--- title: PairSoft Reviews meta_title: 'PairSoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how PairSoft works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 118 scale: '5' date_modified: '2026-11-11' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

PairSoft Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of PairSoft, seamlessly integrating tasks while enhancing efficiency and accessibility. (5 mentions)
Users value the efficiency of PairSoft in streamlining workflows and reducing time spent on manual processes. (5 mentions)
Users appreciate the seamless integrations of PairSoft, enhancing efficiency and connectivity with other major systems. (5 mentions)
Users value the seamless accounting integration of PairSoft, enhancing efficiency and unifying various business processes effortlessly. (4 mentions)
Users value the automation features of PairSoft, significantly reducing manual tasks and enhancing operational efficiency. (4 mentions)
Users face slow loading issues with PairSoft, affecting performance and causing inefficiencies during file access. (2 mentions)
Users report slow performance with PairSoft, especially under high loads, causing inefficiencies and delays in file access. (2 mentions)
Users report efficiency issues with PairSoft, noting slow performance and struggles during high load situations. (1 mentions)
Users report inefficiency in PairSoft, facing slow performance and difficulties during high load situations. (1 mentions)
Users face inefficient process management in PairSoft, leading to slow performance and difficulties under heavy usage. (1 mentions)

5 Pros or Advantages of PairSoft

5 Cons or Disadvantages of PairSoft

PairSoft Reviews (118)

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Reviews

PairSoft Reviews (118)

View 1 Video Reviews
4.4
118 reviews
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AN
Verified User in Philanthropy
Director, Database, Donor Services & Annual Giving
Small-Business (50 or fewer emp.)
"Paper-Free, User-Friendly DMS with Smooth Raiser's Edge & Financial Edge Integration"
4.5/5
What do you like best about PairSoft?

Pairsoft has worked well for us as an electronic document management system. It allows us to work paper-free remotely or in-office and has improved document sharing, storage and recall across the organization. It integrates well with the Raiser's Edge and Financial Edge. Our users report ease of use and responsive support. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

We are unable to create our own custom workflows, but we understand that the backend's complexity requires developers or engineers to make those changes. Review collected by and hosted on G2.com.

Response from Tanja Kannisto of PairSoft

Thank you for your thoughtful review and for being a PairSoft customer for so many years! We're thrilled to hear that PairSoft has helped your organization transition to a secure, paper-free document management process, making collaboration, audits, and document retrieval easier while integrating seamlessly with Raiser's Edge and Financial Edge. We also appreciate your feedback on workflow customization, as it helps guide our ongoing product improvements. Thank you again for your continued partnership and trust in PairSoft!

Melissa R.
MR
Melissa R.
Housing Certification Assistant
Mid-Market (51-1000 emp.)
"Fast, Responsive Support and Evolving AI Tools at a Great Value"
4.5/5
What do you like best about PairSoft?

PairSoft is continually trying to advance the AI tools that we need. They are low-cost and their support team is very fast and responsive. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

We've had some technical difficulties, but we are also a very complex client. Performance is good and it's a great system. Once the bugs are worked out, it's a wonderful system. Review collected by and hosted on G2.com.

Response from Tanja Kannisto of PairSoft

Thank you, Melissa, for your thoughtful review! We're delighted to hear that you're finding value in our AI capabilities, responsive support team, and seamless integration with Blackbaud to help save your AP team time. We also appreciate your patience and feedback as we've worked through the complexities of your environment—it's invaluable in helping us continue to improve. Thank you for being a valued PairSoft customer!

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"PairSoft Keeps Improving with New Features"
4.5/5
What do you like best about PairSoft?

PairSoft is a company that is always looking to improve their software and add new features. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Some of their products were acquired through acquisition which can make the path forward more challenging. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Great Functionality, Usability, and Support"
4.5/5
What do you like best about PairSoft?

The functionality, usability and support is great. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Problem solving is somewhat of an issue. It is a little complicated in finding and resolving system error. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless Gift Documentation Recording and Retrieval"
5/5
What do you like best about PairSoft?

Absolute ease of recording and retrieving gift documentation Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It would be nice if they offered more of a discount for nonprofit orgs Review collected by and hosted on G2.com.

AD
Amber D.
Supervisor of Foundation Systems
Small-Business (50 or fewer emp.)
"Documentation Right on the Gift—No More Digging"
4/5
What do you like best about PairSoft?

I love that documentation is right on the gift and you do not have to go digging for documents. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

I dislike the lag time (sometimes, not always) and my team has an issue with scanning gifts and then going back and they are not attached. Review collected by and hosted on G2.com.

Response from Tanja Kannisto of PairSoft

Thank you, Amber, for your thoughtful review! We're glad to hear that having documentation attached directly to each gift has made your team's work easier. We also appreciate your feedback about the occasional lag and attachment issues, and we're continually working to improve the experience. It's wonderful to hear that Terry has been so helpful—we'll be sure to share your kind words with him. Thank you for being a valued PairSoft customer!

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Cuts Staff Time Needed to Enter Gifts into Raisers Edge"
4/5
What do you like best about PairSoft?

This has helped us reduce the staff time needed to enter gifts into Raisers Edge Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

There are still some data syncing issues, this has caused a delay or had to be manually done a few times Review collected by and hosted on G2.com.

Response from Tanja Kannisto of PairSoft

Thank you for your review and for sharing your experience! We're so pleased to hear that PairSoft has helped your team save time and streamline gift entry and acknowledgements in Raiser's Edge, especially with limited staff resources. We also appreciate your feedback about the data syncing issues, and we're always working to improve reliability and performance. Thank you for being a valued PairSoft customer!

Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
Originally submitted 6/29/2026
"Smart OCR Machine Learning with Seamless Integration"
4.5/5
What do you like best about PairSoft?

Integration and the machine learning of the OCR Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

The price is very high and could be reduced. It also needs the feature of managing the ERP payments as well as invoices Review collected by and hosted on G2.com.

Response from Tanja Kannisto of PairSoft

Thank you for taking the time to share your feedback! We're delighted to hear that you're seeing value from our OCR machine learning capabilities and seamless ERP integration. We also appreciate your candid comments about pricing and expanding payment management capabilities—feedback like yours helps shape our product roadmap and future improvements. Thanks again for being a PairSoft customer!

ML
Mikes L.
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Value Support and Proposition from PairSoft; Insightful Review"
4/5
What do you like best about PairSoft?

PairSoft has demonstrated an AI supported accounting automation, document management and procurement processes

We precisely integrate PairSoft with ERP, and this maintains consistency in our financial operations

We get intelligent documentation and indexing, which brings improved compliance and accessibility

The approval of routing is fully customizable, escalating the efficiency of tracking transactions Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

Often, PairSoft has slow performance and it gets overwhelmed by high loads

When downloading files, we experience high inefficiencies from the app Review collected by and hosted on G2.com.

Response from Jemina Boyd of PairSoft

Thank you for your review - please let us know how we can continue to help your business optimize processes!

Verified User in Outsourcing/Offshoring
IO
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
Originally submitted 1/30/2025
"Neutral experience with the product"
2.5/5
What do you like best about PairSoft?

Integration with Microsoft Dynamics 366 and Sage Intacct. Review collected by and hosted on G2.com.

What do you dislike about PairSoft?

It is worth to have integration with Zapier and Google Workspace. Review collected by and hosted on G2.com.

Response from Jemina Boyd of PairSoft

Thank you for sharing your feedback. We’re sorry to hear that your experience with our service hasn’t fully met your expectations. We’re always looking for ways to improve, and your input is valuable.

If you haven’t already reached out, we’d love to understand more about what specifically isn't working for you, so we can work together to resolve any challenges. Please contact accountmanagement@pairsoft.com, and we'd be happy to assist you and explore ways to enhance your experience.

We look forward to hearing from you and hope to have the opportunity to improve your experience. Thanks again for your feedback!

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