PairSoft Reviews & Product Details

PairSoft brings together industry-leading products – PaperSave, DocuPeak, WorkPlace, and APRO – to form the strongest procure-to-pay platform for mid-market and enterprise businesses. With PairSoft, automating the creation of purchase orders, invoice capture, AP payments, and approval workflows is a breeze. Best of all, PairSoft features true integrations with trusted ERPs like Microsoft Dynamics GP and 365 Business Central, Blackbaud (BBCRM, Raiser's Edge NXT, and Financial Edge NXT), NetSuite, Oracle Financials Cloud and E-Business Suite, and Sage Intacct, which means you don’t have to toggle between tools to get your work done. NEW! Payment Management: PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process. Accounts Payable: The AP process can be time-consuming and frustrating for businesses of any size. Break free of manual processes with PairSoft's automated invoice processing and workflows that directly integrate with your ERP. ECM: Maintaining organized files is a business necessity, but the expense associated with paper-based processes typically outweighs the return on investment. PairSoft's document management solutions eliminate 30% of time spent filing, searching, and retrieving documents. Procurement: Empower your entire team with PairSoft's innovative procure-to-pay solution that’s easy for employees, effective for management, and powerful for accounting. Fundraising: Free up your fundraising and advancement teams’ time by reducing the amount of traditional, paper-based processes they use. PairSoft's secure, cloud-based platform integrates with popular applications and boosts efficiency with automated gift and donation processing and streamlined document management. Schedule your free demo now: https://www.pairsoft.com/get-a-demo/

Product Website

Seller

PairSoft

Discussions

PairSoft Community

Languages Supported

German, English, Dutch

Product Description

Pairsoft is a complete document management, electronic workflow and transaction (invoice and gift) automation solution for Blackbaud, Intacct, and Microsoft Dynamics GP, CRM and D365 Business Central.

Overview by

Jem Boyd

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

PairSoft Integrations

(1)

Verified by PairSoft

PairSoft Media

PairSoft Demo - KPI for Accounts Payable

Measure your performance with key Accounts Payable KPIs and compare with best performers in the PairSoft Community.

Transform your workflow with our suite of electronic document management solutions.

PairSoft Demo - Make Document Capture Your Adminstrative Hero

Tired of keying in data and indexing through folders? Automate all your paper documents and electronic files with our intuitive document capture technology.

PairSoft Demo - Identify New Efficiencies

Our document scanning software can easily identify vendor, date, currency, and amount data to help you process documents quickly. It can even recognize barcodes and company logos.

PairSoft Pay is a single platform that does the work for you — automating electronic payments while reducing fraud and errors to strengthen your supplier relationships.

PairSoft Pay simplifies AP payments while enhancing speed and security directly from your ERP. By eliminating paper checks in favor of an electronic platform, you’ll save your team the excessive time and money normally spent on a manual payment management process.

Official Downloads

(5)

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Gerald S.

Digital Marketer

Mid-Market (51-1000 emp.)

11/17/2025

"Great AP Automation and Document Management Features"

4.5/5

What do you like best about PairSoft?

With PairSoft, accessing documents is always easy and since it integrates with other document management systems, it makes it easy for teams to access customer documents such as invoices, contracts, and other correspondences.

With PairSoft, we have been able to streamline core business as with the tool in place, no need to juggle between one app to another when approving payments and other financial operations.

I like that PairSoft comes with great form capturing capabilities and therefore auto reading customer data such as invoicing is easy.

I like that the platform makes it easy to search through the repository and retrieve documents fast. This is an important feature.

Being a cloud based solution, accessing financial document is easy and works on all devices thus ensuring availability anytime anywhere Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

PairSoft has served and met our business needs seamlessly. All the features are in place. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/22/2025

"Streamlines Admin Tasks and Integrates Seamlessly with Major Systems"

5/5

What do you like best about PairSoft?

PairSoft helps people focus on meaning work instead of getting stuck in repetitive tasks. PairSoft helps in taking care of things like document management, invoice processing, approvals so teams are able to spend more time on strategy and less on admin. The another thing which i like most about PairSoft is that it can easily integrate with other major system like NetSuite, Microsoft Dynamics, which makes feels everything connected rather than scattered. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Not as such right now, it is perfectly working good. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

PairSoft is helping to solve the problems related that come from slow, manual, and paper heavy finance and procurement process. Earlier we were struggling with time consuming tasks like invoice entering, chasing approvals, or matching purchase orders and all these were led to delays and errors. PairSoft has resolved these problems by automating workflows through AI and seamless ERP integration, so everything from requisitions to payments happens faster. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thanks for taking time to review our products! We're always thrilled to hear about saved time, energy, and resources from our customers.

Mikes L.

Senior Accountant

Information Technology and Services

Small-Business (50 or fewer emp.)

9/4/2025

"Value Support and Proposition from PairSoft; Insightful Review"

4/5

What do you like best about PairSoft?

PairSoft has demonstrated an AI supported accounting automation, document management and procurement processes

We precisely integrate PairSoft with ERP, and this maintains consistency in our financial operations

We get intelligent documentation and indexing, which brings improved compliance and accessibility

The approval of routing is fully customizable, escalating the efficiency of tracking transactions Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Often, PairSoft has slow performance and it gets overwhelmed by high loads

When downloading files, we experience high inefficiencies from the app Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

PairSoft helps us manage our procurement and financial situation, by automating most of the business processes

The struggles of fragmented documents has been fully automated by PairSoft

Issues of accounts payable and payment processing has been done by this software

We have included ERP support in our operations through the software Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your review - please let us know how we can continue to help your business optimize processes!

Verified User in Outsourcing/Offshoring

Enterprise (> 1000 emp.)

1/30/2025

"Neutral experience with the product"

2.5/5

What do you like best about PairSoft?

Integration with Microsoft Dynamics 366 and Sage Intacct. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It is worth to have integration with Zapier and Google Workspace. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for sharing your feedback. We’re sorry to hear that your experience with our service hasn’t fully met your expectations. We’re always looking for ways to improve, and your input is valuable.

If you haven’t already reached out, we’d love to understand more about what specifically isn't working for you, so we can work together to resolve any challenges. Please contact accountmanagement@pairsoft.com, and we'd be happy to assist you and explore ways to enhance your experience.

We look forward to hearing from you and hope to have the opportunity to improve your experience. Thanks again for your feedback!

See how PairSoft improved

Manny G.

Accounting Manager

Mid-Market (51-1000 emp.)

10/11/2024

"Easy to use and manage -workflows and users"

5/5

What do you like best about PairSoft?

Easy management of the workflows and Users. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Sometimes it gets too slow to view backup online and we have to download to view. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your review, Manny - we're thrilled your team is able to run more efficiently with our workflows and customization options. Be sure to submit a ticket on slow load times. We can definitely help you with that!

See how PairSoft improved

Misti G.

Higher Education

Mid-Market (51-1000 emp.)

8/29/2023

"PairSoft is Awesome!"

5/5

What do you like best about PairSoft?

What I like most about PairSoft is their seamless integration with Raiser's Edge. A few years ago, I upgraded our office to their cloud based software and it works like a charm. I have everything I need at my fingertips when it comes to our audits and speaking with donors about their gifts. I love being able to see all my attachments on demand in just a matter of seconds. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

I can't think of anything that I dislike about the software itself. But, if I do get frustrated if I can't talk to a live person, which is very rare. I think it does what it is supposed to do for the most part. Review collected by and hosted on G2.com.

What problems is PairSoft solving and how is that benefiting you?

PairSoft helps me get rid of extra paper that I don't need to keep on-site. It frees up space and I can access it on-demand when I need it most. When the pandemic hit and everyone was working remotely, we already had this system in place. It helps us keep the continuity of business going and the lines of communication with colleagues open so that everyone was on the same page. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Thank you for your review, Misti! We love helping Not For Profit organizations like yours succeed with seamless integrations within their systems. Please keep us posted on how PairSoft performs with your automated gift and donor process.

See how PairSoft improved

Angie W.

Mid-Market (51-1000 emp.)

9/5/2023

"The Project Management and Support Team have been exception al to work with."

4.5/5

What do you like best about PairSoft?

The customizable workflows for our NetSuite Integration is extraordinary. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The only thing that I wish that we had was a snadbox environment so that we could do proper testing if new or changed functionality. We wouldn't need the repository necessarily, just something with the new functionality so that we can do proer UAT and Regression testing. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Hi, Angie - thanks so much for your feedback. We are constantly working to increase communication with customers and during our implementation and support processes, so thank you for recognizing those teams! Happy to hear about how much you love our workflows and their customization abilities within your NetSuite instance. It's why our software helps users like you make your every day approval processes easier. Your suggestion around UAT and regression testing has been noted, and we'll let our Product team know, as well. Thanks again!

See how PairSoft improved

Planthara V.

Small-Business (50 or fewer emp.)

9/13/2023

"An Astonishing cloud platform - PairSoft"

5/5

What do you like best about PairSoft?

PairSoft's document management solution really very helpful in saving time spent on filing, searching and retreaving documents. PairSoft's automated invoice processing and workflows which directly integrate with Financial Edge is fabulous. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

One thing I dislike in PaperSave is the inability to delete an unwanted page from the document. When I try to delete a page, the whole document disappear. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Hi, Planthara. Thank you for your supportive review! We are always thrilled to hear about PairSoft's ability to save hundreds of hours for busy teams like yours. Regarding deleting unwanted pages, you should be able to delete unwanted pages without the entire document disappearing. The functionality on how to do so has changed in our 7.0 release, but I encourage you to log a support ticket so we can help you out! Many thanks again!

See how PairSoft improved

Jennifer C.

Director of Accounting Ops

Mid-Market (51-1000 emp.)

11/8/2022

"Caution"

0/5

What do you like best about PairSoft?

There are no positives. The best thing would be to avoid this system all together. We have tried to get assistance in fixing the issues for 4 months now, and each day is a repeat of the one before where nothing works. They may eventually solve the invoice in question, but the same problem will occur on the following invoices processed. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Lack of timely response to tickets for problems. Their team is also nonresponsive to emails/tickets, and it takes a week to get help, even on urgent issues.

This "OCR" software does not read Vendor Name, Invoice Number, Dollar Amount, Invoice Date from incoming invoice documents.

It attempts to GL code the invoice based on history but misses the dollar amounts and does not allow users to edit the line to add it. You have to delete that line and rekey it all. There is NO efficiency gain with this software because your team will have to touch EVERY invoice at many touchpoints.

Additionally, it does not integrate/communicate well with your ERP system. Ours continually show approved in Pairsoft, but in our ERP it shows pending. Our IT team has verified the issue is occurring in Pairsoft and not our system. We also started using the approval routing feature this year, which is a NIGHTMARE. It finds the assigned workflow when it wants to, fails frequently, and Pairsoft Techs cannot find the root cause.

Our invoices are simple, we process about 1200 invoices a month and that is too much for Pairsoft to handle.

We have been using their system for approximately 3-4 years, but we are looking for another provider as we have outgrown them. Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Hi, Jennifer. We're sorry to hear about your experience with our software - it's definitely not the user experience we want your organization to have! Can you send us an email at info@pairsoft.com so we can get this addressed right away? Thank you in advance!

Vailly L.

Mid-Market (51-1000 emp.)

9/15/2023

"Sarah was great, and the product allows us to scale!"

4/5

What do you like best about PairSoft?

allows us to scale our business through use of the ocr technology Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The rep we had to start was not good, but Sarah came in to save the day! She was great Review collected by and hosted on G2.com.

Response from Jem Boyd of PairSoft

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Hi, Vailly. Thanks so much for your review - Sarah is a rockstar and has been working with our products for years. Also appreciate you being patient as we're onboarding team members to assist companies with their implementation and turn them into rockstars like Sarah! We are thrilled you're able to simultaneously mitigate risk and drive AP process efficiency with PairSoft. Let us know how else we can help, and thanks again!

See how PairSoft improved