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# DocuWare vs PairSoft Comparison - What are their main differences?

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DocuWarePairSoft[+ Add Product](#)

Pricing

**DocuWare**
Free Trial

**Contact Vendor for Pricing** · Contact Vendor

**PairSoft**
 **Starting at $10,000.00** 2250000 Documents Per Year · Essentials

**Pricing Insights**
from reviews

Time to Implement

**DocuWare**
3 monthsFaster

Based on 7 responses

**PairSoft**
4 months

Based on 10 responses

Return on Investment

**DocuWare**
23 months

Based on 7 responses

**PairSoft**
21 months2 months sooner

Based on 8 responses

Perceived Cost

**DocuWare**
$$$$$

**PairSoft**
$$$$$

Average Discount

**DocuWare**
9%3% more

**PairSoft**
6%

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

 ![PairSoft](https://images.g2crowd.com/uploads/product/hd_favicon/c9048b516137ac6f5b9e4a814a253b4f/pairsoft.svg "PairSoft")

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**Pros & Cons**
from reviews

**DocuWare**
[
Ease of Use (16)
](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1837854&qs=pros-and-cons#reviews)[
Integrations (13)
](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1839912&qs=pros-and-cons#reviews)[
Learning Curve (7)
](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1838620&qs=pros-and-cons#reviews)[
Complexity (5)
](https://www.g2.com/products/docuware/reviews?filters%5Bsentiment_snippet%5D=1839988&qs=pros-and-cons#reviews)

**PairSoft**
[
Ease of Use (5)
](https://www.g2.com/products/pairsoft/reviews?filters%5Bsentiment_snippet%5D=1843186&qs=pros-and-cons#reviews)[
Efficiency (5)
](https://www.g2.com/products/pairsoft/reviews?filters%5Bsentiment_snippet%5D=1843288&qs=pros-and-cons#reviews)[
Slow Loading (2)
](https://www.g2.com/products/pairsoft/reviews?filters%5Bsentiment_snippet%5D=1843856&qs=pros-and-cons#reviews)[
Slow Performance (2)
](https://www.g2.com/products/pairsoft/reviews?filters%5Bsentiment_snippet%5D=1844691&qs=pros-and-cons#reviews)

Integrations

**DocuWare**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image")

Microsoft OneDrive

](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d0d6ccf428616c2b6e15d4988148712b/sap-ariba.png "Product Avatar Image")

SAP Ariba

](https://www.g2.com/products/sap-ariba/reviews)[
View all
](https://www.g2.com/products/docuware/integrations)

**PairSoft**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f214f2bde246dec7d91eb75a7484a8f8/blackbaud-enterprise-fundraising-crm.png "Product Avatar Image")

Blackbaud Enterprise...

](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-financial-edge-nxt.png "Product Avatar Image")

Blackbaud

](https://www.g2.com/products/blackbaud-financial-edge-nxt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Product Avatar Image")

Raiser's Edge NXT

](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)[
View all
](https://www.g2.com/products/pairsoft/integrations)

Screenshots

**DocuWare**
 ![DocuWare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1960262/New_DocuWare_Mobile_Client.png)

**PairSoft**
 ![PairSoft screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1217119/KPIforAccountsPayable.png)

**Ratings**
from reviews

Meets Requirements

**DocuWare**

**9.0** /10

Based on 217 responses

**PairSoft**

**8.9** /10

Based on 100 responses

Ease of Use

**DocuWare**

**8.8** /10

Based on 219 responses

**PairSoft**

**8.8** /10

Based on 101 responses

Ease of Setup

**DocuWare**

**7.8** /10

Based on 83 responses

**PairSoft**

**7.5** /10

Based on 61 responses

Ease of Admin

**DocuWare**

**8.2** /10

Based on 64 responses

**PairSoft**

**8.0** /10

Based on 58 responses

Quality of Support

**DocuWare**

**8.9** /10

Based on 209 responses

**PairSoft**

**8.7** /10

Based on 100 responses

Has the product been a good partner in doing business?

**DocuWare**

**9.0** /10

Based on 64 responses

**PairSoft**

**8.7** /10

Based on 57 responses

Product Direction (% positive)

**DocuWare**

**9.5** /10

Based on 215 responses

**PairSoft**

**8.5** /10

Based on 94 responses

**Features**
ratings from reviews

Document Scanning

**8.8** /10

Based on 23 responses

**9.1** /10

Based on 25 responses

AP Automation

**8.9** /10

Based on 106 responses

**9.2** /10

Based on 25 responses

Cloud Content Collaboration

**8.9** /10

Based on 18 responses

Not enough data

Workflow Management

**8.1** /10

Based on 22 responses

Not enough data

Invoice Management

Not enough data

**9.0** /10

Based on 23 responses

OCR

**8.4** /10

Based on 15 responses

Not enough data

Online Form Builder

**8.5** /10

Based on 11 responses

Not enough data

Enterprise Content Management (ECM)

**8.8** /10

Based on 174 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
26.6%

Mid-Market(51-1000 emp.)
42.6%

Enterprise(\> 1000 emp.)
30.8%

Small-Business(50 or fewer emp.)
26.6%

Mid-Market(51-1000 emp.)
42.6%

Enterprise(\> 1000 emp.)
30.8%

Small-Business(50 or fewer emp.)
33.9%

Mid-Market(51-1000 emp.)
53.9%

Enterprise(\> 1000 emp.)
12.2%

Small-Business(50 or fewer emp.)
33.9%

Mid-Market(51-1000 emp.)
53.9%

Enterprise(\> 1000 emp.)
12.2%

**Reviewers' Industry**

[![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")](https://www.g2.com/products/docuware/reviews)
DocuWare

Information Technology and Services
8.9%

Pharmaceuticals
8.5%

Construction
3.8%

Accounting
3.4%

Insurance
3.4%

Other
72.0%

[![PairSoft](https://images.g2crowd.com/uploads/product/hd_favicon/c9048b516137ac6f5b9e4a814a253b4f/pairsoft.svg "PairSoft")](https://www.g2.com/products/pairsoft/reviews)
PairSoft

Non-Profit Organization Management
23.5%

Accounting
7.0%

Hospital & Health Care
6.1%

Information Technology and Services
6.1%

Higher Education
5.2%

Other
52.2%

Alternatives

**DocuWare Alternatives**

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

[
Laserfiche
](/products/laserfiche/reviews)

 ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks")

[
Square 9 Softworks
](/products/square-9-softworks/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

 ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")

[
Hyland OnBase
](/products/hyland-onbase/reviews)

**PairSoft Alternatives**

 ![Stampli](https://images.g2crowd.com/uploads/product/hd_favicon/db5b196831e229857ef330aa175cc061/stampli%282%29.svg "Stampli")

[
Stampli
](/products/stampli/reviews)

 ![BILL AP/AR](https://images.g2crowd.com/uploads/product/hd_favicon/5732d9e5c8486308f5159e2ec584bcfb/bill-ap-ar.svg "BILL AP/AR")

[
BILL AP/AR
](/products/bill-ap-ar/reviews)

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

[
Laserfiche
](/products/laserfiche/reviews)

 ![AvidXchange](https://images.g2crowd.com/uploads/product/hd_favicon/fd3b70a6a5b3207d12360207c4d621b4/avidxchange.svg "AvidXchange")

[
AvidXchange
](/products/avidxchange/reviews)

## DocuWare vs PairSoft FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between PairSoft vs DocuWare?

PairSoft and DocuWare are both highly rated AP Automation solutions, but DocuWare stands out for its broader reviewer-cited strengths and higher support satisfaction.

| | [PairSoft](https://www.g2.com/products/pairsoft/reviews) | [DocuWare](https://www.g2.com/products/docuware/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (115 reviews) | 4.4/5 (251 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 7.4 | 7.8 |
| Quality of Support score | 8.6 | 8.9 |
| Top Reviewer-Cited Strength | Integrations (5 all-time mentions) | Ease of Use (23 all-time mentions) |

### How do the pricing models of PairSoft and DocuWare compare?

DocuWare is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to PairSoft.

- **PairSoft:** In recent reviews, several reviewers mention that the price is very high and could be reduced, with some expressing concerns about value for cost.
- **DocuWare:** Reviewers note that while the cost can be significant, especially for expanding storage, they generally find it fair and justified by the platform's capabilities.

### What are the best alternatives to PairSoft and DocuWare?

The top three alternatives to PairSoft and DocuWare are Laserfiche, Stampli, and BILL AP/AR.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [PairSoft](https://www.g2.com/products/pairsoft/reviews) | 4.4/5 (115 reviews) | Mid-Market | Price is very high and could be reduced | Integrations (5 all-time mentions) |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | Cost can rise with need of integration; generally found fair | Ease of Use (23 all-time mentions) |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | — |
| [Stampli](https://www.g2.com/products/stampli/reviews) | 4.6/5 (1978 reviews) | Mid-Market | — | — |
| [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) | 4.4/5 (1810 reviews) | Small-Business | — | — |

### Which AP Automation features should I prioritize when comparing PairSoft and DocuWare?

Buyers comparing PairSoft and DocuWare should prioritize Workflow Automation, Integrations, Ease of Use, Document Management, and Customization.

- **Workflow Automation:** DocuWare has 12 all-time mentions for Workflow Management and 11 for Workflow Efficiency; PairSoft has 2 for Approval Process and 3 for Process Automation.
- **Integrations:** DocuWare has 16 all-time mentions for Integrations and 14 for Easy Integrations; PairSoft has 5 for Integrations and 4 for Easy Integrations.
- **Ease of Use:** DocuWare leads with 23 all-time mentions; PairSoft has 5.
- **Document Management:** DocuWare has 15 all-time mentions; PairSoft has 4.
- **Customization:** DocuWare has 8 all-time mentions for Customization and 7 for Customizability; PairSoft reviewers mention custom workflows but note limitations in self-service customization.

### What are the pros and cons of PairSoft vs DocuWare?

DocuWare's headline strength is its ease of use and workflow automation, while PairSoft is most praised for its integrations.

- **PairSoft strengths:** Integrations (5 all-time mentions), efficiency (5), accounting integration (4), automation (4), document management (4), easy integrations (4), organization (4).
- **PairSoft trade-offs:** Reviewers note high pricing, occasional slow performance, and limited ability for users to create custom workflows without developer assistance.
- **DocuWare strengths:** Ease of use (23 all-time mentions), integrations (16), document management (15), automation (14), workflow management (12), workflow efficiency (11), customization (8), user interface (8).
- **DocuWare trade-offs:** Reviewers mention missing features (9 all-time mentions), high cost for storage expansion, and a learning curve for advanced customization.

### Is PairSoft or DocuWare better for small businesses?

BILL AP/AR is the top alternative for small businesses, but between PairSoft and DocuWare, both primarily serve the Mid-Market segment with no clear small-business leader.

- **PairSoft:** Largest reviewer segment is Mid-Market; reviewers highlight integrations and efficiency but do not emphasize small-business fit.
- **DocuWare:** Largest reviewer segment is Mid-Market; reviewers praise ease of use and workflow automation, with some noting the platform's scalability but not specifically small-business orientation.

### Which AP Automation platform has better integrations?

DocuWare is favored for integrations, with more reviewer-cited integration strengths and higher all-time mention counts.

- **PairSoft:** NetSuite and Sage Intacct integrations are mentioned in recent reviews, each with 2 all-time mentions.
- **DocuWare:** Integrations are cited in 16 reviews all-time, with 14 mentions for easy integrations and 14 for seamless integration with business applications, including ERP and CRM systems.

### How do PairSoft and DocuWare compare on customer support?

DocuWare has a higher Quality of Support score (8.9 vs 8.6), but the difference is below the materiality threshold, indicating near-parity in support satisfaction.

- **PairSoft:** Reviewers describe support as responsive and helpful, though some mention delays and unresponsiveness in technical support and account management.
- **DocuWare:** Reviewers consistently praise support for being helpful and accessible, with multiple mentions of direct lines to support and positive experiences resolving issues.

### Which is easier to implement, PairSoft or DocuWare?

DocuWare scores higher on Ease of Setup (7.8 vs 7.4), but the difference is not material, indicating similar implementation experiences.

- **PairSoft:** Reviewers report that setup is generally straightforward but can be challenging for complex routing rules and permissions; some note the need for careful configuration to match business processes.
- **DocuWare:** Reviewers highlight that initial setup requires upfront planning, especially for workflow design and permissions, but once configured, the platform is easy to use and quick to implement.

### Which product has better Workflows?

DocuWare is the stronger performer for Workflows, with more reviewer-cited strengths and higher all-time mention counts.

- **PairSoft:** Approval Process (2 all-time mentions), Process Automation (3), and customizable workflows are noted, but reviewers mention limitations in self-service workflow customization.
- **DocuWare:** Workflow Management (12 all-time mentions), Workflow Efficiency (11), and robust workflow automation features are frequently cited, with reviewers praising the ability to create custom workflows and automate complex business processes.

## DocuWare vs PairSoft

When assessing the two solutions, reviewers found them equally easy to use. However, DocuWare is easier to set up and administer.reviewers also preferred doing business with DocuWare overall.

- Reviewers felt that DocuWare meets the needs of their business better than PairSoft.
- When comparing quality of ongoing product support, reviewers felt that DocuWare is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of DocuWare over PairSoft.