Mid-Market (51-1000 emp.)
"Former Employee Now User"
5/5
What do you like best about Paycom?

I used to work for Paycom as a project manager, but now work at a company that uses them for all their HRIS needs. I didn't fully appreciate the scope of what Paycom can do and how useful it was until I was on the other side of the equation. It truly does streamline so many tasks, and gives incredible insight into daily business happenings via it's reporting center and various dashboards. I am so happy my current company uses Paycom! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

While our specialist is usually very on top of getting questions answered and problems addressed, I wish there was a quicker way to provide product feedback and suggestions that didn't require email correspondence. Something like a "feedback on this page" feature would be great! Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Small-Business (50 or fewer emp.)
"All-in-One DSP Hub for Payroll, Scheduling, and Performance Management"
5/5
What do you like best about Paycom?

It encompasses pretty much everything I need as a DSP owner in one place. Obviously the payroll services are critical, but integrated scheduling and performance management all in one place that lives with that employees file even after they have transitioned away from the team is a real differentiator. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It is not as intuitive as I would like, but it is hard to balance how robust the system is with also being novice user friendly. Small potatoes compared to the benefits. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Matt, thank you for your 5-star review! We're glad Paycom helps bring automated payroll, scheduling and performance management together in one single database, giving your team a centralized employee record throughout the employee lifecycle.

AN
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"My Paycom Experience"
4.5/5
What do you like best about Paycom?

I like that it allows me to see all aspects of my pay and my benefits in one place. I also like that as a manager I can request pay increases for my employees directly from the app. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes, I struggle to find what I am looking for within the program/app. But the search usually helps. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We're glad to know you appreciate having all your information in one place with Paycom.

Eva-Lisa P.
EP
Eva-Lisa P.
Mid-Market (51-1000 emp.)
"Paycom Makes Payroll Compliance Stress-Free"
5/5
What do you like best about Paycom?

We have always done in house payroll. Using Paycom relieves the stress of staying in compliance with pay laws and taxes. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Paycom does not interface with our DMS Reynolds and Reynolds Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Thank you for your 5-star review, Eva-Lisa! We're pleased to hear Paycom has helped reduce the stress of payroll compliance, tax administration and benefits management. We're also glad our teams have been able to support your open enrollment transition.

Mandy G.
MG
Mandy G.
HR Generalist
Mid-Market (51-1000 emp.)
"Simple, User-Friendly Benefit and Accrual Management"
5/5
What do you like best about Paycom?

Benefit Management and Accrual Management, Simply and User friendly. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Government Compliance- Leave of Absence. Automated timecard functionality. When leave is entered here, you still have to manually send it to the time card. And it can't be sent in advance. So this does not simplify the timekeeping process, if we have to manually do it anyway. Review collected by and hosted on G2.com.

Response from Alexis C. of Paycom

Mandy, thank you for your 5-star review! We’re glad to hear that Benefit Administration, accrual management and support from our EDI team have created a positive experience for your organization.

AN
Verified User in Banking
Mid-Market (51-1000 emp.)
"It's super easy, has everything that's needed, and beyond user friendly."
5/5
What do you like best about Paycom?

It's very user friendly. I also appreciate not having to type in my username, password and last 4 of my SSN like I used to. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Hm, I don't really have many. If anything, I don't like that Paycom is trying to use my location 24/7 since I have it downloaded to my phone. I feel as if apps are really starting to gather way too much data and access to the users when it's not necessary. Review collected by and hosted on G2.com.

Christina H.
CH
Christina H.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It's awesome I love it!"
5/5
What do you like best about Paycom?

Easy access to everything I need! From pay stubs to seeing how much I am making and the fact that my insurance information is in there and they can just use my pay and take it out towards it. There's a lot to like about pay com! More like love!!!! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

When I have to constantly send a code to either my email or phone to be able to login but other than that nothing else Review collected by and hosted on G2.com.

AN
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy navigation once you've found your way around!"
5/5
What do you like best about Paycom?

I can view all my financial information including payroll data, time off balances, payroll deductions, and benefits received. I can see where I need to make changes easily and don't have to wait for answers or for office personnel. It's so easy to punch in and out, discuss and plan time off at home with the family, and change annual benefits at enrollment times! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

My only challenge has been learning how to do things painlessly. As I've forgotten punches, too late punches, requested time off and canceled time off, printed year end statements and pay stubs... it's all become easy and I can't recommend improvements... because they are already they're& Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

We're thrilled to read your review and are happy to provide a user-friendly experience!

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User in Marketing and Advertising
G2
Verified User in Marketing and Advertising
•
Last activity about 2 months ago

What was your Paycom implementation timeline and experience like?

3 Upvotes
1
Join the conversation
Kellen G.
KG
Kellen Greene
•
Last activity 4 months ago

How secure is Paycom's HR and Payroll data?

2 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

9%

Paycom Comparisons
Paycom Features
Payroll Reporting
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation