# Rhapsody Reviews **Vendor:** Realta Chakradarma **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 11 ## About Rhapsody Rhapsody is packaged with the necessary tools for creating long-term customer relationship and revenue opportunities. It provides analysis of travel behavior and activities, assisting the hotel in better understanding the needs of guests to achieve personal service excellence. ## Rhapsody Reviews ### 1. Perfect for hospitality management **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie O. | Assistant Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Rhapsody?** Rhapsody made it possible to manage multiple locations with one software. **What do you dislike about Rhapsody?** Catering functionality needs more work for accurate costs and management. **What problems is Rhapsody solving and how is that benefiting you?** The most beneficial thing about Rhapsody was operating and invoicing for larger-scale management. ### 2. Systems Engineering done well will be seamless & transparent to the software, mech & elec guys. **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie H. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Rhapsody?** SE tools are required to keep a sense of order, version, control, consistency & visibility of the job in hand. The subject is wide & having a tool to help which is compatible with lower level tools is critical. Depending on the complexity & number of lower level sub-systems whether hardware, firmware or straight software will depend on the success of delivery, reviewabilty & most other 'ilities. The power of Rhapsody for object orientated design is key & one of it's strengths is it's ability to help the decomposition of the behavioural requirements for the top down design flow to software design, code & test. **What do you dislike about Rhapsody?** Rhapsody has grown from a software design tool to a CASE tool. This is ok but clear that it leans towards OOD for coding rather than for the larger subject of SE. **Recommendations to others considering Rhapsody:** Look for a tool that has the ability & flexibility to remain compatible with all of the other tools required to deliver decent solutions. Rhapsody has these qualities. **What problems is Rhapsody solving and how is that benefiting you?** I have not used it for SE for nearly 5 years so I am not fully up to date with its later versions. We used it extensively for an SC job in missile design where dropping out the software design was done efficiently with it. It enabled rapid prototyping for system behaviour for algorithm design whilst being very fluent at flowing to the lower level coding & testing. It was easily compatible with the trace to the originating customer reqts in DOORS & its ability to perform code generation with the necessary complilers used was impressive. ### 3. User Friendly Property Management System. **Rating:** 4.5/5.0 stars **Reviewed by:** Gunaldy P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Rhapsody?** Rhapsody had good support, easy to use either as a user or as an administrator like me. **What do you dislike about Rhapsody?** Admin support was not friendly when I asked for assistance related to my antivirus and unfriendly programming staff when I had an issue during interfacing the internet gateway with rhapsody. **What problems is Rhapsody solving and how is that benefiting you?** Many think, since I'm in IT, all the peripheral related with Front Office such as Electronic keycard, guest internet gateway, phone extension either for guest or back-office all can be interface with rhapsody. ### 4. Rhapsody **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Rhapsody?** Integration main module Front Office - Back Office - Logistic **What do you dislike about Rhapsody?** Sometimes difficult to contact the support team **What problems is Rhapsody solving and how is that benefiting you?** Daily hotel operational, the management have better control over the operation. ### 5. Good product for System Engineers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Rhapsody?** It is very useful for all the basic functionalities that a system engineer desires to have in a product. The requirements management is great, the UML diagram interfaces are easy to use. Implementation is straightforward. **What do you dislike about Rhapsody?** It is an expensive tool but it is definitely worth the price if you know what you need from it. The user interfacr looks a bit dated and can sometimes be an overload (especially for beginners/ first time users) **What problems is Rhapsody solving and how is that benefiting you?** I used it for a traffic engineering problem as part of my thesis. It was very beneficial to track requirements and use the diagrams to convey the flow of the project to different stakeholders. ### 6. Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Rhapsody?** Customer Support, easy to call and ready help us 24 hours **What do you dislike about Rhapsody?** interface to old fashioned, and need to improvement **What problems is Rhapsody solving and how is that benefiting you?** report analysis ### 7. Best PMS application, give the detail reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Rhapsody?** Easy to interface with another application hotel in Rhapsody Cloud version **What do you dislike about Rhapsody?** Daily Flash Report, much better if they can input budget of food and beverage cost in to Report Template **Recommendations to others considering Rhapsody:** One of PMS solutions that can implement in your hotel, Easy to interface with another application **What problems is Rhapsody solving and how is that benefiting you?** Get a accurate Income Statement report ### 8. Good hotel PMS and 24 hours of service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Rhapsody?** 24 hours call service And after sales service **What do you dislike about Rhapsody?** Some reports need to be fix but need to pay for the support **Recommendations to others considering Rhapsody:** Good PMS system and easy to adapt **What problems is Rhapsody solving and how is that benefiting you?** Reporting data transfer that solving when need some data to be upload. My job more easier ### 9. Review of Rhapsody **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Rhapsody?** It automate manual testing tasks. This i like so much. **What do you dislike about Rhapsody?** Nothing I have found which I dislike. Everything is just perfect. **What problems is Rhapsody solving and how is that benefiting you?** By using this, our time and efforts are getting saved. It used to automate testing, coding and communication tasks. ### 10. Rhapsody **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Rhapsody?** upside is all tech team can use it for designing end to end design of system **What do you dislike about Rhapsody?** Nothing really to dislike about the app. **Recommendations to others considering Rhapsody:** I guess this is much easier to use than other industry standard tools available for model designing and workflow designing. **What problems is Rhapsody solving and how is that benefiting you?** for test management and for workflow design ### 11. Awesome interface engine **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Rhapsody?** It's ease in usability. Easy to learn and implement **What do you dislike about Rhapsody?** Built in HL7 validation is not as per latest standards **What problems is Rhapsody solving and how is that benefiting you?** Interface engine to receive and process data between different types of healthcare IT systems ## Rhapsody Discussions - [What is Rhapsody Model Manager?](https://www.g2.com/discussions/what-is-rhapsody-model-manager) - [Is Rhapsody software free?](https://www.g2.com/discussions/is-rhapsody-software-free) - [What is Rhapsody systems engineering?](https://www.g2.com/discussions/what-is-rhapsody-systems-engineering) - [What is Rhapsody software used for?](https://www.g2.com/discussions/what-is-rhapsody-software-used-for) - [There are some : 1. Screen unable to trace back 2. Name format no middle 3. user changes](https://www.g2.com/discussions/there-are-some-1-screen-unable-to-trace-back-2-name-format-no-middle-3-user-changes) - 1 upvote - [View Rhapsody pricing details and edition comparison](https://www.g2.com/products/rhapsody/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A22%3A59+-0500&secure%5Bsession_id%5D=c0bf216c-3812-4b93-b2b7-060557e769cb&secure%5Btoken%5D=03c8c27725e8b758cdfc48c1224ac97c0a173fa5f70b43eb8b4ffb6f5b1fb974&format=llm_user) ## Rhapsody Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Staff Management** - Housekeeping - Shift Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Rhapsody Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (62 reviews)