PairSoft Features
Payment Options (9)
Coupons, Discounts, Promotions, and Gift Cards
Ability to accept coupons, discounts, promotions, and gift cards.
Recurring Billing
Ability to charge customers on a recurring basis for subscription-based purchases
Instant Payment
Customer data is securely stored so there is no need to repeatedly enter data for multiple purchases
Accepted Credit Cards and Debit Cards
Ability to accept different types of credit and debit cards
ACH Payments and eCheck Processing
Ability to accept and process eChecks and ACH payments as a form of payment
Split Payments
Ability to split payments between merchant and sellers
Real-Time Payments
Supports real time payments
Multi-Currency
Allows users to process payments in multiple currencies.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Administration (8)
Reporting/Dashboards
Access pre-built and custom reports and dashboards.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Payout Time
Turnaround time for money to be transferred to the merchant's bank account
Manual Payment Entry
Web form that the merchant can use to enter credit card payments manually (from over the phone, mail, etc) and issue returns or void previous transactions
Dispute Resolution
The process for handling chargebacks and disputes with the payment gateway.
Omnichannel
Process payments from multiple channels such as ACH, mobile, or e-commerce.
Levels 1 & 2
Supports levels 1 and 2 for credit card payment processing.
Level 3
Supports level 3 credit card processing which requires additional data for qualification.
Security (5)
PCI Compliance
Ensures that the service is building and maintaining a secure network; protecting cardholder data; maintaining a vulnerability management program; implementing strong access control measures; regularly monitoring and testing networks; and maintaining an information security policy
Fraud Protection Tools
Fraud protection filters such as high risk countries, email service provider risk, high risk BIN, account number velocity, high item number, shipping/billing mismatch, AVS failure, CSC failure, and others
Data Tokenization
Sensitive data (personal info, CC info, etc) is replaced with non-sensitive equivalent, aka a Token. The tokens act as a reference that maps back to the sensitive data through a tokenization system.
Two-Factor Authentication
An additional layer of security to prevent fraudulent activity (such as creating an account and verifying an email address and cell phone number)
POS Verification
Support cardholder verification methods for POS transactions.
Development (4)
Customization (Fields, Objects, and Layouts)
Allows developers to customize payment form to accommodate their unique processes.
APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Accounting Software Integration
Provides standard integration with merchant's accounting software
E-Commerce Software Integration
Provides standard integration with merchant's e-commerce software
Platform (8)
Performance and Reliability
Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load.
Internationalization - Currency/Language
The gateway supports multiple currencies and languages to enable business from customers in multiple countries
Internationalization - Operating Country
The payment gateway is supported in the country in which the merchant operates
API / Integrations
Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
PCI Regulation Compliance
Complies with payment card industry (PCI) regulations
Supplemental Technology
Supports EMV chip card and Near Field Communications (NFC) technologies
Accounting integration
Provide integration with accounting software and ERP systems.
E-commerce Integration
Provide integration with B2B and B2C e-commerce platforms
Edit (4)
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File Type
Save documents in a variety of file types
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Color
Offer the choice between color and black and white scanning
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Crop
Allow users to crop and edit document formatting
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Size
Give users the option to adjust scanning size
Logistics (5)
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Upload
Allow users to upload documents directly to the platform
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Email Attachment
Send as an email attachment
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Direct Send
Send directly from the platform
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Document Management
Store and manage previously scanned documents
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Search
Let users search for documents within the platform
Planning (9)
Processes
Manage workflows and business processes for procurement.
Contracts
Provide standard procurement contracts that can be customized.
Content
Maintain a repository of content such as catalogs and other documents.
Requisition
Define requisition rules for various types of procurement.
Processses
Manage workflows and business processes for procurement.
Contracts
Provide standard procurement contracts that can be customized.
Content
Maintain a repository of content such as catalogs and other documents.
Requisition
Define requisition rules for various types of procurement
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Execution (8)
Sourcing
Identify and assess suppliers for different products and services.
Purchasing
Create and manage purchase orders for products and services.
Invoicing
Include features for procurement invoicing and e-invoicing.
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Sourcing
Identify and assess suppliers for different products and services.
Purchasing
Electronically create and manage purchase orders for products and services.
Invoicing
Include features for procurement invoicing and e-invoicing.
Analytics (16)
Visibility
Improve visibility into procurement activities across the company.
Performance
Monitor the performance of procurement operations.
Spend
Analyze procurement spending and identify future trends.
Financial Reporting
Generate reports to assess the financial performance of an organization
Due Dates
Track invoices based on due dates to identify overdue payments
Benchmarking
Ability to compare AP automation metrics with other companies
KPIs
Monitor KPIs such as time to process an invoice or erroneous payments
Due Dates
Track invoices based on due dates to identify overdue payments
Cashflow
Analyze variations between incoming and outgoing cash
KPIs
Monitor KPIs such as time to process an invoice or erroneous payments
Payment Tracking
Track different types of payment such as deposits or partial payments
Visibility
Improve visibility into procurement activities across the company.
Performance
Monitor the performance of procurement operations
Spend
Analyze procurement spending and identify future trends.
Due Dates
Track invoices based on due dates to identify overdue payments
KPIs
Monitor KPIs such as time to process an invoice or erroneous payments
Invoice Management (6)
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Capture
Provide features to capture invoices such as import or scanning
Supplier Portal
Allow suppliers to submit invoices using an online portal
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Repository
Deliver a central repository of AP documents, such as POs and invoices
Capture
Provide features to capture and record invoices, such as import or scanning
Supplier Portal
Allow suppliers to submit invoices using an online portal
Repository
Deliver a central repository of AP documents, such as POs and invoices
Invoice Processing (15)
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Matching
Ability to match AP invoices to POs, contracts, or payments
Payments
Identify incomplete or late supplier payments
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Workflows
Include workflows for approvals and invoice processing
Tax Compliance
Comply with local and global tax regulations for collections
Recurring Payments
Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
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Approvals
Include workflows for approvals of invoices or payments
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Batch Processing
Process multiple invoices without human intervention
Consolidation
Allow users to consolidate multiple invoices into one
Match Invoices
Match invoices with purchases and sales orders, as well as with payments
Matching
Ability to match AP invoices to POs, contracts, or payments
Payments
Identify incomplete or late supplier payments
Workflows
Include workflows for approvals and invoice processing
Tax Compliance
Comply with local and global tax regulations for collections
Submittal
Electronically submit invoices to buyers
Configurable Workflow
Configure existing workflows to meet your organization's needs
Integration (12)
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Accounting
Provide integration with accounting and financial management software
Payment Integration
Integrate with payment gateways and enterprise payments software
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ERP
Deliver integrations with accounting modules of ERP systems
ERP integration
Integrate with existing ERP systems
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Accounting
Provide integration with accounting and financial management software
Payments
Integrate with payment gateways and enterprise payments software
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ERP
Deliver integrations with accounting modules of ERP systems
Account Sync
Sync with company accounts to transfer payments for approved invoices
Accounting
Provide integration with accounting and financial management software
Payments
Integrate with payment gateways and enterprise payments software
ERP
Deliver integrations with accounting modules of ERP systems
Procurement
Allow integration with procurement software, such as Procure To Pay, RFP and Spend Management
Invoice Generation (3)
Templates
Provide standard invoice templates that can be customized by users
Digital Invoices
Ability to convert invoices to digital formats such as PDF
Recurring Invoices
Automatically generates invoices at pre-defined time intervals
Automation Building (10)
Visual Editor
Provides a visual editor to easily create automation models.
Workflow Recording
Offers the ability to record processes performed by humans to be recreated by bots.
Pre-Built Templates
Provides templates for workflows and processes for easier automation creation.
Custom Automation
Allows developers to code custom automations.
Collaboration
Offers users the ability to reuse process automations and communicate with other team members around automation building.
Ease of Bot Creation
Allows non-technical users to create bots in an easy, intuitive manner.
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Configurable Workflow
Configure existing workflows to meet your organization's needs
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Bot Management & Execution (9)
Bot Scheduling
Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence.
Attended Automation
Automates processes that supplement human action, often requiring human intervention and collaboration.
Unattended Automation
Automates processes completely without the need for human intervention.
Bot Performance Analytics
Allows users to analyze the performance of bots via dashboards.
Data and Product Security
Insures data remains secure and compliant with industry standards.
Scalability
Able to support large deployments.
Predictive Analytics
Predict future data based on historical data sets
Real-Time Analytics
Analyze and gain insights into data in real-time
Real-Time Data
Receive data and information in real time
Management (4)
Approval
Use criteria to add or remove suppliers to/from approved lists.
Communication
Manage communications with suppliers on multiple channels such as phone or email.
Documents
Capture and maintain documents related to suppliers and their products or services.
Receipt of Goods
Compare goods received with purchase orders and document variations
Supplier Management (23)
Evaluation
Allows users to evaluate supplier performance using standard and custom KPIs.
Selection
Provide features to compare suppliers and choose the best option for various activities.
Risk Management
Identify potential issues and how they may impact relationships with suppliers.
Inventory Management
Track and manage inventory levels to maintain proper supply
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Purchase Order Management
Create, send, and track purchase orders and their statuses
Requisition Management
Review, approve and cancel requests for goods/services to be purchased
Bid Management
Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
Auction Management
Allows businesses to create and manage auctions.
Sourcing Management
Negotiate best prices and choose the right vendor for various purchases
Returns Management
Track and facilitate returns of products sold
Fixed Asset Management
Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
Contract/License Management
Track, store, and access client contracts or licenses
Supplier Management
Manage all supplier data and operations
Spend Management
Track the amount of money spent on a certain product or with a certain supplier
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Shipping Management
Manage and track orders being shipped to customers
Warehouse Management
Manage and track operations and inventory within warehouses
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Receipt Management
Upload, track, and submit receipts in a central database
Supplier Information (3)
Profiles
Create and manage supplier profiles that include contact and pricing information.
Qualifications
Identify the services and products provided by suppliers, as well as certifications.
History
Track history of all interactions and business transactions with suppliers.
Intelligent Automation (3)
OCR
Provides OCR capabilities in order to recognize text in documents and applications.
Machine Learning
Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns.
NLP
Provides NLP capabilities in order to understand text in documents and applications.
Risk (3)
Analysis
Reduces future risks through root cause analysis and process improvement
Identification
Reduces frequency of errors, identifies risk and improves efficiency
Scoring
Scores suppliers and employees based on risk factors
Recovery (2)
Recoup
Identifies and recoups funds and prevents errors from happening again
Reporting
Offers reporting to aid in minimizing future lost profits and process breakdown
Audit (4)
Filters
Includes a library of audit-tested filters to identify AP outliers that are outside company policy
Post Audits
Conducts a post-audit analysis of large volumes of data to identify historical payment errors and automatically generate claims
Overpayments
Detects and prevents a wide range of overpayment errors
Duplicates
Detects and prevents a wide range of duplicate payments
Fraud (3)
Vendor Checks
Enables automatic checks of new vendors being set up in the system to combat potential billing schemes
Data Generation
Generates comprehensive data needed to conduct a thorough investigation
Monitoring
Provides continuous, proactive fraud monitoring across multiple systems and data formats
Agentic AI - Procure to Pay (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Autonomous Task Execution
Ability to autonomously complete end-to-end procurement tasks such as PO creation, invoice coding etc.
Proactive Assistance
Ability to proactively flag out-of-policy spend, duplicate invoices, and overdue approvals before issues escalate
Agentic AI - Robotic Process Automation (RPA) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - Payment Gateways (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Purchasing (3)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Budgeting/Forecasting
Create budgets based on historical data and future projections
Agentic AI - Invoice Management (3)
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - AP Automation (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (193)
Data Import/Export
Import and export data to and from software applications
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Online Banking
Ability to manage transactions online with a mobile device or computer.
1099 Preparation
Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Receipt Management
Upload, track, and submit receipts in a central database
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Fraud Detection
Identify and prevent suspicious activity
Duplicate Payment Alert
Receive an automatic notification when the exact same payment is about to be initiated for the second time
Document Management
Store, manage, and track all electronic documents in a centralized location
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Check Writing
Issue payments to third parties via checks
Mobile Access
Access software remotely via mobile devices
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Currency
Manage and handle various international currencies
Status Tracking
Track the status over time for a request, process, asset, or transaction
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Anomaly Detection
Automatically identify unusual behavior
API
Application programming interface that allows for integration with other systems/databases
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Aging Tracking
Categorizes outstanding invoices based on the amount of time they have remained unpaid
Supplier Management
Manage all supplier data and operations
General Ledger
Centralized accounting record which tracks all financial transactions
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
Workflow Management
Create, design and manage workflows for repetitive tasks
Customizable Reports
Alter the layout and content of reports
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Electronic Funds Transfer
Transfer money electronically between two bank accounts
Purchase Order Reconciliation
Aligns purchase orders with incoming invoices and receiving reports
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Integration Management
Identify which applications need to exchange data and enable these data connections
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Contract Lifecycle Management
Organize, track, and automate the entire contract process
Budgeting/Forecasting
Create budgets based on historical data and future projections
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Inventory Management
Track and manage inventory levels to maintain proper supply
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Order Tracking
Track orders throughout the fulfillment process
Inventory Control
Monitor product stock levels
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Analytics
Analyze and gain insights into data in real-time
Spend Analysis
Review and uncover trends in spending activity
Multi-Currency
Manage and handle various international currencies
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Real-Time Reporting
Active reporting of data and metrics
Activity Tracking
Track and document all activities across devices, networks, and other systems
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Spend Control
Set allowances and ensure employees don't spend more than the allotted amounts
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Receiving
Manage all receiving processes within a warehouse
Document Storage
Store and organize documents in a centralized system
Quotes/Estimates
Generate quotes or estimates for customers
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Purchasing Reports
Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Reports
Alter the layout and content of reports
Real-Time Data
Receive data and information in real time
Document Management
Store, manage, and track all electronic documents in a centralized location
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Updates
Receive system updates as soon as any changes are made
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Multiple Data Sources
Allows users to manage data from a number of sources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Email Address Extraction
Extract email addresses from multiple data sources
Forms Management
Store, manage and track all forms in a centralized location
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Workflow Management
Create, design and manage workflows for repetitive tasks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
API
Application programming interface that allows for integration with other systems/databases
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Data Import/Export
Import and export data to and from software applications
Process Builder
Outline and document business processes via step-by-step building blocks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Secure Data Storage
Securely stores data to prevent data loss or breaches
Process Control
Monitor and manage manufacturing and production processes.
Code-free Development
Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
Ad hoc Analysis
Image Recognition
Ability of software to identify an image among other data
Data Storage Management
Manage and store data in a database
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Task Management
Create, manage and track all task activities and progression
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Customizable Reports
Alter the layout and content of reports
Version Control
Track revisions and updates made to files and navigate between different versions
Integration into Third Party Applications
Embed/link applications into third party software so it can be accessed within a third party system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Document Lifecycle Management
Series of processes that a document goes through from creation to archiving
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
For Legal Professionals
Specifically designed to address the needs of law firms and legal departments
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Risk Assessment
Initiate collection and analysis of known risks
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Quality Control
Ensure that quality requirements and standards are met across production processes
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Secure Data Storage
Securely stores data to prevent data loss or breaches
Mobile Access
Access software remotely via mobile devices
Version Control
Track revisions and updates made to files and navigate between different versions
Task Management
Create, manage and track all task activities and progression
Indexing
Compile and organize data into specific metrics
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Activity Tracking
Track and document all activities across devices, networks, and other systems
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Multiple Format Support
Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
Change Management
Track and monitor efficient handling of all changes/transitions
File Management
Create, save, and store files
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Document Management
Store, manage, and track all electronic documents in a centralized location
Document Automation
Automated or logic-based workflows that assist in the creation of electronic documents
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Import/Export
Import and export data to and from software applications
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
API
Application programming interface that allows for integration with other systems/databases
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Electronic Signature
Digitally sign online documents
Document Review
Review and analyze existing information across documents
Full Text Search
Search for specific words or phrases within a document or database
Revision History
Track what was updated, who made the changes, compare two revisions, and revert or perform another revision
Real-Time Reporting
Active reporting of data and metrics
Forms Management
Store, manage and track all forms in a centralized location
Document Generation
Custom forms to streamline repetitious aspects of a document
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Access Expiration Management
Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Metadata Extraction
Retrieval of embedded metadata that is present within a file
Commenting/Notes
Leave comments and notes on documents for others to view
Document Editing
Makes changes to document features such as text, fonts, formatting, etc.
File Recovery
Recover lost, deleted, or damaged files
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Annotations
Highlight content and/or make notations about parts of content
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Email Management
Manage, store and organize emails within the system or via third-party apps
Customizable Branding
Add customized logos and colors to align with company branding
Document Capture
Scan, move or upload electronic files within the software's repository
File Conversion
Convert files to a different format
Document Storage
Store and organize documents in a centralized system
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Metadata Management
Collect and maintain structured information that describes data or content
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Autosave
The system automatically saves work on an interval without the user needing to manually save
For Engineering Documents
Training Management
Track employee/learner's progression through training programs
Version Rollback
The process of reverting to a previous version or state
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Status Tracking
Track the status over time for a request, process, asset, or transaction
Version Comparison
The process of cross-checking new versions with previous copies to identify changes
Document Check-in/Check-out
Document Check-in/Check-out
Top-Rated Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
PCI compliance is the set of PCI DSS standards businesses must follow to protect credit card data. Learn its levels, 12 requirements, and benefits.
Dispute resolution resolves conflicts using negotiation, mediation, arbitration, or litigation for faster, cost-effective, and flexible outcomes.
Online payments are the exchange of monetary funds between buyers and sellers via the internet. This software feature helps perform a majority of purchases and sales conducted on the internet.


