# Bonterra OneCause Reviews **Vendor:** Bonterra **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 502 ## About Bonterra OneCause Raise more and reach more donors with OneCause fundraising software. Day in and day out, we put your cause at the center of everything we do. Our easy-to-use fundraising platform is designed to meet your donors where they are and maximize your impact. From auctions and peer-to-peer fundraising to online fundraising and Text2Give®, we’ve helped support 90,000+ campaigns so nonprofits can focus on what truly matters: advancing their mission. As a trusted provider of nonprofit auction software, we serve organizations across the United States and Canada and have been recognized with a BIG Innovation award and multiple customer service accolades from the Stevies, ICMI & CCW. OneCause offers powerful, easy-to-use fundraising software built to help nonprofits reach more and raise more. From online giving and auctions to peer-to-peer fundraising, events, appeals, and beyond—our all-in-one fundraising platform makes it simple to drive donor engagement and power year-round fundraising success. Since 2008, we’ve proudly partnered with more than 14,000 nonprofits, helping them collectively raise over $8 billion to fuel their missions. Whether you’re planning a gala, launching a giving day, or looking to grow donor engagement, OneCause is here to empower your mission. Our platform is built for flexibility, so nonprofits of all sizes can create giving experiences that inspire action. From ticketing and sponsorships to industry-leading silent & live auction software, custom branding, and donation processing, it’s your one-stop shop to raise more. ## Bonterra OneCause Pros & Cons **What users like:** - Users find the **ease of use** of OneCause exceptional, facilitating fundraising and training volunteers effortlessly. (56 reviews) - Users highlight the **exceptional customer support** of Bonterra OneCause, ensuring seamless experiences for their events. (43 reviews) - Users appreciate the **user-friendly features** of OneCause, enhancing efficiency and streamlining fundraising event management. (34 reviews) - Users value the **streamlined fundraising process** of OneCause, enhancing efficiency and convenience in managing donations and events. (31 reviews) - Users find the **easy setup** of Bonterra OneCause allows them to focus on enjoying their events seamlessly. (24 reviews) - Users value the **helpfulness of staff** at OneCause, noting excellent support and user-friendly training experiences. (22 reviews) - Users commend the **simple and easy-to-use interface** of OneCause, enhancing management and integrating seamlessly with other systems. (21 reviews) - Intuitive (20 reviews) - Users praise the **user-friendly interface** of OneCause, making auction management simple and efficient for all involved. (18 reviews) - Reporting (17 reviews) **What users dislike:** - Users find the **learning difficulty** of Bonterra OneCause challenging, especially for those less comfortable with technology. (10 reviews) - Users express **confusion with system integration** and functionality, highlighting challenges in managing event details effectively. (9 reviews) - Users find the **difficult learning curve** of Bonterra OneCause challenging, especially for those less comfortable with technology. (9 reviews) - Users find **limited customization options** in Bonterra OneCause, restricting branding enhancements and reporting flexibility. (9 reviews) - Users find the **time-consuming learning process** of OneCause daunting, requiring extensive tutorials and practice to navigate effectively. (8 reviews) - Users find the lack of **CRM integration** with essential platforms a significant challenge for their operations. (7 reviews) - Difficult Setup (7 reviews) - Event Management (7 reviews) - Users note a **slight learning curve** for tech-challenged employees, but appreciate the potential of the new OneCause platform. (7 reviews) - Payment Issues (7 reviews) ## Bonterra OneCause Reviews ### 1. Great software, always improving! **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy D. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Bonterra OneCause?** The Fundraising Platform is pretty easy to use once you learn it. Updates are always being made and you guys seem to listen to customer feedback. **What do you dislike about Bonterra OneCause?** Go back to dedicated sales reps for customers. It was easier, better service, more personable. Didn't always have to explain everything to each person you speak to. Also, offer the ability to always be able to sort supporters by last name. When trying to pair people up for bidder number sharing in Event Supporters, you should be able to sort by last name. This would make it so much easier. Also would love the ability to be able to reclass donations - if a donor made a purchase, but later decided they wanted it to be a donation instead of a purchase, the ability to reallocate it would be helpful. Often, sponsors accidentally pay as a donation, but then I cannot move it. It skews my analytics. Also in the P2P platform, it would be so helpful if it were more like the fundraising platform for reporting and data analysis. **What problems is Bonterra OneCause solving and how is that benefiting you?** Peer to Peer fundraising and non-profit auction. Also, pop up fundraisers and a new donate to vote event. Very intuitive for users ### 2. Happy customer! **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah H. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Bonterra OneCause?** I have used One Cause for more than 20 years at two different non-profits and it is the most user-friendly and intuitive software product I have used. The ability to import the prior year's event is valuable and saves so much time. The system is fairly intuitive, so it's easy to train volunteers to assist with data entry. The software has been an incredible tool to raise funds for our school! **What do you dislike about Bonterra OneCause?** The ability to add multiple pictures more easily than the current method would be highly preferred, as well as, being able to see the pictures larger. **What problems is Bonterra OneCause solving and how is that benefiting you?** We have seen our auction grow more successful each year, increasing the number of bids and ways for people to bid even if they don't attend the event. **Official Response from Kellen Niespodziany:** > We love hearing of your virtual fundraising success with us, Sarah! Thanks for the feedback on the report - glad we could get you what you needed. Fundraise on! ### 3. Accessible AI Help and Tutorials Make OneCause Easy to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Lindy S. | engagement assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Bonterra OneCause?** I love how accessible help is on OneCause through their ai features and their tutorials, I have used both whenever I have questions. Especially since my first time using a platform like OneCause was only two months ago, I have had to get a lot of help to understand it and that help always has come directly from OneCauses help features. **What do you dislike about Bonterra OneCause?** Sometimes it takes me a moment to realize what I need to ask ai or even to search within tutorials because I won't know what the right words are to use. **What problems is Bonterra OneCause solving and how is that benefiting you?** I realize that their AI features make it easier to explain what is happening that I need help with, as their tutorials don't always directly answer my question as AI does. **Official Response from Jennifer Haffey:** > We're glad to hear that you find our AI help and tutorials accessible and helpful! We understand that sometimes it can be challenging to know the right words to use when seeking assistance, and we appreciate your feedback. We will continue to work on improving our AI features to make it even easier for users to get the help they need. ### 4. Seamless Event Planning with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Anne D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Bonterra OneCause?** I love how Bonterra OneCause made our event planning seamless. It was a great experience for the attendees and super easy to navigate. The integration between the silent auction tickets and sponsorships was really phenomenal. It was great to be able to look up different users and see their interaction and engagement with the event site. OneCause offered excellent consulting that helped us be ready for the event and be set up for success. It was very easy to set up, and I love that OneCause offered weekly webinars that helped us really understand what we needed to do in order for it to look and perform the best. **What do you dislike about Bonterra OneCause?** The only thing I can think of is I would love for the donors to scroll on top of the event page when people log in and see the event. **What problems is Bonterra OneCause solving and how is that benefiting you?** Bonterra OneCause made our event planning seamless, providing a great experience for attendees. It was easy to navigate and offered excellent consulting, helping us be ready and successful. The integration of silent auction tickets and sponsorships increased fundraising, making it easy for users to engage. **Official Response from Jennifer Haffey:** > Thank you for sharing your positive experience with Bonterra OneCause! We're delighted that our platform offered easy navigation, excellent consulting, and valuable webinars to support your event planning. We understand your suggestion about donors scrolling on the event page and are always exploring ways to enhance user interaction in future updates. ### 5. Effortless Event Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Bonterra OneCause?** I love how Bonterra OneCause keeps my events organized and on schedule with helpful checklists. The automated calculations save me from doing the sums myself, and I appreciate how it fixes auction descriptions. I find the event health check feature crucial to ensure nothing essential is missed for my events. It's really easy to use, and I especially love calling the helpline and getting a real person to walk me through any problems. They are very knowledgeable. The silent auction feature is clear and precise, and the layout works well. My bidders have been happy with the display photos. I also value the suggested bid amounts, which take the guesswork out of monitoring auctions. The initial setup was explained perfectly through email and setup instructions, and any problems were easily resolved through the event helpline. I never feel alone as I always have someone to turn to in moments of need! **What do you dislike about Bonterra OneCause?** It would be awesome if we could have a QR code for scanning guests in at registration. We always seem to get long lines at check-in. I had a situation where I hadn't logged out of my account and shared the link with some friends. I thought it was the general link for our event (my fault), but it was my own personal account! I think if you don't log out after about an hour, the software should have an automatic logout system. **What problems is Bonterra OneCause solving and how is that benefiting you?** I use Bonterra OneCause to keep my events organized and on schedule with helpful checklists and numerical calculations. Its auction descriptions and health checks ensure I don't miss crucial details. **Official Response from Sarah Sebastian:** > Thank you for taking the time to write a review! We're so glad to hear you find OneCause easy to use and efficient for your gala and silent auction, and that integrated ticketing helps you keep things organized. Good news - we do have QR code check-in capabilities on the Fundraising Platform! Check out the attached Test Drive URL; you can see more about QR codes in the Ticketing & Check-In chapter. If you have any questions or want to learn more, please reach out. We'd be happy to help! ### 6. Efficient Fundraiser Management, Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Gracie N. | Triad Development & Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Bonterra OneCause?** I like that Bonterra OneCause is very organized; everything has its own place. I appreciate that it divides supporters and auction items and that the ticketing setup is really easy to understand and maintain. I also like the package options that allow for either a fixed price, silent, or live items, which helps a lot with our events. **What do you dislike about Bonterra OneCause?** I don't really like the supporter section when, like, for a golf tournament when we have a foursome and we can put one name in, and then everything else is 'guest of.' It would be nice to have an option specifically for golf tournaments to divide them up by the players. One thing that isn't helpful is when you're setting up the website, and you try to put pictures in to display, you have to use the Dropbox option. That can be really confusing for somebody who hasn't done it before. **What problems is Bonterra OneCause solving and how is that benefiting you?** I use Bonterra OneCause for managing auction items, organizing table assignments, supporters, and donors, and collecting donor data. **Official Response from Jennifer Haffey:** > It's great to hear that Bonterra OneCause has been helpful in managing your auction items, table assignments, and donor data! We value your feedback about the supporter section and website setup, and we are always striving to make improvements for a more seamless experience. ### 7. Streamlined Event Management with Superb Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cheryl M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Bonterra OneCause?** Bonterra OneCause has made organizing our events much more efficient, bringing everything into one place. The software links everything together, making it easy to track ticket sales, guest preferences, and run reports for our catering service, which is wonderful. I love how quickly we can upload table assignments and send event details to attendees with a simple text during check-in, simplifying everything. The onsite support is invaluable—having an event manager present made our gala run smoothly, alleviating stress. The training courses are incredibly helpful, offering bite-sized, specific content. Also, the fact that Bonterra OneCause is amazingly intuitive really stands out to me. **What do you dislike about Bonterra OneCause?** I would love to be able to have more robust display sheets for the Live Auction and/or Silent Auction items. Or be able to modify them before printing them. The Show Manager slides we don't use, mostly because we would like to be able to modify those as well. The display sheets and slides are very generic. I realize you need to cater to all organizations but having the ability to move components around or upload a better image or accommodate all of the sponsors in a more appealing fashion are all things we were wanting to do with the display sheets and slides. **What problems is Bonterra OneCause solving and how is that benefiting you?** Bonterra OneCause consolidates our event planning, letting us track ticket sales, sponsorships, and meal preferences effortlessly. It streamlines communication with sponsors and simplifies table assignments. Onsite support ensures smooth operations, and the ability to share event details via text enhances our participant's experience. **Official Response from Jennifer Haffey:** > Thank you for sharing your positive experience with Bonterra OneCause! We're glad to hear that the software has made event organization more efficient for you. We understand your feedback about the display sheets and slides, and are always striving to make future improvements that our customers need. ### 8. Robust Fundraising with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Christine W. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Bonterra OneCause?** I like the ease of use Bonterra OneCause offers, making it simple to organize and track items for our silent and live auctions. The support system is impressive, with options like AI help that quickly answers questions and call support that is just a phone call away. Their great customer service and event support have been a huge asset, providing confidence during significant events like our largest fundraiser. I also appreciate the super easy check-in process for our guests, which made them feel prepared and reduced frustration at our events. **What do you dislike about Bonterra OneCause?** I would have liked more help in the beginning to learn the system. There are many training videos but a weekly virtual training would have helped me more. **What problems is Bonterra OneCause solving and how is that benefiting you?** Bonterra OneCause organizes and tracks items for our auctions, offers excellent customer and event support, and simplifies guest check-in with express options, reducing stress and enhancing confidence at events. **Official Response from Jennifer Haffey:** > We're thrilled to hear that you find Bonterra OneCause easy to use and that our support system has been impressive for your fundraising events! We appreciate your feedback about the need for more help in the beginning - we actually offer daily training sessions M-Th, and consulting services if you still need more help after that. Feel free to reach out to us at support@onecause.com if you need assistance still. Thank you for sharing your experience with us! ### 9. Needs Better Integrations, Tough Setup Process **Rating:** 3.0/5.0 stars **Reviewed by:** Jessica M. | Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Bonterra OneCause?** I like that Bonterra OneCause offers lots of options for ticket types, and they helped create the pages in the beginning. **What do you dislike about Bonterra OneCause?** I'm finding the integration with Bonterra OneCause a bit problematic as it doesn't provide the proper tools to collect information effectively. There are issues with custom questions or forms that could be improved. Currently, you need to upload a link to an external form to gather specific information, which isn't very convenient. For example, gathering details like department or total headcount for events can be cumbersome. Managing ticket sales with Bonterra OneCause can also be tricky; you have to manually remove tickets from one category and add to another to avoid overselling, which makes it difficult to track total seat availability accurately. The initial setup and training are tough because the system isn't very user-friendly, and there are too many places to find things, making navigation quite challenging. **What problems is Bonterra OneCause solving and how is that benefiting you?** Bonterra OneCause offers many ticket options and helped create registration pages initially, but had integration issues, lacked tools for data collection, and needed better custom forms and handling of ticket sales to avoid overselling. **Official Response from Jennifer Haffey:** > We appreciate your feedback and apologize for the challenges you've experienced with our integration and setup process. We are constantly working to improve our system and will take your suggestions into consideration for future updates! ### 10. Seamless Fundraising with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa T. | Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** I like that OneCause centralizes all revenue enhancers, including live and silent auctions and paddle raises. I love that our representative is personable and enjoy meeting with her to hear ideas on how to smoothly manage our website and optimize performance. She can answer any questions we have and is proactive in following up on any she might not have the answer to right away. I also appreciate the easy initial setup. **What do you dislike about Bonterra OneCause?** I'd like for there to be more customization with our fundraising page. It's not very clear if that's an option. I'd like to make our page more themed with our gala, including changing the background color and adding fun elements. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause centralizes all revenue enhancers like live and silent auctions and paddle raises, making fundraising for our annual gala smooth and efficient. **Official Response from Jennifer Haffey:** > Hi, Lisa. Thank you so much for leaving a review! We're glad to hear that our team was able to assist you with ease in conducting your event. We value feedback, and will share your comments about the in-person meeting with our team. ### 11. Still the best for in-person fundraising events **Rating:** 5.0/5.0 stars **Reviewed by:** Amy W. | Applications Support & Project Analysis, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Bonterra OneCause?** OneCause has partnered with Bonterra, which I believe will improve their integration with other engagement tools. They've also upgraded their fundraising platform, greatly improving the UI/UX of the backend tool, and enhancing the mobile check-in features. **What do you dislike about Bonterra OneCause?** They have yet to develop support for Apple devices in their new fundraising platform. It is Android-dependent, so you'll need to have your own devices or rent them from OneCause to facilitate event check-in. **What problems is Bonterra OneCause solving and how is that benefiting you?** We like to check in donors and ask for a credit card swipe at the beginning of the event to facilitate paddle raising and pledge processing. OneCause does this all for us, as well as matching up paddle numbers, table assignments, and more. **Official Response from Sarah Sebastian:** > Thank you so much for your thoughtful review and for choosing OneCause year after year for your in-person fundraising events. We're glad to hear OneCause helps streamline your donor experience and supports your event goals. It looks like you haven't made the move to the new Platform, which has a more modern UI for your events. You can also take advantage of OneCause Tap to quickly save donor payment info at event check-in without the need for card swipers. We'd love to share more if you're open to it! Thanks again for your trust and partnership - looking forward to supporting many more of your events. ### 12. Seamless Fundraising with User-Friendly Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda C. | Special Events Manager but I was the Executive Administrator when we made the change to One Cause., Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Bonterra OneCause?** I truly appreciate how user-friendly OneCause is, as it makes setting up and managing our fundraising events remarkably straightforward and hassle-free. Its features, such as the ability to assign tables for large gatherings and efficiently handle nearly 350 guests, stand out as particularly impressive. The instant prizes and instant buy options have greatly improved our event experience, lending an added sense of professionalism and convenience. I also value the platform’s seamless sponsor payment integration, which saves us a significant amount of time, and the flexibility to run silent auctions online well in advance, which has proven to be extremely helpful. I am impressed by how well OneCause fits our organizational needs without requiring complicated integrations or adjustments, allowing us to operate in our preferred way and boosting our overall efficiency. The platform offers even more potential beyond our current use, and I look forward to exploring these possibilities. Features like the upcoming use of paddle numbers for live auction bids show that OneCause continues to evolve to meet our growing requirements. My satisfaction with these capabilities makes me eager to keep using OneCause and to recommend it to others, as I would rate it a perfect ten out of ten. **What do you dislike about Bonterra OneCause?** When I first started using OneCause, I encountered a learning curve, particularly because I was switching from a different fundraising software. While I ultimately found the platform to be user-friendly, adapting to its features was initially a challenge, much like with any new system. However, with each event, the process becomes smoother and I continue to discover more of what the software can do. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause simplifies our event management by streamlining guest seating, enabling instant prizes, and facilitating sponsor payments. Its user-friendly platform improves our fundraising efficiency and effortlessly supports our silent and live auctions. **Official Response from Sarah Sebastian:** > Thank you for such a thoughtful review! We’re thrilled to hear how OneCause has helped you simplify event planning, streamline guest seating, and manage sponsor payments—all while enhancing the overall donor experience. It’s wonderful to know features like instant prizes, instant buys, and online silent auctions have made your events more efficient and professional. We’re honored to be part of your fundraising success! ### 13. One Cause University Makes Live and Silent Auction Planning Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Marketing and Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Bonterra OneCause?** The most helpful is the use of One Cause University that covers every little thing that comes up as you are putting your event together in a quick video tutorial that is under a few minutes. **What do you dislike about Bonterra OneCause?** I didn't have any problems that I experienced while using One Cause to set up our Live and Silent Auction for our Nov 2025 event. **What problems is Bonterra OneCause solving and how is that benefiting you?** We used OneCause for our Home for the Holidays Gala on November 15, 2025, and it was a fantastic experience from start to finish. The platform made our event run smoothly and significantly enhanced both the guest and staff experience. The volunteers who had to use the back end of the software had no problems and One Cause University made it easy to train volunteers. **Official Response from Jennifer Haffey:** > Thank you for sharing your positive experience with using OneCause for your event! We're delighted to hear that everything ran smoothly and that both your guests and staff had a fantastic experience. ### 14. A Lifesaver for Small Teams with Big Missions **Rating:** 5.0/5.0 stars **Reviewed by:** Sarena C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** What I love most about OneCause is how genuinely easy it makes things for both our team and our supporters. We run a lot of events, and having a platform that feels simple, intuitive, and not intimidating for donors is such a gift. It takes a lot of stress off of us, especially on event days, and lets us focus on the actual people we’re serving rather than chasing down logistics. **What do you dislike about Bonterra OneCause?** My only dislike is that certain settings aren’t always easy to find. As someone who wears a lot of hats and juggles multiple projects, I really appreciate when everything is straightforward and visible. A bit more clarity in some menus would make the experience even better. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause solves the problem every small nonprofit knows too well, trying to do the work of five people with a team of two and a heart for a hundred. Before OneCause, event days felt chaotic: juggling paper lists, tracking who paid by check, chasing down missing info, and praying everything matched in the end. Now, everything lives in one place. It’s organized, clean, and helps us breathe a little easier. The biggest benefit is that it frees up our time and mental space to focus on what actually matters, our families, our donors, and the mission in front of us. Instead of getting stuck in the weeds, we get to show up fully for the people we serve. And honestly, that’s the biggest gift a platform can give a nonprofit like ours **Official Response from Jennifer Haffey:** > Hi, Sarena! Thank you so much for your review. We are so glad the platform takes the stress off and let's you focus on people. That's what we're all about! Thank you for your candid feedback about the visibility of certain settings. We're always looking to improve and your perspective is valuable to us. Your comments have been shared with our product team, and we look forward to continuing to serve you and make life easier. ### 15. Exceptional Event Management with Proactive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Linae S. | Manager, Fundraising Campaigns & Volunteer Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Bonterra OneCause?** OneCause offers a comprehensive selection of tools for managing fundraising events. Whether you're planning a gala or a golf tournament, the platform includes specialized features designed to enhance your success. The design team is proactive in gathering user feedback and frequently rolls out updates to better customize and refine the experience. In addition, the online and personal event consultants provide helpful advice, making it easier to run events smoothly and with less stress. **What do you dislike about Bonterra OneCause?** I think it's inconvenient that events can't be copied from one year to the next, as this creates extra work whenever I need to add a new event. **What problems is Bonterra OneCause solving and how is that benefiting you?** This software enables us to handle all facets of our fundraising activities within a single platform, including registration, auctions, raffles, and communication with registrants. **Official Response from Jennifer Haffey:** > We're thrilled to hear that you appreciate our comprehensive selection of tools and proactive support. Thank you for sharing your feedback on cloning events from year to year. I will share with our product team as we are dedicated to gathering user feedback and using that as our guide for improving our product! ### 16. A Game-Changer for Nonprofit Event Fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Sarena C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Bonterra OneCause?** I love how much time OneCause saves our nonprofit. It keeps everything in one place, tickets, add-ons, donations, and reporting—so our events feel organized and professional, and it’s easy for supporters to give. **What do you dislike about Bonterra OneCause?** The only downside is that some parts of the platform aren’t quite as intuitive as they could be, so it takes a little time (and sometimes support) to feel confident using all the features, especially reporting and setup. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is solving the challenge of event fundraising organization. Instead of tracking ticket sales, donations, add-ons, and attendee details across spreadsheets and separate platforms, everything is housed in one place. That benefits us by saving staff time, improving donor experience, and making reconciliation/reporting much easier after the event. **Official Response from Jennifer Haffey:** > We're thrilled to hear that OneCause is saving your nonprofit time and helping to keep your events organized and professional! We appreciate your feedback about the platform's intuitiveness and we are always working to continue improving the user experience. ### 17. Makes Our Annual Fundraiser Easy to Manage, From Packages to Check-In/Out **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia M. | Communication Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Bonterra OneCause?** It makes our annual fundraiser easy to manage with using the items and packages as well as during the event with check in and check out. **What do you dislike about Bonterra OneCause?** At this time the only dislike I have with the system is that custimizing the giving center keeps changing. **What problems is Bonterra OneCause solving and how is that benefiting you?** We don't currently use a paper system on silent auctions which does take some time to input but it has made our check out procedure quite nice and ensures that we have our process streamlined with the pre registration and card information already there. **Official Response from Jennifer Haffey:** > It's great to hear that OneCause has helped streamline your check-in and check-out procedures and saved time on inputting silent auction items! We're committed to continuously improving our system to better serve your needs. ### 18. Effective Fundraising with Customizable Scoreboards **Rating:** 3.5/5.0 stars **Reviewed by:** Ruth C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Bonterra OneCause?** I think Bonterra OneCause has a fairly easy platform to use with not a huge learning curve, which really helps. Plus, it has really good support. **What do you dislike about Bonterra OneCause?** I wish there was an easier way to email and text people who are coming to the gala. You have to download a report and highlight all the email addresses, which makes it a bit more challenging. There's also a thank you letter feature you can send out to supporters after the gala, but you can't personalize it and it's not as pretty or as professional-looking as it could be. **What problems is Bonterra OneCause solving and how is that benefiting you?** The personalized scoreboard on Bonterra OneCause has helped us raise more money for our scholarship program. **Official Response from Jennifer Haffey:** > We're glad to hear that you find our platform easy to use and appreciate our support! We're always looking for ways to improve, so we'll take your feedback about emailing into consideration for future updates. You are able to easily text all supporters before, during and after the event! If you have any questions, please feel free to reach out to support@onecause.com and we will help you right away. ### 19. User-Friendly Interface and Great Support, But Reporting and Integration Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Analisa S. | Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Bonterra OneCause?** The back-end user interface was exceptionally clean and user-friendly. It performed flawlessly on the day of our event, and the staff were a pleasure to work with throughout both the preparation and production stages. We relied on it often to monitor updates across every aspect of our gala planning. **What do you dislike about Bonterra OneCause?** We experienced several problems with refunds not processing correctly, and we also struggled to locate the specific types of reports we needed. It would be helpful if all reporting features, including reconciliation reports, were accessible from any location. Handling offline donations proved challenging and sometimes resulted in duplicate entries. We would appreciate the ability to integrate with DonorPerfect and DAFs. Additionally, we are looking for more options and customization in communications, as some templates were only available for text when we wanted to send them as emails. **What problems is Bonterra OneCause solving and how is that benefiting you?** This platform serves as a central hub for managing events, covering everything from sponsorships and auctions to paddle raises, payments, reporting, and communications. It brings all these essential functions together in one place, making event organization more streamlined and efficient. **Official Response from Sarah Sebastian:** > Thank you for sharing your detailed feedback! We’re thrilled to hear OneCause helped streamline your gala and that our team provided such a positive experience throughout planning and event day. It’s great to know the interface and functionality supported your event from start to finish. We appreciate your notes on reporting and integrations. Moving to the upgraded OneCause Fundraising Platform could be especially advantageous, as it offers expanded reporting tools and more flexibility. Thanks again for trusting OneCause to power your fundraising events! ### 20. Overall a MASSIVE upgrade with just a few features keeping it from being a 100% - Solid A though! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Development Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Bonterra OneCause?** The end product (event website) is leaps and bounds better than the old platform. The OneCause Fundraising Platform: (Professional) produces a modern site that is so much easier to build and customize as the organization, and so much better to navigate as the consumer. The back-end dashboard is easy to navigate. And the reporting is more comprehensive and so much easier to use! We were a little reluctant heading in to the upgrade because we couldn't get great information about the Stripe credit card processing. Under the old system, the clunky, cumbersome credit card transaction reporting made reconciling for our business office very difficult - difficult to the point that we only used the old platform for our annual auction and gala and ran everything else through our Acceptiva platform. Thankfully, our fears we unfounded as the Stripe system is again, leaps and bounds ahead of the old process. With the total upgrade of the platform and the credit card transactions, we will utilizing the OneCause Fundraising Platform: (Professional) for more than just our once-a-year gala! **What do you dislike about Bonterra OneCause?** There are 2 small issues that I would like to see addressed, neither of which are prohibitive to use or recommendation. First, the texting interface requires that you upload the csv file of phone numbers each time you want to send a bulk message AND there are words/phrases that you can not use without them being replaced with asterisks. Our event this year was held at The River's Casino Ballroom. We could not use the work 'casino'.....Second, I have not found that the platform is as 'organization-centric' as described relative to the old system being 'event-centric'. The new platform is better in that regard, but it still requires some jockeying back and forth rather than being fulling automated - this is in terms of communicating with 'supporters'. **What problems is Bonterra OneCause solving and how is that benefiting you?** The new platform increased both our effectiveness and efficiency in building and managing this year's annual auction and gala1 **Official Response from Sarah Sebastian:** > Thank you for such a thoughtful and detailed review! We’re thrilled to hear the upgraded OneCause Fundraising Platform has been such a game changer for your team—especially with the modern event site, easier reporting, and smoother Stripe processing. It’s great to know the transition has improved both your efficiency and confidence in expanding beyond your annual gala. We appreciate the notes on texting and supporter management and have shared them with our product team as we continue enhancing the experience. Thank you for giving the upgraded platform an “A”—we’re working hard to earn that extra plus next time! ### 21. All-in-One Gala Solution with Easy Use **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi L. | Annual Fund Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** OneCause (BidPal) is easy and intuitive to use for a nonprofit's annual gala. I have utilized it at two organizations for cumulatively over 10 years: at one organization, we contracted with OneCause for their on-site staff support; and at another, have used the "DIY" version -- both of which have been good, smooth experiences. It provides all the tools we need, allowing for the entire run of a gala to function within it as a single software solution: ticketing, bid numbers, live auction, silent auction, fund a need, buy-it-now, etc. A particularly useful benefit is the built-in texting tool, allowing us to communicate with guests in a direct, timely fashion. **What do you dislike about Bonterra OneCause?** The design customization tools are relatively light. There are ways to use outside design approaches to get your BidPal site to be an extension of your event's branding, but options (such as font/color/graphics) are relatively simplistic. **What problems is Bonterra OneCause solving and how is that benefiting you?** We host an annual gala with pretty traditional elements (ticket sales, sponsorships, live and silent auctions, fund-a-need paddle raise), and OneCause (BidPal) is a single-solution software that allows us to keep all of the event's activity cleanly and simply operating in one place. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience and for being a longtime OneCause user! We’re so glad the platform has helped streamline your galas and keep everything running smoothly from ticketing to auctions. We appreciate the feedback on design customization and have passed it along to our product team. Thanks for trusting OneCause to power your events year after year! ### 22. OneCause is truly a one stop shop for fundraising! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly L. | Advancement and Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Bonterra OneCause?** While there are many incredible things about OneCause, perhaps the most impressive is their Customer Service. Anytime I have a general or specific question, they are always quick to answer and very friendly. We've had an on-site OneCause rep for our events, and they are also amazing. Our non-profit school couldn't ask for a better organization to partner up with. **What do you dislike about Bonterra OneCause?** I haven't found anything I "dislike" about OneCause. I've suggested that the Silent Auction bidding have the option to show who the top bidder is, as our parents and families are very competitive and like to have fun when they are bidding for items. Other than that, we are thrilled with their support and the entire OneCause platform. **What problems is Bonterra OneCause solving and how is that benefiting you?** Prior to using OneCause, our platform was very costly, and not supportive. It was also not very user-friendly. Now, we've been able to make fundraising much more streamlined for our school, and have also been able to use other fundraising ideas that OneCause offers. OneCause University is another wonderful tool that we use frequently. **Official Response from Sarah Sebastian:** > Thanks so much for your review! We’re thrilled to hear that OneCause has helped streamline fundraising for your school and that you’ve had such positive experiences with our customer service and onsite support. It’s wonderful to know our team has been a reliable partner for your events. We’re also so glad you’re making the most of OneCause University—it's a great resource to keep learning and building on your success. Thank you again for your kind words and for trusting OneCause to support your cause! ### 23. Streamlined Our Fundraising Events Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** I like the paddle raise feature in OneCause. It makes it easy to preset the levels in the order in which our auctioneer will move through them, and it's easy to quickly capture in real time each paddle. It took a huge weight off our shoulders not needing to manually record with pen and paper. I enjoy how easy it is to set up tables and assign attendees. It's easy to edit last minute if you have any changes that need to happen the day of, which is extremely important as it makes the registration process smooth. OneCause has saved us time in pre-event planning, allowing us to be available for more tasks and reducing stress. This ease of use also gives us more flexibility in venue choices, knowing the registration process will be simple. We have better historical records because of how easy it is to capture attendee giving. The updated platform is more flexible and easier to adapt than previous tools we've used. The initial setup was very easy. **What do you dislike about Bonterra OneCause?** I wish that when folks were claiming or purchasing a free ticket, it didn't automatically prompt for a credit card. Our guests get very confused or frustrated when it asks for their card information, and they don't have anything to purchase. I wish this was an optional setting or would come after they have answered other questions, not the first thing they see. I also wish that claiming a ticket would be on its own screen, not a slide out window on the side, as this can be hard for our older attendees. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause simplifies paddle raises, auctions, and raffles, eases attendee seating assignments and table sponsorships, and streamlines meal selections. It lessens pre-event stress, provides flexible venue options, and improves historical records by making it easy to capture attendee giving. **Official Response from Jennifer Haffey:** > Woohoo! We love hearing we're the best, that is what we strive for. We're so glad you enjoy tracking paddle raises, silent auctions, and selling raffle tickets. Thank you for your feedback on the attendee experience. I have shared those comments with our Product team. We are always trying to improve, so we value any notes! ### 24. Streamlined Event Management with Robust Support **Rating:** 4.5/5.0 stars **Reviewed by:** Eleana B. **Reviewed Date:** January 13, 2026 **What do you like best about Bonterra OneCause?** I like that OneCause streamlines everything into one platform and walks you through all the steps needed, making it invaluable for us. Procuring donation items, event attendee check-ins, and conducting silent auctions online save us from using separate Excel spreadsheets. Having all reports available in one place rather than spread across multiple platforms and spreadsheets is incredibly convenient. **What do you dislike about Bonterra OneCause?** The training could be better. The person went really fast and it wasn't until I got more staff involved in learning the check-in process that we really were able to figure things out. It is also very complicated and involved, and the tutorials are many. The best help we got was with calling in to the tech support line. **What problems is Bonterra OneCause solving and how is that benefiting you?** I use OneCause to streamline everything into one platform, eliminating the need for separate spreadsheets. It consolidates reports and processes for event planning, donation tracking, and auctions, making it invaluable. **Official Response from Jennifer Haffey:** > It's great to hear that OneCause has been instrumental in streamlining your event management process and providing convenience with consolidated reports! Thank you for your feedback about the training you received. We understand the importance of effective training and will work to enhance the learning experience for our users. ### 25. Excellent Support and Easy AI! **Rating:** 5.0/5.0 stars **Reviewed by:** Kerry K. | Development Manger, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Bonterra OneCause?** What I appreciate most about the Fundraising software is the excellent support and how easy it is to use. I especially love the AI feature, which is able to answer almost all of my questions. Whenever I need additional assistance, the customer support team is always available and incredibly helpful, no matter how trivial my request or question may seem. **What do you dislike about Bonterra OneCause?** One thing I find challenging is that it doesn't connect directly with our current CRM, Raiser's Edge. However, we're planning to switch CRMs soon, and I'm really looking forward to having one that integrates with OneCause. This change will make my job so much easier and help me complete my tasks more quickly, especially after an event. **What problems is Bonterra OneCause solving and how is that benefiting you?** We had help at our event and a support person every step of the way planning our event/event pages. **Official Response from Sarah Sebastian:** > Thank you for the great review! We’re so glad to hear you’re enjoying the ease of use, helpful AI features, and outstanding support from our team—it’s wonderful to know OneCause is helping make your events run smoothly. We appreciate your note on CRM integration. Many customers enjoy our integrations with platforms like DonorDock and Virtuous, which pair seamlessly with OneCause to streamline donor management and post-event follow-up. Thanks again for trusting OneCause to power your fundraising success! ### 26. Exceptionally User-Friendly and Flexible—A Total Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Liz f. | Development & Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Bonterra OneCause?** How User Friendly it all was. You can choose to learn as much or little as you want to use the software which was nice for me to be able to dip my toes in and not get so overwhelmed. Going from Hand Bid to this was a full 180. THANK YOU ONECAUSE **What do you dislike about Bonterra OneCause?** The only flaw is that there are so many features and integrations that I wasnt able to learn them all prior to my first OneCause online auction and event. It can be overwhelming but having regular consultation calls were a game changer for people who get overwhelmed by too much info all at once! **What problems is Bonterra OneCause solving and how is that benefiting you?** Everything is all in one place. Pulling reports for any information at any given time is effortless. **Official Response from Jennifer Haffey:** > We're thrilled to hear that you found OneCause user-friendly and flexible! We understand that the abundance of features and integrations can be overwhelming, but we're glad to hear that our regular consultation calls have been helpful. Thank you for your feedback! ### 27. The best fundraising platform out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Karla R. | Data and Research Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Bonterra OneCause?** We've been using OneCause for our nonprofit's fundraising initiatives, and the experience has truly been exceptional. From beginning to end, the platform is intuitive and professional, thoughtfully designed to meet the needs of both organizations and donors. A major highlight is the platform's user-friendliness. Everything was streamlined and efficient. Even team members with limited technical skills found it easy to get involved and manage their responsibilities with confidence. The customer support has been great. Whenever we had questions, the OneCause team responded quickly and guided us through solutions with patience and expertise. Their commitment to client success is evident. The event management features has made a significant difference at our signature events. Our guests appreciated the smooth check-in process and the convenience of participating in the silent auction directly from their phones. We also valued the comprehensive reporting tools, which provided real-time insights into our event performance and donor activity, enabling us to plan more effectively for future events. In summary, OneCause has truly enhanced our fundraising efforts, allowing us to dedicate more time to our mission and less to managing logistics. I highly recommend it to any nonprofit seeking dependable, innovative tools to expand their impact. **What do you dislike about Bonterra OneCause?** Several functions—like customizing donor communications or managing auction items—felt clunky and outdated. . We also ran into technical glitches during one of our events, including delays with guest check-ins. While customer support was responsive, the need for real-time fixes during a live event added stress we hadn’t anticipated. Adding event supporter details is piecemeal; it would be nice to add all their information, including their CRM ID, in one place. **What problems is Bonterra OneCause solving and how is that benefiting you?** Complex Event Management Problem: Fundraising events (like galas, auctions, walkathons) require managing ticketing, registration, check-in, bidding, and donations — often across multiple tools. Solution: OneCause offers an all-in-one event management platform that consolidates these tasks into one system. Benefit: Saves time, reduces errors, and streamlines the planning process. Limited Donor Engagement Problem: Traditional fundraising methods don’t always engage modern donors, especially in a digital-first world. Solution: OneCause enables mobile bidding, text-to-give, live donation appeals, and social sharing tools. Benefit: Increases donor engagement and participation, especially during live or hybrid events. Geographic Limitations Problem: In-person-only events limit reach to local attendees. Solution: OneCause supports virtual and hybrid fundraising, allowing participation from anywhere. Benefit: Expands your donor base and fundraising potential beyond geographic boundaries. Manual Reporting & Tracking Problem: Tracking donations, ticket sales, and donor behavior manually is time-consuming and prone to error. Solution: OneCause includes real-time analytics and detailed reporting tools. Benefit: Provides actionable insights for improving fundraising strategies and future event planning. Disjointed Donor Experience Problem: Using multiple platforms can create a fragmented and confusing donor journey. Solution: OneCause offers a seamless donor experience — from registration to donation to follow-up. Benefit: Encourages repeat giving and enhances your organization's professional image. **Official Response from Sarah Sebastian:** > Thank you for such a detailed and thoughtful review! We’re thrilled to hear OneCause has streamlined your fundraising events—from smooth guest check-in to engaging auctions and comprehensive reporting. It’s great to know the platform has helped your team save time, reduce stress, and dedicate more energy to your mission. We’ve shared your feedback on donor communications, auction setup, and supporter details with our product team. Insights like yours help us continue improving the platform for all fundraisers. We’re so glad OneCause has been a reliable partner in your success, and we’re grateful for the recommendation. Thanks for trusting us to power your fundraising! ### 28. 5+ Years with OneCause **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany M. | Director of Development (Fundraising), Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Bonterra OneCause?** Communication & onboarding is great! I have always had a great experience with my reps. Their customer service is top notch. Their trainings, help & the "university" are all very user friendly. I've never been made to feel as if the questions I ask are too simplistic. We use the OneCause software at least once annually for our largest fundraiser of the year. I'm looking forward to using the AI feature for describing the silent auction items. For our annual fundraiser, we utilize the onsite assistance that is offered. Each person we've had is kind & helpful. One of the things I like best, is they offer to assist us in streamlining and even make suggestions. For the last 2-3 year's we've had Kara. I'd love to have her join us each year! There have been times when she will even send us specific reports to assist with expediting our closeout night of the event. Truly she's wonderful. If you're toggling with the idea of having an on-sight rep, I would encourage you to do so! I have not used the side to integrate with our own software, I'm also looking forward to trying that out next year as well. In short, if you've been using paper & pen for your auctions, you're leaving $$ on the table. Especially once you consider staff time. **What do you dislike about Bonterra OneCause?** For our NPO, we have struggled a bit with which report we should pull to get which info. Especially to be in compliance with the reporting or Auditors like to see. That being said, since we've been with OneCause for 5+ years we've been in talks with them & have received needed assistance on pulling the appropriate reports. (Again, their support is wonderful!) If I were to change a few things it would be the following: 1 - have a small info bubble on each report. 2 - have reports customizable / editable. Maybe to drag and drop what you'd like in the report. Idea: Patron name, email, purchased items, donations, paid or unpaid, picked up or not. 3 - have a check box, for in house use for "completed" & "followed up with guest" Just to help keep things tidy post event. **What problems is Bonterra OneCause solving and how is that benefiting you?** - paper silent auction sheets - getting payments quickly, streamlines with the CC being added as folks arrive. - People can set their limits on the silent auction items "set it and forget it" - they can see their running balance - offer them multiple things to donate to. - quickly assign Live auction winners **Official Response from Sarah Sebastian:** > Thank you for being a longtime OneCause user and for sharing such a great review! We’re thrilled to hear how the platform—and especially our on-site team—has supported your success year after year. We appreciate your feedback on reporting. There are some customization options available today, and if you’d like, our team would be happy to walk through them to make sure you’re getting the most from your reports. We’re so grateful for your continued partnership and can’t wait to support your next event! ### 29. OneCause Makes Large Fundraising Events Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher K. | Vice President of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Bonterra OneCause?** OneCause helps us to execute our large fundraising event and handles tickets, sponsorships and the silent auction. **What do you dislike about Bonterra OneCause?** It needs an app that is user friendly for event check-in. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause helps us to manage our fundraising event and make the most efficient use of our time to make it profitable. **Official Response from Jennifer Haffey:** > We're glad to hear that OneCause has been helpful in executing your large fundraising event and managing tickets, sponsorships, and the silent auction! We appreciate your feedback about the need for a more user-friendly event check-in app and are always taking customer sentiment into consideration for future improvements. ### 30. Seamless, Stress-Free, and a Huge Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Patti E. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** We are a nonprofit organization, and this year we used OneCause for our largest fundraiser of the year—YachtVenture—an outdoor event hosted at a local marina with more than 450 attendees. We were absolutely thrilled with how seamless the platform made our admission process and silent auction. The ease of implementation was outstanding, and the customer support was truly incredible—responsive, patient, and knowledgeable every step of the way. The system integrated smoothly into our existing processes, making everything feel effortless on event day. Everything was user-friendly, efficient, and reliable, allowing our team to stay focused on our guests and our mission. Our supporters had a great experience, and the streamlined check-in and bidding process elevated the event to a whole new level. We plan to use OneCause at all of our future fundraisers. It helped make this our best year yet, and we are officially hooked. Highly recommend! **What do you dislike about Bonterra OneCause?** One small challenge we encountered was that we weren’t yet able to check in guests using Apple phones—but we're hopeful this capability is coming, and it certainly didn’t take away from the overall success of the night. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is helping us keep track of donors in a clear, organized, and efficient way. The platform streamlines donor management, simplifies our event workflows, and gives us easy access to accurate data before, during, and after our fundraisers. This has been a huge benefit for our nonprofit, saving us time, reducing errors, and helping us better understand and engage our supporters. **Official Response from Jennifer Haffey:** > Hi Patti! Wow, thank you so much for this in-depth review. We're so glad to hear how well YachtVenture went, and that you found the platform user-friendly, efficient, and reliable. That is what we aim for! Our Product team is working towards enabling tap on Apple devices, but thank you for being patient in the wait for that feature. We look forward to continuing to serve you! ### 31. Excellent Support and Features, But Integration Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** I really appreciate the levels of customer service support, especially in all phases of the event fundraising - from pre-planning to post event, there's support from our OneCause Rep and onsite assistance during our event. I also like how there's openness for feedback and suggestions for features we would like to see. The recent upgrade to the OneCause system is incredible, and much more user-friendly than the old system. The interface makes it easier to customize to our needs, pull reports in a timely manner, create an incredible landing page for our event, and with so much more features such as sponsor packages, donations, auctions and shops, and even ticketing options, it's given us the freedom to really utilize the system to our advantage. OneCause has modernized how we do events. It's also gotten easier to implement into our event coordination, as well integrating organization specific branding and event design. **What do you dislike about Bonterra OneCause?** I truly think OneCause needs to the integrate with GiveCampus already. It's been a long time waiting. We already use both systems frequently, so I am not sure why it has not been happening. OneCause still has a long way to go in terms of issues with this new system - i.e. how to make it easier to delete event supporters/sponsors from an event without having to delete every single ticket. **What problems is Bonterra OneCause solving and how is that benefiting you?** Silent auctions are already a beast, and OneCause making it easier by modernizing systems to make organizing a silent auction easier. **Official Response from Jennifer Haffey:** > We're always delighted to hear about our customer service team and their stellar care for our valuable customers. We're also glad to hear the upgraded platform is user-friendly and serving you well with reports, customization, landing page creation, sponsor packages and more! Thank you for the review of those positive things, as well as your feedback about integrations and other issues. Like you said, we are always open to feedback and suggestions as we are constantly adapting our product to better serve our customers. I have shared your comments with our product team to help guide future improvements. ### 32. Effortless Fundraising Events and Seamless Donor Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle D. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** OneCause is easy to use for both our team and our event participants. Our experience hosting fundraising events with OneCause has been entirely positive, and our donors have consistently reported smooth experiences as attendees, with no complaints about the platform. **What do you dislike about Bonterra OneCause?** OneCause occasionally experiences technical issues that can disrupt payment processing. However, in most cases, their support team has addressed these problems promptly and effectively. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause allows us to manage our events efficiently. We organize multiple fundraising events each year that demand a reliable platform for auctions, table management, and various event functions. Thanks to OneCause’s features, we are able to dedicate more time to engaging with donors and promoting our events successfully. **Official Response from Jennifer Haffey:** > Thank you so much for the review, Kyle! We're so glad to hear that both you and your attendees have had a positive experience on our platform. We're also glad to hear that the platform is reliable for your events throughout the year. We look forward to continuing to support you! While payment disruptions is not something we ever want to happen, we're thrilled to hear support has been on top of it in most cases. We look forward to continuing to serve you! ### 33. Outstanding Support, But Reporting Needs Streamlining **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** The Customer Service Department is excellent at walking me through things that get me questioning myself. The classes are great and going back and watching them helps too when setting up the event. **What do you dislike about Bonterra OneCause?** Some of the reporting could be streamlined: 1. Once a guest is in the system, their information should auto fill for us to confirm is correct and edit appropriately, instead of reentering ALL of their information. 2. Event Supporter tab should pull ALL of their support; it lacks donations made. 3. Table settings would be great if you pulled one person and it pulled everyone that requested to sit with that person. 4. We had trouble this year with procurement items duplicating, thankfully it was corrected in a timely fashion. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is handling: Registration for events Data entry of procured items Communication with attendees Reporting - so beneficial **Official Response from Jennifer Haffey:** > Thank you so much for your review! We're so glad that our customer service got excellent marks from you, and that you found OneCause University helpful. Thank you as well for the feedback on different features—those have been passed along to our Product team. We're always looking to improve! ### 34. Streamlined Our Events and Fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Carla D. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** It simplified our big events and helped us raise more money for our cause! It definitely took us a little time to learn and implement it but once we did it drastically improved our processes. They have excellent customer support that gets back with us quickly and amazing in-person support for our biggest event of the year. **What do you dislike about Bonterra OneCause?** The backend may be a bit challenging to learn initially, and it could definitely be more user-friendly. However, despite this, I still find it entirely worthwhile. **What problems is Bonterra OneCause solving and how is that benefiting you?** One thing they implemented this year was adding the technology to run a golf tournament which came at the right time for us as we had inherited a golf tournament from another organization. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience! We’re thrilled to hear OneCause has helped simplify your events and boost your fundraising results. We appreciate your note about the backend setup as our team continues to make the platform easier to use. And we’re so glad the new golf tournament tools came at just the right time to support your success. Here’s to many more streamlined, successful events ahead! ### 35. OneCause Transformed Our Fundraising Efforts Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen W. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Bonterra OneCause?** OneCause is a lifesaver! We love the platform and especially its ease of use, the training provided and all the features. OneCause has improved all aspects of our fundraising activities! **What do you dislike about Bonterra OneCause?** I can't think of one downside to OneCause and that is so rare in this day and age! **What problems is Bonterra OneCause solving and how is that benefiting you?** We are a very small nonprofit with a tiny staff. OneCause has helped us exponentially with our outreach, our fundraising events, and managing the back end of these activities. **Official Response from Jennifer Haffey:** > We're thrilled to hear that OneCause has had such a positive impact on your fundraising efforts! Thank you for highlighting the ease of use, training, and features. We're committed to supporting small nonprofits like yours and are glad to hear about the benefits you've experienced. ### 36. Efficient Fundraising Platform with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa H. **Reviewed Date:** October 31, 2025 **What do you like best about Bonterra OneCause?** I have been using OneCause for about four years as our fundraising platform and for managing everyday general donations, which has helped us immensely. The intuitive design of OneCause takes the guesswork out of managing fundraising and donations, efficiently sending receipts and keeping necessary records, which is a significant convenience. I find it extremely beneficial for keeping track of donors and all associated information, enhancing our organization’s ability to manage these critical tasks seamlessly. Additionally, I appreciate the support from OneCause, as they provide excellent assistance whenever we encounter any challenges or need to learn how to utilize new features. The ability to switch back and forth to look at reports, track ticket sales, and gauge our progression on donations is incredibly useful, alongside all the features the platform offers. I also find it ideal that we can rely on the platform for setting up fundraising events without needing to start over each time. Despite the increase in price, the platform’s comprehensive functionality justifies it, making it a perfect fit for our needs. The stability of data retention supports continuity in our efforts, and I appreciate the potential for multiyear discounts given our nonprofit nature, enhancing our experience and improving our planning and budgeting. Overall, the platform has been a great asset to our fundraising efforts. **What do you dislike about Bonterra OneCause?** The pricing for OneCause has increased, which poses a strain on our nonprofit organization. Additionally, some of the reports are not conducive to our needs, limiting their usefulness for us. **What problems is Bonterra OneCause solving and how is that benefiting you?** I use OneCause to streamline managing our fundraising and donations, simplifying tasks by taking the guesswork out of processes, sending receipts, and keeping comprehensive donor records, enhancing our ability to track essential fundraising information. **Official Response from Sarah Sebastian:** > Thank you for the thoughtful review! We’re so glad to hear that OneCause has streamlined your fundraising, simplified donor management, and provided the reliable support your team needs. It’s wonderful to know the platform continues to make your day-to-day work more efficient and impactful. We understand that budget is always top of mind for nonprofits, and we’re committed to delivering lasting value through ongoing innovation, comprehensive functionality, and strong partnership. We truly appreciate your continued trust in OneCause to power your fundraising success! ### 37. Reliable, Simple, and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Krystle P. | Special Events Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Bonterra OneCause?** It takes all the moving parts of an auction- item setup, bidding, payments- and puts them in one easy-to-use platform, making the process organized and stress-free. I like how simple it is to set up and manage an auction from start to finish, while giving participants a seamless and engaging experience. Excellent customer support. Real-time updates during the auction. Saves time and reduces manual work during events. Easy payment processing and reporting. **What do you dislike about Bonterra OneCause?** Some features havce a learning curve at first, but once you get the hang of it, it's smooth sailing. The reporting tools are great, but it can take a little time to learn where everything is. **What problems is Bonterra OneCause solving and how is that benefiting you?** It eliminates the need to juggle multiple tools, spreadsheets, and paper bid sheets by putting everything- item setup, bidding, payments, and reporting- into one streamlined platform. It also solves the challenge of keeping bidders engaged and informed in real time during an event. It saves hours of manual work, reduces stress during events, helps avoid errors, and creates a smoother experience for everyone involved. **Official Response from Sarah Sebastian:** > Thank you for the thoughtful review, Krystle! We're so glad OneCause has helped streamline your auction process and made event day easier—for both you and your guests. It’s great to hear our platform is saving you time and reducing stress. Appreciate the note on the learning curve, too! We’re always working to make the platform more intuitive, and your feedback helps guide that progress. Thanks for being part of the OneCause community—we’re honored to support your fundraising! ### 38. Robust Platform with a Steep Learning Curve **Rating:** 2.5/5.0 stars **Reviewed by:** kathy l. **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** I really appreciate how OneCause has provided a robust platform with a lot of flexibility and variability, which meets the diverse needs of our organization. It efficiently addresses our requirement to consolidate all our philanthropy and fundraising activities in one place, which makes managing these tasks significantly easier. Furthermore, I find it incredibly beneficial to view detailed reports and summaries, allowing us to monitor totals and fundraising efforts effectively. The platform's capability to separate different functions such as silos, live auctions, 'raise the bar' events, donation moments, raffles, and ticket sales is highly valuable. These features cater to the varied aspects of our gala events and contribute greatly to our event planning and execution processes. **What do you dislike about Bonterra OneCause?** I found the setup process for OneCause very difficult. It has taken us over four years to get comfortable with the application. Additionally, I think there should be a lighter version for people or organizations with fewer campaigns, as opposed to larger organizations that need all the advanced features. This lack of tiered versions can make using the platform unnecessarily complex for smaller needs. **What problems is Bonterra OneCause solving and how is that benefiting you?** I find that OneCause centralizes our philanthropy and fundraising efforts, offering detailed reports and summaries, which provides an organized overview. **Official Response from Sarah Sebastian:** > Thank you for the thoughtful feedback! We’re so glad OneCause has helped centralize your fundraising and philanthropy efforts, making it easier to manage all your event activities in one place. It’s great to hear you’re finding value in the reporting and flexibility the platform offers. We understand the setup process can feel complex, especially for smaller teams, and we’ve shared your suggestion for a lighter version with our product team. We truly appreciate your continued partnership and the impact you’re making through your fundraising efforts! ### 39. Solid Tool for Auctions with Superb Support **Rating:** 4.5/5.0 stars **Reviewed by:** Janelle H. **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** I really value the excellent customer support provided by OneCause; it's always readily available, especially on the day of an event where their reassurance and guidance through complicated issues are crucial. This is a stark improvement from my previous experiences where support was hard to reach. The spotter tool is another feature I love, and I find the billing process at the end of events to be remarkably simplified. The analytics feature is particularly impactful, offering insightful data that enhances our ability to manage events efficiently. I also appreciate how using the program exposes me to new features constantly, increasing my comfort and familiarity over time. The ability to copy an existing event is incredibly beneficial, as it eliminates the need to start from scratch and provides a convenient method to improve upon previous setups with ease. Overall, the OneCause program proves to be enjoyable and essential in managing our annual auction successfully. **What do you dislike about Bonterra OneCause?** I found the initial learning curve with OneCause to be quite steep. For someone not comfortable with learning new software, it can be particularly frustrating. The navigation within the program involves numerous options and requires switching between different tabs to access various features. This complexity sometimes makes it a challenge for users who don't spend a lot of time using computers, as well as for those trying to familiarize themselves with the platform. Even after two years of use, I often have to rely on trial and error by pressing tabs until I find the right feature or function, which can be inefficient. Additionally, the setup process was cumbersome enough that I needed to watch tutorials multiple times and create practice auctions to fully understand the system and train others. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause improves event management by offering reliable customer support and features like analytics and easy event duplication, which significantly ease auction setup and execution. **Official Response from Sarah Sebastian:** > Thank you for the detailed review! We’re so glad OneCause has helped simplify your auctions and that features like analytics, billing, and event duplication have made your planning more efficient. It’s also wonderful to hear how valuable our customer support has been—especially on event day. We appreciate your feedback on the learning curve and navigation and have passed it along to our product team. Your insights help us continue improving the platform for fundraisers like you. Thanks for trusting OneCause to power your annual auction success! ### 40. Smooth Event Setup and Execution, Minor Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** This platform has been relatively easy to learn and set up for our events, allowing us to focus on the fun and connection during our actual events. While it took a little time to understand and set up the platform, each event has flowed very smoothly on fundraising day. This is incredibly helpful to our days. Additionally, the support staff was quick to answer and help with questions. **What do you dislike about Bonterra OneCause?** If we were able to use our own fonts on the fundraising pages, that would be helpful as we try to stay within branding guidelines. **What problems is Bonterra OneCause solving and how is that benefiting you?** Mobile bidding for our Silent Auctions has been a game changer in the accuracy of amount of individual bids, closing time, and collection of funds. The time setting up the events in advance is will worth the time it saves when my focus needs to be on the people in front of me. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience! We’re so glad OneCause has made your event setup and fundraising smoother—and that mobile bidding has been such a game changer for your auctions. We appreciate your note on font customization and have passed it along to our product team. Thanks for choosing OneCause to help you focus on what matters most—your guests and your mission! ### 41. OneCause: Great solution for your events **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Bonterra OneCause?** Ease of use, support, event silent auction and live auction functionality, price for one year use. **What do you dislike about Bonterra OneCause?** A few glitches when using for silent auction, integration with Network For Good. **What problems is Bonterra OneCause solving and how is that benefiting you?** 3rd party events went well thanks in part to OneCause software. Event registration went well as did checkout. **Official Response from Jennifer Haffey:** > We're delighted to hear that OneCause contributed to the success of your events, from event registration to checkout. We apologize for any glitches during the silent auction and we're excited to keep working towards a robust integration with Network For Good. Your feedback is valuable to us, and we will work to address these concerns. Thank you for sharing! ### 42. Seamless Event Management, Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn P. | Director Of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Bonterra OneCause?** I really appreciate how OneCause helps provide an easy payment process for events. It's also a great tool for allowing users who are not at the event in person to participate. Their customer service is top notch, and I love that they even stay open late when events are scheduled. The initial setup was very easy and user-friendly. **What do you dislike about Bonterra OneCause?** It's a bit pricey. **What problems is Bonterra OneCause solving and how is that benefiting you?** I use OneCause for its easy payment options for events and to let users participate remotely. **Official Response from Jennifer Haffey:** > We're thrilled to hear that you appreciate our easy payment process and remote participation features. Our team works hard to provide outstanding customer service, and we're glad to hear that it has made a positive impact on your experience! ### 43. Streamlined Fundraising and Outstanding Support with OneCause **Rating:** 5.0/5.0 stars **Reviewed by:** Emily D. | Director, Events & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Bonterra OneCause?** Managing all the aspects of a fundraising event online in a streamlined location is the best part about OneCause! They have amazing customer service and it's very straightforward and easy for our staff to implement. They also are always evolving and making the platform better. **What do you dislike about Bonterra OneCause?** Unfortunately it doesn't integrate into our CRM, but we are able to manage that through Omatix. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause helps me solve the problem of multi-faceted fundraising events. We have increased our signature gala revenue 65% since starting to use OneCause 3 years ago. **Official Response from Sarah Sebastian:** > Thank you for the fantastic review, Emily! We’re thrilled to hear OneCause has streamlined your event management and made it easier for your team to run successful fundraisers. And congratulations on the incredible 65% increase in gala revenue—what an amazing accomplishment! We’re so proud to be part of your fundraising journey and look forward to celebrating even more success together. ### 44. Best decision Habitat for Humanity of Wicomico County to use the OneCause Fundraising Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Karen C. | Community Relations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Bonterra OneCause?** Fundraising is so much easier with the OneCause Fundraising Platform, work smarter not harder. That is exactly how I feel about this program. From start to finish of our event has gotten so much better, because of OneCause. It is very user friendly for sure. A very easy program to use, especially because of their customer support, which is outstanding to say the least; they are available all the time which is refreshing. **What do you dislike about Bonterra OneCause?** In the OneCause University, I wish it was more broken down into sections, it seems to take me quite some time to find the answer to my question about the program. **What problems is Bonterra OneCause solving and how is that benefiting you?** We used to use paper in our auctions, problems galore, but with OneCause, our donors, volunteers, staff all know what's is happening at the auction, which makes our fundraiser enjoyable. **Official Response from Sarah Sebastian:** > Thank you for the wonderful review! We’re so happy to hear OneCause has made your events easier to manage and more enjoyable for donors, volunteers, and staff alike. It’s great to know the platform is helping you work smarter, not harder and that our customer support team has been there whenever you needed them. We also appreciate your feedback on OneCause University. We’re always looking for ways to make resources faster and easier to navigate, and your input helps guide those improvements. We’re honored to support Habitat for Humanity of Wicomico County and the important work you do in your community. Thank you for trusting OneCause to power your fundraising! ### 45. Effortless to Use and Easy to Love **Rating:** 5.0/5.0 stars **Reviewed by:** Darian B. | Outreach Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Bonterra OneCause?** ease of use that the software is able to produce **What do you dislike about Bonterra OneCause?** reports need to be easier to generate and understand **What problems is Bonterra OneCause solving and how is that benefiting you?** reports that are available **Official Response from Jennifer Haffey:** > We're glad to hear that you find OneCause easy to use! We understand the importance of generating and understanding reports, and we are continuously working to improve this feature for a better user experience. ### 46. First time user and very satisfied customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | Director of Development and Publicity, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Bonterra OneCause?** There is a place for each aspect of our fundraising event on the platform (tickets, auction, volunteers, etc). The orientation and support have been so helpful, and the AI help feature is quite good. OneCause was simple to set up. Sharing QR codes and links has made it easy to share our event across platforms. **What do you dislike about Bonterra OneCause?** Perhaps to have some more choices for themes (patterns in addition to colors). **What problems is Bonterra OneCause solving and how is that benefiting you?** It is solving the problem of having to set up ticket sales through a google form and an auction through paper sign-ups! OneCause has brought us into the digital age and this is a huge benefti! It makes tracking and analytics so much more efficient. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience—and welcome to OneCause! 🎉 We’re thrilled to hear your first event setup was simple and that features like QR codes, links, and AI made things easier to manage. It’s wonderful to know that moving from paper and Google forms to OneCause has streamlined your fundraising and analytics. We also appreciate your suggestion on themes. Feedback like this helps us continue to improve and evolve the platform. We’re so glad to be part of your fundraising journey and can’t wait to see all the impact you create! ### 47. Engagement-Boosting Tool with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Bonterra OneCause?** I have found that Bonterra OneCause significantly increases engagement compared to paper bidding, as people prefer it and stay engaged throughout the night. I appreciate that the software works as it's supposed to and that the customer service is exceptional. I also like the easy-to-navigate interface. **What do you dislike about Bonterra OneCause?** Guests would prefer bigger and more images. **What problems is Bonterra OneCause solving and how is that benefiting you?** Bonterra OneCause increases guest engagement at events compared to paper bidding, keeping them involved throughout the night. ### 48. Solid Platform but Still Improvements Ahead **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew K. | Donor Engagment Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Bonterra OneCause?** OneCause offers a intuitive system for people of all skills to use while offering deeper analytics and system functionality if interested. We utilized their auction resource and had a good experience overall (minding a learning curve for first event use). We feel with proper practice OneCause will be more and more helpful with each event. We do like the offerings and glad we chose it along with the price point currently. **What do you dislike about Bonterra OneCause?** OneCause is lacking in some areas and their early integration with Virtuous CRM has has some pain points. We look forward to updates on tutorials as they develop the product more. There are some limitations, including copied auction items tying to a lot number and limiting details. The Proceeds Manager function could use some functionality upgrades to fit the nuances of donors and reporting. I also feel there should be at least one session offered to new clients once their first event of use is in play. This would allow the right questions to be asked to make the product even more understandable and positive feel on use. **What problems is Bonterra OneCause solving and how is that benefiting you?** Saving time, added functional needs, cleaner auction options, analytics, reporting, and communication options. **Official Response from Sarah Sebastian:** > Thank you for your feedback! We're glad to hear you've had a positive experience with OneCause and appreciate your insights. We're continuously working to make the platform even better based on feedback like yours. We're excited to be collaborating with Virtuous to enhance the integration and take it to the next level. We agree that training resources are key. Our Support team and CSMs are here to help you make the most of the platform, and we'd love to connect with you to explore those resources further. Thanks again for your review, and we look forward to supporting your future events! ### 49. Feature-Rich Platform That Simplifies Our Annual Auction **Rating:** 4.5/5.0 stars **Reviewed by:** Lisette J. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Bonterra OneCause?** It has lots of features for our annual auction making it easy to navigate all our needs in one platform. **What do you dislike about Bonterra OneCause?** There are some hiccups that we see while using it that unfortunately cannot be improved anytime soon. **What problems is Bonterra OneCause solving and how is that benefiting you?** As of right now we have nothing that needs to be solved. **Official Response from Jennifer Haffey:** > We're glad to hear that you find OneCause feature-rich and helpful for your annual auction! ### 50. First Year Using OneCause and Very Impressed! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel L. | Senior Development Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Bonterra OneCause?** We had been using a different auction software for many years and there were a lot of issues we had. After doing a lot of research, I chose OneCause as our new platform for our 2025 annual gala. I could not have been more pleased! Our donors loved the ease of registering, purchasing tickets, bidding, etc. I loved the ease of using the software, adding auction items, sponsors, etc. I know I did not utilize the software to its full capacity and will continue to explore for our next event. **What do you dislike about Bonterra OneCause?** All of the downsides I experienced were addressed by OneCause's customer service. For example, our donors love to have bidding wars with their friends on the silent auction items, however, OneCause does not allow the donors to see who is bidding. Customer service agreed with this and passed our concerns up to the correct department. **What problems is Bonterra OneCause solving and how is that benefiting you?** We have just implemented OneCause in November 2024 for our April 2025 gala. The AI aspect of entering auction items was so helpful and sped up the processes of entering items. I did have a concern that the procurement verses lots was a little more difficult to organize but customer service said they would tell the software engineers to take that into consideration. **Official Response from Sarah Sebastian:** > Thank you for your review, Rachel! We're pleased to hear your first year with OneCause was a success, and we're thrilled your donors enjoyed the seamless registration, ticket purchasing, and bidding experience. We appreciate your insights about bidding visibility, and we’re glad our customer service team was able to address your concerns. It’s great to know that the AI features helped speed up the auction item entry process. We’re excited for you to continue exploring the platform’s full capabilities for your next event. Thanks again for sharing your experience, and we look forward to supporting you in the future! ## Bonterra OneCause Discussions - [How can i better integrate QuickBooks and GiftWorks to avoid duplication of data entry](https://www.g2.com/discussions/how-can-i-better-integrate-quickbooks-and-giftworks-to-avoid-duplication-of-data-entry) - 1 comment, 1 upvote - [What kinds of peer-to-peer fundraising does your software support?](https://www.g2.com/discussions/what-kinds-of-peer-to-peer-fundraising-does-your-software-support) - 1 comment, 1 upvote - [Can donors cover costs associated with their donations?](https://www.g2.com/discussions/can-donors-cover-costs-associated-with-their-donations) - 1 comment, 1 upvote - [When are funds deposited in our organization’s bank account?](https://www.g2.com/discussions/when-are-funds-deposited-in-our-organization-s-bank-account) - 1 comment, 1 upvote - [How much does OneCause cost?](https://www.g2.com/discussions/pricing-9f1d088c-c0bc-4009-9676-16eef7aeffb8) - 1 comment, 1 upvote - [View Bonterra OneCause pricing details and edition comparison](https://www.g2.com/products/bonterra-onecause/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+17%3A23%3A30+-0500&secure%5Bsession_id%5D=d04fb937-fca3-4f01-ab28-a9dc59dbf2c2&secure%5Btoken%5D=39608bf8778945c07fc654f53b5679c84df08739c4ac8b93c42671dac586aa94&format=llm_user) ## Bonterra OneCause Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Amply](https://www.g2.com/products/amply-amply/reviews) - [Apple Pay for merchants](https://www.g2.com/products/apple-pay-for-merchants/reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) - [Chariot](https://www.g2.com/products/chariot-2025-04-15/reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Facebook Live](https://www.g2.com/products/facebook-live/reviews) - [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) - [iDonate](https://www.g2.com/products/idonate/reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bonterra OneCause Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Bonterra OneCause Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,055 reviews) - [Bloomerang Fundraising, formerly Qgiv](https://www.g2.com/products/bloomerang-fundraising-formerly-qgiv/reviews) - 4.7/5.0 (276 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews)