Best Shipping Software

How Many Shipping Software Products Does G2 Track?

Total Products under this Category: 414

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: StoreFeeder (+10.78%) - Among all products in this category, StoreFeeder recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Shipping Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 6,800+ Authentic Reviews
  • 414+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Shipping Software

G2 Grid® for Shipping Software plotting products by satisfaction and market presence

Highlighted products: Stamps.com, ShipStation, Easyship, Sendcloud, ClickPost, parcelLab, ShipHero, and ShippyPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/shipping/grids.json?focus%5B%5D=stamps-com&focus%5B%5D=shipstation&focus%5B%5D=easyship&focus%5B%5D=sendcloud&focus%5B%5D=clickpost&focus%5B%5D=parcellab&focus%5B%5D=shiphero&focus%5B%5D=shippypro-shippypro)

Stamps.com

Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.

Average Rating: 4.4/5.0

Total Reviews: 163

How Do G2 Users Rate Stamps.com?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.2/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Stamps.com?

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Law Practice, Retail
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About Stamps.com?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Stamps.com, streamlining their shipping process and saving valuable time.
  • Users find the setup very easy, allowing for quick access to convenient shipping solutions and account management.
  • Users value the convenient tracking features of Stamps.com, allowing easy management and progress updates of their shipments.
  • Users love the convenience of at-home shipping with Stamps.com, making mailing effortless and efficient.
  • Users enjoy the easy integrations of Stamps.com, facilitating seamless postage adding through multiple products.
Cons
  • Users face label issues due to lack of driver support for certain processors, complicating their printing experience.
  • Users are frustrated by the recent price increase from $5 to $11 for the base plan.
  • Users face printing issues with Stamps.com due to lack of driver support for newer processors, complicating label printing.

What Are Recent G2 Reviews of Stamps.com?

What Are G2 Users Discussing About Stamps.com?

ShipStation

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more.

Average Rating: 4.3/5.0

Total Reviews: 597

How Do G2 Users Rate ShipStation?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.9/10 (Category avg: 8.9/10)
  • Bar codes: 8.5/10 (Category avg: 8.5/10)
  • Shipment reports: 8.4/10 (Category avg: 8.4/10)

Who Is the Company Behind ShipStation?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 89% Small, 9% Medium

What Do G2 Reviewers Say About ShipStation?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use with ShipStation, simplifying workflows and enhancing efficiency with seamless integration.
  • Users value the easy integrations that streamline shipping processes and enhance efficiency across platforms.
  • Users love the extensive integrations of ShipStation, enhancing efficiency and streamlining their shipping processes seamlessly.
  • Users appreciate the seamless ecommerce integration of ShipStation, enhancing shipment management across multiple carriers effortlessly.
  • Users value the easy shipment management and strong automation in ShipStation, streamlining their shipping processes effectively.
Cons
  • Users often face poor customer support with ShipStation, experiencing long wait times and limited assistance options.
  • Users are concerned about the high cost of ShipStation, feeling it offers no unique features compared to cheaper alternatives.
  • Users find limited payment options and lackluster reports in ShipStation, leading to frustration and a need for improvement.
  • Users experience frustrating technical issues with ShipStation, including unaddressed bugs and slow, unreliable support.
  • Users find the setup process complex, often requiring support and facing challenges with automation and integrations.

What Are Recent G2 Reviews of ShipStation?

What Are G2 Users Discussing About ShipStation?

Easyship

Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Squarespace, WIX, Amazon, eBay, Etsy, and TikTok Shop—letting businesses of all sizes manage orders, multi-carrier shipping, and global tracking in a single unified dashboard. Easyship also provides end-to-end shipping, backer surveys and fulfillment for crowdfunding campaigns across Kickstarter, Indiegogo and Launchboom. No matter your use case, unlock instant access to exclusive pre-negotiated discounted rates up to 91% off retail prices and compare 550+ global courier services in seconds, with no minimum volumes or multiple account requirements. Top brands like eBay, AMEX, Ray-Ban, and Orbitkey trust Easyship to deliver a superior customer experience, save on shipping costs, and manage global import tax and duties. Signup for free, compare rates and automate all your shipping in minutes.

Average Rating: 4.4/5.0

Total Reviews: 188

How Do G2 Users Rate Easyship?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.8/10 (Category avg: 8.9/10)
  • Bar codes: 8.0/10 (Category avg: 8.5/10)
  • Shipment reports: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Easyship?

  • Seller: Easyship
  • Company Website:
  • Year Founded: 2015
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    201 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About Easyship?

AI-generated summary from verified user reviews

Pros
  • Users value the outstanding customer support of Easyship, praising its hands-on assistance and responsiveness throughout the process.
  • Users find Easyship very easy to use, streamlining their order fulfillment and enhancing overall efficiency.
  • Users commend the exceptional service quality of Easyship, highlighting outstanding support and smooth fulfillment management.
  • Users commend the hands-on support provided by Easyship, making complex setups feel manageable and efficient.
  • Users highlight the easy integrations of Easyship, making setup with platforms like WooCommerce and Shopify seamless.
Cons
  • Users find shipping limitations frustrating, experiencing issues with rates and courier options due to classification problems.
  • Users face shipping issues with confusing requirements and high rates for global orders from Singapore.
  • Users report poor customer support, noting limited access and unclear guidance during shipping issues with Easyship.
  • Users face carrier limitations with classification issues, restricted options, and missing features affecting shipping efficiency.
  • Users find the complexity of Easyship's dashboard overwhelming, especially during setup and for fulfilling intricate needs.

What Are Recent G2 Reviews of Easyship?

What Are G2 Users Discussing About Easyship?

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Sendcloud

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

Average Rating: 4.5/5.0

Total Reviews: 154

How Do G2 Users Rate Sendcloud?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.3/10 (Category avg: 8.9/10)
  • Bar codes: 8.1/10 (Category avg: 8.5/10)
  • Shipment reports: 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Sendcloud?

  • Seller: Sendcloud
  • Year Founded: 2012
  • HQ Location: Eindhoven, North Brabant
  • LinkedIn® Page: www.linkedin.com
    442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Sendcloud?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Sendcloud, making daily shipping tasks simple and efficient.
  • Users value the shipping efficiency of Sendcloud, benefiting from seamless integration and simplified label creation.
  • Users value the seamless carrier integration of Sendcloud, making shipping management quick and efficient across platforms.
  • Users commend the efficiency of Sendcloud, saving time and simplifying shipping through seamless integration and automation.
  • Users value the reliable label creation of Sendcloud, simplifying their logistics operations with impressive efficiency.
Cons
  • Users express frustration over limited functionality, especially regarding label modification and customization options for shipping rules.
  • Users face poor customer support, experiencing long wait times and delayed responses for issue resolution.
  • Users express frustration with the poor support communication, citing long response times and unresolved issues affecting their experience.
  • Users find Sendcloud expensive, especially for advanced features only available in higher-tier plans and misunderstood costs.
  • Users highlight integration issues with popular carriers like Dynalogic and Amazon Vendor Central, affecting their experience.

What Are Recent G2 Reviews of Sendcloud?

What Are G2 Users Discussing About Sendcloud?

parcelLab

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

Average Rating: 4.6/5.0

Total Reviews: 281

How Do G2 Users Rate parcelLab?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.5/10 (Category avg: 8.9/10)
  • Bar codes: 8.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind parcelLab?

  • Seller: parcelLab
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Boston, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer service agent, Customer Service Agent
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 56% Medium, 25% Large

What Do G2 Reviewers Say About parcelLab?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of parcelLab, seamlessly integrating with systems and enhancing post-purchase communication.
  • Users value the efficient tracking capabilities of parcelLab, enhancing customer communication and supporting carrier performance analysis.
  • Users appreciate the unified tracking system of parcelLab, simplifying shipment information and enhancing customer experience.
  • Users value the excellent customer experience through effective tracking and proactive communication, enhancing satisfaction and engagement.
  • Users value the ease of tracking integration with ParcelLab, enhancing customer experience and reducing support inquiries.
Cons
  • Users report tracking issues with slow updates and limited information on older orders, complicating customer service.
  • Users find the missing advanced personalization and analytics features to limit their ability to optimize customer communication.
  • Users experience limited functionality with parcelLab, facing long wait times for support and insufficient personalization options.
  • Users find the limited customization options restrictive, hindering their ability to personalize the platform effectively.
  • Users express frustration with the high complexity of parcelLab, making initial implementation challenging and overwhelming.

What Are Recent G2 Reviews of parcelLab?

What Are G2 Users Discussing About parcelLab?

ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands and 3PLs. ShipHero can push your business forward with the technology and processes you need to run a successful warehouse. We Crush it for for Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

Average Rating: 4.5/5.0

Total Reviews: 230

How Do G2 Users Rate ShipHero?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.8/10 (Category avg: 8.9/10)
  • Bar codes: 8.7/10 (Category avg: 8.5/10)
  • Shipment reports: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind ShipHero?

  • Seller: ShipHero
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Garnerville, New York
  • LinkedIn® Page: www.linkedin.com
    376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Operations Manager
  • Top Industries: Logistics and Supply Chain, Warehousing
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About ShipHero?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of ShipHero, facilitating quick training and streamlined operations for order management.
  • Users praise the excellent customer support of ShipHero, noting their quick responses and effective issue resolution.
  • Users praise ShipHero for its fast onboarding and intuitive interface, enhancing efficiency in inventory and order management.
  • Users value ShipHero for its seamless integrations and automation, significantly enhancing inventory management efficiency and accuracy.
  • Users find the initial setup incredibly quick and easy, especially with native integrations and user-friendly tools.
Cons
  • Users experience missing features in ShipHero, such as limited bulk editing and inadequate virtual warehouse support.
  • Users experience poor customer support, often facing unresolved issues and slow response times affecting overall efficiency.
  • Users struggle with bulk operations issues in ShipHero, causing inefficiencies and added frustration in managing tasks.
  • Users experience integration issues with ShipHero, especially with carrier connections and inconsistent UI, complicating their operations.
  • Users find that managing multiple storefronts with ShipHero can be challenging due to integration and functionality issues.

What Are Recent G2 Reviews of ShipHero?

What Are G2 Users Discussing About ShipHero?

ClickPost

AI logistics and post purchase automation platform for eCommerce brands Summary ClickPost is an AI logistics automation and post-purchase platform used by 600+ ecommerce and D2C brands across India, the US, and other markets. One dashboard and one API connect brands to 700+ carriers, and data from 5 billion+ shipments helps teams choose the right carrier, predict delivery dates, and catch delivery issues before they reach the customer. After checkout, shoppers get branded tracking, personalized notifications, order edits, and exchange-first returns. Behind the scenes, logistics, operations, and CX teams work from one view of forward and reverse shipments, carrier performance, and delivery exceptions, so fewer orders fail and fewer customers need to ask where their package is. Make Smarter Logistics Decisions Intelligent Carrier Allocation: Select carriers based on shipping costs and carrier performance factors like SLA adherence, TAT, plus other operational factors. Shipping and Logistics Management: Manage carrier integrations, shipment creation, labels, manifests, pickups, and related shipping workflows. Exceptions Management: Coordinate customer follow-ups, capture instructions, and manage recovery workflows for shipment issues, including failed delivery attempts. Shipment Visibility and Tracking: Consolidate tracking updates across carriers and monitor shipment status, delays, and exceptions. Logistics Intelligence and Analytics: Use Apex to monitor forward and reverse logistics, track shipment turnaround times and SLA performance, and identify stuck shipments and bottlenecks across carriers and hubs. Shipping Cost and Performance Insights: Analyze freight expenses, carrier performance, and shipment outcomes to identify opportunities for operational improvement. Build Better Post-Purchase Experiences Create Branded Tracking Experiences: Customize tracking pages with brand guidelines, visual identity, and engaging content such as product care tips and style guides. Automate Customer Notifications: Send shipment updates through email, SMS, WhatsApp, and supported push-notification channels to keep customers informed. Improve Delivery Date Transparency: Provide estimated delivery dates to set clearer expectations before and after checkout. Drive Post-Purchase Revenue: Use AI-powered product recommendations to encourage product discovery and additional purchases. Enable Order Editing and Cancellation: Let shoppers modify or cancel eligible orders within a predefined window before fulfillment, including adding products to existing orders to support upselling. Make Returns and Exchanges More Flexible: Support self-service returns, exchange-first journeys, and alternatives to refunds, including store credit and gift cards. Personalize Return Policies: Configure return policies based on customer return behavior and business rules. Returns Protection: Let shoppers pay a fee at checkout for eligible free returns, helping brands cover return-label costs while tracking adoption and comparing return behavior between protected and unprotected orders. ClickPost also uses AI to support customer interactions and operational decision-making. Parth, its AI voice agent, supports order-confirmation and failed-delivery recovery calls. Ally provides AI-powered shopping assistance and customer support for Shopify merchants across pre- and post-purchase interactions. Felix, ClickPost’s natural-language analytics assistant, helps teams explore shipment data and uncover operational insights through plain-language questions. More than 600 brands across 30+ countries use ClickPost, including Adidas, Nykaa, and Snitch. The cloud-based platform supports logistics, supply chain, e-commerce operations, and customer experience teams, with technical integration and guided onboarding.

Average Rating: 4.8/5.0

Total Reviews: 144

How Do G2 Users Rate ClickPost?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.4/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind ClickPost?

  • Seller: ClickPost
  • Company Website:
  • HQ Location: New Jersey, US
  • LinkedIn® Page: www.linkedin.com
    213 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Apparel & Fashion, Consumer Goods
  • Company Size: 59% Medium, 21% Small

What Do G2 Reviewers Say About ClickPost?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time tracking visibility and automated workflows, greatly enhancing shipment management and delivery success.
  • Users appreciate the ease of use of ClickPost, simplifying operations and providing an intuitive interface for management.
  • Users appreciate the responsive customer support of ClickPost, enhancing their overall experience with the platform.
  • Users value the exceptional service quality of ClickPost, noting its intuitive platform and responsive support team.
  • Users value the real-time tracking feature of ClickPost for enhancing delivery success and reducing manual efforts.
Cons
  • Users find the limited customization options in ClickPost to hinder responsiveness to fast-changing business needs.
  • Users feel the missing features in ClickPost limit its effectiveness and competitive edge in the market.
  • Users experience delay issues with real-time tracking and order status updates, impacting their overall efficiency.
  • Users experience tracking issues with ClickPost, including delays and challenges with carrier integration and customization.
  • Users express concerns over delays in updates and reporting, impacting the overall efficiency of ClickPost's services.

What Are Recent G2 Reviews of ClickPost?

What Are G2 Users Discussing About ClickPost?

ShippyPro

ShippyPro is the AI-powered shipping platform built for global commerce. Through native APIs, it connects ecommerce, ERP, WMS, OMS, and carrier systems, enabling brands and retailers to manage the entire shipping journey - from label creation and carrier selection to tracking, returns, and shipping intelligence - through a single platform. With 190+ carrier integrations and 80+ sales channels, ShippyPro supports international operations across markets, carriers and fulfillment models. Designed in Europe for complex cross-border commerce, the platform helps enterprises streamline logistics, improve delivery experiences, and scale efficiently worldwide. AI-powered automation and analytics provide real-time visibility into carrier performance, shipping costs, delivery issues, and invoice discrepancies, helping businesses optimize logistics and scale globally. Founded in Italy in 2016, ShippyPro powers hundreds of millions of shipments across more than 50 countries for brands including OVS, Guess, Calzedonia, Longchamp, Venchi, Morellato, and Rossignol.

Average Rating: 4.5/5.0

Total Reviews: 138

How Do G2 Users Rate ShippyPro?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.5/10 (Category avg: 8.9/10)
  • Bar codes: 9.2/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind ShippyPro?

  • Seller: ShippyPro
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Florence, IT
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 55% Small, 32% Medium

What Do G2 Reviewers Say About ShippyPro?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of ShippyPro, praising its user-friendly interface and seamless integration with carriers.
  • Users love the seamless carrier integration of ShippyPro, simplifying shipping management and saving valuable time.
  • Users value the fast and helpful customer support from ShippyPro, appreciating their knowledge and assistance.
  • Users praise the user-friendly interface of ShippyPro, facilitating easy integration and management of multiple couriers.
  • Users value the seamless integrations of ShippyPro, enabling efficient management of carriers and streamlined shipping processes.
Cons
  • Users experience slow performance during high shipment volumes, leading to frustration in managing activities and accounts.
  • Users find the lack of clarity regarding platform capabilities can lead to unexpected limitations during use.
  • Users find the advanced features complex, requiring time to learn and set up effectively for new users.
  • Users find ShippyPro's pricing to be expensive, especially for smaller businesses and limited feature utilization.
  • Users encounter integration issues with ShippyPro, needing custom solutions to manage tracking and advanced features effectively.

What Are Recent G2 Reviews of ShippyPro?

FarEye

FarEye is an AI-powered Delivery Management System (DMS) for enterprises that run complex delivery networks. It brings every step from checkout to doorstep onto one platform: delivery promise, planning, carrier and driver allocation, routing, hub operations, execution, tracking, customer communication, returns and carrier billing. It works across own, outsourced and crowdsourced fleets, and plugs into the order, warehouse and ERP systems you already run. Learn more at fareye.com Founded in 2013, FarEye serves 200+ enterprises in 30+ countries, including 14 Fortune Global 500 companies. The platform processes 1.5 Bn+ transactions and $3 Bn+ in logistics spend a year, with 1 Mn+ daily active users on its mobile app. WHO USES FAREYE? Retailers, e-commerce and D2C brands, postal and parcel (CEP) operators, 3PLs, CPG, automotive parts distributors, food and grocery, pharma and big-and-bulky businesses. FarEye supports every delivery model they run: same day, next day, scheduled, click-and-collect, white glove, hyperlocal and B2B, shipping from DCs, stores, dark stores and hubs to homes, stores and pick-up points. THE EXECUTION PLATFORM Ship: Multi-carrier parcel management - Rule-based carrier allocation on rates, lead time, past performance and package rules, including multi-leg journeys and zone skipping - Pre-integrated network of 1,000+ courier, parcel and express carriers, plus long-haul, ocean, rail, air, same-day and big-and-bulky partners - Real-time rate shopping, delivery options and accurate delivery dates at checkout - In-house label and manifest generation, with offline labels in under 300 ms Track: Order-to-door visibility - One control tower for every order, carrier and fleet - Proactive exception alerts for delays, failed pickups and missing scans - Carrier performance tracking to manage by exception and reallocate volume Drive: Driver app - Configurable step-by-step workflows by order type, including ID and age checks, signatures and installations - Digital proof of delivery with photo, signature, OTP and geotag - Driver compliance checks, break management, two-way messaging and choice of navigation app X-Dock: Hub and cross-dock operations - Inbound scanning validated against advance shipping notices - Sorting, bagging, consolidation, putaway and load-out - Pallet tracking, temperature checks, routing labels and a central exception queue for damaged or misrouted items Experience: Branded customer experience - Branded tracking pages with live ETA, driver details and live location - Customers can reschedule, update address or instructions and contact support from the tracking link - Notifications across SMS, email and WhatsApp, post-delivery feedback and NPS - Returns initiation and management Rate: Rate and invoice management - Rate cards on weight, volume, distance, stops or driver effort, with maker-checker approval - Bulk rate estimates for quotes - Automated carrier invoice audit, dispute management and reconciliation Grow: Merchant portal - Onboarding, booking, label generation and invoicing for the merchants and B2B clients of carriers and 3PLs Analyze: Analytics - Delivery, cost, carrier and driver performance reporting, plus sustainability metrics AI AGENTS Built into the platform, each handling a defined operational decision: - Plan: territory planning, density smoothing and capacity forecasting - Route: multi-constraint route optimisation covering time windows, vehicle capacity, driver breaks, geofences, road restrictions and mixed fleets - Comply: driver compliance checks before and during routes - Service Time: machine-learning prediction of how long each stop will take - POD Audits: image recognition and location checks that flag suspicious proof of delivery AGENTIC AI: PILOT PILOT is FarEye's agentic AI for final-mile dispatch. It works through the repetitive decisions dispatchers make every shift (cleaning order and address data, checking driver and carrier availability, routing, assignment, rescheduling and exceptions), with human approval and override at every step. PILOT runs in production at Maersk Ground Freight, Blue Dart (a DHL Group company) and Tractor Supply Company. Across those deployments, dispatcher hours fell 95%, cost per delivery fell 17.5%, and first-attempt delivery held above 90%. Further agents for network planning, data analysis and carrier invoice auditing extend the same approach across the delivery operation. INTEGRATIONS Pre-built connectors for carriers, OMS, WMS, ERP and e-commerce platforms such as Shopify, using REST, SOAP, SFTP, EDI and webhooks. A no-code integration layer lets teams onboard new carriers quickly and subscribe to tracking, slot booking, labels, cancellations and returns. SECURITY ISO 27001, SOC 1 and SOC 2 certified. CUSTOMERS Enterprises using FarEye include Maersk Ground Freight, Blue Dart, Tractor Supply Company, JB Hi-Fi Group, Miele, AUTODOC, Pošta Slovenije, Hawk Logistics, FAST Logistics, 2GO and Clicks Group, among others. RECOGNITION Recognised by analysts and customers: - #1 in Last Mile Delivery, G2 2026 Best Software Awards - G2 2026 Top 50 Supply Chain & Logistics Products - G2 Leader – Enterprise, Best Relationship – Enterprise, Best Results and Users Most Likely to Recommend (2026) - Gartner® Representative Vendor, 2026 Market Guide for Multicarrier Parcel Management Solutions and 2026 Market Guide for Vehicle Routing & Scheduling - Gartner® Sample Vendor, 2026 Hype Cycle for Supply Chain Execution & Logistics Technologies - AI Startup of the Year, Supply Chain & Logistics, Economic Times AI Awards 2025 - EcoVadis Bronze Medal 2026 - Great Place to Work® certified, seventh consecutive year GLOBAL PRESENCE Headquartered in Chicago, with offices in the UK, the Netherlands, the UAE, India, Singapore and Australia.

Average Rating: 4.7/5.0

Total Reviews: 337

How Do G2 Users Rate FarEye?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.9/10 (Category avg: 8.9/10)
  • Bar codes: 9.3/10 (Category avg: 8.5/10)
  • Shipment reports: 9.6/10 (Category avg: 8.4/10)

Who Is the Company Behind FarEye?

  • Seller: FarEye
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Chicago, Illinois
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: GPS Engineer, Manager
  • Top Industries: Logistics and Supply Chain, Transportation/Trucking/Railroad
  • Company Size: 62% Large, 32% Medium

What Do G2 Reviewers Say About FarEye?

AI-generated summary from verified user reviews

Pros
  • Users find FarEye to be very user-friendly, enjoying its flexible features and efficient dashboard for metrics.
  • Users value the live tracking capabilities of FarEye, enhancing order management and ensuring timely deliveries.
  • Users appreciate the variety of features in FarEye, enhancing efficiency with routing, reporting, and easy ewaybill generation.
  • Users value the excellent customer support of FarEye, ensuring smooth operation and minimal downtime.
  • Users value the live tracking feature of FarEye, ensuring timely deliveries and efficient order management.
Cons
  • Users experience slow performance on the FarEye platform, with tracking delays and buffering issues during use.
  • Users experience frequent technical issues such as registration errors, deployment bugs, and synchronization problems.
  • Users experience slow loading times on the FarEye dashboard, impacting their overall efficiency and tracking capabilities.
  • Users experience tracking issues with FarEye, such as vehicle registration errors and trip visibility problems.
  • Users often experience syncing issues with FarEye, impacting system reliability and efficiency in operations.

What Are Recent G2 Reviews of FarEye?

Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

Average Rating: 4.2/5.0

Total Reviews: 201

How Do G2 Users Rate Narvar?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.7/10 (Category avg: 8.9/10)
  • Bar codes: 6.8/10 (Category avg: 8.5/10)
  • Shipment reports: 7.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Narvar?

  • Seller: Narvar Inc.
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Mateo, US
  • LinkedIn® Page: www.linkedin.com
    365 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 43% Medium, 24% Large

What Do G2 Reviewers Say About Narvar?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the convenience and simplicity of Narvar's returns portal, streamlining the return process effortlessly.
  • Users praise the ease of use in Narvar, appreciating its simplicity and convenient setup for returns.
  • Users appreciate the user-friendly interface of Narvar, enhancing their experience through valuable shipment tracking and feedback.
  • Users appreciate the tracking efficiency of Narvar, enhancing their ability to manage shipment events and statuses effectively.
  • Users appreciate the customization options of Narvar, allowing for efficient brand matching and appealing communications.
Cons
  • Users find limited customization in Narvar's tracking pages, affecting the premium experience they expect.
  • Users find the limited functionality of Narvar frustrating, particularly with search capabilities and permission issues.
  • Users experience poor customer support, struggling with unaddressed issues and insufficient self-service options for order tracking.
  • Users find the difficult setup process of Narvar requires significant time and coordination, complicating initial use.
  • Users find the complexity of Narvar's setup and functionality to be inconvenient and challenging for smaller teams.

What Are Recent G2 Reviews of Narvar?

What Are G2 Users Discussing About Narvar?

Freightview

Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our Spot Quote / Volume / Truckload tools. We make it fast and easy for your team to enjoy unlimited functionality: - Compare rates across all of your carriers & schedule pickups. - Access documents, NMFC Look-up, Pre-PROs, eBOLs, and print labels. - Track shipments in real time, export, & analyze the data. - Upload contracted rates and batch upload quote requests. - Invite your carrier partners to our Free Carrier Portal. - Invite your suppliers to quote & book through our Vendor Portal. - Use the latest AI Tools to upload, analyze, and audit your freight faster. - Flat fee means affordable, no tiers or contracts. There are no contracts to sign, autopay month-to-month via ACH or CC. 📞 Call us at 913-353-6188 for pricing or to request a demo.

Average Rating: 4.7/5.0

Total Reviews: 191

How Do G2 Users Rate Freightview?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.8/10 (Category avg: 8.9/10)
  • Bar codes: 9.0/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Freightview?

  • Seller: Freightview
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Overland Park, KS
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Logistics Manager, Operations Manager
  • Top Industries: Manufacturing, Construction
  • Company Size: 54% Small, 42% Medium

What Do G2 Reviewers Say About Freightview?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Freightview, finding it straightforward and reliable for logistics management.
  • Users appreciate the multiple carrier options and pricing in Freightview, simplifying their shipping management effectively.
  • Users highlight the excellent customer support of Freightview, noting their quick and helpful assistance.
  • Users appreciate the time-saving features of Freightview, streamlining freight booking and reducing manual tasks.
  • Users value the automated tracking capabilities of Freightview, simplifying shipment management and enhancing efficiency.
Cons
  • Users face carrier issues, including slow responses and difficulties with API rate management, complicating the shipping process.
  • Users often face shipment issues with Freightview, such as missed delivery dates and difficulties locating shipments.
  • Users find carrier limitations frustrating due to slow responses, missing transit times, and incomplete assessorial visibility.
  • Users experience shipping issues, such as delays and limited support for international shipments, affecting their overall satisfaction.
  • Users face tracking issues with shipment visibility and inconsistent customer email notifications, impacting their experience.

What Are Recent G2 Reviews of Freightview?

What Are G2 Users Discussing About Freightview?

RF- SMART WMS

RF-SMART is the leading third-party warehouse management system (WMS) for NetSuite, serving 2,800+ customers across 40+ countries. Beyond NetSuite, RF-SMART also provides inventory management solutions for Oracle Cloud SCM and Healthcare, JD Edwards, and Microsoft Dynamics. RF-SMART has been recognized as the #1 reviewed WMS on NetSuite's SuiteApp marketplace, a Built-for-NetSuite certified solution, a G2 Leader for WMS and Ease of Use, and a Capterra WMS Shortlist recipient. Native Architecture Unlike other third-party solutions, RF-SMART is built natively in NetSuite and Oracle Cloud, meaning there are no separate servers, databases, or middleware to maintain, no integration to build or monitor, and all inventory data lives in the ERP as the single source of truth. Product Lines From warehouse management and label printing to material handling automation and shipping, RF-SMART offers end-to-end Built-for-NetSuite inventory management solutions. Who We Serve RF-SMART helps NetSuite businesses scale with confidence at every stage of growth, from companies under $1 million in revenue to enterprises surpassing $1 billion. Our customers process anywhere from fewer than 10 to more than 5,000 orders per day across industries including wholesale distribution, manufacturing, retail, eCommerce, food and beverage, pharmaceuticals, healthcare, automotive, and more. Many also supply major retailers such as Walmart, Amazon, Costco, and Home Depot. Key Capabilities - License plating (LPN) for pallet and container tracking - Advanced picking strategies with task-directed workflows - Automation integration with AMR, ASRS, and VLM systems - Regulatory compliance including lot tracking, serialization, and full traceability for FDA, USDA, and other requirements - Manufacturing support including work orders and assemblies - Multi-site operations with real-time visibility With 100+ inventory and warehouse tools, RF-SMART gives teams an intuitive, easy-to-use interface that drives fast adoption. Built on 40+ years of inventory management expertise, 13+ years of NetSuite-focused innovation, and a network of 400+ implementation partners, RF-SMART helps customers achieve 99.9% inventory accuracy, increase productivity by 40%, and gain real-time visibility backed by industry-leading support.

Average Rating: 4.5/5.0

Total Reviews: 108

How Do G2 Users Rate RF- SMART WMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.3/10 (Category avg: 8.9/10)
  • Bar codes: 8.3/10 (Category avg: 8.5/10)
  • Shipment reports: 9.4/10 (Category avg: 8.4/10)

Who Is the Company Behind RF- SMART WMS?

  • Seller: RF-SMART
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Jacksonville, Florida
  • LinkedIn® Page: www.linkedin.com
    809 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Retail
  • Company Size: 49% Medium, 35% Small

What Do G2 Reviewers Say About RF- SMART WMS?

AI-generated summary from verified user reviews

Pros
  • Users find RF- SMART WMS to be extremely user-friendly, allowing efficient management of distribution processes effortlessly.
  • Users appreciate the streamlined inventory management of RF-SMART WMS, enhancing accuracy and simplifying processes in their warehouses.
  • Users highlight the setup ease of RF- SMART WMS, making it simple for new employees to train and implement.
  • Users commend the friendly and supportive customer support of RF-SMART WMS, enhancing their overall experience with the software.
  • Users value the seamless integrations of RF-Smart WMS, enhancing efficiency and simplifying operations across systems.
Cons
  • Users desire greater customization options in RF SMART WMS, finding limitations hinder their specific business needs.
  • Users find the complexity of RF-SMART WMS challenging, especially during the initial setup and learning process.
  • Users find RF- SMART WMS to be expensive, particularly due to high costs for customizations and enhancements.
  • Users express frustration with the high overhead and lack of real-time inventory tracking in RF-SMART WMS.
  • Users find the printing function cumbersome and experience challenges configuring invoicing and navigating some features.

What Are Recent G2 Reviews of RF- SMART WMS?

What Are G2 Users Discussing About RF- SMART WMS?

FedEx Ship Manager

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.

Average Rating: 4.4/5.0

Total Reviews: 88

How Do G2 Users Rate FedEx Ship Manager?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.2/10 (Category avg: 8.9/10)
  • Bar codes: 9.1/10 (Category avg: 8.5/10)
  • Shipment reports: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind FedEx Ship Manager?

  • Seller: FedEx
  • Year Founded: 2000
  • HQ Location: Memphis, Tennessee
  • LinkedIn® Page: www.linkedin.com
    197,959 employees on LinkedIn®
  • Ownership: FDX
  • Total Revenue (USD mm): $69,217

Who Uses This Product?

  • Top Industries: Retail, Information Technology and Services
  • Company Size: 62% Small, 21% Medium

What Do G2 Reviewers Say About FedEx Ship Manager?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the streamlined shipping experience with FedEx Ship Manager, fulfilling all their shipping needs effectively.
  • Users appreciate the centralized management of FedEx Ship Manager, streamlining user settings and controlling shipping options effectively.
  • Users highlight the cost-saving efficiency of FedEx Ship Manager, streamlining logistics and tracking expenses effectively.
  • Users appreciate the ease of use of FedEx Ship Manager, simplifying their shipping management and efficiency.
  • Users value the increased efficiency of FedEx Ship Manager, streamlining logistics and controlling shipping costs effectively.
Cons
  • Users find the carrier limitations frustrating, as it restricts them to only FedEx rates without comparison options.
  • Users find the lack of automation for comparing rates with other carriers inefficient, complicating their shipping process.
  • Users find the missing price comparison features limiting, hindering their ability to secure the best shipping deals.
  • Users find the data input process tedious in FedEx Ship Manager, which detracts from overall efficiency.

What Are Recent G2 Reviews of FedEx Ship Manager?

What Are G2 Users Discussing About FedEx Ship Manager?

ShipX ‑ Shipping Rates & Rules

ShipX is a Shopify shipping rate calculator app. It helps merchants set advanced custom shipping rules that go far beyond what Shopify's default shipping can do. Most stores outgrow Shopify's basic shipping options quickly. ShipX solves that by giving full control over how shipping rates are calculated and displayed at checkout. It is used by dropshippers, multi-origin stores, B2B wholesalers, and merchants whose shipping costs vary by product, zone, or customer type. Key capabilities include: - Shipping rate manager: Set rates by cart total, weight, quantity, product, and zones. Define exactly when each rule applies. - Postcode and distance-based rates: Charge different rates by zip code, postal code, city, or delivery distance. Customers always see accurate rates for their area. - Rate blending: Combine rates from multiple rule profiles into one blended rate. Useful for orders with products from different suppliers or origins. - Product and customer-based rates: Create rules per product or per customer type. Supports B2B, wholesale, and VIP customer segments. - Dimension-based shipping: Calculate rates using product dimensions and volumetric weight. Improves accuracy for large or irregular items. - AI-based packaging: Automatically finds the most efficient box configuration for multi-item orders. Reduces carrier surcharges. - Carrier integrations: Works with Australia Post, Canada Post, DHL, FedEx, UPS, USPS, Starshipit, and Sendle.

Average Rating: 5.0/5.0

Total Reviews: 26

How Do G2 Users Rate ShipX ‑ Shipping Rates & Rules?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Bar codes: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ShipX ‑ Shipping Rates & Rules?

  • Seller: Logbase
  • Year Founded: 2014
  • HQ Location: Coimbatore, IN
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 92% Small, 8% Medium

What Are Recent G2 Reviews of ShipX ‑ Shipping Rates & Rules?

AfterShip

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

Average Rating: 4.7/5.0

Total Reviews: 309

How Do G2 Users Rate AfterShip?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.3/10 (Category avg: 8.9/10)
  • Bar codes: 8.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind AfterShip?

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About AfterShip?

AI-generated summary from verified user reviews

Pros
  • Users commend AfterShip for its excellent customer support, enhancing organization and communication in their logistics processes.
  • Users find AfterShip to be extremely helpful for managing logistics and automating shipment updates effectively.
  • Users value the intuitive integrations of AfterShip, enhancing organization and automating client updates effectively.
  • Users value the easy integrations with platforms like Shopify, enhancing order tracking efficiency and user experience.
  • Users appreciate the ease of use of AfterShip, finding its interface intuitive and integration seamless.
Cons
  • Users find AfterShip too expensive, especially for smaller businesses struggling with high costs and billing issues.
  • Users face persistent tracking issues with AfterShip, leading to frustrating experiences and unresolved technical problems.
  • Users report a concern with missing small carriers, which impacts the overall effectiveness of AfterShip.
  • Users express frustration with poor customer support, experiencing unresolved issues and ineffective communication throughout their interactions.
  • Users express frustration with poor support from AfterShip, experiencing unhelpful communication and unresolved technical issues.

What Are Recent G2 Reviews of AfterShip?

What Are G2 Users Discussing About AfterShip?

Daniel Rivera
DR
Researched and written by Daniel Rivera
Updated October 3, 2024

Shipping Topics

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Learn More About Shipping Software

What is Shipping Software?

Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.

Key Benefits of Shipping Software

  • Manage shipping orders as they arrive
  • Compare rates from a variety of shipping carriers
  • Generate shipping documents such as labels and invoices
  • Receive shipping discounts based on number of orders

Why Use Shipping Software?

With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.

Save money — Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.

Save time — Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.

Who Uses Shipping Software?

E-commerce sites — E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.

Third-party logistics providers — Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.

Retailers — Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.

Kinds of Shipping Software

Multi-carrier shipping — Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.

E-commerce shipping — E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.

Freight broker — Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.

Shipping Software Features

Shipping labels — Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.

Order management — Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.

Rate management — A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.

Reporting tools — An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.

Drop shipping — Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.