# Best Shipping Software for Small Business - Page 2 *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Products classified in the overall Shipping category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Shipping to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Shipping category. In addition to qualifying for inclusion in the Shipping Software category, to qualify for inclusion in the Small Business Shipping Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top Shipping Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Easyship](https://www.g2.com/products/easyship/reviews) | 4.4/5.0 (174 reviews) | Multi-carrier rate comparison for e-commerce fulfillment | "[Simple,Easyship makes it easy to get Stay Afloat by Phil Tourney to our readers!](https://www.g2.com/survey_responses/easyship-review-12774153)" | | 2 | [Sendcloud](https://www.g2.com/products/sendcloud/reviews) | 4.5/5.0 (142 reviews) | Multi-carrier label automation for e-commerce | "[Clear interface, easy integration, and responsive support at a very attractive price](https://www.g2.com/survey_responses/sendcloud-review-12834282)" | | 3 | [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5.0 (574 reviews) | Multi-channel order fulfillment with carrier rate shopping | "[Streamlined Labeling and Business Growth with ShipStation](https://www.g2.com/survey_responses/shipstation-review-12679609)" | | 4 | [ShipHero](https://www.g2.com/products/shiphero/reviews) | 4.5/5.0 (207 reviews) | Barcode-driven 3PL fulfillment with Shopify sync | "[ShipHero: Streamlined, Customizable, and Efficient](https://www.g2.com/survey_responses/shiphero-review-12973951)" | | 5 | [parcelLab](https://www.g2.com/products/parcellab/reviews) | 4.6/5.0 (263 reviews) | Branded post-purchase tracking across multi-carrier operations | "[parcelLab Makes Delivery Updates Clear, Personalized, and Trust-Building](https://www.g2.com/survey_responses/parcellab-review-12945131)" | | 6 | [ClickPost](https://www.g2.com/products/clickpost/reviews) | 4.8/5.0 (144 reviews) | Multi-carrier orchestration with intelligent courier allocation | "[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)" | | 7 | [Stamps.com](https://www.g2.com/products/stamps-com/reviews) | 4.3/5.0 (109 reviews) | In-office USPS postage printing without post office trips | "[A Legal Office's Essential Time-Saver](https://www.g2.com/survey_responses/stamps-com-review-12713888)" | | 8 | [ShippyPro](https://www.g2.com/products/shippypro-shippypro/reviews) | 4.6/5.0 (104 reviews) | Multi-carrier label automation across sales channels | "[ShippyPro Streamlined Our Shipping with Fast Labels and Great Multi-Carrier Integration](https://www.g2.com/survey_responses/shippypro-review-12987150)" | | 9 | [Freightview](https://www.g2.com/products/freightview/reviews) | 4.7/5.0 (191 reviews) | Multi-carrier LTL rate comparison and booking | "[Effortlessly Streamlines Shipping with Precise Rate Comparison](https://www.g2.com/survey_responses/freightview-review-11315841)" | | 10 | [Narvar](https://www.g2.com/products/narvar/reviews) | 4.2/5.0 (171 reviews) | Branded post-purchase tracking reducing WISMO inquiries | "[Intuitive Platform with Excellent Support](https://www.g2.com/survey_responses/narvar-review-12545077)" | --- ## What Are the Most Common Questions About Shipping Software? *AI-generated · Last updated: May 26, 2026* ### What platform provides automated customs documentation? Based on G2 reviews, several shipping software buyers mention customs-related automation and international paperwork support, but Easyship stands out most clearly in the recent review set. According to verified users, Easyship helps simplify international shipping by generating shipping labels alongside the documents needed for customs, while also helping teams compare carriers and manage duties-related workflows. G2 reviewers mention that it reduces manual work for cross-border fulfillment, especially for ecommerce teams shipping to multiple destinations. Users also describe it as helpful for handling duties visibility and keeping international orders moving through one central dashboard, rather than switching between separate carrier systems. ### What is the most affordable shipping software for SMBs? Based on G2 reviews, affordability in shipping software is usually tied to discounted carrier rates, easier label creation, and less manual admin time rather than a single low subscription claim. According to verified users, Easyship is frequently described as affordable for smaller businesses because it offers competitive shipping options, rate comparison, and simple integrations with ecommerce platforms. G2 reviewers mention that affordable shipping choices and straightforward setup can help small teams reduce fulfillment effort while keeping costs manageable. Reviewers also say it works well for businesses that need to compare carriers, print labels quickly, and avoid bouncing between multiple courier portals as order volume grows. **Here are some of the top-rated products on G2:** - [Easyship](https://www.g2.com/products/easyship/reviews) – often praised for discounted rates, easy setup, and affordable options for small ecommerce teams - [ShipStation](https://www.g2.com/products/shipstation/reviews) – reviewers highlight fair pricing, pre-negotiated rates, and quick label creation for growing small businesses - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) – users mention good value, multi-carrier management, and time savings from centralized shipping workflows ### Which solution supports multi-carrier shipping label creation? Based on G2 reviews, ShipStation is a strong fit for multi-carrier shipping label creation. According to verified users, ShipStation brings multiple carrier options into one place so teams can compare services, create labels quickly, and push tracking details back to connected stores or marketplaces. G2 reviewers mention that it is especially helpful for businesses that want to avoid logging into separate carrier portals for each shipment. Users also call out automation rules, easy order organization, and simple label printing as benefits that speed up daily fulfillment. While other products in the category also support multiple carriers, recent reviews most consistently describe ShipStation in this exact use case. ### Which vendor provides real-time shipment tracking? Based on G2 reviews, vendors in this category often support shipment visibility, but parcelLab is especially associated with detailed tracking and order status visibility in recent feedback. According to verified users, parcelLab helps teams quickly check delivery progress, return status, communication history, and tracking details from one place. G2 reviewers mention that it improves customer support workflows by making shipment information easier to access without jumping across multiple carrier sites. Users also describe it as useful for monitoring delivery steps, resending notifications, and supporting order-related questions with clearer shipping context. Some reviewers note occasional update delays, but the main theme is strong tracking visibility. ### What platform integrates shipping software with order management systems? Based on G2 reviews, integration with order and operational systems is a major theme across shipping software, and ClickPost is one vendor reviewers call out directly for this. According to verified users, ClickPost connects with order management and warehouse systems so teams can manage courier serviceability, shipment allocation, and tracking without manual coordination across separate tools. G2 reviewers mention seamless integration with internal systems and easier pincode mapping, courier selection, and post-shipping visibility. Buyers also describe value from using one platform to centralize courier data while improving operational control. Recent reviews suggest this is especially helpful for businesses coordinating multiple shipping partners inside broader fulfillment workflows. ### Which tool supports international shipping compliance? Based on G2 reviews, Easyship is one of the clearest options for buyers focused on international shipping compliance. According to verified users, it helps with customs documentation, duties visibility, and international shipping workflows that would otherwise require more manual work across multiple carriers. G2 reviewers mention support for customs-related paperwork, VAT and OSS guidance in some international expansion scenarios, and better visibility into duties before shipping. Users also describe it as useful for comparing global courier options while keeping shipment management centralized. For teams shipping across borders, recent reviews suggest Easyship helps reduce friction tied to documentation, classification, and compliance-related handoffs. ### What is the best shipping solution for e-commerce stores? Based on G2 reviews, Easyship is the strongest recent match for ecommerce stores. According to verified users, it syncs with platforms like Shopify and WooCommerce, pulls in orders automatically, compares carrier rates, and makes label creation easier from one dashboard. G2 reviewers mention that it helps ecommerce teams streamline fulfillment, offer multiple shipping options at checkout, and manage international and domestic shipments without switching between separate carrier tools. Users also call out strong onboarding support, simple setup, and helpful customer service when resolving shipping issues. For online sellers trying to simplify order fulfillment and reduce admin effort, recent review themes point most often to Easyship. **Here are some of the top-rated products on G2:** - [Easyship](https://www.g2.com/products/easyship/reviews) – well suited for ecommerce teams needing store integrations, rate comparison, and international shipping support - [ShipStation](https://www.g2.com/products/shipstation/reviews) – commonly used for marketplace and store order aggregation, automation rules, and fast label printing - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) – reviewers highlight webshop integrations, multi-carrier shipping, and centralized label and returns management ### What is the top-rated shipping software for enterprises? Based on G2 reviews, Easyship appears most often in the recent review set and is the strongest recent candidate when buyers ask about top-rated shipping software broadly. According to verified users, it supports centralized fulfillment, multi-carrier rate comparison, store integrations, rules for shipping scenarios, and international shipping workflows that can help more complex operations. G2 reviewers mention responsive onboarding, strong customer support, and a platform that helps reduce operational overhead by managing labels, tracking, and courier choices in one place. While several enterprise-oriented products in the category focus on post-purchase, warehouse, or freight use cases, Easyship has the broadest recent review coverage tied directly to shipping management. **Here are some of the top-rated products on G2:** - [Easyship](https://www.g2.com/products/easyship/reviews) – reviewers describe it as a centralized platform for rates, labels, fulfillment workflows, and international shipping management - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) – users highlight multi-carrier operations, automation, and centralized shipping data for scaling teams - [ShipStation](https://www.g2.com/products/shipstation/reviews) – often used for automation, integrations, and multi-carrier shipping across larger order volumes ### Which shipping software offers the lowest carrier rates? Based on G2 reviews, rate savings are a common reason buyers choose shipping software, and Easyship is mentioned frequently for discounted and competitive carrier pricing. According to verified users, Easyship helps compare multiple carrier options in one place so teams can select lower-cost services based on shipment needs, destination, and speed. G2 reviewers mention cheaper international options, transparent carrier comparisons, and easier access to discounted labels without visiting separate courier sites. Users also note that the ability to compare services quickly helps them avoid manual rate shopping. While some reviewers mention pricing can vary by lane or commitment, recent feedback most often connects Easyship with lower shipping-cost outcomes. ### Which vendor offers analytics on shipping performance? Based on G2 reviews, Narvar is one of the clearest vendors associated with shipping performance analytics in the recent data. According to verified users, Narvar helps teams monitor delivery expectations, track shipment updates, review reporting tied to post-purchase communications, and analyze delivery-related performance over time. G2 reviewers mention dashboards, self-service analytics tools, and visibility into delivery timelines as useful for reducing support burden and improving customer communication. Users also describe value in comparing expected delivery performance with actual outcomes and using those insights to fine-tune operations. Recent feedback suggests Narvar is especially relevant for teams focused on post-purchase visibility rather than label creation alone. ## How Many Shipping Software Products Does G2 Track? **Total Products under this Category:** 245 ### Category Stats (Jun 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Shipway (+12.5%) - Among all products in this category, Shipway recorded the largest rating increase compared to last month *Last updated: June 09, 2026* ## How Does G2 Rank Shipping Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,100+ Authentic Reviews - 245+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Shipping Software Is Best for Your Use Case? - **Best for Small Businesses:** [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - **Best for Mid-Market:** [parcelLab](https://www.g2.com/products/parcellab/reviews) - **Best for Enterprise:** [parcelLab](https://www.g2.com/products/parcellab/reviews) - **Highest User Satisfaction:** [ClickPost](https://www.g2.com/products/clickpost/reviews) - **Best Free Software:** [ShipStation](https://www.g2.com/products/shipstation/reviews) --- **Sponsored** ### Narvar Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=374&secure%5Bdisplayable_resource_id%5D=374&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=374&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=8299&secure%5Bresource_id%5D=374&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshipping&secure%5Btoken%5D=e85571c1cfc498df7f7f80cdc8fe5d99f659504d0853897ec24f95b604ab112a&secure%5Burl%5D=https%3A%2F%2Fcorp.narvar.com%2Fsolutions%2Fdelivery&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Shipping Software Products in 2026? ### 1. [EasyPost](https://www.g2.com/products/easypost/reviews) EasyPost is a fast, reliable and flexible multi-carrier shipping API that integrates 100+ global carriers such as USPS, UPS, FedEx and DHL. EasyPost gives small to enterprise-level businesses the ability to rate shop between carriers, track packages, validate addresses, and get insurance for their parcels. EasyPost helps avoid month-long integrations, lengthy carrier documentation, and time-consuming updates. EasyPost currently serves 15,000+ customers and offers world class support that boasts a 90% Customer Satisfaction Score (CSAT). Some of those customers include: Jet.com (Walmart), eBay, Allbirds, Casper, Acumatica, Odoo, Shipmonk, Whiplash, 1-800 Flowers, ShipBob and WooCommerce. **Average Rating:** 4.2/5.0 **Total Reviews:** 116 **How Do G2 Users Rate EasyPost?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) - **Order tracking:** 8.2/10 (Category avg: 8.9/10) - **Bar codes:** 8.1/10 (Category avg: 8.5/10) - **Shipment reports:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind EasyPost?** - **Seller:** [EasyPost](https://www.g2.com/sellers/easypost-898ddae7-f577-4d9f-9b10-0dbb0e6f62e6) - **Year Founded:** 2012 - **HQ Location:** Lehi, UT - **Twitter:** @easypost (2,316 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/easypost/about (372 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 78% Small-Business, 21% Mid-Market #### What Are EasyPost's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Ease of Use (1 reviews) - Navigation Ease (1 reviews) - Onboarding (1 reviews) - User Interface (1 reviews) **Cons:** - Complexity (1 reviews) - Limited Integrations (1 reviews) - Not User-Friendly (1 reviews) - Poor Customer Support (1 reviews) - Poor Implementation (1 reviews) ### 2. [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders. **Average Rating:** 4.5/5.0 **Total Reviews:** 157 **How Do G2 Users Rate Shipsy?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Order tracking:** 8.8/10 (Category avg: 8.9/10) - **Bar codes:** 8.8/10 (Category avg: 8.5/10) - **Shipment reports:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Shipsy?** - **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy) - **Year Founded:** 2015 - **HQ Location:** Gurgaon, Haryana - **LinkedIn® Page:** https://www.linkedin.com/company/9473746/ (384 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Manager - **Top Industries:** Logistics and Supply Chain, Retail - **Company Size:** 51% Enterprise, 31% Mid-Market #### What Are Shipsy's Pros and Cons? **Pros:** - Analytics (1 reviews) - Analytics Dashboard (1 reviews) - Attentive (1 reviews) - Business Growth (1 reviews) - Business Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Delivery Delays (1 reviews) - Long Waiting Time (1 reviews) - Scheduling Issues (1 reviews) ### 3. [ShipMonk](https://www.g2.com/products/shipmonk/reviews) ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it. **Average Rating:** 3.8/5.0 **Total Reviews:** 42 **How Do G2 Users Rate ShipMonk?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) **Who Is the Company Behind ShipMonk?** - **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk) - **Year Founded:** 2014 - **HQ Location:** 201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311 - **Twitter:** @TheShipMonk (661 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10367397/ (1,279 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Consumer Goods - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are ShipMonk's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Access (1 reviews) - Easy Setup (1 reviews) - Interface Design (1 reviews) - Navigation Ease (1 reviews) ### 4. [Goflow](https://www.g2.com/products/goflow/reviews) Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 104 **How Do G2 Users Rate Goflow?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Order tracking:** 9.2/10 (Category avg: 8.9/10) - **Bar codes:** 8.9/10 (Category avg: 8.5/10) - **Shipment reports:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind Goflow?** - **Seller:** [Goflow](https://www.g2.com/sellers/goflow) - **Year Founded:** 2011 - **HQ Location:** Jersey City, US - **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Manager - **Top Industries:** Retail, Consumer Goods - **Company Size:** 72% Small-Business, 18% Mid-Market #### What Are Goflow's Pros and Cons? **Pros:** - Ease of Use (50 reviews) - Features (20 reviews) - Easy Integrations (17 reviews) - Simple (17 reviews) - Customer Support (16 reviews) **Cons:** - Missing Features (14 reviews) - Limitations (8 reviews) - Inventory Management (7 reviews) - Poor Customer Support (6 reviews) - Integration Issues (5 reviews) ### 5. [ShipHawk](https://www.g2.com/products/shiphawk/reviews) ShipHawk focuses on automating and improving the world behind the buy button™ and giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities. **Average Rating:** 4.3/5.0 **Total Reviews:** 28 **How Do G2 Users Rate ShipHawk?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Order tracking:** 8.8/10 (Category avg: 8.9/10) - **Bar codes:** 8.1/10 (Category avg: 8.5/10) - **Shipment reports:** 7.4/10 (Category avg: 8.4/10) **Who Is the Company Behind ShipHawk?** - **Seller:** [ShipHawk](https://www.g2.com/sellers/shiphawk) - **Year Founded:** 2012 - **HQ Location:** Santa Barbara, CA - **Twitter:** @ShipHawk (1,381 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shiphawk/ (92 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Wholesale - **Company Size:** 54% Mid-Market, 46% Small-Business #### What Are ShipHawk's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Centralized Management (1 reviews) - Customer Experience (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) **Cons:** - Integration Issues (2 reviews) - Missing Features (2 reviews) - Shipping Issues (2 reviews) - Syncing Issues (2 reviews) - Tracking Issues (2 reviews) ### 6. [StarShip](https://www.g2.com/products/starship/reviews) Domestic and international multi-carrier shipping software that features turnkey interfaces to gain efficiencies in shipping, accounts receivable and customer service for consolidator, parcel and LTL shipments. StarShip works with FedEx, UPS and USPS, regional carriers such as OnTrac and Spee-Dee in addition to dozens of LTL carriers and 3PLs. StarShip integrates tightly with a wide range of ERP, accounting and eCommerce platforms from QuickBooks to Sage 100 and Dynamics GP to Acumatica and Amazon. It makes the entire shipping process more fluid. Plus, helps your company become a more competitive business and even has the potential to reduce shipping and shipping-related expenses! **Average Rating:** 4.2/5.0 **Total Reviews:** 15 **How Do G2 Users Rate StarShip?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) **Who Is the Company Behind StarShip?** - **Seller:** [Vtechnologies](https://www.g2.com/sellers/vtechnologies) - **Year Founded:** 1987 - **HQ Location:** Cheshire, CT - **Twitter:** @vtechnologies (9 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2533736/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 73% Small-Business, 27% Mid-Market #### What Are StarShip's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Efficiency Improvement (2 reviews) - Reliability (2 reviews) - Customer Support (1 reviews) - Easy Setup (1 reviews) **Cons:** - Limited Access (1 reviews) ### 7. [VESYL](https://www.g2.com/products/vesyl/reviews) VESYL is modern, high-performance shipping software built for today’s fast-moving ecommerce brands and fulfillment teams. Headquartered in the U.S., VESYL was developed by a team with over 70 years of combined logistics and warehouse expertise. From small businesses to $100M+ enterprises, we support operations of all sizes by delivering powerful automations, real-time cost savings, and seamless fulfillment workflows. VESYL offers real-time rate shopping across major carriers, deeply discounted carrier rates (up to 90% off), batch label printing (up to 500 at once), and automation rules to streamline repetitive shipping tasks. The platform supports integrations with leading ecommerce platforms (Shopify, Amazon, WooCommerce, and more), as well as warehouse and order management systems. Features like merge/split orders, custom packing slips, and live analytics help shippers move faster and ship smarter. Whether you’re just getting started or managing a nationwide logistics operation, VESYL gives you the tools to reduce shipping costs, eliminate manual errors, and scale with confidence. Our product is easy to launch, free to start, and built to adapt—whether you're processing 50 orders a month or 50,000. **Average Rating:** 4.9/5.0 **Total Reviews:** 19 **How Do G2 Users Rate VESYL?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Order tracking:** 10.0/10 (Category avg: 8.9/10) - **Bar codes:** 9.5/10 (Category avg: 8.5/10) - **Shipment reports:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind VESYL?** - **Seller:** [VESYL](https://www.g2.com/sellers/vesyl) - **Year Founded:** 2023 - **HQ Location:** Gilbert, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/vesylapp (25 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion - **Company Size:** 79% Small-Business, 21% Mid-Market #### What Are VESYL's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Shipping Management (1 reviews) - Time-saving (1 reviews) **Cons:** - Carrier Limitations (1 reviews) ### 8. [FreightPOP](https://www.g2.com/products/freightpop/reviews) FreightPOP is an AI supply chain software platform built for mid-market and enterprise shippers. We are the intelligence that moves your supply chain—unifying WMS, OMS, and TMS into a single end-to-end solution. With one login, shippers can manage parcel, LTL, FTL, ocean, rail, and international air while integrating seamlessly with the systems already in their tech stack across 1,500+ supported connections. At the core of the platform is FreightPOP Intelligence—our AI layer that spans the entire FreightPOP ecosystem. It continuously learns from shipment data, operational behavior, and system activity to guide decisions and automate execution. FreightPOP Intelligence supports essential logistics functions such as rate shopping, dispatching, tracking, and freight audit, while enabling advanced capabilities like load consolidation, route optimization, yard management, and dock scheduling. **Average Rating:** 4.8/5.0 **Total Reviews:** 38 **How Do G2 Users Rate FreightPOP?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) - **Order tracking:** 8.9/10 (Category avg: 8.9/10) - **Bar codes:** 10.0/10 (Category avg: 8.5/10) - **Shipment reports:** 9.8/10 (Category avg: 8.4/10) **Who Is the Company Behind FreightPOP?** - **Seller:** [FreightPOP](https://www.g2.com/sellers/freightpop) - **Year Founded:** 2015 - **HQ Location:** Lake Forest, CA - **Twitter:** @FreightPop (1,460 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6980896/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Mid-Market, 36% Small-Business ### 9. [Quadient](https://www.g2.com/products/quadient-quadient/reviews) Quadient offers a comprehensive suite of software solutions designed to enhance mailing, shipping, and logistics operations for businesses of all sizes. These solutions streamline processes, improve efficiency, and ensure compliance with regulatory standards. Key Features and Functionality: - Docsecure: A cloud-based application that ensures mail piece integrity for folder-inserter users. It records the preparation of all mail pieces, ensuring that incomplete mail sets are completed before mailing. This helps businesses meet regulatory compliance requirements and secure personal information during the mail preparation process. - MAS - FUSION: A state-of-the-art software system for mailing, shipping, and logistics. It offers features such as postage accounting by cost center, high-volume shipping and mailing management for distribution centers, and desktop shipping solutions for multiple locations. - myEquipment E-Services: This service allows remote communication with Quadient through the mailing system console. It enables users to update postal rates, download software or feature upgrades, and analyze system performance, thereby simplifying the use and maintenance of mailing systems. Primary Value and Solutions Provided: Quadient's software solutions address the complexities of modern mailing and shipping operations by automating processes, ensuring data security, and maintaining compliance with regulatory standards. By integrating these solutions, businesses can achieve greater operational efficiency, reduce manual errors, and enhance the security of their communications. This leads to cost savings, improved customer satisfaction, and a more streamlined workflow. **Average Rating:** 2.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Quadient?** - **Has the product been a good partner in doing business?:** 4.3/10 (Category avg: 9.0/10) - **Order tracking:** 5.2/10 (Category avg: 8.9/10) - **Bar codes:** 4.8/10 (Category avg: 8.5/10) - **Shipment reports:** 5.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Quadient?** - **Seller:** [Quadient](https://www.g2.com/sellers/quadient) - **Year Founded:** 1924 - **HQ Location:** Bagneux, France - **Twitter:** @Quadient (3,878 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/quadient/ (3,966 employees on LinkedIn®) - **Ownership:** EPA: QDT **Who Uses This Product?** - **Company Size:** 64% Small-Business, 32% Mid-Market #### What Are Quadient's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - User Interface (1 reviews) **Cons:** - Poor Customer Support (3 reviews) - Shipping Issues (2 reviews) - Extra Charges (1 reviews) - Label Issues (1 reviews) - Limited Access (1 reviews) ### 10. [ShipperHQ](https://www.g2.com/products/shipperhq/reviews) Create the perfect checkout experience for your customers and your business. ShipperHQ helps you turn shipping from a cost center into your competitive advantage. With 15+ years of expertise in shipping and checkout optimization, ShipperHQ is trusted by thousands of brands across 150+ countries to deliver more than just rates—it delivers results. Built by merchants, for merchants, ShipperHQ gives total control over your shipping logic and checkout with a powerful, no-code solution. It's your checkout, your shipping, your rules. Cut shipping costs, boost conversions and AOV, and grow revenue with an Amazon-like checkout your customers will love. With 50+ pre-built carrier integrations—including UPS, FedEx, DHL, USPS, Canada Post, and LTL freight—ShipperHQ unifies your shipping operations in one centralized dashboard. Automated rate shopping then displays the best carrier at the best rate, every time. Show real-time delivery dates, customize shipping logic by product, zone, or customer type, and offer flexible promotions like free, tiered, or flat-rate shipping. From dimensional packing and multi-origin fulfillment to international duties, tariffs, and LTL— ShipperHQ removes the complexity with 20+ advanced features, so you can stay focused on growing your revenue. Whether you’re shipping car parts, gourmet chocolates, or anything in between, brands like Toyota, Cadbury, Pelican, and Stover & Company rely on ShipperHQ to deliver the shipping experience customers expect—and deserve. Key Features Stop Losing Money on Shipping: 1. Get Live Rates from 50+ Carriers, including 30+ LTL Freight Providers— all managed through one dashboard or custom table rates. 2. Show Exact Rates with Dimensional Packing, using your box sizes and packing rules powered by the best-fit algorithm. 3. Customize Shipping Rules and Logic by customer, product, zone, or cart rules—no code required. 4. Avoid Surprise Fees with Address Validation, which instantly identifies residential vs commercial addresses. Grow Revenue with an Amazon-Style Checkout: 1. Show Accurate Delivery Dates, a Delivery Calendar, or Offer In-Store Pickup—based on lead/cutoff times, store schedules, blackout dates, and transit rules. 2. Shop for Competitive Rates to compare multiple carriers automatically. 3. Offer Free Shipping Your Way—based on cart value, customer group, product type, or shipping zone. 4. Calculate and Collect Duties & Taxes at Checkout with real-time calculations powered by DHL eCommerce. Works with any global carrier. Scale with an Optimized Shipping Strategy: 1. Handle Complex Shipping Scenarios with Ease, including multi-origin routing, split shipments, LTL, perishables, and restricted goods. 2. Use Analytics to spot trends, track margins, and A/B test your shipping strategies. 3. Review Order-Level Packing and Rating Insights to identify savings and improve efficiency. 4. Test Before You Go Live by previewing changes in your checkout—reducing risk and driving profits. Why Choose ShipperHQ: 1. 15+ Years of Experience Powering Shipping and Checkout for Thousands of Brands 2. All the Flexibility of a Custom Build — from a No-Code Solution 3. Enterprise-Grade Reliability, Security, and Privacy 4. Trusted by 50+ Carriers and Recognized as a UPS Ready Premier Partner 5. Local Support from Shipping Experts Who Know eCommerce Inside and Out **Average Rating:** 4.3/5.0 **Total Reviews:** 13 **How Do G2 Users Rate ShipperHQ?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Order tracking:** 10.0/10 (Category avg: 8.9/10) - **Bar codes:** 5.0/10 (Category avg: 8.5/10) - **Shipment reports:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind ShipperHQ?** - **Seller:** [ShipperHQ](https://www.g2.com/sellers/shipperhq) - **Year Founded:** 2008 - **HQ Location:** Austin, TX - **LinkedIn® Page:** https://www.linkedin.com/company/shipperhq (49 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 85% Small-Business, 8% Enterprise #### What Are ShipperHQ's Pros and Cons? **Pros:** - Customization (2 reviews) - Customization Features (2 reviews) - Ease of Use (2 reviews) - Easy Integrations (1 reviews) - Features (1 reviews) **Cons:** - Expensive (2 reviews) - Limited Features (2 reviews) - Missing Features (1 reviews) - Shipping Issues (1 reviews) - Shipping Limitations (1 reviews) ### 11. [FlavorCloud](https://www.g2.com/products/flavorcloud/reviews) FlavorCloud is the leading cross border logistics platform, powering the world’s largest carrier-agnostic shipping and returns network—optimized for “anywhere to anywhere” delivery. Supporting DTC, B2B, and Amazon FBA shipments across 220+ countries with a 300+ carrier network, FlavorCloud enables brands and 3PLs to operate globally with ease. Our intelligent platform uses deep learning and AI to automate every step of the international shipping journey—from carrier selection and customs clearance to product classification and trade compliance. With managed services, fast-track customs processing, and end-to-end customer support, we eliminate cross-border complexity so you can monetize international traffic and scale effortlessly. FlavorCloud integrates seamlessly into Shopify, Big Commerce, Woo Commerce or directly through API. Connects seamlessly with partners and 3PLs like Shipbob, Extensiv, Sendflex and more. Wherever you are shipping, FlavorCloud can help. **Average Rating:** 4.6/5.0 **Total Reviews:** 18 **How Do G2 Users Rate FlavorCloud?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) **Who Is the Company Behind FlavorCloud?** - **Seller:** [FlavorCloud](https://www.g2.com/sellers/flavorcloud) - **Year Founded:** 2018 - **HQ Location:** Seattle, - **Twitter:** @shipflavorcloud (209 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17935370 (54 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 83% Small-Business, 17% Mid-Market ### 12. [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) Scale, Automate, Repeat. Sellercloud is a customizable Full-Stack solution for everything ecommerce. Integrated with more than 200 sales channels and marketplaces, businesses reach more customers and generate more sales without having to scale their workforce with their business. Our inventory and order management software provides a powerful set of features and tools to meet the challenges of multi-channel sales through synchronization, simplification and automation. Manage Orders, POs, Inventory, Shipping, and every stage in between with Sellercloud's ecosystem of solutions, designed by our community of sellers, for our community of sellers. **Average Rating:** 4.2/5.0 **Total Reviews:** 64 **How Do G2 Users Rate Descartes Sellercloud?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.0/10) **Who Is the Company Behind Descartes Sellercloud?** - **Seller:** [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) - **Company Website:** https://www.descartes.com - **Year Founded:** 1981 - **HQ Location:** Waterloo, Ontario - **Twitter:** @descartessg (3,222 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/descartes-systems-group/ (1,683 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 83% Small-Business, 11% Mid-Market #### What Are Descartes Sellercloud's Pros and Cons? **Pros:** - Accuracy (1 reviews) - Business Growth (1 reviews) - Centralized Management (1 reviews) - Customer Experience (1 reviews) - Customer Support (1 reviews) **Cons:** - Customization Issues (1 reviews) - Expensive (1 reviews) - Integration Issues (1 reviews) - Lack of Automation (1 reviews) - Limited Functionality (1 reviews) ### 13. [ShipTime](https://www.g2.com/products/shiptime/reviews) Whether you’re sending a single package across town, an international order across the globe, or a pallet through Less-Than-Truckload (LTL) freight, ShipTime makes it simple to compare the most trusted couriers and get the best rates on shipping. Ship with top-rated couriers including Canada Post, UPS, FedEx, Purolator, DHL, GLS, Uber Direct and much more. ShipTime is completely free to use. There are no monthly fees or hidden costs. Every feature on the platform is included at no charge. You only pay for the labels you ship. ShipTime provides powerful tools and features that make shipping easier and more efficient: - Discounted Shipping Insurance - Save up to 50% on coverage with quick online claims and average resolutions within two weeks. - Branded Tracking Pages - Keep your customers in your ecosystem with fully branded tracking experiences. - eCommerce Integrations - Connect your store with Shopify, WooCommerce, BigCommerce, Ecwid, Etsy and more to automate order imports and show real-time rates at checkout. - Bring Your Own Rates (BYOR) - Compare your pre-negotiated carrier rates side by side with ShipTime’s discounted pricing. - Duties & Taxes Calculator and HS Code Finder - Ensure accurate international documentation and upfront landed costs. You can ship envelopes, packs, parcels, or large freight shipments using ground, express, or next-day delivery services. ShipTime isn’t just for small packages. Ship larger items on pallets using Less-Than-Truckload (LTL) Freight anywhere in North America with trusted carriers such as XPO, SAIA, Estes, TForce Freight, Old Dominion and more to reduce costs and simplify logistics. Ship domestically within Canada or the United States, or internationally to over 220 countries and territories using your favorite carriers, all from one easy-to-use platform backed by Heroic Support™ available by phone, live chat, or email. **Average Rating:** 4.5/5.0 **Total Reviews:** 23 **How Do G2 Users Rate ShipTime?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Order tracking:** 9.5/10 (Category avg: 8.9/10) - **Shipment reports:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind ShipTime?** - **Seller:** [ShipTime](https://www.g2.com/sellers/shiptime) - **Year Founded:** 2008 - **HQ Location:** Oakville, Ontario - **Twitter:** @ShipTime (117 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shiptime/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Arts and Crafts - **Company Size:** 91% Small-Business, 9% Mid-Market ### 14. [Inxeption](https://www.g2.com/products/inxeption/reviews) Inxeption is the leading technology platform digitizing the global Industrial Commerce value chain. We are advocates for our ecosystem of suppliers and buyers, enabling them to Do Business Better. **Average Rating:** 4.0/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Inxeption?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.0/10) - **Order tracking:** 5.0/10 (Category avg: 8.9/10) - **Bar codes:** 10.0/10 (Category avg: 8.5/10) - **Shipment reports:** 0.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Inxeption?** - **Seller:** [Inxeption](https://www.g2.com/sellers/inxeption) - **Year Founded:** 2017 - **HQ Location:** Cupertino, US - **Twitter:** @Inxeption_Corp (275 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods - **Company Size:** 80% Small-Business, 10% Mid-Market #### What Are Inxeption's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Functionality (2 reviews) - Reliability (2 reviews) - B2B (1 reviews) - Centralized Management (1 reviews) **Cons:** - Complexity (1 reviews) - Customization Difficulty (1 reviews) - Inadequate Reporting (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) ## What Is Shipping Software? [Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics) ## What Software Categories Are Similar to Shipping Software? - [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions) - [3PL Software](https://www.g2.com/categories/3pl) - [Returns Management Software](https://www.g2.com/categories/returns-management) --- ## How Do You Choose the Right Shipping Software? ### What You Should Know About Shipping Software ### What is Shipping Software? Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws. Key Benefits of Shipping Software - Manage shipping orders as they arrive - Compare rates from a variety of shipping carriers - Generate shipping documents such as labels and invoices - Receive shipping discounts based on number of orders ### Why Use Shipping Software? With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time. **Save money —** Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis. **Save time —** Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers. ### Who Uses Shipping Software? **E-commerce sites —** E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers. **Third-party logistics providers —** Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management. **Retailers —** Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand. ### Kinds of Shipping Software **Multi-carrier shipping —** Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products. **E-commerce shipping —** E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time. **Freight broker —** Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers. ### Shipping Software Features **Shipping labels —** Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops. **Order management —** Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly. **Rate management —** A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order. **Reporting tools —** An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data. **Drop shipping —** Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them. ### Trends Related to Shipping Software **Machine learning —** Shipping software with built-in machine learning capabilities can be leveraged to identify customer habits. If a customer chooses a specific method of shipping from an online store, the shipping software can automatically import that info and create a profile for that customer. Then the next time the customer checks out, the shipping information can automatically be input for the customer. Deep learning algorithms can also provide businesses with information based on where products are most often being shipped. This can help provide users with information on where they can establish warehouses for seamless shipping. ### Software and Services Related to Shipping Software [**Inventory control**](https://www.g2.com/categories/inventory-control) **—** Inventory control software manages a business’ physical inventory by providing insight into the amount of each product that is still available. This is a critical factor that goes into determining if a product can even be shipped. Businesses would be wise to integrate shipping and inventory control to provide accurate assessments of how much stock they have. [**Route planning**](https://www.g2.com/categories/route-planning) **—** Route planning software is used to define, manage, and optimize delivery routes for various geographical regions and types of transportation. Once integrated into a shipping software, businesses can track shipping performance and evaluate key metrics to improve their shipping strategy. Key features such as pickup management, vehicle evaluation, and automated schedule planning can help home in on different ways to optimize route patterns. Once companies understand how to improve their shipping times, they can offer better service to their customers and improve the overall efficiency of their business. [**Accounting software**](https://www.g2.com/categories/accounting) **—** Integrating your shipping software with accounting software provides businesses with a more streamlined system for processing payments and handling finances. With this system in place, users can analyze how their shipping software is affected by their finances and make changes if need be. [**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** E-commerce platforms are the central hub that sparks all shipping operations. When customers checkout of an e-commerce site with a slew of products, the shipping software can present all the types of shipping options for them so they can choose one that meets their needs.