PaySimple Reviews & Product Details

PaySimple is the new way of managing our business payroll. It take care of all the tedious tasks, so we can focus on what we do best: running our business! It's quick and easy, so we'll spend less time on paperwork and more time on what matters most. Review collected by and hosted on G2.com.

There is not a thing to dislike about PaySimple it works great in all departments. Review collected by and hosted on G2.com.

PaySimple is a digital payments platform that provides a full suite of features for small business owners, from free accounting software to integrated merchant services. With one account at PaySimple, you can send invoices, process payments and track your cash flow with ease. Review collected by and hosted on G2.com.

In my experience, customer service is rude and takes it personally when a customer is unhappy. Review collected by and hosted on G2.com.

Pay simply makes big business style efficiency available to small and mid-size companies at a fraction of the cost.

All in one integrated system for payment acceptance, billing automation, and managing customers. it provides low rates for credit card and ACH payment acceptance.

It has additional features that include payment communication, automated late payment follow-up, data import/export, customized reporting, and secure customer payment account storage for easy repeat transactions. Review collected by and hosted on G2.com.

Although i don't find any difficulty in the software but yeah, i can suggest that an easier way to automate recurring billing from an online sales page would be constructive Review collected by and hosted on G2.com.

Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand-off.

Simple navigation and polished links for clients to use.

My DR s can produce reports quickly with the software.

I initially added it because we needed a simple, automated solution for sending out recurring invoices with minimal customer interacton.It is easy to set one up and make changes as needed Review collected by and hosted on G2.com.

Collecting user-entered recurring payments is a little unclear. We had to troubleshoot a bit to get this feature working correctly.

If you do not want to use a total checkout solution, setting it up is a bit complicated. You have to create a product then add the payment form.

White label option would be a massive benefit for our needs, but this is not a deterrent to adopting the platform.

Pay simple should implement a feature I have heard referred to as account update.If a customer receives a new card replacing one that is soon to expire, there is technology available to recognize this and update the information with the merchant so that a recurring payment schedule does not fail when a customer forgets to call with the updated expiration date. Review collected by and hosted on G2.com.

The name "PaySimple" describes it best. This system is the simplest for collecting all electronic payment types including all major credit cards and ACH. It also has nice integrations for on-premise and online applications to perform payment collections within your existing systems relatively seamlessly. Our company has been using PaySimple for 13+ years now. Review collected by and hosted on G2.com.

The out-of-box customer portal is not very usable. I can see it being helpful for individual purchases, but for subscription-based payments with multiple payment types per account, we've encountered issues. Review collected by and hosted on G2.com.

That my customers can pay online simple and easy Review collected by and hosted on G2.com.

When a check is returned or bounced back I don't get full details of why Review collected by and hosted on G2.com.

System is easy to use for single or scheduled billing; we used them exclusively when we first started the company. Review collected by and hosted on G2.com.

There's no integration with SalesForce which makes my life so much easier. We have another payment processing system that does integrate so everything can be done inside SalesForce and my staff can see payment status for particular clients. Review collected by and hosted on G2.com.

I love working with a company that actually helps you and cares about you! From our account manager to the chat help, everyone is always so helpful and nice. Review collected by and hosted on G2.com.

Working with a company that is continuing to grow and work to get everything that their customers want, is a phenomenal experience because you get to have a say in how certain aspects are developed. That can also be frustrating that as a company you have to maneuver your processes to meet where PaySimple is now. Review collected by and hosted on G2.com.

The experience as a whole has been excellent. The ability to send invoices, post a link on my site for people to pay, and to collect payments myself with both Credit Card and ACH has helped my productivity and business grow. Also, the staff has continued to be helpful from the beginning. Approval was quick and simple, and when I wanted higher limits for ACH and lower costs for credit card processing, they handled my requests right away. Review collected by and hosted on G2.com.

I'd recommend expansion into the ability to send payments via ACH to vendors. I'd also recommend an integration with Quickbooks Desktop. Review collected by and hosted on G2.com.