G2 reviewers report that M-Files excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to MHC Software. Users appreciate its intuitive design, noting that it is "simple to learn" and allows for easy access to documents from anywhere, enhancing productivity.
According to verified reviews, MHC Software shines in customer support, with users highlighting the "terrific" service and knowledgeable staff. This level of support is crucial for organizations that require quick assistance and reliable help when navigating the software.
Users say that M-Files offers a seamless integration with daily processes, making it easy to retrieve important information quickly. Reviewers specifically mention the strong version control and permission management features, which help maintain document integrity and security.
Reviewers mention that while MHC Software is easy to maintain and allows for quick document access, it may not provide the same level of intuitive navigation as M-Files. Some users find it less straightforward when it comes to finding documents without exact folder paths.
G2 reviewers highlight that M-Files has a more favorable ease of setup experience, with users appreciating the intuitive onboarding process. This contrasts with MHC Software, where some users have noted challenges in setup, which can impact the initial user experience.
According to recent feedback, both products have similar scores for ease of use, but M-Files users often mention its superior integration with tools like Outlook, which enhances their workflow. In comparison, MHC Software users appreciate its ease of use but may not experience the same level of integration benefits.
MHC NorthStar is the intelligent content and workflow automation platform that empowers your people to take ownership of your processes, your documents, and your communications with the simplicity of a self-service model.
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
We submitted a ticket last week and have not heard back from your support team. CSE: ZA1AWk, TKT: 2cs7qF
1 Comment
SP
Thank you for sharing your comment. We were disappointed to hear you didn't receive a quick enough response to your email asking for support. Our team has...Read more
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