--- title: MHC Software Reviews meta\_title: 'MHC Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 184 reviews by the users' company size, role or industry to find out how MHC Software works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 184 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

# MHC Software Reviews & Product Details

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MHC is a global provider of AI-powered SaaS solutions for document and payment automation, purpose-built for highly regulated industries. Our platform helps organizations improve efficiency, ensure compliance, and modernize customer communications at scale. MHC customers generate over 10 billion documents and process billions in AP payments annually using our solutions.

* * *

Product Website
MHC Software
Seller
[MHC Software](https://www.g2.com/sellers/mhc-software)
Discussions
[MHC Software Community](https://www.g2.com/products/mhc-software/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Olga Zakharenkava

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

6 months

[
View More Pricing Information
](https://www.g2.com/products/mhc-software/pricing)

## MHC Software Integrations
(12)

What do users say about integrations?

Verified by MHC Software

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ADP Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Infor CloudSuite LN

](https://www.g2.com/products/infor-cloudsuite-ln/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Infor HCM

](https://www.g2.com/products/infor-infor-hcm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Dynamics 365 Business Central

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Dynamics 365 Supply Chain Management

](https://www.g2.com/products/microsoft-dynamics-365-supply-chain-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sage Intacct

](https://www.g2.com/products/sage-intacct/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP Concur

](https://www.g2.com/products/sap-concur/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tableau

](https://www.g2.com/products/tableau/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday HCM

](https://www.g2.com/products/workday-hcm/reviews)

Show More

 ![Kara F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kara F.")
KF

Kara F.

Senior Human Capital Management Analyst

Enterprise (\> 1000 emp.)

12/3/2025

"Digital solutions with simple UI, But Backend Feels Outdated"

2.5/5

What do you like best about MHC Software?

The User Interface is simple to understand. The support person we are working with for integration is always available and calm, cool, collected. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

Backend is not simple and seems antiquated.

Integration involves many departments - The set up seems more IT department friendly with terminology and administrator requirements. However, the content being loaded is for payroll and human resources so there are many that need to be involved in the calls. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

We needed a print partner and digital solution for government required mailings such as W2s and 1095Cs.

MHC was able to step in as a print partner in a pinch. Now we are moving forward to digitize delivery. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

SH

Shawn H.

Senior HRIS Application Analyst

Enterprise (\> 1000 emp.)

2/21/2025

"Good customer service. Product is functional, if not good-looking"

2.5/5

What do you like best about MHC Software?

Outstanding customer service.

The new Document Express /DSS upgrade is also easy to use and effective.

Image Express functions well. Once you get these set up, the administration is fairly simple and the applications rarely malfunction. We use Infor Cloudsuite for HCM/FSM and MHC integrates pretty well with Infor. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

I'm not sure if we have the latest and greatest, but the admin tools for Document Express and Image Express as far as setup/configuration have very outdated user interfaces and are somewhat buggy. UI design overall is fairly lacking. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

It can handle printing aspects for Payroll that our ERP solution (Infor) currently does not have a solution for. We also use it for HR/Payroll document hosting and self service. Although Infor now has the ability to handle this part, it did not when we originally implemented, and we will not have the resources to implement it in Infor anytime soon. MHC also solves our ACA Reporting requirement. Review collected by and hosted on G2.com.

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Response from Hayley Kraft of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-9342749/official_response/edit)

Hi Shawn, thank you for your review. We are so happy to hear you've had outstanding customer service. As for your feedback about UI design/bugs, we value your comments and have passed them along to our product team. Thank you for helping us continue to improve our product!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts")
AP

Verified User in Performing Arts

Enterprise (\> 1000 emp.)

5/15/2025

"Document Express use alongside Lawson"

3/5

What do you like best about MHC Software?

I like that they are willing to bring in technical experts when issues persist. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

They could include more robust error logging that would assist in troubleshooting configuration issues. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

Document express allows us to print checks from our ERP. Review collected by and hosted on G2.com.

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8/27/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

2/14/2024

"Very clunky and not very efficient"

3/5

What do you like best about MHC Software?

The system itself works, for the most part, and it is somewhat easy to search on IX Entry. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

Too many different processes just to get images into the different applications. Support is not the most helpful or very timely in their responses. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

The ease of use. It would be better if it was easier to use and less confusing to know which application to use first, then which one to go to, and then which is the last to use. Review collected by and hosted on G2.com.

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Response from Sam Maxwell of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-9236519/official_response/edit)

Thank you for your feedback. We shared your comments with the necessary teams here at MHC & are taking steps to improve your experience. We care deeply about your feedback related to product usability. Given anonymity in G2, if you are open to a discussion, please reach out to your account representative so that we can hear and understand all of your feedback. We could connect you with our Product team to share your usability feedback first-hand and let you assess whether our latest cloud platform solution would sufficiently consolidate functionality in a way that would improve your user experience. Also, we strive to be very responsive within our Customer Support team. We missed the mark for you and want to do better. If you haven’t used the newly launched MHC Customer Portal, we encourage you to do so to get answers as quickly as possible. Stay well, and please feel free to contact us directly if there’s anything we can to do help you moving forward.

3/13/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

ZC

Zac C.

ERP Analyst

Enterprise (\> 1000 emp.)

2/14/2024

"Overall feel like MHC has a lot of moving parts and sometimes doesn't work well."

3/5

What do you like best about MHC Software?

Fairly easy to install the applications on users computer

Being able to print checks and have the printers automatically update in Document Express. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

Licensing can be tricky and MHC doesn't alway get back in regards to tech support emails. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

Helping with automation of sending invoices into Lawson. Review collected by and hosted on G2.com.

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Response from Sam Maxwell of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-9236527/official_response/edit)

Thank you for your feedback, Zac. We shared your comments with our Customer Service and Product teams here at MHC & are taking steps to improve your experience. We plan to analyze what we could do better related to tech support email responses and will reach out to you directly to make sure everything is working effectively with our communications and access to the MHC Customer Portal. One of our core values at MHC is Customer Success Focus, and we are committed to understanding all your feedback and improving how we serve you as our valued customer. Once again, thank you for the feedback. After we complete internal research, we plan to reach out directly to better understand your feedback so that we can implement an action plan to improve your experience. Stay well.

10/28/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/28/2022

"Looks helpful, but implementation has been slow."

3/5

What do you like best about MHC Software?

Their customer service has been friendly and helpful. It has been great having the managers view each invoice and approve. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

Implementation was extremely long. Customer Service is helpful but sometimes tedious in the back and forth. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

Pringing check, check stubs available to employees electronically, and AP scanning/automation. Review collected by and hosted on G2.com.

Show More

Response from Sam Maxwell of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-6909233/official_response/edit)

Thank you for sharing your comment. We have passed along your feedback to the necessary teams here at MHC & are taking steps to improve your experience. The level of support you've described is not the standard that we at MHC hold ourselves to, and so we do appreciate your feedback as we strive to do better. Please let us know if connecting with your customer success representative would be helpful at this time. Stay well, and please feel free to contact us directly if there’s anything we can to do help you moving forward.

11/17/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production")
AF

Verified User in Food Production

Enterprise (\> 1000 emp.)

8/15/2023

"Review of Document Express"

3/5

What do you like best about MHC Software?

Document Express works well most of the time. Support is good most of the time. It just does what it's meant to do without a lot of complication or frills. It has been a goood solution for us. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

The look and feel of Document Express is very outdated. Like by well over a decade. It's got a Windows 98 look and feel.

The UX could be improved and a cloud-based solution would seem to coincide with compatible ERP software.

I've had a couple of poor experiences with support on layout changes requested, one in particular took over 6 weeks. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

Allowing us to print W2's and format and print payroll checks for payroll cycles. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad")
AT

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

2/22/2024

"MHC - Review"

2.5/5

What do you like best about MHC Software?

Software integrates with our AS/400. Not sure what else to add. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

They take forever to install and configure the solutions. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

Speeds up the users for completeing different tasks. Review collected by and hosted on G2.com.

Show More

Response from Sam Maxwell of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-9328002/official_response/edit)

We appreciate your insights. We've shared them with the necessary MHC teams who are actively working on improvements based on your feedback. Product usability is highly important to us. While G2 anonymity is respected, if you're open to further discussion, your account representative welcomes your detailed feedback. They can connect you directly with our Product team to share your usability experience firsthand and discuss how our latest cloud platform solution streamlines functionality for a better user experience. We're committed to doing better. If you haven't explored our new MHC Customer Portal, it offers quick access to answers and support. Don't hesitate to reach out directly if you have any further questions or need assistance. We're always here to help.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

10/17/2023

"Support issues"

2.5/5

What do you like best about MHC Software?

We have enjoyed the features we are currently using. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

The extreme time it takes to hear back from support on helping with issues we are seeing Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

We needed a solution for paychecks Review collected by and hosted on G2.com.

Show More

Response from Sam Maxwell of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-8737011/official_response/edit)

We sincerely apologize for the frustrating experience you encountered with our customer support; we deeply regret falling short of your expectations. Your feedback is invaluable to us, and we are committed to addressing the issues you've raised. To resolve your specific concern, please reach out to us directly at Techsupport@mhcautomation.com.

Our commitment is to deliver exceptional support, and we are unwavering in our pursuit of that goal. Your feedback is a driving force for positive change, and we're actively implementing measures to avoid such issues in the future. In fact, as part of our ongoing improvement efforts, we recently introduced a new customer portal. This portal is tailored to improve communication, simplify support processes, and offer convenient access to documentation, announcements, and product information. We trust that this addition will further assist you in obtaining prompt solutions and allow you to maintain your focus on your business.

We appreciate your understanding and hope you'll consider giving us another chance to demonstrate our commitment to your satisfaction. If you have further questions or concerns, please don't hesitate to reach out.

Sincerely,

Rob Stack

VP of Customer Support

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/27/2023

"Great people, but they need more of them"

3/5

What do you like best about MHC Software?

Most of what is presented from a software side is easy to understand. I know that most of the time I can get things going without contacting MHC directly, every time. Review collected by and hosted on G2.com.

What do you dislike about MHC Software?

It is constantly crashing and breaking and being pushed to a limit that I find to be way too low. I find it hard to believe that programs like Image Express and Brainware crash as often as they do, and there not being a major underlying issue. Review collected by and hosted on G2.com.

What problems is MHC Software solving and how is that benefiting you?

Getting vendors paid quickly and automatically is the name of the game. that is why we went with MHC and their software solutions. Review collected by and hosted on G2.com.

Show More

Response from Sam Maxwell of MHC Software

[Editedit](https://www.g2.com/survey_responses/mhc-software-review-8003708/official_response/edit)

Thank you for sharing your comment. We have passed along your feedback to the necessary teams here at MHC & are taking steps to improve your experience. Please let us know if connecting with your customer success representative would be helpful at this time. Stay well, and please feel free to contact our support team directly if there’s anything we can to do help you moving forward.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about MHC Software? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about MHC Software
](https://www.g2.com/products/mhc-software/discussions/new)

GU

Guest User
•
Last activity almost 3 years ago

What is MHC Software used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-mhc-software-used-for)

TC

Thomas Connell
•
Last activity about 6 years ago

We submitted a ticket last week and have not heard back from your support team. CSE: ZA1AWk, TKT: 2cs7qF

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/27694-we-submitted-a-ticket-last-week-and-have-not-heard-back-from-your-support-team-cse-za1awk-tkt-2cs7qf)

[
View all Discussions
](https://www.g2.com/products/mhc-software/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

15 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/mhc-software/pricing)

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##### 
##### MHC Software Features

Analytics

Due Dates

Invoice Management

Capture

Repository

Invoice Processing

Matching

Payments

Workflows

Integration

Accounting

Payment Integration

ERP

[
View More Features
](https://www.g2.com/products/mhc-software/features)

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##### Categories on G2

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