--- title: Bonterra OneCause Reviews meta_title: 'Bonterra OneCause Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 511 reviews by the users' company size, role or industry to find out how Bonterra OneCause works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 511 scale: '5' date_modified: '2026-07-20' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Bonterra OneCause Reviews **Vendor:** Bonterra **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 511 ## About Bonterra OneCause Raise more and reach more donors with OneCause fundraising software. Day in and day out, we put your cause at the center of everything we do. Our easy-to-use fundraising platform is designed to meet your donors where they are and maximize your impact. From auctions and peer-to-peer fundraising to online fundraising and Text2Give®, we’ve helped support 90,000+ campaigns so nonprofits can focus on what truly matters: advancing their mission. As a trusted provider of nonprofit auction software, we serve organizations across the United States and Canada and have been recognized with a BIG Innovation award and multiple customer service accolades from the Stevies, ICMI & CCW. OneCause offers powerful, easy-to-use fundraising software built to help nonprofits reach more and raise more. From online giving and auctions to peer-to-peer fundraising, events, appeals, and beyond—our all-in-one fundraising platform makes it simple to drive donor engagement and power year-round fundraising success. Since 2008, we’ve proudly partnered with more than 14,000 nonprofits, helping them collectively raise over $8 billion to fuel their missions. Whether you’re planning a gala, launching a giving day, or looking to grow donor engagement, OneCause is here to empower your mission. Our platform is built for flexibility, so nonprofits of all sizes can create giving experiences that inspire action. From ticketing and sponsorships to industry-leading silent & live auction software, custom branding, and donation processing, it’s your one-stop shop to raise more. ## Bonterra OneCause Pros & Cons **What users like:** - Users highlight the **user-friendly interface** of Bonterra OneCause, appreciating its intuitive design for seamless operation. (56 reviews) - Users value the **exceptional customer support** of OneCause, praising their responsiveness and assistance during events. (43 reviews) - Users appreciate the **user-friendly features** of OneCause, making fundraising event management straightforward and efficient. (34 reviews) - Users value the **streamlined fundraising process** of OneCause, enhancing efficiency and overall event management capabilities. (31 reviews) - Users find the **easy setup** of Bonterra OneCause helps maximize their event enjoyment and flow seamlessly. (24 reviews) - Users value the **helpfulness of staff** at OneCause, noting excellent support and user-friendly training experiences. (22 reviews) - Users commend the **simple and easy-to-use interface** of OneCause, enhancing management and integrating seamlessly with other systems. (21 reviews) - Intuitive (20 reviews) - Users praise the **user-friendly interface** of OneCause, making auction management simple and efficient for all involved. (18 reviews) - Reporting (17 reviews) **What users dislike:** - Users find the **learning difficulty** of Bonterra OneCause challenging, especially for those less tech-savvy, requiring additional support. (10 reviews) - Users face **confusion with integrations and settings** , struggling with bulk messaging and platform automation issues. (9 reviews) - Users find the **difficult learning curve** of Bonterra OneCause challenging, especially for those less comfortable with technology. (9 reviews) - Users find **limited customization** options in Bonterra OneCause, affecting the personalization of their event branding. (9 reviews) - Users find the **time-consuming learning process** with OneCause frustrating, especially for those unfamiliar with technology. (8 reviews) - Users find the lack of **CRM integration** with essential platforms a significant challenge for their operations. (7 reviews) - Difficult Setup (7 reviews) - Event Management (7 reviews) - Users note a **slight learning curve** for tech-challenged employees, but appreciate the potential of the new OneCause platform. (7 reviews) - Payment Issues (7 reviews) ## Bonterra OneCause Reviews ### 1. OneCause **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Bonterra OneCause?** The customer service representatives are knowledgable and helpful when I call with a question or issue. The event managers on the night of our event are efficient, helpful, and calm. **What do you dislike about Bonterra OneCause?** I really don't have any complaints! The software is pricey, but it always works and is easy to use behind the scenes and easy for our donors. **What problems is Bonterra OneCause solving and how is that benefiting you?** We have stopped doing a silent auction at our in-person gala, and the software has allowed us to do that. The man hours of assembling a display of items including bid sheets, etc, could be overwhelming and that is a thing of the past now. We do our entire silent auction online. I also think this format raises more money. **Official Response from Sarah Sebastian:** > Thank you for your review! We’re so glad to hear OneCause has helped streamline your auction process and eliminate time-consuming setup—freeing up your team and helping you raise more. It’s wonderful to know your donors find the experience easy and your team feels supported, both behind the scenes and on event night. We truly appreciate your kind words about our customer support and onsite staff. We work hard to deliver value through a reliable, easy-to-use platform backed by a team that’s here to help every step of the way. Thanks again for choosing OneCause! ### 2. The event went very well! **Rating:** 4.0/5.0 stars **Reviewed by:** Sydney G. | Resource Development Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Bonterra OneCause?** OneCuase has great analytic tools, as well, the event day tools for day-of management work very well. They were easy for my volunteers to operate and created a pleasant guest experience. This software is very versatile and can be used many ways. OneCuase customer support is the best! Super quick to reply and helpful. **What do you dislike about Bonterra OneCause?** I wish that I had more options regarding how to communicate with my supporters. There are odd restrictions about what can be sent via text/email and how long those can be. As well, I would like the ability to create my own mailing list. I t was also difficult to get my volunteers logged into their accounts. This needed to be done ahead of time. **What problems is Bonterra OneCause solving and how is that benefiting you?** Our check in and out is much smoother now. Our auction was also run smoothly and we enjoyed using the thermometer. **Official Response from Sarah Sebastian:** > Thank you for the kind words and feedback! We’re delighted to hear that OneCause made event-day management easy for you and your volunteers, helping create a smooth and enjoyable experience for your guests. It’s also wonderful to hear that our analytics and customer support have been valuable for your team—quick, helpful support is something we always strive to deliver. Thanks for trusting us to be a part of your fundraising! ### 3. Easy to use platform and an incredible team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Kennedy D. | Chapter Impact Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Bonterra OneCause?** The platform is easy to use when designing your event page, collecting funds, and checking in event guests. Their support staff is very helpful when working with technical glitches or if you need additional help using the platform. The variety of features available in the platform like ticketing, auction (live & silent), raffle, and fundraising pages are the aspects that we use the most and enjoy. **What do you dislike about Bonterra OneCause?** Sometimes platform enhancements suggestions take a while to get through the phases to the software, but this means that the team takes their time to carefully review the suggestions and if it will be widley accepted among their clients. **What problems is Bonterra OneCause solving and how is that benefiting you?** We use this platform to sell ticket our events - we use the auction features, give from the heart, raffles, and fundraising pages. **Official Response from Sarah Sebastian:** > Thank you so much for the thoughtful review! We’re glad to hear that OneCause has been easy to use for your event management needs and that you’ve enjoyed features like ticketing, auctions, raffles, and fundraising pages. It’s great to know our support team has been helpful when you’ve needed assistance! Thank you for sharing your experience, and we’re proud to be part of your fundraising efforts! ### 4. Review from the Foundation for Palm Beach State College for our Golf Classic 2023 and 2024 **Rating:** 5.0/5.0 stars **Reviewed by:** Steven W. | Data and Prospect Research Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Bonterra OneCause?** I love the team at OneCause. Everyone that I have worked with at OneCause has been a pleasure to work with. Our last site manager, Catherine Largo was an absolute joy. She was not only knowledgeable about the platform, but also assisted us in setting up our auction tables. This was above and beyond her scope of work, but was greatly appreciated. She exudes professionalism and we would love to work with her again. In our previous event, Amanda Fisher was our site manager. She was also awesome. In this event, we were behind in setting up the software, as this was our first time. She cheerfully made light work of this. Eryn Murphy and Sara Sender have always been prompt and willing to help with any iddue we faced. The platform is easy to use both on the customer facing aside and for admins. Thanks so much for all your help! **What do you dislike about Bonterra OneCause?** I'll let you know when I find something I dislike. **What problems is Bonterra OneCause solving and how is that benefiting you?** The platform provides a seemless check-in process and auction management. **Official Response from Sarah Sebastian:** > Thank you for your kind review! We’re thrilled to hear how much you’ve enjoyed working with our team. It’s great to know their support made a difference for your events. We’re also glad you find the platform easy to use on both the front and back end. Looking forward to your continued success! ### 5. ONECAUSE **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Bonterra OneCause?** More options and best customer support would be helpful **What do you dislike about Bonterra OneCause?** Lower charges or offer more for charges so expenses equal out **Recommendations to others considering Bonterra OneCause:** Do the classes first **What problems is Bonterra OneCause solving and how is that benefiting you?** With threat of covid it helped raise funds in case we could not have an in person event. **Official Response from Maggie Cavanaugh:** > Thank you so much for taking the time to provide us with valuable feedback. It is through reviews like yours that we can continually enhance our product and user experience. ### 6. EASY AND HELPFUL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Bonterra OneCause?** THE SYSTEM IS FAIRLY INTUITIVE -- EASY TO NAVIGATE **What do you dislike about Bonterra OneCause?** WHEN CREATING SPONSOR LOGOS, IS YOU WANT TO ORDER THEM A CERTAIN WAY, YOU CANNOT DRAG AND DROP -- YOU PHYSICALLY HAVE TO CLICK THE UP AND DOWN ARROWS TO GET THE LOGO WHERE IT NEEDS TO BE. FOR EXAMPLE, IF SPONSOR 100 NEEDS TO BE MOVED UP TO #3, YOU LITERALLY HAVE TO CLICK THE UP ARROW 97 TIMES TO GET THE LOGO TO THE POSITION YOU WANT. THAT'S WAY TOO CUMBERSOME. **What problems is Bonterra OneCause solving and how is that benefiting you?** IT PROVIDES A ONE-STOP SHOP FOR COLLECTING AND TRACKING INFORMATION WE NEED FOR OUR FUNDRAISER **Official Response from Sarah Sebastian:** > Thank you so much for leaving a review! We’re so glad to hear that you find OneCause intuitive and helpful for managing your fundraising efforts. It’s great to know the platform provides a one-stop shop for collecting and tracking the information you need. We appreciate your feedback on sponsor logo placement and will share this with our team as we continue to look for ways to improve the user experience. Thanks again for sharing your thoughts! ### 7. WSACT Foundation review of OneCause/BidPal **Rating:** 5.0/5.0 stars **Reviewed by:** Alison H. | Vice President, Community Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Bonterra OneCause?** The most impressive thing about OneCause is its customer support. They have been very helpful with the rollout of their new platform and have taken the time to make sure we feel comfortable with all the amazing upgrades. **What do you dislike about Bonterra OneCause?** Honestly, at this point nothing. The new platform is powerful and meets so many of the requests and needs from their end users. I am excited to get more familiar and run our first event on it in 2025. **What problems is Bonterra OneCause solving and how is that benefiting you?** BidPal will allow us to be more streamlined with not only our in-person events but also our virtual events. The more comfortable you get with the platform, the more you realize all it can do for your fundraising needs. **Official Response from Kellen Niespodziany:** > Love helping you streamline your events, Alison. We thank you for your feedback as we continue to add enhancements that create the best user experience possible. Fundraise on! ### 8. Great for event check-in and auctions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Bonterra OneCause?** It's pretty easy to use and the system is great for tracking payments, assigning tables, checking in and overall event management on the day of the event. We use it once or twice a year but it is worth it whern managing our gala event and the ease of integration with our banking and ACH system was great. **What do you dislike about Bonterra OneCause?** You don't receivce formal training and it can be a little expensive, however the customer support is great! **What problems is Bonterra OneCause solving and how is that benefiting you?** overseeing and handling our live/silent auction and our fund-a-need. We needed a system where we could check-in, assign tables, gather credit crad/payment information and be able to connect it to a place where people could place online bids with auciton information. This system does it all. **Official Response from Sarah Sebastian:** > Thank you for your review! We’re thrilled to hear that OneCause has been a valuable tool for managing your gala events, from check-in to auctions and payments. It’s great to know the platform has streamlined your event management and integrated smoothly with your banking and ACH system. For training, we offer a variety of resources to help you and your team get the most out of OneCause, including on-demand and live courses, office hours, and our dedicated help desk. If you ever need assistance or want to explore these options, please don’t hesitate to reach out—we’re happy to help! ### 9. Top Notch Software System **Rating:** 5.0/5.0 stars **Reviewed by:** Addison U. | Assistant Director of Annual Giving, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Bonterra OneCause?** I enjoyed the capabilites that include the ease of not only the users end but also my side when uploading auction items, selling in tickets, table management. It was all so easy to navigate! Not only did we use it for an auction last spring, we also used it again for a fundraising banquet in the fall. Being able to contact Customer Support whether via email or phone was a nice feature. **What do you dislike about Bonterra OneCause?** Sometimes when trying to log in on my end, it stalls out and never actually signs in. I just have to keep regreashing the page until it finally signs me in. **What problems is Bonterra OneCause solving and how is that benefiting you?** I cant say this question pertains to me **Official Response from Sarah Sebastian:** > Thanks for your review! We’re so pleased to hear that OneCause made managing your auction and fundraising banquet easy and seamless. It’s great to know that both you and your attendees find the platform user-friendly, and we’re glad you’ve had a positive experience with our Customer Support team. Regarding the login issue--that's definitely not something we typically hear. If you haven't already reached out to support@onecause.com to share details, please do. Thank you again for sharing your experience with us and for trusting us to be part of your fundraising! ### 10. After the innitial lerning curve, platform is easily managed. good support system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Bonterra OneCause?** Allows for multiple users. Navigation tools easy to understand. We have never had an issue with contacting customer support. The initial implementation perhaps relies little too much on videos. **What do you dislike about Bonterra OneCause?** Having to use drop box in order to upload pictures to pages **What problems is Bonterra OneCause solving and how is that benefiting you?** None present at this time **Official Response from Sarah Sebastian:** > Thank you for taking the time to leave a review! We’re glad to hear you're comfortable with the platform and now find it easy to manage—and that our support team has been consistently helpful. That’s what we aim for! We appreciate your note about image uploads. If you haven’t already moved to the new OneCause Fundraising Platform, we encourage you to get in touch—it eliminates the need for external image hosting like Dropbox and makes uploading much simpler. We’re here if you’d like help making the switch! Thanks for trusting us to support your mission! ### 11. Helped us double our success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Bonterra OneCause?** The OneCause on-site consultants were extremely helpful and feel like a part of our team. **What do you dislike about Bonterra OneCause?** It can be difficult to get used to the platform and configure it for your event. **What problems is Bonterra OneCause solving and how is that benefiting you?** Consolidating all of our auction, donation and raffle donations for our event. **Official Response from Sarah Sebastian:** > Thank you for your review! We're thrilled to hear OneCause helped double your success. Thanks for your kind words about our on-site consultants—it's wonderful you felt like they were part of your team and helped drive your success. We understand that getting started with a new platform can be challenging. If you’d like additional training or support, please reach out—our team is always here to help ensure you get the most out of OneCause. We look forward to partnering with you in the future! ### 12. Excellent Customer Service and Exceptional Innovation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Bonterra OneCause?** Their customer service is unmatched and their advanced features are always far beyond any of their competitors. **What do you dislike about Bonterra OneCause?** There is so much you can do with OneCause that it can feel intimidating to some users who are not good with technology. I find that I need to often spend time with staff who are less comfortable with technology to help them reduce down all the features to the minimum they need to be successful. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is always trying to make quality of life improvements in their platform. They recognize flows and time suckers and work to make the process easier both for the staff and for the donors. **Official Response from Sarah Sebastian:** > Thank you for the thoughtful review! We’re thrilled to hear that you value our customer service and advanced features—it’s always our goal to stay ahead of the curve and provide exceptional support. It’s great to know OneCause is helping improve the experience for both your team and your donors. We appreciate your feedback on the platform's breadth of features. Thanks for sharing your experience, and we’re here to support you every step of the way - whether through our support team or educational how-to courses, videos, and articles. Always happy to help! ### 13. One stop shopping! **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi S. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Bonterra OneCause?** Multi level software designed and improved to help fundraisers where they are at! **What do you dislike about Bonterra OneCause?** It is not a standalone CRM - you will need another platform to manage your donors. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause provides a one stop experience for not only our guests but also for the team to use. We do not have to utlizie multiple platforms for ticketing, auctions, operations, and donations. We are able to use one platform, which makes it easy for our guests to get the information from one source and use just one system. Half the problem for end users is learning the software - and this takes that problem away. **Official Response from Sarah Sebastian:** > Thank you for your review! We’re so glad to hear that OneCause provides a seamless, one-stop experience for both your team and your guests, simplifying ticketing, auctions, and donations. Making fundraising easier and more efficient is exactly what we strive for! While OneCause is not a standalone CRM, we are continuously expanding our integration offerings. Thank you for trusting us to be a part of your fundraising! ### 14. Best Software Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** 2DEF O. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Bonterra OneCause?** OneCause provides an intuitive and easy-to-navigate interface, which is beneficial for both organizers and participants of fundraising events. The platform offers robust tools for planning and managing various types of fundraising events, including auctions, galas, and peer-to-peer campaigns. This includes everything from ticket sales to seating arrangements. **What do you dislike about Bonterra OneCause?** The pricing structure of OneCause can be relatively high, especially for smaller nonprofits with limited budgets. The costs associated with premium features and transaction fees might be a concern. Despite its user-friendly interface, there can still be a learning curve for new users. Some users might find it challenging to fully utilize all the features without adequate training. While OneCause offers a range of customization options, some users may find them insufficient for highly specific or unique fundraising needs. More flexibility in design and functionality could be beneficial. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause addresses several key problems faced by nonprofits in their fundraising efforts, providing numerous benefits to organizations. Managing fundraising events can be complex, involving ticket sales, auction items, seating arrangements, and more.OneCause offers comprehensive tools to streamline event planning and management, from ticketing and registration to post-event reporting. This saves time and reduces the stress of organizing events, allowing nonprofits to focus on engaging with donors and maximizing fundraising efforts. Engaging donors and keeping them involved can be challenging, especially in a digital-first world. Features like mobile bidding, online auctions, and peer-to-peer fundraising keep donors engaged through interactive and accessible platforms. Increased donor participation and retention, leading to higher fundraising success. **Official Response from Sarah Sebastian:** > Thank you so much for your review! We're delighted to hear that you find OneCause intuitive and beneficial for organizing and managing your fundraising events. It's fantastic to know that our tools are helping to streamline your efforts and engage donors effectively. We understand that pricing can be a concern and appreciate your feedback. We're committed to providing best-in class tools, support, and value to all our customers, and we're always looking for ways to enhance our platform and create excellent return on investment. Thank you again for sharing your experience with us and for choosing OneCause to support your fundraising initiatives! ### 15. Tamra, you are my hero! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Bonterra OneCause?** The day that our silent auction was scheduled to go live, I realized that our supporters were having technical difficulties - they were unable to access the silent auction items! It was almost 5 PM when this was brought to our attention, and I was panicked, how were we going to fix this!! I quickly called OneCause support and explained our situation. Answering on the other end was Tamra, who helped set me at ease, and talked me through the steps of resolving our technical difficulties for our users. I was so, so grateful for Tamra's upbeat attitude and patience as I rambled through my problem. Her can-do confidence and genuine kindness were much needed as I delt with this after hours "emergency." Tamra, thank you for your help and support!! **What do you dislike about Bonterra OneCause?** The only issue we encountered was that our silent auction did not go live when we thought it would. After a quick call to OneCause support, we were able to get it up and running and make sure the items were accessible to our supporters. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause helped us create a hub for our silent auction for our recent charity gala. Having such a suppportive customer service team on hand made it easy to implement this portion of our event as we planned everything else from the ground up. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience! We’re so glad that Tamra was able to assist you quickly and put your mind at ease during such a critical moment. It's great to hear that our support team made a difference when you needed it most. We appreciate your feedback and are thrilled that OneCause was a valuable part of your charity gala. In the future, we're always here to help with a pre-event call to put your mind at ease. :) ### 16. Excellent Platform that provides good donor/guest experience **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick F. | Foundation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Bonterra OneCause?** Excellent donor/guest experience, good back-end experience and tools. Flexibility within the platform to do the things I want to within my events. The look and feel of my event website is fully customizable with platforms like Canva, and others, which does not take a web programming genius. Excellent product documentation and knowledgebase for figuring out problems or "how do I do...", and excellent customer service access through chat, email, or phone to help. **What do you dislike about Bonterra OneCause?** It is not as intuitive as other platforms, but that is a tradeoff for the amount of features and platform flexibility. I have also found that the guest/donor experience is better because of that tradeoff. Sometimes it is easy to forget what feature does what, or what report gives you the data you want, so there is some trial and error, dependong on how many events you do in a year. There are some little random settings that you need to remember to either activate or de-activate to get things to work right. It takes going through the setup a few times to remember and figure this out, but ultimately, it's not a big deal. It takes some trial and error with the image sizes for the websites you build, that can be a bit frustrating, but ultimately worthwhile, because it give you more control over the look, feel, and function. **What problems is Bonterra OneCause solving and how is that benefiting you?** I don't know of any major issues. **Official Response from Sarah Sebastian:** > Thank you for taking the time to share your review, Patrick. We LOVE to hear that OneCause provides an excellent donor & guest experience for your supporters! It's also great to see that our support team and documentation has been helpful. We appreciate your feedback on the ins and outs of the Platform, and we're always working to improve the user experience so our customers can easily take advantage of the features and flexibility you mentioned. Thank you for partnering with us! ### 17. OneCause was perfect for our gala fundraising event **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy B. | Executive Director/Event organizer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Bonterra OneCause?** OneCause was a complete solution for our event, from selling tickets/sponsorships, hosting an event webpage, providing an electronic online and on site auction, seating/table assignments, checkin/out, handling donations, and payments. **What do you dislike about Bonterra OneCause?** I haven't used any other systems except for home grown spreadsheets. It seems to do all we need. **What problems is Bonterra OneCause solving and how is that benefiting you?** Complet event management. **Official Response from Sarah Sebastian:** > Thank you so much for your review! We’re glad to hear that OneCause was a complete solution for your gala, making everything from ticket sales to check-in and auction management seamless. It’s great to know the platform met all your needs and helped streamline your event. Thank you for choosing OneCause—we’re thrilled to support your fundraising success! ### 18. OneCause helps our Cause! **Rating:** 5.0/5.0 stars **Reviewed by:** Gina P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Bonterra OneCause?** OneCause is very userfriendly and when I don't know how to do something, their training videos and websites are very helpful as is customer service when I need a little more help! We've used OneCause for over a decade and I've been working with it for the past three years for our event planning. We've had events where OneCause provided support persons and equipment and we've had events that were completely DIY. As the event is approaching and ending, I use OneCause multiple times a day to track progress and do post-event reports. Our most recent experience with OneCause was for a golf tournament (a new event for us) and integration and implemtation was easy and seemless! **What do you dislike about Bonterra OneCause?** My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my entry. It's not a deterrent, I just go about entering, saving, and entering the next item differently. **What problems is Bonterra OneCause solving and how is that benefiting you?** No more paper bid sheets! No more raffle tickets! Everything is on the OneCause platform where tickets, bidding, and donations are simple. **Official Response from Sarah Sebastian:** > Thank you for writing up a review, Gina. We second your "no more paper bid sheets!" comment! So glad to hear that you find OneCause user friendly and that you're seeing success across a variety of events. We'll pass along the feedback about items sometimes not saving correctly - if you have any additional details, please be sure to send those over to support@onecause.com. Thank you for trusting us to be a part of your fundraising! ### 19. Wonderful, comprehensive event software! **Rating:** 4.5/5.0 stars **Reviewed by:** Catie D. | Director of Advancement, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Bonterra OneCause?** OneCause is helpful as an event platform because EVERYTHING happens inside the software - setting up ticket sales, uploading items, guests purchasing tickets, etc. There are a number of features that are easy to use. When you have a question, there is always an answer through customer support. This was our third year working with OneCause and our pre-event check ins were so helpful in making sure we had things set up the way we wanted. This past year we were comfortable enough to go from 2 on-site support staff down to 1 because our volunteers are familiar and the software is user-friendly. After the event, the reports help our committee analyze the items we should sell again, what was popular, and what maybe to leave out next year. **What do you dislike about Bonterra OneCause?** The cost is a big factor in utilizing the software, as we are a small private non-profit school. We have found it useful enough to continue our contract for 3 years. **What problems is Bonterra OneCause solving and how is that benefiting you?** The auction reports help our committee see what items are selling and what are less popular. We use this information to help drive our procurement process for the next event. **Official Response from Jennifer Haffey:** > We're thrilled to hear that you found OneCause to be a comprehensive and helpful event platform! Our team is dedicated to providing user-friendly features and excellent customer support to ensure a smooth experience for our clients. We understand the concern about cost and are constantly working to provide value for our clients, including small non-profit organizations. We appreciate your feedback and are committed to helping you achieve success with your events. ### 20. OneCause helped make our gala amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Bonterra OneCause?** Our organization loves how OneCause just works - very rarely do issues pop up that aren't resolved very easily and quickly. The OneCause staff is also incredibly helpful, patient, knowledgeable, and responsive. They are a pleasure to work with and clearly care about our organization's success! **What do you dislike about Bonterra OneCause?** The only downside I can think of is that as the software has changed, the training videos have not all been updated yet. Some of those changes occurred while I was in the middle of training on how to use the system, so I then had to re-learn/familiarize myself with parts of it on my own. Additionally, the fact that each email can only be used for one ticket purchase (as in, spouses cannot use the same email for two separate tickets) caused issues with some of our guests. **What problems is Bonterra OneCause solving and how is that benefiting you?** Our previous year's event involved a silent auction, which we used a different online system to run. This system is clunky, unintuitive, and not user-friendly and our guests struggled to use it. It also required an app to use fully, which only worked with Apple products. Needless to say, we lost so many potential donations and our guests were frustrated. OneCause's system solved literally all of those problems for us: it's easy, intuitive, and browser based. Our guests loved it and any issues we had were easily fixed with help from the amazing OneCause staff! **Official Response from Jennifer Haffey:** > Thank you for your positive feedback! We're glad to hear that our software has been easy to use and that our staff has been helpful and responsive. We understand the importance of keeping training materials updated and are working to address this issue. Thank you for choosing OneCause for your fundraising event! ### 21. Robust platform with flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Debbie K. | Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Bonterra OneCause?** Fantastic customer support and flexibility **What do you dislike about Bonterra OneCause?** Features from other platform not available **What problems is Bonterra OneCause solving and how is that benefiting you?** Flexibility of the platform allows us to have multiple options for fundraising **Official Response from Sarah Sebastian:** > Thank you for your review! We’re glad to hear that you value the flexibility and fantastic customer support OneCause provides. It’s great to know the platform is helping you create multiple fundraising options to meet your needs! If you haven't already shared your feedback on features, please send us a note at hello@onecause.com. Thank you again for sharing your experience, and we’re here to support your success! ### 22. Simple and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Damon M. | Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Bonterra OneCause?** OneCause not only has easy to use software, but they have a dedicated team ready to assist. **What do you dislike about Bonterra OneCause?** Adding pictures could be simpler. It shouldn't need to pull from anywhere. It could be drop and drag. **What problems is Bonterra OneCause solving and how is that benefiting you?** Auctions and raffles. **Official Response from Sarah Sebastian:** > Thank you for your review, Damon! We’re so glad to hear you find OneCause easy to use and that our dedicated team has been helpful when needed. It’s great to know the platform is supporting your auctions and raffles successfully! We'd love to show you the capabilities of the updated OneCause Fundraising Platform, which does offer direct photo upload for auction items. Send us a message at hello@onecause.com and we'd be happy to help. And thank you for being part of the OneCause family! ### 23. One Cause made our event a success! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Bonterra OneCause?** My favorite thing about OneCause is that it is user-friendly for both the event attendees and the event managers. I also think their customer services is the best I've seen from a software. **What do you dislike about Bonterra OneCause?** The only thing I don't like is it doesn't directly integrate into our donor database. **What problems is Bonterra OneCause solving and how is that benefiting you?** It solved the problem of difficult registration and payment. it makes registration and payment easy and seamless so there is no follow-up needed after the event. **Official Response from Sarah Sebastian:** > Thank you for taking the time to share a review! We’re thrilled to hear that OneCause helped make your event a success and that both your attendees and event managers found it easy to use. It’s also wonderful to know that our customer service stood out to you—that’s exactly what we aim for! We appreciate the note on your donor database, and we’re continuously working to expand our integration offerings to better connect with the tools and systems our customers rely on. Thanks for choosing OneCause to simplify your registration and payment processes. We’re glad to be a part of your fundraising journey! ### 24. OneCause: Our All-in-One fundraising tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Nina N. | Development and Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Bonterra OneCause?** OneCause provides support like no other platform. The courses, webinars, virtual support, built in features, and more helps our organization with major events and year-round fundraising. OneCause consistently adds features that allows us to stay current with our fundraising practices and our donorbase. **What do you dislike about Bonterra OneCause?** No issues with OneCause or its support - we're doing our best to keep up and utilize the tools they offer so we can meet our fundraising goals. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause has built-in templates that makes our fundraising pages and auction slides look professional, modern, and are compatible with any digital display they are being viewed. We know that we can trust the functionality of OneCause tools and that each of our donors have a seamless experience when contributing to our cause. **Official Response from Sarah Sebastian:** > Thank you for your wonderful feedback! We're thrilled that our support, features, and tools have helped your organization achieve its fundraising goals. It's great to hear that templates and seamless functionality are making a difference for both your team and your donors. We appreciate your trust and look forward to continuing to support your success! ### 25. Game changer for your events. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Bonterra OneCause?** One Cause is not onlu auction software, but a fully comprehensive way to run your event. The support I have recived has always been outstanding. For example, at one event I couln't find the day of phone number I was supposed to use to take me directly to customer service. I desperately called the One Cause contact I had on file and she immediately connected me with the right peope AND checked on the event later in the night when she didn't have to. I have had no issues implementing OneCause for two different organizaitons. Plus, being able to pull reports compatible with Razor's Edge is extremely time saving. **What do you dislike about Bonterra OneCause?** There can be a slight learning curve for employees who are not great with technology. I do wish OneCause would add additional features for more advanced users. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause solves the issue of the dreaded paper bid sheet and allows for offsite participation. **Official Response from Sarah Sebastian:** > Thank you for taking the time to share a review! We're happy to hear your organization is finding fundraising AND event management success with OneCause. We'd love to learn more about the features you're looking for - if you haven't yet moved to the new Platform, that may be the solution. Our team would be happy to chat with you to understand your needs - drop us a line at support@onecause.com. Thanks for trusting us with your fundraising! ### 26. Very helpful with a few annoying work arounds. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Bonterra OneCause?** It is all online and can be managed anywhere I have internet. Also the support is great. **What do you dislike about Bonterra OneCause?** Money can not be seperate by type of item purchased. We have to run multiple "events" for one event to sort money to meet our state gaming regulations **What problems is Bonterra OneCause solving and how is that benefiting you?** It's all in one place and we know where it is. I can give people access to what they need. **Official Response from Sarah Sebastian:** > Thank you for taking the time to share your feedback! We're glad to hear you find OneCause easy to manage from anywhere, and that our support has been helpful. Regarding separating purchases into various accounts - it sounds like you may be referring to running a raffle. We know managing raffle proceeds can be complicated since those laws vary state by state. We've added lots of features to help make this process easier, and we know from your experience we still have more we can improve! If you have any additional feedback, we'd love to chat - just send us a note at hello@onecause.com. Thanks again for your review - and for trusting us to be a part of your fundraising. ### 27. Great customer service and knowledgeable staff **Rating:** 5.0/5.0 stars **Reviewed by:** Seth P. | Director of Events, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Bonterra OneCause?** I most appreciate the guides on the website that help me problem solve quickly when I'm confused or trying to navigate something I'm learning. I also appreciate being able to chat directly with someone from customer service who will problem solve for me in a quick fashion. **What do you dislike about Bonterra OneCause?** I think it's not the most visually pretty product for my customers but there is enough customization that helps get by. **What problems is Bonterra OneCause solving and how is that benefiting you?** It seems like OneCause is constantly improving and staying with the times. **Official Response from Sarah Sebastian:** > Thank you so much for your feedback! We’re glad the guides and customer service have been helpful for you. We appreciate your input on the visual design and are always working to make the functionality and look of our platform even better. It’s great to hear you’re noticing our continuous updates—your insights help us keep growing! ### 28. Amazing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Co-Founder, Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Bonterra OneCause?** This was our first fundraising event for our small nonprofit. It was a scary leap of faith to buy this software when we don't have a lot of funds but it was 10/10 worth it. Very user friendly for both us and those that attended. Amazing for our silent auction, and the slide show and matching game were great personal touches. **What do you dislike about Bonterra OneCause?** I wish that when people made donations, the system recorded email and mailing addresses. It was a hassle to give out letters of acknowledgement after the event. **What problems is Bonterra OneCause solving and how is that benefiting you?** Made the auction so easy and made it easy for us to raise funds. **Official Response from Sarah Sebastian:** > Thank you for taking the taking the time to share a review! We’re so glad OneCause helped make your first fundraising event a success, especially with the silent auction and unique features like the slideshow and matching game. It’s wonderful to hear it was worth the leap! You should have a record of information for donors - let us know if you need assistance, or if we're misinterpreting your feedback - happy to help. Thanks again for sharing your experience! ### 29. Excellent end user interface! **Rating:** 5.0/5.0 stars **Reviewed by:** Denise H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Bonterra OneCause?** I've used many systems to create and host an online auction. OneCause by far and away has the best end user interface that allows for an excellent bidder experience. I've even had board members share that they would never host an event with another software. I especially love that it texts bidders when they have been outbid instead of just an email that gets los in their inbox! **What do you dislike about Bonterra OneCause?** Sometimes the back creator end of the system is a bit clunky, but once you get the hang of it, it's not a problem. **What problems is Bonterra OneCause solving and how is that benefiting you?** Ease of customer use! **Official Response from Sarah Sebastian:** > Thank you for the wonderful feedback, Denise! We're delighted to hear about your positive experience and that OneCause is your go-to for hosting online auctions. It always feels like an extra-special win when board members love the software you use! We also appreciate your input on the back-end system and are always working to improve. Thank you for partnering with us. ### 30. Very functional tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Bonterra OneCause?** Features, reports, functionality, customer support. **What do you dislike about Bonterra OneCause?** Backend User-Interface is a bit clunky and hard for some people to learn. Giving center page customization is outdated and limited. **What problems is Bonterra OneCause solving and how is that benefiting you?** Allows us to run registration and seating assignments for our fundraising events more smoothly and increases engagement in silent auctions. **Official Response from Sarah Sebastian:** > We’re glad to hear that OneCause has helped streamline your registration and seating assignments while boosting engagement in your silent auctions. It’s great to know you value our features, reports, and customer support! We appreciate your feedback on the backend interface and customization options and are always working to enhance the platform. Thanks for sharing your experience! ### 31. Very effective product for event management. **Rating:** 5.0/5.0 stars **Reviewed by:** Angie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about Bonterra OneCause?** Ease of use for set-up and management of events, as well as, from the attendee perspective. **What do you dislike about Bonterra OneCause?** Having a webpage designer in house would be helpful. **Recommendations to others considering Bonterra OneCause:** It has work really well for us for a variety of events and fundraising campaigns. **What problems is Bonterra OneCause solving and how is that benefiting you?** Makes managing and tracking of events easy and is very user-friendly for your guests/attendees. Also provides an easy way to tell tickets to non-auction events and organize tables of attendees for such events like a trivia night or a golf tournament. **Official Response from Sarah Sebastian:** > Thanks for your review, Angie! We love hearing that you're successfully using OneCause for a variety of events. If you're looking for a designer for your nonprofit website, we do have an extensive partner network that includes marketing agencies that do web design. If you're looking for assistance with your event page design, we'd be happy to provide tips and advice for your next event. ### 32. OneCause was extremely helpful with last-minute event plans **Rating:** 4.0/5.0 stars **Reviewed by:** Haley B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Bonterra OneCause?** Everyone on our team as well as all customer service representatives that I worked with were extremely helpful and knowledgeable. We were on a time crunch and everyone at OneCause banded together with us to make sure that we had everything we needed and were set to go. **What do you dislike about Bonterra OneCause?** The only thing that really came up as an issue for us was the lack of mass email functionality, specifically for pre-registration, when we did not have phone numbers for all supporters. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause solved the main problem for our event which was an auction software that we needed. Our organization had never put on an auction before so the ease of use to set up our auction packages and the spotter tool were immensely helpful. It was also great to have a OneCause staff member at our event helping us work out any kinks along the way and made us all feel really confident at our event! Another big problem it solved for us was getting peoples credit card info and other contact information prior to the event which saved a lot of time at check-in. ### 33. The best platform for fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Bonterra OneCause?** OneCause is very user friendly for the user and for donors. The customer support is fantastic, always avaliable and ready to answer your questions. **What do you dislike about Bonterra OneCause?** It does time some time to know all the features, but once you do it once - you know how to do it! **What problems is Bonterra OneCause solving and how is that benefiting you?** Ease of fundraising, trust with donors **Official Response from Sarah Sebastian:** > Thank you for your wonderful review! We’re so glad to hear that OneCause has been user-friendly for both you and your donors, and that our customer support team has been there whenever you needed help. It’s great to know that once you’ve used a feature, it becomes second nature. Thanks for sharing your experience, and we’re thrilled to be a trusted partner in your fundraising efforts! ### 34. Optimizes MY time and allows me to efficiently plan **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth G. | Deputy Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Bonterra OneCause?** I love the back end features of One Cause provided that not every sponsor pays through the system. I also really appreciate the learning videos through the University which has allowed me to feel like an expert when using this software. **What do you dislike about Bonterra OneCause?** Something that had been difficult was creating the custom pages and setting that up through Google Drive. I am happy that they changed this feature in the newest software. **What problems is Bonterra OneCause solving and how is that benefiting you?** Ticketing and seating plus the check in aspects **Official Response from Jennifer Haffey:** > We're glad to hear that you find the back end features and learning videos helpful. We're constantly working to improve our software and appreciate your feedback on creating custom pages and setting up through Google Drive. We're pleased to hear that the newest software has addressed this issue. Thank you for sharing how Bonterra OneCause is benefiting you with ticketing, seating, and check-in aspects! ### 35. User friendly Auction Gala planning platform **Rating:** 5.0/5.0 stars **Reviewed by:** Teran F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Bonterra OneCause?** To be honest, I have only used OneCause and this is my second year planning our Auction Gala with 270 attendees and about 140 silent & live packages. Because it is user friendly, I am confident in all areas of the platform. Customer support has continually been helpful. **What do you dislike about Bonterra OneCause?** This year, nearly every time we called customer support, there was a wait and we had to be called back. It was not a huge deal, but it's always better when someone can answer right away. **What problems is Bonterra OneCause solving and how is that benefiting you?** We need to raise ~$400,000 at our annual Auction Gala and OneCause helps me achieve that fundraising goal. **Official Response from Sarah Sebastian:** > Thank you for sharing this, Teran! We're happy to hear that you find OneCause user friendly and helpful in achieving your fundraising goals. We apologize for any wait time you experienced when calling customer support, but rest assured that our team will always get you taken care of. We're so glad you're part of the OneCause family! ### 36. Great User Experience and Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Paul B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Bonterra OneCause?** We have used OneCause software for our annual auction event for the last 5 years. Overall, it has greatly improved our event and created an easy experience for our guests both in person and online. The event manager, support team, and onsite help the day of the event have been very responsive and useful for us. I would certainly recommend OneCause to someone planning an auction event. **What do you dislike about Bonterra OneCause?** We experienced challenges with a new software they rolled out at our 2022 auction event. It seemed like this new software was trying to do a lot, and the auction functionality really suffered as a result. We went back to using the "old" auction software for our 2023 event and found it a much better experience for us and our guests. **What problems is Bonterra OneCause solving and how is that benefiting you?** This software gives us an easy way to manage our online bidding for our Auction. We have a lot of items in our auction (over 350), and this software makes it easy to track items and allow people to bid online for them. We get detailed and helpful reports after the event so we can track the effectiveness of our event. For our bidders, the old software makes it very easy for them to bid online and have a great auction experience. When bidding is easy and enjoyable, we raise more money for our school. ### 37. Great Experience, successful event! **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel K. | Development Consultant, Director of Strategic Partnerships , Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Bonterra OneCause?** The training portal and easy to use platform. **What do you dislike about Bonterra OneCause?** There were some technical issues that even tech support wasn't able to figure out, but they were minimal and didn't impact the overall success of our event. **What problems is Bonterra OneCause solving and how is that benefiting you?** We needed a platform to fundraise for an event that included a silent auction. **Official Response from Sarah Sebastian:** > Thank you for your positive feedback and for sharing your experience with us! We’re thrilled to hear that you had a successful event and found our training portal and platform easy to use. We appreciate your patience regarding the minor tech issues you encountered. Your input is invaluable as we strive to improve our services continuously. We're glad OneCause was able to support your event and silent auction - thanks for partnering with us in your fundraising! ### 38. Explosive growth **Rating:** 5.0/5.0 stars **Reviewed by:** James V. | Development Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Bonterra OneCause?** In the first year of using OneCause, we increased income by 87%. While the number of active participants at our Walk stayed the same, the P2P donations soared. They make it very easy for non-tech participants to reach out to their friends to get them to support their attendance with a gift to our charity. **What do you dislike about Bonterra OneCause?** The learning curve isn't steep but it does take some extra time for the first event to learn the software. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause helps me enroll teams and individual participants very easily. Most people could use the software themselves. I had only one complaint out of almost 1,000 people. That's a far better rate than other platforms. ### 39. Executive Assistant to the CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Emily C. | Executive Assistant to Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Bonterra OneCause?** The invaluable support provided by our dedicated OneCause Consultant proved to be a game-changer for the success of our events. Her unwavering availability for questions and assistance was absolutely crucial. With her expertise and commitment, she played a pivotal role in ensuring the seamless execution of our events, making the entire experience exceptionally smooth and successful. **What do you dislike about Bonterra OneCause?** I initially found the new platform a bit challenging to navigate. After a few training sessions and some hands-on exploration, I started to get the hang of it. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause has proven to be an indispensable tool for our non-profit, allowing us to seamlessly organize and execute events and auctions. Without this platform, the prospect of orchestrating a successful event would be daunting. From managing auctions and raffles.wine/bourbon pulls, overseeing check-ins, and streamlining payment processing, OneCause serves as our comprehensive solution, elevating our event coordination to new heights ### 40. Simple and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Bonterra OneCause?** OneCause has an amazing product, BidPal, that allows us to manage our multiple events seamlessly and easily, all web based and simple to use. Customer service has always been on par and even better! **What do you dislike about Bonterra OneCause?** Not much to be honest...i do wish there was a way to get a bulk discount on ipad rentals, and am in the process of working with my consultant re this. **What problems is Bonterra OneCause solving and how is that benefiting you?** Ease of use for multiple aspects including the auction, fixed price items, registration, text messages, etc. **Official Response from Sarah Sebastian:** > Thanks for your review! We're glad to hear you find it easy and seamless to mange multiple events with OneCause (and thank you for being a loyal customer since our BidPal days 🩵). We see you're working with your consultant - if we can be of further assistance in any way, please let us know! ### 41. Must-have for silent auction! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2023 **What do you like best about Bonterra OneCause?** The customer service support is excellent. They respond after hours and on weekends. Their representatives are knowledgeable, courteous, and attentive - something that is a rare find. **What do you dislike about Bonterra OneCause?** There is no ability to track event expenses. It would be helpful to have a comprehensive system so that you can see at a glance what the event profitability is. **What problems is Bonterra OneCause solving and how is that benefiting you?** Most importantly, it has reduced our need for volunteers at the event manning clipboards and pens and then having to collect from the silent auction winner. With bidding now available online, we have reached bidders beyond those that can attend the event, no need for paper/pen, and best of all - no need for collection - it's done automatically. ### 42. We had, and have had, excellent experiences with One Cause **Rating:** 5.0/5.0 stars **Reviewed by:** Kim D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Bonterra OneCause?** The ease of use and the ability to carry from one event to the next. **What do you dislike about Bonterra OneCause?** I wish there were a more effective way to print labels for our procurement letters. **What problems is Bonterra OneCause solving and how is that benefiting you?** Time management and organization. **Official Response from Sarah Sebastian:** > Kim - thank you so much for leaving a review! It's great to hear OneCause is easy to use for your organization - we love hearing it helps you stay organized and saves time. We'd like to learn more about your comment on labels for procurement letters - we do offer a seamless digital process for procuring and tracking the status of items for auctions, but we do not currently facilitate templates or labels for printed procurement letters. If you had something else in mind, please reach out to support@onecause.com and let us know. Thank you for being part of the OneCause family! ### 43. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Bonterra OneCause?** Due to extenuating circumstances I only had a two months before our event when I first opened One Cause. We were late on everything. However, support staff and account representative were so supportive. They helped me all the way. I had a great experience. **What do you dislike about Bonterra OneCause?** I wish we had an easier way to accept credit cards. Many guests weren't savvy enough to log in their credit cards ahead of time, so they scrambled to enter them during the live auction and when trying to buy raffle tickets. We had QR Codes that guests can point their phones to in order to get them to the right screens for entering their card info, but it was still a hassle. (We were late in the game, so it is possible there IS a solution out there but we were too late to qualify for it since this issue didn't come up until a few days before our event) **What problems is Bonterra OneCause solving and how is that benefiting you?** Ease of selling tickets and tracking donors. ### 44. Great vendor- highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth S. | Development / Fundraising , Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Bonterra OneCause?** Customer service is outstanding! Product is great for online auctions. **What do you dislike about Bonterra OneCause?** I have no complaints about this product. **What problems is Bonterra OneCause solving and how is that benefiting you?** Text to donor - we do not have this functionality, but OneCause provides it through their product. **Official Response from Jennifer Haffey:** > Thank you for the positive feedback! We're glad to hear that you find our customer service outstanding and that our product is great for online auctions. We appreciate your recommendation! ### 45. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Bonterra OneCause?** I like it that it's intuitive and user friendly. Easy to navigate, and the videos with instructions makes it easy. The customer support team was very friendly and helpful after the event to help me answer questions such as refunds, charges or pending transactions. **What do you dislike about Bonterra OneCause?** I don't like it that supporters is the word use for both Sponsors and Attendees, it made it a little confusing when using for the first time and uploding guests to the platform prior to our event. It'll be easy if we can upload photos into the platform and edit them within the platform, instead of finding a photo, editing it somewhere else to fit in the platform and then upload it. It slows down the process. **What problems is Bonterra OneCause solving and how is that benefiting you?** Easy process for registration of our guest attending an event, and making it easier for our attendees to support our organization on the day of the event through the auction and paddle raise. ### 46. Greatest Event Software yet **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff M. | Philanthropy Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Bonterra OneCause?** It's very easy to use. I have really enjoyed learning this system. The customer service is very good. **What do you dislike about Bonterra OneCause?** The inability to use Google Drive to store the photos of items. **What problems is Bonterra OneCause solving and how is that benefiting you?** A solid event platform. ### 47. One Cause User **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Bonterra OneCause?** I work for a non-profit and we used One Cause/Bid Pal for our biggest fundraising event of the year. I really liked how it was pretty user-friendly. My two meetings with the software consultant were very helpful and she was super responsive to emails outside of our meetings. It made our silent auction check-out seamless and take so much less time. **What do you dislike about Bonterra OneCause?** I felt like once I had the software, they were sending me like 10 emails a week about notifications and different things regarding One Cause. I hate useless emails in my inbox so that is probably one thing I would change. **What problems is Bonterra OneCause solving and how is that benefiting you?** We used One Cause for our silent auction and it was overall a major success. I think we were able to raise more money and reach more people through the Software. It made our checkout process so much easier and everyone said that it was easy once they figured it out. ### 48. Our most successful silent auction! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Bonterra OneCause?** As a board member of a small nonprofit organization, the OneCause platform allowed for a single person to run the entire silent auction and event ticketing. The event site creation was completely intuitive. Any questions, were easily answered by the OneCause University site. I would highly recommend this platform for anybody who is still doing silent auctions on paper. This was our most successful event! **What do you dislike about Bonterra OneCause?** I wish there was more information about payment processing and what that looks like upfront. As an organization that went from pen and paper to fully digital, we really didn't know what to expect. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause brings all ticketing and all silent auction back-of-house together in one place. It allowed for one or more people to upload items, storage locations, create packages etc. Additionally, it helped collect donor data. Having history of item donors is something the organization does not have for more than a few years back. This allows us to have record of donors, but also leverage that data for thank yous and more! That is such a time save for a small organization. ### 49. Excellent Fundraising Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Bonterra OneCause?** Our nonprofit recently signed on with OneCause to use their platform for fundraising in person events. We loved the ease to build our event page, the analytics it provided and the on-site staff assistance at the event. The OneCause support from start to finish our event was beyond expectations and helped create a very successful fundraising event. **What do you dislike about Bonterra OneCause?** There are many ways to utliize OneCause to fit your organizations needs. **What problems is Bonterra OneCause solving and how is that benefiting you?** An easy to use event webpage where guest's can navigate the event's fundraising opportunities. While also highlighting our sponsors and goals. We also needed better analytics which OneCause delivers. ### 50. User friendly with pro-level workarounds **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Bonterra OneCause?** We can make the auction website look very professional by using graphics within a very user-friendly, easy software system. **What do you dislike about Bonterra OneCause?** I wish the CRM aspect for people was a little less clunky. Lots of steps to complete a task. **What problems is Bonterra OneCause solving and how is that benefiting you?** Event management and auction software **Official Response from Jennifer Haffey:** > We're glad to hear that you find our software user-friendly and capable of creating professional-looking auction websites! ## Bonterra OneCause Discussions - [How can i better integrate QuickBooks and GiftWorks to avoid duplication of data entry](https://www.g2.com/discussions/how-can-i-better-integrate-quickbooks-and-giftworks-to-avoid-duplication-of-data-entry) - 1 comment, 1 upvote - [What kinds of peer-to-peer fundraising does your software support?](https://www.g2.com/discussions/what-kinds-of-peer-to-peer-fundraising-does-your-software-support) - 1 comment, 1 upvote - [Can donors cover costs associated with their donations?](https://www.g2.com/discussions/can-donors-cover-costs-associated-with-their-donations) - 1 comment, 1 upvote - [When are funds deposited in our organization’s bank account?](https://www.g2.com/discussions/when-are-funds-deposited-in-our-organization-s-bank-account) - 1 comment, 1 upvote - [How much does OneCause cost?](https://www.g2.com/discussions/pricing-9f1d088c-c0bc-4009-9676-16eef7aeffb8) - 1 comment, 1 upvote - [View Bonterra OneCause pricing details and edition comparison](https://www.g2.com/products/bonterra-onecause/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-25+15%3A47%3A47+-0500&secure%5Bsession_id%5D=11fea6b1-e781-4b00-842a-073ad7a4db50&secure%5Btoken%5D=5ed031e529d2afa84ee0bc06c0c02f29492c35272ddaae75468fbba92f53afb5&format=llm_user) ## Bonterra OneCause Integrations - [Amply](https://www.g2.com/products/amply-amply/reviews) - [Apple Pay for merchants](https://www.g2.com/products/apple-pay-for-merchants/reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) - [Chariot](https://www.g2.com/products/chariot-2025-04-15/reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Facebook Live](https://www.g2.com/products/facebook-live/reviews) - [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) - [iDonate](https://www.g2.com/products/idonate/reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bonterra OneCause Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Bonterra OneCause Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,153 reviews) - [Bloomerang Fundraising, formerly Qgiv](https://www.g2.com/products/bloomerang-fundraising-formerly-qgiv/reviews) - 4.7/5.0 (276 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews)