--- title: Bonterra OneCause Reviews meta_title: 'Bonterra OneCause Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 511 reviews by the users' company size, role or industry to find out how Bonterra OneCause works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 511 scale: '5' date_modified: '2026-07-20' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Bonterra OneCause Reviews **Vendor:** Bonterra **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 511 ## About Bonterra OneCause Raise more and reach more donors with OneCause fundraising software. Day in and day out, we put your cause at the center of everything we do. Our easy-to-use fundraising platform is designed to meet your donors where they are and maximize your impact. From auctions and peer-to-peer fundraising to online fundraising and Text2Give®, we’ve helped support 90,000+ campaigns so nonprofits can focus on what truly matters: advancing their mission. As a trusted provider of nonprofit auction software, we serve organizations across the United States and Canada and have been recognized with a BIG Innovation award and multiple customer service accolades from the Stevies, ICMI & CCW. OneCause offers powerful, easy-to-use fundraising software built to help nonprofits reach more and raise more. From online giving and auctions to peer-to-peer fundraising, events, appeals, and beyond—our all-in-one fundraising platform makes it simple to drive donor engagement and power year-round fundraising success. Since 2008, we’ve proudly partnered with more than 14,000 nonprofits, helping them collectively raise over $8 billion to fuel their missions. Whether you’re planning a gala, launching a giving day, or looking to grow donor engagement, OneCause is here to empower your mission. Our platform is built for flexibility, so nonprofits of all sizes can create giving experiences that inspire action. From ticketing and sponsorships to industry-leading silent & live auction software, custom branding, and donation processing, it’s your one-stop shop to raise more. ## Bonterra OneCause Pros & Cons **What users like:** - Users highlight the **user-friendly interface** of Bonterra OneCause, appreciating its intuitive design for seamless operation. (56 reviews) - Users value the **exceptional customer support** of OneCause, praising their responsiveness and assistance during events. (43 reviews) - Users appreciate the **user-friendly features** of OneCause, making fundraising event management straightforward and efficient. (34 reviews) - Users value the **streamlined fundraising process** of OneCause, enhancing efficiency and overall event management capabilities. (31 reviews) - Users find the **easy setup** of Bonterra OneCause helps maximize their event enjoyment and flow seamlessly. (24 reviews) - Users value the **helpfulness of staff** at OneCause, noting excellent support and user-friendly training experiences. (22 reviews) - Users commend the **simple and easy-to-use interface** of OneCause, enhancing management and integrating seamlessly with other systems. (21 reviews) - Intuitive (20 reviews) - Users praise the **user-friendly interface** of OneCause, making auction management simple and efficient for all involved. (18 reviews) - Reporting (17 reviews) **What users dislike:** - Users find the **learning difficulty** of Bonterra OneCause challenging, especially for those less tech-savvy, requiring additional support. (10 reviews) - Users face **confusion with integrations and settings** , struggling with bulk messaging and platform automation issues. (9 reviews) - Users find the **difficult learning curve** of Bonterra OneCause challenging, especially for those less comfortable with technology. (9 reviews) - Users find **limited customization** options in Bonterra OneCause, affecting the personalization of their event branding. (9 reviews) - Users find the **time-consuming learning process** with OneCause frustrating, especially for those unfamiliar with technology. (8 reviews) - Users find the lack of **CRM integration** with essential platforms a significant challenge for their operations. (7 reviews) - Difficult Setup (7 reviews) - Event Management (7 reviews) - Users note a **slight learning curve** for tech-challenged employees, but appreciate the potential of the new OneCause platform. (7 reviews) - Payment Issues (7 reviews) ## Bonterra OneCause Reviews ### 1. Solid Tool for Auctions with Superb Support **Rating:** 4.5/5.0 stars **Reviewed by:** Janelle H. **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** I really value the excellent customer support provided by OneCause; it's always readily available, especially on the day of an event where their reassurance and guidance through complicated issues are crucial. This is a stark improvement from my previous experiences where support was hard to reach. The spotter tool is another feature I love, and I find the billing process at the end of events to be remarkably simplified. The analytics feature is particularly impactful, offering insightful data that enhances our ability to manage events efficiently. I also appreciate how using the program exposes me to new features constantly, increasing my comfort and familiarity over time. The ability to copy an existing event is incredibly beneficial, as it eliminates the need to start from scratch and provides a convenient method to improve upon previous setups with ease. Overall, the OneCause program proves to be enjoyable and essential in managing our annual auction successfully. **What do you dislike about Bonterra OneCause?** I found the initial learning curve with OneCause to be quite steep. For someone not comfortable with learning new software, it can be particularly frustrating. The navigation within the program involves numerous options and requires switching between different tabs to access various features. This complexity sometimes makes it a challenge for users who don't spend a lot of time using computers, as well as for those trying to familiarize themselves with the platform. Even after two years of use, I often have to rely on trial and error by pressing tabs until I find the right feature or function, which can be inefficient. Additionally, the setup process was cumbersome enough that I needed to watch tutorials multiple times and create practice auctions to fully understand the system and train others. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause improves event management by offering reliable customer support and features like analytics and easy event duplication, which significantly ease auction setup and execution. **Official Response from Sarah Sebastian:** > Thank you for the detailed review! We’re so glad OneCause has helped simplify your auctions and that features like analytics, billing, and event duplication have made your planning more efficient. It’s also wonderful to hear how valuable our customer support has been—especially on event day. We appreciate your feedback on the learning curve and navigation and have passed it along to our product team. Your insights help us continue improving the platform for fundraisers like you. Thanks for trusting OneCause to power your annual auction success! ### 2. Smooth Event Setup and Execution, Minor Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** This platform has been relatively easy to learn and set up for our events, allowing us to focus on the fun and connection during our actual events. While it took a little time to understand and set up the platform, each event has flowed very smoothly on fundraising day. This is incredibly helpful to our days. Additionally, the support staff was quick to answer and help with questions. **What do you dislike about Bonterra OneCause?** If we were able to use our own fonts on the fundraising pages, that would be helpful as we try to stay within branding guidelines. **What problems is Bonterra OneCause solving and how is that benefiting you?** Mobile bidding for our Silent Auctions has been a game changer in the accuracy of amount of individual bids, closing time, and collection of funds. The time setting up the events in advance is will worth the time it saves when my focus needs to be on the people in front of me. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience! We’re so glad OneCause has made your event setup and fundraising smoother—and that mobile bidding has been such a game changer for your auctions. We appreciate your note on font customization and have passed it along to our product team. Thanks for choosing OneCause to help you focus on what matters most—your guests and your mission! ### 3. OneCause: Great solution for your events **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Bonterra OneCause?** Ease of use, support, event silent auction and live auction functionality, price for one year use. **What do you dislike about Bonterra OneCause?** A few glitches when using for silent auction, integration with Network For Good. **What problems is Bonterra OneCause solving and how is that benefiting you?** 3rd party events went well thanks in part to OneCause software. Event registration went well as did checkout. **Official Response from Jennifer Haffey:** > We're delighted to hear that OneCause contributed to the success of your events, from event registration to checkout. We apologize for any glitches during the silent auction and we're excited to keep working towards a robust integration with Network For Good. Your feedback is valuable to us, and we will work to address these concerns. Thank you for sharing! ### 4. Seamless Event Management, Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn P. | Director Of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Bonterra OneCause?** I really appreciate how OneCause helps provide an easy payment process for events. It's also a great tool for allowing users who are not at the event in person to participate. Their customer service is top notch, and I love that they even stay open late when events are scheduled. The initial setup was very easy and user-friendly. **What do you dislike about Bonterra OneCause?** It's a bit pricey. **What problems is Bonterra OneCause solving and how is that benefiting you?** I use OneCause for its easy payment options for events and to let users participate remotely. **Official Response from Jennifer Haffey:** > We're thrilled to hear that you appreciate our easy payment process and remote participation features. Our team works hard to provide outstanding customer service, and we're glad to hear that it has made a positive impact on your experience! ### 5. Streamlined Fundraising and Outstanding Support with OneCause **Rating:** 5.0/5.0 stars **Reviewed by:** Emily D. | Director, Events & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Bonterra OneCause?** Managing all the aspects of a fundraising event online in a streamlined location is the best part about OneCause! They have amazing customer service and it's very straightforward and easy for our staff to implement. They also are always evolving and making the platform better. **What do you dislike about Bonterra OneCause?** Unfortunately it doesn't integrate into our CRM, but we are able to manage that through Omatix. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause helps me solve the problem of multi-faceted fundraising events. We have increased our signature gala revenue 65% since starting to use OneCause 3 years ago. **Official Response from Sarah Sebastian:** > Thank you for the fantastic review, Emily! We’re thrilled to hear OneCause has streamlined your event management and made it easier for your team to run successful fundraisers. And congratulations on the incredible 65% increase in gala revenue—what an amazing accomplishment! We’re so proud to be part of your fundraising journey and look forward to celebrating even more success together. ### 6. Best decision Habitat for Humanity of Wicomico County to use the OneCause Fundraising Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Karen C. | Community Relations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Bonterra OneCause?** Fundraising is so much easier with the OneCause Fundraising Platform, work smarter not harder. That is exactly how I feel about this program. From start to finish of our event has gotten so much better, because of OneCause. It is very user friendly for sure. A very easy program to use, especially because of their customer support, which is outstanding to say the least; they are available all the time which is refreshing. **What do you dislike about Bonterra OneCause?** In the OneCause University, I wish it was more broken down into sections, it seems to take me quite some time to find the answer to my question about the program. **What problems is Bonterra OneCause solving and how is that benefiting you?** We used to use paper in our auctions, problems galore, but with OneCause, our donors, volunteers, staff all know what's is happening at the auction, which makes our fundraiser enjoyable. **Official Response from Sarah Sebastian:** > Thank you for the wonderful review! We’re so happy to hear OneCause has made your events easier to manage and more enjoyable for donors, volunteers, and staff alike. It’s great to know the platform is helping you work smarter, not harder and that our customer support team has been there whenever you needed them. We also appreciate your feedback on OneCause University. We’re always looking for ways to make resources faster and easier to navigate, and your input helps guide those improvements. We’re honored to support Habitat for Humanity of Wicomico County and the important work you do in your community. Thank you for trusting OneCause to power your fundraising! ### 7. Effortless to Use and Easy to Love **Rating:** 5.0/5.0 stars **Reviewed by:** Darian B. | Outreach Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Bonterra OneCause?** ease of use that the software is able to produce **What do you dislike about Bonterra OneCause?** reports need to be easier to generate and understand **What problems is Bonterra OneCause solving and how is that benefiting you?** reports that are available **Official Response from Jennifer Haffey:** > We're glad to hear that you find OneCause easy to use! We understand the importance of generating and understanding reports, and we are continuously working to improve this feature for a better user experience. ### 8. First time user and very satisfied customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | Director of Development and Publicity, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Bonterra OneCause?** There is a place for each aspect of our fundraising event on the platform (tickets, auction, volunteers, etc). The orientation and support have been so helpful, and the AI help feature is quite good. OneCause was simple to set up. Sharing QR codes and links has made it easy to share our event across platforms. **What do you dislike about Bonterra OneCause?** Perhaps to have some more choices for themes (patterns in addition to colors). **What problems is Bonterra OneCause solving and how is that benefiting you?** It is solving the problem of having to set up ticket sales through a google form and an auction through paper sign-ups! OneCause has brought us into the digital age and this is a huge benefti! It makes tracking and analytics so much more efficient. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience—and welcome to OneCause! 🎉 We’re thrilled to hear your first event setup was simple and that features like QR codes, links, and AI made things easier to manage. It’s wonderful to know that moving from paper and Google forms to OneCause has streamlined your fundraising and analytics. We also appreciate your suggestion on themes. Feedback like this helps us continue to improve and evolve the platform. We’re so glad to be part of your fundraising journey and can’t wait to see all the impact you create! ### 9. Engagement-Boosting Tool with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Bonterra OneCause?** I have found that Bonterra OneCause significantly increases engagement compared to paper bidding, as people prefer it and stay engaged throughout the night. I appreciate that the software works as it's supposed to and that the customer service is exceptional. I also like the easy-to-navigate interface. **What do you dislike about Bonterra OneCause?** Guests would prefer bigger and more images. **What problems is Bonterra OneCause solving and how is that benefiting you?** Bonterra OneCause increases guest engagement at events compared to paper bidding, keeping them involved throughout the night. ### 10. Solid Platform but Still Improvements Ahead **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew K. | Donor Engagment Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Bonterra OneCause?** OneCause offers a intuitive system for people of all skills to use while offering deeper analytics and system functionality if interested. We utilized their auction resource and had a good experience overall (minding a learning curve for first event use). We feel with proper practice OneCause will be more and more helpful with each event. We do like the offerings and glad we chose it along with the price point currently. **What do you dislike about Bonterra OneCause?** OneCause is lacking in some areas and their early integration with Virtuous CRM has has some pain points. We look forward to updates on tutorials as they develop the product more. There are some limitations, including copied auction items tying to a lot number and limiting details. The Proceeds Manager function could use some functionality upgrades to fit the nuances of donors and reporting. I also feel there should be at least one session offered to new clients once their first event of use is in play. This would allow the right questions to be asked to make the product even more understandable and positive feel on use. **What problems is Bonterra OneCause solving and how is that benefiting you?** Saving time, added functional needs, cleaner auction options, analytics, reporting, and communication options. **Official Response from Sarah Sebastian:** > Thank you for your feedback! We're glad to hear you've had a positive experience with OneCause and appreciate your insights. We're continuously working to make the platform even better based on feedback like yours. We're excited to be collaborating with Virtuous to enhance the integration and take it to the next level. We agree that training resources are key. Our Support team and CSMs are here to help you make the most of the platform, and we'd love to connect with you to explore those resources further. Thanks again for your review, and we look forward to supporting your future events! ### 11. Feature-Rich Platform That Simplifies Our Annual Auction **Rating:** 4.5/5.0 stars **Reviewed by:** Lisette J. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Bonterra OneCause?** It has lots of features for our annual auction making it easy to navigate all our needs in one platform. **What do you dislike about Bonterra OneCause?** There are some hiccups that we see while using it that unfortunately cannot be improved anytime soon. **What problems is Bonterra OneCause solving and how is that benefiting you?** As of right now we have nothing that needs to be solved. **Official Response from Jennifer Haffey:** > We're glad to hear that you find OneCause feature-rich and helpful for your annual auction! ### 12. Overall Satisfied Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Meg D. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Bonterra OneCause?** With so many moving pieces to event planning, I appreciate the planner checklist, which helps guide event creation from start to finish. I also find the variety of reports helpful, as well as the level of detail provided. I can give our accountant, easily, all of the information that is needed. I do like that there are many features that are customizable and that each event (we have several throughout the year) is able to look differently. I also like that I can use OneCause for all different event sizes. **What do you dislike about Bonterra OneCause?** As a user of the older version of the event fundraising software, I did have some issues in using OneCause fully for some of our events. I needed open-ended questions for our gala, which I was not able to include. However, having recently sat through a demonstration on the new platform, I am VERY excited about the potential the new platform shows and I am hoping to move our events over to that, which I think will finally allow for us to have the entirety of the event in one website/platform. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is solving the problem of collecting donor information during fundraising, as well as hosting our raffles and auctions. We hold five to six major fundraising events throughout the year, and we use OneCause for all of the events as a tool for our constituents to make purchases, place bids, and make donations. I like that I am able to have everything in one place and that it is fairly easy for our guests to use and the multifunctionality of the product. **Official Response from Sarah Sebastian:** > Thank you for your thoughtful review! We’re so glad to hear OneCause has been a reliable partner across your many events—from planning and reporting to auctions, raffles, and donor engagement. It’s great to know the checklist and reporting features have helped streamline your process and make things easier for your team and accountant! We’re excited you’ve had a chance to explore the new OneCause Fundraising Platform—and even more excited to help you make the move when you’re ready. The new features were built with feedback like yours in mind, and we’d be happy to help you get started and ensure your upcoming events are fully supported in one place. Just let us know when the time is right—we’re here to help! ### 13. User-Friendly Improvements Needed, But Effective for Fundraising **Rating:** 2.0/5.0 stars **Reviewed by:** Steve S. **Reviewed Date:** August 16, 2025 **What do you like best about Bonterra OneCause?** I appreciate that OneCause helped me manage a silent auction, allowing us to exceed our fundraising goals. I found it somewhat useful how the system managed each auction item efficiently for users to bid and control the bidding process. **What do you dislike about Bonterra OneCause?** I find the setup process with OneCause to be quite arduous, especially because of the overwhelming amount of information and tutorials needed, which complicates the experience. The platform is not user-friendly for those with limited time, especially when organizing a one-time event. I had expected a straightforward setup, but navigating through various tutorials and steps was frustrating and time-consuming. There is a steep learning curve which requires more simplicity and less dependency on external step-by-step guidance. **What problems is Bonterra OneCause solving and how is that benefiting you?** I find the product solved my problem of managing a silent auction, helping us exceed fundraising goals for our event. **Official Response from Sarah Sebastian:** > Thank you for sharing your honest feedback. We’re glad to hear OneCause helped you manage your silent auction and even exceed your fundraising goals—that’s exactly the kind of impact we hope to deliver. At the same time, we’re disappointed to hear the setup process felt overwhelming. We understand how valuable your time is, especially when planning a one-time event, which is why we added complimentary consulting to your subscription for this event. We hope you'll lean on our team in the future to answer any questions you may have during setup. And our Support team is always an email, chat, or call away to offer assistance. We appreciate you taking the time to share your experience! ### 14. Great Training and Support, But Chatbot and Offline Donate to Vote needs work. **Rating:** 4.0/5.0 stars **Reviewed by:** Julie S. | Marketing & Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** The training videos, online support, and customization features. **What do you dislike about Bonterra OneCause?** Chatbot didn't understand a lot of my questions, not being able to do an offline donate to vote, and having to do a hybrid event to have an event show. **What problems is Bonterra OneCause solving and how is that benefiting you?** Flexibility to have everything for my event in one place. **Official Response from Sarah Sebastian:** > Thanks for taking the time to leave a review. We’re glad you’ve found the training and support helpful, and it's great to hear OneCause helped keep everything for your event in one place. I’ve shared your notes on the chatbot and offline donate-to-vote with our product team. Thanks for choosing us to help support your fundraising! ### 15. Effective Reporting System, But Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Cathy R. | Cheif Advancement Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** I like the reporting system and the text 2 give. **What do you dislike about Bonterra OneCause?** Customer Support can be hard to get!!!!! **What problems is Bonterra OneCause solving and how is that benefiting you?** I appreciate the ability to set up text message notifications for all events. This feature makes it much easier to stay informed and ensures I never miss any important updates. **Official Response from Jennifer Haffey:** > Hi Cathy, thank you so much for your review! We're so glad to hear you like the reporting, Text2Give, and the text message notifications for your events. We're sorry to hear that you found customer support difficult to get a hold of. We aim to do better than that and hope to continue to serve you and improve your experience! ### 16. All-in-One Fundraising Solution—Requires Dedicated Team to Maximize Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Bonterra OneCause?** One Cause is a one stop shop for fundraising. It includes all facets that I need to create a successful event from ticketing, to donation appeals, assigned seating and meal choices, and of course online auction and bidding! This software has increase our bottom dollar and is worth the investment. **What do you dislike about Bonterra OneCause?** Must have a dedicated team member(s) to run the software. **What problems is Bonterra OneCause solving and how is that benefiting you?** One Cause negates the need for separate ticketing, seating and auction softwares because it includes everything. The online bidding notifying bidders of being outbid and the ability to place a max bid maximizes our silent auction proceeds. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience! We’re so glad to hear OneCause has helped streamline your fundraising and boost your event revenue. It’s wonderful to know you’re finding value in features like ticketing, seating, and online bidding—all in one place. While having a dedicated team member can make event setup even smoother, we also offer a wide range of training and resources to help users feel confident using the platform. Thanks for trusting OneCause to power your events and fundraising success! ### 17. Software developed with users in mind **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Bonterra OneCause?** Refreshing to use software that has kept both the backend users and front end/clients in mind. We are several months into using OneCause and wish we would have utilized it sooner. Wide variety of functionality (tickets, sponsorships, live/silent auction, etc) that make it useful for a variety of events. AI chat support and live customer support are both helpful. Customer support is very responsive to helping solve issues/questions. **What do you dislike about Bonterra OneCause?** There are some automated messages that you can't turn off that may be confusing to clients if certain features aren't utilized. I wish we had the capability to disable the automated message in cases where it is not relevent. **What problems is Bonterra OneCause solving and how is that benefiting you?** Is custom made to handle a wide variety of fundraising types which can be very cumbersome if trying to handle through a CRM/database. **Official Response from Sarah Sebastian:** > Thank you for the thoughtful review! We’re so glad OneCause has made managing multiple event types easier for your team, and it’s wonderful to hear that both our AI and live support have been helpful along the way. It’s great to know you’re finding value across tickets, sponsorships, auctions, and more. We'd love to learn more about which messages you referenced so we can pass that info to our Product team - you can reach out to hello@onecause.com with that information. We’re grateful you’re part of the OneCause community and excited to keep supporting your fundraising success! ### 18. All-in-One Solution That's Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel C. | Foundation Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Bonterra OneCause?** I loved that it was easy to use and it had everything in one program. **What do you dislike about Bonterra OneCause?** Not much to dislike, everything is in one place which makes it perfect from start to finish. **What problems is Bonterra OneCause solving and how is that benefiting you?** I appreciate ticketing for events and auction etc **Official Response from Jennifer Haffey:** > Hi Rachel, we're so glad you appreciate ticketing for events and auctions, and we're thrilled you found the platform easy to use! Thank you so much for the review. ### 19. Great Functionality and Ease of Use, Onsite Support Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Bonterra OneCause?** I liked the functionality and the ease of use for our gala. We are able to pull reports and I really liked the dashboards and analytics. We are very happy we switched. Our person was great (Erin?) and the onboarding training was very easy to use. **What do you dislike about Bonterra OneCause?** Our onsite person was a little underwhelming the day of. I think we need someone more experienced. **What problems is Bonterra OneCause solving and how is that benefiting you?** The gala check in and check out were our biggest pain points. We also need a faster way to record the paddle numbers during fund a need. **Official Response from Sarah Sebastian:** > Thank you for sharing your experience! We’re thrilled to hear OneCause made managing your gala easier and that you found the onboarding, reporting, and analytics tools so helpful. We’re truly sorry your onsite experience didn’t meet expectations—that’s not typical of our award-winning support. Our onsite specialists take great pride in helping events run smoothly, and we hope you’ll give us another opportunity to show the level of service OneCause is known for. We appreciate your feedback and are grateful you chose OneCause to power your event! ### 20. OneCause Simplifies Event Planning, Though Info Overload Can Occur **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly G. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Bonterra OneCause?** OneCause makes it incredibly easy to plan and execute an event. There is incredible customer service. Recent updates have made it a one-stop shop for our events. **What do you dislike about Bonterra OneCause?** Sometimes the amount of information is overwhelming. **What problems is Bonterra OneCause solving and how is that benefiting you?** The OneCause platform helps us to sell tickets, plan our events, and seamlessly run our auctions and raffles. **Official Response from Sarah Sebastian:** > Thank you for the great feedback! We’re so glad to hear OneCause has made planning and executing your events easier, and that our customer service has been such a help along the way. We appreciate your note on information overload and have shared it with our product team as we continue refining the experience. Thanks for trusting OneCause to power your events and fundraising success! ### 21. Great auction software **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey P. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Bonterra OneCause?** I've used OneCause for our last four galas, and we have found that it is very easy to use. The guest experience is also great and our supporters like the consistency year over year. **What do you dislike about Bonterra OneCause?** The reporting feature for downloading and uploading information into our database could be improved. It is not always clear which report you should download to get the information you desire. **What problems is Bonterra OneCause solving and how is that benefiting you?** They make the auction experience for our supporters easy. We are able to easily upload our auction packages and the supporters can view, bid, and rebid on items. Their staff are also a great addition to our events and help immensily with our paddle raise moment. They track and enter all the paddle numbers into the system. **Official Response from Sarah Sebastian:** > Thank you for your continued trust in OneCause for your galas and for sharing how the platform has made the auction experience easy and consistent for both your team and your supporters. We're also glad to hear our staff have been a valuable part of your events, especially during the paddle raise. We appreciate the feedback on reporting and are always working to improve. Thank you again for your review and for trusting us to be a part of your fundraising! ### 22. OneCause Customer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn H. | Special Events and Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Bonterra OneCause?** We have been utilizing the OneCause software for just over 2 years for tracking our event activities. It is a very user friendly application. **What do you dislike about Bonterra OneCause?** There are no evident downsides for using OneCause. In fact there are many features that we do not utilize as we do not have a need. If anything, I think the pricing is a bit expensive for what we get. **What problems is Bonterra OneCause solving and how is that benefiting you?** It is tracking our events, ticket sales, contributions and contact information. **Official Response from Sarah Sebastian:** > Thank you for your review and for being a valued OneCause customer for over two years. We're delighted to hear that you find the platform user-friendly and helpful for tracking your event activities, ticket sales, contributions, and contact information. We appreciate your feedback on pricing and understand that every organization has unique needs. In addition to events, OneCause offers features designed to support year-round giving, golf tournaments, text-to-give campaigns, and other fundraising beyond traditional events and auctions. If you’re interested in exploring these options or have questions about how they might benefit your organization, our team is here to help you get the most out of OneCause. Thank you again for sharing your experience and for your continued partnership! ### 23. Excellent software for online auction and fundraising events **Rating:** 4.5/5.0 stars **Reviewed by:** Marc A. | Director of Development & Membership, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Bonterra OneCause?** OneCause provides a user friendly experience for attendees of fundraising events and auctions. The implementation for staff requires some time, but is fairly easy to navigate, allows for multiple users, and offers a multitude of options. It integrates with other CRM modules, including Blackbaud, and its payout system for funds raised is quick, and clear. Customer support is consistently responsive and helpful, and it can be used frequently throughout a contract. **What do you dislike about Bonterra OneCause?** The custom page builder remains a bit clunky, particularly when dealing with images or links. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause allows for a quick and easy online bidding process, saving huge amounts of staff time during, and after events. It also allows for non-attendees to participate from afar. **Official Response from Sarah Sebastian:** > Thank you for your review and for sharing how OneCause has supported your fundraising events and auctions. We’re glad to hear that the platform’s user-friendly experience, responsive customer support, and efficient payout system have been valuable for your team and attendees. We appreciate your feedback about the custom page builder. We’re always working to improve and your input helps guide our updates. Thanks for trusting OneCause to be a part of your fundraising strategy! ### 24. A great software for Non-Profit Organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle P. | Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Bonterra OneCause?** OneCause provides easy access to create a great fundraising event. Everything from easy check-in, data collection, auction platforms and much more. Our organization really likes the landing page and how easy it is to communication with the attendees. The Customer Support was very helpful and clarified any questions we had which made the implementation of the event seamless. We were on the platform multiple times a day and always happy with how easy it was to integrate what we needed. Great software! **What do you dislike about Bonterra OneCause?** There are some limitation on design elements and options within the Auction/Raffle areas but I am confident the company is working on resolving these issues. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is consistently updated the Auction platform which is making it very easy and enjoyable to put together a fundraising program. **Official Response from Sarah Sebastian:** > Thanks for your review! We’re so glad to hear that OneCause has helped your organization create seamless, engaging fundraising events—from check-in to auctions to communicating with attendees. It’s wonderful to know the platform has been easy to use and that our Customer Support team helped make your event a success. We’re constantly working to make the platform even better every day, guided by feedback from customers like you. Thank you for being a part of that process and for trusting OneCause to support your mission. ### 25. Great website & support! **Rating:** 5.0/5.0 stars **Reviewed by:** Chrissie C. | Assistant Business Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Bonterra OneCause?** We love the ease of using the website for our auction needs. It is so user-friendly. If there is ever any question that needs to be answered, customer service is right on it to help out. Our auctions have always run smoothly with onecause. **What do you dislike about Bonterra OneCause?** The only item I would suggest is when you create a fixed item to sell that you would be able to list multiple sizes/quantities under one item/package. Instead, you have to list each fixed item by its size as a separate item/package. **What problems is Bonterra OneCause solving and how is that benefiting you?** I think the star of OneCause, besides the website, is the customer service. From your onsite auction personnel to the folks who answer the phone, we have always had wonderful service! **Official Response from Maggie Cavanaugh:** > Thank you for the thoughtful feedback, Chrissie. We love hearing how user-friendly our software was for your event experience. So grateful to be partnered with your cause! ### 26. Pays for Itself **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy F. | Community Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Bonterra OneCause?** The system is user friendly to the organization and end-user alike. Check-in and check-out was a breeze and went seamlessly. The reporting and analytics are also very helpful. **What do you dislike about Bonterra OneCause?** I wish there would be a history of bids made on the silent auctions. Even without show the name, it's nice to see a history of the bids made on the items. **What problems is Bonterra OneCause solving and how is that benefiting you?** I liked the capability of allowing auction donors to submit donations. We received from people we had never heard of before and the items sold well. It really helped our auction run smoothly from all aspects. **Official Response from Sarah Sebastian:** > Thank you for your review, Tracy! We're so glad to hear OneCause has helped make your events go so smoothly and that you're seeing a great return on investment. Good news - there is a bid history report available that shows a complete history of all bids placed per lot. If you need any assistance with that, please reach out to support@onecause.com. Thanks for trusting us to support your fundraising! ### 27. OneCause is a very user friendly system! Plus, the support staff is amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Bonterra OneCause?** The best parts of about OneCause are; the front facing ascetic to help tell the story of our nonprofit, the ease of use for both donors as well as admin building and working on the back end, and the support offered to ensure success in every aspect. We use OneCause for the many different ways we fundraise in our nonprofit. **What do you dislike about Bonterra OneCause?** There is room for growth in the reporting. As the Fundraising Solutions platform continues to grow and improve, the types of reports offered and the ease of blending all the payments, purchase and event supporters into reporting can be improved, or even offered more custom tailoring by clients. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause is solving the auction pen and paper! Having the ability to showcase our entire auction and raffles, and tickets in one space is wonderful. Also for donors, it is wonderful to have their receipts complete and in their emails by the end of the event. This is helping our development office (of 2) be far more productive and able to access data as needed without becoming overwhelemed. **Official Response from Sarah Sebastian:** > Thank you for the kind words! We're so glad to hear that OneCause has made a difference for your team—especially when it comes to showcasing your mission, simplifying donor engagement, and helping your small-but-mighty development office. We’re continuously improving the Fundraising Platform based on feedback from customers like you, including enhancements to reporting. We’re grateful to support your fundraising efforts and excited to keep growing with you! ### 28. One Cause is amazing- **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin M. | Director of Special Events, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Bonterra OneCause?** I love how user-friendly One Cause is and how we can send our auction around the world. One Cause has incredible customer support and answers all questions quickly and efficiently. **What do you dislike about Bonterra OneCause?** Downsides include not knowing who your person will be on day of, this person can make or break the end of your evening when inputting #s. **What problems is Bonterra OneCause solving and how is that benefiting you?** One Cause allows for all bidding to be managed without collecting paper sheets. Onecause has the ability to have anyone anywhere bid on an item to gain the most support our participation has increased tremendously since switching to one cause. **Official Response from Sarah Sebastian:** > Thanks so much for your review! We’re so glad to hear that OneCause has helped you reach more supporters and increase participation—it’s exciting to know the platform is making a real difference for your fundraising. And we love that our customer support team has been responsive and helpful throughout your experience! Thank you as well for your note about day-of support. While you may not know exactly who you’ll be partnered with until closer to your event, we assure you that every member of our onsite team is highly trained and experienced in event execution. They take pride in ensuring you’re set up for success from start to finish. :) Thanks again for sharing your feedback and trusting OneCause to support your mission! ### 29. Online Fundraising Software Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Ellen R. | Grants Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Bonterra OneCause?** The system is simple and easy to use. I appreciate that you can carry over information from a previous campaign into a new campaign such as donor information, ticketing information, and organization information. It makes things much easier to manage. The online ticketing sales and online auction is easy to use, which is extremely helpful for our annual fundraising campaign. I like the reports that you can use and print out for the event. OneCause has compatible reports that I can use to import into DonorPerfect, our company's donor management system. **What do you dislike about Bonterra OneCause?** The one thing I dislike about OneCause is the difficulty in uploading multiple pictures for online auction items. It takes a couple of extra steps to do and it is time consuming. I understand it's more of a limitation with the software platform that OneCause uses, but it's still the one thing I dislike about using the online auction service. **What problems is Bonterra OneCause solving and how is that benefiting you?** One of the problems that we solved with OneCause was doing a paperless fundraising event. The registration process was completely different from the past events. It was efficient and quick to get everyone in. Utilizing OneCause's text notification was a great way to reach out to our guests throughout the process. I also found the post-event wrap-up process was so much easier to handle the data. **Official Response from Maggie Cavanaugh:** > We appreciate hearing how our software helps you in your annual fundraisers. We are consistently making enhancements to our solutions, and are grateful for your review! ### 30. OneCause made our event so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy T. | Loan Officer. However This event was for the NAWBO-SA Foundation, benefitting the High School Mentor Program where I am a Board Member,, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Bonterra OneCause?** This was our first event with OneCause. The platform was easy to use for our silent auction, their support team was available the night of the event when we had questions, and payments processed at the end processed with out a hitch. The platform saved us hours of time! **What do you dislike about Bonterra OneCause?** At this time we do not have anything that we dislike :-) **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause streamlined our entire process and made our silent auction so much easier. Attendees liked the process and were able to stay at their tables during the event and liked being notified when their items were bid on. When the auction closed, checkout was a breeze! **Official Response from Sarah Sebastian:** > Thanks so much for your review, Tracy! We’re thrilled to hear OneCause helped make your event easier and more efficient. It’s great to know the platform saved you hours of time and that your attendees enjoyed the seamless silent auction experience. We're also happy to hear that our support team was there for you during the event, and that payments processed smoothly at the end. Your positive experience is exactly what we strive for, and we look forward to continuing to support you in future events. Thanks again for sharing your thoughts! ### 31. Very dynamic and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Casey M. | Auction Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Bonterra OneCause?** OneCause makes it very easy for us to execute many auctions throughout our season. Set up from auction to auction is very easy, and it is very easy to make adjustments and changes quickly. Due to the nature of our auctions, speed is often very important in making a sale. **What do you dislike about Bonterra OneCause?** I wish that the "auction" hammer at the bottom of the welcome screen could be bigger. I also would like if the QR code could take my potential customers straight to the auction site. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause has a really nice setup for tracking bidding action as well as providing us information on our past and current donators. **Official Response from Sarah Sebastian:** > Thank you for taking the time to leave a review! We're so glad to hear that OneCause helps you move quickly and easily from auction to auction—especially when speed matters. It's great to know the platform is supporting your success throughout the season. We appreciate you being part of the OneCause community and look forward to continuing to support your fundraising efforts! ### 32. All-in-One Event Management Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay D. | Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Bonterra OneCause?** I love that all that I need to run an event is in one place. **What do you dislike about Bonterra OneCause?** I really wish OneCause would integrate with Blackbaud. This is a huge challenge for us. **What problems is Bonterra OneCause solving and how is that benefiting you?** Ticket sales and event sales all in one place **Official Response from Jennifer Haffey:** > We're glad to hear that you find OneCause convenient for managing your events! We appreciate the feedback about a Blackbaud integration. We are always working to improve the platform and add integrations to make things easier. ### 33. We use Onecause for our school auction and the software is very reliable. **Rating:** 5.0/5.0 stars **Reviewed by:** Jill P. | Director of Communications and Events, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Bonterra OneCause?** The auction software is very reliable. It is able to handle many bidders during an auction without any IT woes or software crashes. **What do you dislike about Bonterra OneCause?** I think the registration portion of the site is clunky for both our team of organizers and our guests. It is not easy to designate dietary concerns or simply use the software for registration. Everyone is always given a bidder number, whether there is an auction or not. **What problems is Bonterra OneCause solving and how is that benefiting you?** Onecause and bidpal make it easy to run an inperson event that people offsite can participate in. We like the reliability of the software. **Official Response from Sarah Sebastian:** > Thanks so much for your review! It's great to hear OneCause has been a reliable solution for your school auction—especially when it comes to managing high bidder volume without any technical issues. We love hearing that OneCause is helping you engage both in-person and remote supporters with ease. It sounds like you may be using our classic mobile bidding software. On the new OneCause Fundraising Platform, you have the option to turn off paddle numbers and streamline registration. If you're interested in making the switch, we’d be happy to help—reach out anytime. Thank you for trusting us to help with your fundraising! ### 34. One stop shop and very engaging **Rating:** 4.5/5.0 stars **Reviewed by:** Katee H. | Operations coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Bonterra OneCause?** OneCause is a great tool for managing our events. We love the text feature to highlight registration deadlines, auction items available, and it really keeps our attendees engaged before, during, and after the event. Thank you for making it easier to raise money on both our end and our donors. **What do you dislike about Bonterra OneCause?** Currently, we still need to use a separate CRM because it doesn't yet integrate with our robust donor data system. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause makes it easy to host a successful Auction with out having people bid on paper! We can easily import item descriptions, photos, starting bids, etc. Our donors have a great experience watching their items from their phone. **Official Response from Sarah Sebastian:** > Thank you for your review, Katee! It's great to hear OneCause has made your events more engaging and helped streamline your auction process—especially with features like text messaging to keep your attendees informed and excited. It’s great to know your donors are having a smooth experience too! We appreciate your note about CRM integration, and we are continually working to expand our integration offerings. Thanks again for your feedback and for letting OneCause be part of your fundraising success! ### 35. OneCause helped shape major fundraising changes in our event process **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | Director of Alumni, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about Bonterra OneCause?** From start to finish, the ease of tracking donations and being able to run reports **What do you dislike about Bonterra OneCause?** Nothing, really! I would have like to know more about how to set things up prior to the event. **Recommendations to others considering Bonterra OneCause:** I would confidently recommend this to others in the fundraising event world. **What problems is Bonterra OneCause solving and how is that benefiting you?** This product allowed our organization to have multiple working in the program at a time. Time is key when planning and executing our fundraiser. Sharing this program with volunteers allowed me more time to develop others areas of the event. **Official Response from Sarah Sebastian:** > Thank you for the review, Lisa! We’re so glad to hear OneCause has helped streamline your event process, from tracking donations to running reports. It's fantastic that it allowed your team to collaborate efficiently, saving you valuable time to focus on other aspects of your event. We're here to help anyone on your team who needs to know the ins and outs! We have live and on-demand training, a comprehensive knowledge base, and access to a Customer Success Team to make your event setup as smooth as possible. Thanks again for sharing your experience, and we look forward to continuing to support your fundraising success! ### 36. Administrative Assistant Point of View **Rating:** 4.5/5.0 stars **Reviewed by:** Kerrie S. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Bonterra OneCause?** I like that when we have an issue, we have a phone number to call! I liked the fact that I called twice for issues, and both times my call was answered and my issue solved. **What do you dislike about Bonterra OneCause?** I wish there was a better way to search within the instructional videos for help. The platform is huge! **What problems is Bonterra OneCause solving and how is that benefiting you?** It is a one stop shop for all our needs. We paid for a consultant to help us for the day of the event. Best decision and well worth it!!! **Official Response from Sarah Sebastian:** > Thank you for your review! We're thrilled to hear that OneCause is serving as a one-stop shop for your fundraising needs and that our support team has been able to assist you promptly and effectively. We appreciate your feedback regarding instructional videos and are always working to enhance the user experience. Thanks again for sharing your thoughts, and we look forward to supporting you in the future. ### 37. We love OneCause' Peer to Peer Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Director of Communications and Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Bonterra OneCause?** The platform is user friendly for our users and the customer service is excellent. **What do you dislike about Bonterra OneCause?** Initially building a campaign is a bit daunting. Plus, the financial partner is not the best. **What problems is Bonterra OneCause solving and how is that benefiting you?** Creating a platform for a spirit raising scavenger hunt. **Official Response from Sarah Sebastian:** > Thanks so much for the kind words—we're thrilled to hear you love the peer-to-peer platform and that it's been such a helpful tool for your team. We also appreciate the feedback and are happy to share that you can use a Stripe account if you prefer. We’re grateful to support your mission and excited to see what you do next! ### 38. Very happy with OneCause, but changes are coming and i am wary. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Bonterra OneCause?** I like the service we have received from Sara Brunner over the years and have had very good experiences when calling in for assistance. I like that our data is in there from previous year, but have been told it won't when we transition to the new platform. Is that the case? **What do you dislike about Bonterra OneCause?** I dread checking other companies and transitioning to another company, since I like OneCause, but I question whether we could save money elsewhere. **What problems is Bonterra OneCause solving and how is that benefiting you?** I believe we started using you when we moved away from paper bid sheets and have had a very good relationships since. You have made our auction process easier. Thank you! **Official Response from Sarah Sebastian:** > Thank you for your loyalty and positive feedback—we truly value your partnership and understand that pricing is an important consideration. In addition to auctions, OneCause includes features like online giving, personal fundraising pages, text-to-give, and dedicated golf event solutions, all designed to help you raise more year-round. If you’d like to explore how these tools can add value for your organization, and discuss your data concerns, we’d be happy to help - send us an email at suport@onecause.com. ### 39. 5th Annual Golf Outing **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy F. | Chair of Golf Outing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Bonterra OneCause?** Very user friendly. The OneCause website is easy to navigate and set up the outings and fundraisers. the support I have received when calling for help is great. Everyone is very helpful and answers the questions. **What do you dislike about Bonterra OneCause?** Some of the back end things are harder to figure out. The videos do help though. **What problems is Bonterra OneCause solving and how is that benefiting you?** We are using the OneCause platform for everything this year. In years past, we had a different platform for the outing and one for the raffle & auctions. We also have numerous events throughout the year and we have everything in OneCause. **Official Response from Sarah Sebastian:** > Thanks for your review, Cindy! We’re glad to hear that OneCause has helped you streamline your golf outing and other events in one platform. It’s great to know the setup process was smooth and that our support team has been there when you’ve needed a hand. We’re always here to help, whether it’s through our support team, on-demand videos, trainings, or resources. Thanks again for trusting OneCause to power your fundraising throughout the year! ### 40. Professional Service, Useful Product **Rating:** 4.0/5.0 stars **Reviewed by:** Linda M. | Marketing & Fundraising Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Bonterra OneCause?** OneCause can handle all of the logistics of our fundraising events, including sponsorships, tickets, auction, raffle registration, etc. They provide excellent customer service to help guide you through the curriculum. The AI made writing auction descriptions quick and easy. **What do you dislike about Bonterra OneCause?** A few of the features we liked with the old software were not available on the new software, and it was a bit of a learning curve, but all worked out. **What problems is Bonterra OneCause solving and how is that benefiting you?** How to keep our events organized and impactful. **Official Response from Sarah Sebastian:** > Thank you for your review! We’re happy to hear OneCause is helping you manage the many moving parts of your fundraising events—from sponsorships to raffles—with ease. It’s also great to hear that our AI tools and customer service have made your experience smoother and more efficient. We’re continually working to make the new platform even better every day, guided by feedback from customers like you. Thank you for trusting OneCause to help keep your events organized, impactful, and successful! ### 41. Wonderful Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Bonterra OneCause?** OneCause makes life so much easier for a non profit fundraising. We love the ease of having everything all in one place from our tickets to auction items. Since using online bidding for our auctions our dollars raised have increased so much! So thankful and the OneCause customer success team is always there anytime we have a question. **What do you dislike about Bonterra OneCause?** Nothing that I can think of the software is very userfriendly. **What problems is Bonterra OneCause solving and how is that benefiting you?** Nothing at this time. **Official Response from Sarah Sebastian:** > Thank you so much for sharing review! We're glad to hear OneCause has made fundraising easier for your team—and even more excited to hear that online bidding has helped boost your auction revenue. That’s exactly the kind of impact we aim for! It’s also great to know our Customer Success & Support teams have been there to help Thanks for being part of the OneCause community—we’re grateful to support your mission! ### 42. Revolutionized our Auction **Rating:** 5.0/5.0 stars **Reviewed by:** Cat P. | Communications Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Bonterra OneCause?** We moved from a different platform which was really cumbersome to use. OneCause is logical and easy to set up. Procurement, auction and transactions all happen in one platform instead of having to connect multiple platforms and merchants. **What do you dislike about Bonterra OneCause?** It would be nice to have a bulk letter functionality that we could print and send to donors that do not give email addresses. We have an older generation donor base that likes a mailed letter and receipt instead. **What problems is Bonterra OneCause solving and how is that benefiting you?** Collating all donors in one place, better reporting on our fundraising. **Official Response from Sarah Sebastian:** > Thank you for your review! We’re so glad to hear that OneCause has made your auction setup, management, and reporting more streamlined and centralized—it's great to know the platform helped simplify your process after switching from a more cumbersome system. Thank you for your feedback on printing letters. We understand it's important to meet the needs of all donors; we’ll share your suggestion with our product team. In the meantime, if you need any help, our support team is always happy to assist. Thanks again for your review and for trusting OneCause to support your mission! ### 43. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kemba K. | Special Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Bonterra OneCause?** I love the simplicity of the platform, and customer support is top-notch. **What do you dislike about Bonterra OneCause?** I don't like working with First American **What problems is Bonterra OneCause solving and how is that benefiting you?** Our previous CRM had delays on sending equipment and the event staff weren't knowledgeble. **Official Response from Sarah Sebastian:** > Thank you so much for your kind words! We're thrilled to hear you're enjoying the simplicity of OneCause and receiving top-notch support from our team—it means a lot to us. We understand how important flexibility is, and we're excited to share that Stripe is now available as a processor option on the OneCause Fundraising Platform. If you haven't transitioned to the new platform, our team would be happy to share more information. Thanks for trusting OneCause to support your fundraising efforts! ### 44. We enjoy using OneCause for our fundraisers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Bonterra OneCause?** OneCause was easy to set-up and use for our fundraising luncheon and golf tournament. I even used it for a smaller fundraiser during the holidays. OneCause helps alleviate the time it would take for other software. I can easily import and export from OneCause to my CRM. And once our supporters have access, they are able to donate, purchase items, bidding on items and checking out on their own. I've used other fundraising software and OneCause is one of the easiest. Anytime I need to send an email to support, they will follow-up. **What do you dislike about Bonterra OneCause?** I haven't found anything that I dislike about OneCause. I would like to be able to add a misc charge that includes cents. **What problems is Bonterra OneCause solving and how is that benefiting you?** OneCause allowed the user to purchase items and close out their own account, which made it easier for the staff. **Official Response from Maggie Cavanaugh:** > Thank you so much for taking the time to provide us this review, Terri. We appreciate hearing how easy to set-up your event was on our software. Grateful to partner with your cause! ### 45. Great resource for our small non-profit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Bonterra OneCause?** Our small non-profit uses OneCause for annual peer-to-peer campaigns and fundraising events. The peer-to-peer platform is easy to set up and our donors find it easy to navigate. The new fundraising platform was great for our annual gala and we are planning to use it for our golf benefit as well. I've used both the AI customer support option and have had several calls with their staff and both are very helpful. **What do you dislike about Bonterra OneCause?** OneCause's fundraising platform is created to be a one-stop shop for your fundraising event, but we ran into a few issues because we wanted to use our donor database to process tickets and seating. **What problems is Bonterra OneCause solving and how is that benefiting you?** Fundraising event management, live and silent auctions, & peer-to-peer fundraising **Official Response from Sarah Sebastian:** > Thank you for your review! We’re happy to hear that OneCause has been a helpful resource for your fundraising events and peer-to-peer campaigns. It’s great to know both the platform and our support—whether through our team or AI chat—have made things easier for you and your donors. We appreciate your feedback about your donor database. While OneCause is designed to be an all-in-one fundraising solution, we understand the importance of flexibility and are continuing to expand our integration offerings. Thank you for trusting us to be a part of your fundraising! ### 46. Fundraising Made Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy R. | Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Bonterra OneCause?** The OneCause site was really easy to use. I had no previous experience with the platform and I was able to quickly and easily learn how to use it. The variety of options for fundraising from selling tickets, to sponsorship to auctions and beyond was impressive and easy to implement and keep track of. The OneCause university was helpful and our OneCause team was awesome. They helped all along the way and went over and above to make sure our event would come off without a hitch. **What do you dislike about Bonterra OneCause?** Wish there were more batching opportunities in some of the areas because there were some tedious changes that had to be make one at a time but that was about it. Also, I would love to have more design options for the event website. **Recommendations to others considering Bonterra OneCause:** I would highly recommend OneCause particularly if you want to make your fundraising year-round more efficient and easy for parent volunteers. It is fun to use, keeps track of all the different types of fundraising you are doing including event tickets and makes the post-event chores less painful. **What problems is Bonterra OneCause solving and how is that benefiting you?** We needed a platform that could help us keep track of all of our fundraising efforts and make it easy for parent volunteers to upload the information and keep track. We became more efficient and it helped us take a LOT of information and put it in one place where everyone who needed the information could easily get to it. It was simple to set up and easy for our supporters to use. We had great feedback from our supporters about the user interface. **Official Response from Maggie Cavanaugh:** > Thank you so much for the thoughtful feedback, Wendy. We love hearing how our software made your fundraising more efficient and easy for your supporters. So glad to be partnered with your organization! ### 47. Trusted, Reliable Software for Your Fundraising Success **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn P. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Bonterra OneCause?** Simple. Easy integration. Customer Service **What do you dislike about Bonterra OneCause?** Nothing. We use for all of our events. We **What problems is Bonterra OneCause solving and how is that benefiting you?** Our organization is able to handle all types of auctions (silent, live, etc.) without a hitch as well as making fundraising appeals incredibly convenient for our donors. It is an extremely valuable tool for us with all of our events. As a result, we have raised more money since we implemented OneCause. **Official Response from Sarah Sebastian:** > Thanks for taking the time to share a review, Carolyn! We’re thrilled to hear that OneCause has become a trusted, reliable tool for your fundraising success. It’s great to know the platform is helping you manage all types of auctions and appeals with ease—and even better that it’s contributing to increased fundraising results! We appreciate your continued partnership and look forward to supporting your events for years to come. ### 48. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jason N. | Assistant Athletic Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Bonterra OneCause?** Easy to set up and implement events. Allowing multiple people to help with set up and finances. **What do you dislike about Bonterra OneCause?** Importing pictures when setting up the main page. **What problems is Bonterra OneCause solving and how is that benefiting you?** It allows numerous departments at our institution to allow fundraising through the platform. **Official Response from Sarah Sebastian:** > Thank you for your review and for highlighting how easy OneCause is to use for setting up events and collaborating with your team. We’re glad the platform is helping your fundraising efforts! If you haven't already shared details with our team around importing images, please reach out - we're always looking to improve. Thanks again for sharing your experience! ### 49. OneCause - A Game-Changer for our fundraising events **Rating:** 5.0/5.0 stars **Reviewed by:** Gina P. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Bonterra OneCause?** We’ve been using OneCause for our annual Evening Under the Stars (EUS) fundraiser, and it’s proven to be an invaluable tool in making our event successful. From managing ticket sales to silent auctions, OneCause streamlines the entire process and elevates the experience for both organizers and guests. One of the standout features is the intuitive user interface. Setting up our event page, customizing it with our branding, and tracking registrations are all straightforward. The platform is user-friendly, ensuring our supporters can purchase tickets and make donations with ease, whether on desktop or mobile. For silent auctions, OneCause has truly shined. Guests can easily view auction items, place bids, and track their favorites in real-time, even if they aren’t able to attend the event in person. This flexibility has helped increase our auction participation and, as a result, our fundraising totals. In terms of communication tools, OneCause allows us to send reminders, updates, and thank-you messages through email and text, ensuring our supporters stay engaged before, during, and after the event. The ability to generate reports and track metrics helps us analyze performance and identify areas for improvement in future campaigns. The customer support has also been stellar. Whenever we’ve encountered a question or issue, the OneCause team has been responsive and helpful, ensuring we can stay focused on the event itself. In short, OneCause has made managing our fundraising efforts more efficient and effective. Its features have allowed us to focus more on the mission of the event—raising critical funds to support CASA CIS—and less on the logistics. We highly recommend it to other organizations looking to enhance their fundraising capabilities. **What do you dislike about Bonterra OneCause?** There are some bugs related to the Save and Next feature. When reviewing packages, the Save and Next feature frequently unpackages the items associated with those packages. **What problems is Bonterra OneCause solving and how is that benefiting you?** See previous for detailed review. It's user friendly on computers, tablets, or cell phones. Even if someone itsn't able to attend the event, they can bid on auction items from anywhere. It also allows us realtime communication with our supporters during the event to keep things moving along. **Official Response from Sarah Sebastian:** > Thank you so much for your review! We love hearing how OneCause has helped you focus more on your mission and less on the logistics—that’s exactly what we aim for! And it’s great to know that the platform’s user-friendly design has made things easier for both your team and your guests, whether they’re participating in person or from afar - and that our support team was able to step in and help when needed. Thanks for recommending OneCause to other organizations and for trusting us to help make your events a success! ### 50. Great software, even better people! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Bonterra OneCause?** This software allowed us to streamline former manual processes into a button push and allow our focus to go to more important portions of our event. OneCause University is a great tool in association to the AI Chatbot! **What do you dislike about Bonterra OneCause?** There is nothing to dislike with this platform, easy to use and intuitive. **Recommendations to others considering Bonterra OneCause:** The software makes this company great, the people make it even better. **What problems is Bonterra OneCause solving and how is that benefiting you?** We have seen an increase in revenue, time savings in process, and happier volunteers at our events. **Official Response from Sarah Sebastian:** > Thank you for your fantastic feedback! We're so happy to hear OneCause has helped streamline your processes so you can focus on the most important aspects of your event. It's great to know that OneCause University and the AI Chatbot have been valuable tools for you. We're especially proud to hear that our team has made a positive impact alongside the software. We’re committed to supporting you every step of the way and are excited to see the continued success and increased revenue you're experiencing. Thanks again for sharing your experience, and we look forward to supporting you in the future. ## Bonterra OneCause Discussions - [How can i better integrate QuickBooks and GiftWorks to avoid duplication of data entry](https://www.g2.com/discussions/how-can-i-better-integrate-quickbooks-and-giftworks-to-avoid-duplication-of-data-entry) - 1 comment, 1 upvote - [What kinds of peer-to-peer fundraising does your software support?](https://www.g2.com/discussions/what-kinds-of-peer-to-peer-fundraising-does-your-software-support) - 1 comment, 1 upvote - [Can donors cover costs associated with their donations?](https://www.g2.com/discussions/can-donors-cover-costs-associated-with-their-donations) - 1 comment, 1 upvote - [When are funds deposited in our organization’s bank account?](https://www.g2.com/discussions/when-are-funds-deposited-in-our-organization-s-bank-account) - 1 comment, 1 upvote - [How much does OneCause cost?](https://www.g2.com/discussions/pricing-9f1d088c-c0bc-4009-9676-16eef7aeffb8) - 1 comment, 1 upvote - [View Bonterra OneCause pricing details and edition comparison](https://www.g2.com/products/bonterra-onecause/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+21%3A50%3A51+-0500&secure%5Bsession_id%5D=b5b9bc5e-27fc-4e9d-83bd-9b9665b1cbd4&secure%5Btoken%5D=25cfb4d1c20f06cbfc6c2a537f4be73677945710884cb7a49d2289a7014198ad&format=llm_user) ## Bonterra OneCause Integrations - [Amply](https://www.g2.com/products/amply-amply/reviews) - [Apple Pay for merchants](https://www.g2.com/products/apple-pay-for-merchants/reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) - [Chariot](https://www.g2.com/products/chariot-2025-04-15/reviews) - [DonorDock](https://www.g2.com/products/donordock/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Facebook Live](https://www.g2.com/products/facebook-live/reviews) - [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) - [iDonate](https://www.g2.com/products/idonate/reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) - [YouTube Live](https://www.g2.com/products/youtube-live/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bonterra OneCause Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Bonterra OneCause Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,146 reviews) - [Bloomerang Fundraising, formerly Qgiv](https://www.g2.com/products/bloomerang-fundraising-formerly-qgiv/reviews) - 4.7/5.0 (276 reviews) - [Handbid](https://www.g2.com/products/handbid/reviews) - 4.7/5.0 (212 reviews)