Best Guest Messaging Software

How Many Guest Messaging Software Products Does G2 Track?

Total Products under this Category: 126

Category Stats (Nov 2026)

  • Average Rating: 4.4/5 The average rating of products in this category, based on all submitted ratings

Last updated: November 01, 2026

How Does G2 Rank Guest Messaging Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 200+ Authentic Reviews
  • 126+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Guest Messaging Software

G2 Grid® for Guest Messaging Software plotting products by satisfaction and market presence

Highlighted products: Touch Stay, HelloShift, Canary Technologies, Medallia Concierge, Trumpia, GuestTouch, and Xperium by RepUp.

Underlying data: [Grid® JSON](https://www.g2.com/categories/guest-messaging/grids.json?focus%5B%5D=touch-stay&focus%5B%5D=helloshift&focus%5B%5D=canary-technologies&focus%5B%5D=medallia-concierge&focus%5B%5D=trumpia&focus%5B%5D=guesttouch&focus%5B%5D=xperium-by-repup)

Touch Stay

Touch Stay is a guest experience platform that helps hosts save time, reduce guest questions, and generate more revenue - powered by digital guidebooks guests actually use. At its core, Touch Stay enables hosts and property managers to deliver everything guests need in one simple, mobile-friendly place, from check-in instructions and Wi-Fi details to local recommendations and add-ons. Instead of answering the same questions repeatedly, guests can self-serve 24/7, improving the experience while reducing operational workload. Trusted by hosts worldwide, Touch Stay is used across 100+ countries, generating 15.9M+ guidebook visits every year, helping millions of guests access the information they need, instantly. Proven results - Save up to 20 hours per week with automated guest communication - Reduce guest questions by up to 90% - Generate €40-€120+ extra per booking with built-in upsells - Achieve more 5★ reviews (average ~4.8★ guest rating) How Touch Stay works Touch Stay guidebooks become the central hub for the entire guest journey - before, during, and after the stay. Guests can instantly find everything they need in one place, reducing repetitive questions by up to 90%, while you save hours every week and stay in control. Key features - Digital Guidebooks (Core Product) Create mobile-friendly guidebooks that guests actually use, reducing repetitive questions, improving every stay, and replacing PDFs, emails, and scattered information. - AI Chatbot Automatically answers guest questions using your guidebook content - available 24/7. - Upsell Store Turn your guidebook into a revenue channel by offering add-ons, services, and local experiences. - Guest Communication Hub Centralise guest messaging and automate replies to save hours every week. - Built-in CRM Track guest data, preferences, and interactions to deliver more personalised experiences. - Guest Feedback & Reviews Collect feedback automatically and convert great stays into public reviews. - PMS Integrations Automatically sync bookings and guest data with your existing tools. Built for hosts who want to scale Whether you manage a few properties or a large portfolio, Touch Stay helps you: - Deliver consistent guest experiences at scale - Reduce operational workload - Increase revenue without adding complexity Why choose Touch Stay? Because your guests don’t want another app, another email, or another PDF. They want one simple place with everything. And you want fewer questions, more revenue, and better reviews. Touch Stay delivers both.

Average Rating: 4.9/5.0

Total Reviews: 16

How Do G2 Users Rate Touch Stay?

  • Quality of Support: 9.8/10 (Category avg: 9.2/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Touch Stay?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Hospitality, Leisure, Travel & Tourism
  • Company Size: 100% Small

What Do G2 Reviewers Say About Touch Stay?

AI-generated summary from verified user reviews

Pros
  • Users find Touch Stay’s software to be super intuitive and easy to navigate, making their property management effortless.
  • Users love the effortless daily use of Touch Stay, ensuring guides are always up-to-date and tailored for every guest.
  • Users value the easy integrations of Touch Stay, which streamline updates and enhance guest experience effortlessly.
  • Users find Touch Stay to be efficient, with intuitive navigation and time-saving features that simplify property management.
  • Users love the flexibility of Touch Stay, enabling tailored content for each guest while saving time on updates.

What Are Recent G2 Reviews of Touch Stay?

HelloShift

HelloShift is an AI-powered hotel operations platform that replaces fragmented tools with one system for guest communications, housekeeping, staff collaboration, and contactless check-in. Founded in 2014 and based in San Francisco, HelloShift serves independent hotels, boutique properties, and branded franchises across Marriott, Hilton, Wyndham, and IHG portfolios. AI Voice answers calls 24/7 in the caller's language, handles routine inquiries with live data from the PMS, and can book rooms on the call with supported PMSs. AI Guest Messaging automates SMS, WhatsApp, and webchat conversations while capturing guest preferences. A trainable hotel chatbot deploys on the property website and direct booking flows to convert visitors before they fall off to OTAs. The housekeeping module uses AI-powered room assignment optimization with real-time status tracking, mobile checklists, and performance analytics. Contactless check-in lets guests register digitally with ID verification, e-signatures, and mobile keys - no app download required. Staff collaboration replaces radios and paper logs with unified messaging and task management. HelloShift is cloud-based and works on any device. Hotels can start with a single module and expand over time - from staff-only tools to a full guest-facing and operational suite. The platform integrates with 40+ property management systems including Oracle Opera, Mews, Cloudbeds, StayNTouch, and RoomKey, so hotels do not need to change their existing PMS. Hotels evaluating HelloShift typically compare it against Alice/Actabl, Kipsu, Whistle, Quore, Flexkeeping, hotelkit, Akia, Canary Technologies, HiJiffy, and Duve. Where alternatives specialize in one feature surface, HelloShift bundles guest-facing AI and back-of-house operations on a single platform instead of stitching together 3-5 point solutions. HelloShift is used by properties ranging from small boutique inns to large full-service resorts, and by management companies including Indigo Road Hospitality, Columbia Hospitality, and SoFLA Vacations. HelloShift requires no hardware installation and no app download for hotel guests. New properties can go live within days. The platform supports multiple languages for both staff and guest-facing interfaces, making it suitable for international hotel groups and properties serving diverse traveler populations. Pricing is per-room, per-property with plans available for staff-only operations, guest-facing communications, or a combined suite.

Average Rating: 4.7/5.0

Total Reviews: 20

How Do G2 Users Rate HelloShift?

  • Quality of Support: 9.0/10 (Category avg: 9.2/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind HelloShift?

  • Seller: HelloShift
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 70% Small, 25% Medium

What Are Recent G2 Reviews of HelloShift?

What Are G2 Users Discussing About HelloShift?

Canary Technologies

Easy, intuitive, and secure hotel solutions. Canary Technologies is modernizing the hotel tech stack with the first mobile web end-to-end Guest Management System and its award-winning Digital Authorizations solutions. Digitizing everything from post-booking through checkout, Canary is trusted by thousands of hotels in more than 65 countries, including Four Seasons, Choice Hotels, Standard Hotels and Ace Hotel Group. Canary’s solutions help hotels eliminate paper processes, boost revenue with upsells, raise staff efficiency, ensure PCI compliance, improve the guest experience, and reduce chargebacks and payment fraud. Learn more at canarytechnologies.com. **Our Solutions Include** 1) Contactless Check-In: Contactless Check-In allows guests to check in and out through a mobile experience, allowing hotels to comply with health guidelines, save time on front desk work, and increase revenue through upsells through the Canary interface. 2) Digital Authorizations: Canary’s Digital Authorizations product is vastly more secure than paper forms, preventing chargebacks and fraud. They can be set up and ready to use in less than 20 minutes. 3) Digital Contracts: Hotels using Canary’s Digital Contracts product see their turnaround time decrease from an average of eight days to just three hours, enabling them to book more guests and grow their business. 4) Amenity Store: Canary’s Amenity Store product makes ordering simple and intuitive for guests, and the online store is easy to incorporate into your standard booking flow. Hotels using Canary see a 40% increase in the number of orders placed. **Testimonials** "Given how cost effective it is and the savings from preventing potential fraud, Canary Technologies was a no brainer.” -- Dennise Nizza, Controller @ Ace Hotel “I brought on Canary at all of our properties because it increased productivity and removed all the headaches of collecting credit card authorization forms.” -- Justin Grimes, Director of Operations @ KRC “The Canary solution is simple and powerful. It provides exactly what we needed at our hotels, without being an overkill. The interface is clean and easy to use, and the folks at Canary took care of setup and training, which made implementation a breeze.” -- Esteban Velez, VP of IT & Cyber Security @ Classic Hotels & Resorts

Average Rating: 4.8/5.0

Total Reviews: 23

How Do G2 Users Rate Canary Technologies?

  • Quality of Support: 9.9/10 (Category avg: 9.2/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Canary Technologies?

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Canary Technologies?

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Medallia Concierge

Medallia Concierge is a software solution that helps businesses communicate with customers via texting and other mobile messaging channels.

Average Rating: 4.6/5.0

Total Reviews: 14

How Do G2 Users Rate Medallia Concierge?

  • Quality of Support: 9.4/10 (Category avg: 9.2/10)
  • Ease of Use: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Medallia Concierge?

  • Seller: Medallia
  • Year Founded: 2001
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    2,765 employees on LinkedIn®
  • Phone: 650-321-3000

Who Uses This Product?

  • Company Size: 63% Small, 38% Medium

What Are Recent G2 Reviews of Medallia Concierge?

What Are G2 Users Discussing About Medallia Concierge?

Trumpia

Trumpia has all of the features you would expect from a mass texting provider, but does much more than coupons or mass blasts because our automation leads to long-lasting relationships with customers. That’s why Forbes named us the top SMS marketing provider, and G2 named us the easiest to set up and implement. Our automation offers the ability to personalize customer journeys in order to boost revenue, satisfaction, retention, and day-to-day operations. Trumpia Workbench, our next-gen workflow builder, has a free-form omnidirectional user interface that allows you to build completely flexible workflows and place tiles anywhere. As a result, Trumpia can handle more varieties of sophisticated customer journeys and automate your communications. In addition, we have 50+ prebuilt workflow templates, advanced targeting, integrated email & SMS, review management, and a powerful consolidated inbox. We also offer 365-day online support and upgraded plans that come with live phone support and a dedicated account manager.

Average Rating: 4.4/5.0

Total Reviews: 55

How Do G2 Users Rate Trumpia?

  • Quality of Support: 9.1/10 (Category avg: 9.2/10)
  • Ease of Use: 8.2/10 (Category avg: 9.2/10)

Who Is the Company Behind Trumpia?

  • Seller: Trumpia
  • Year Founded: 2006
  • HQ Location: Anaheim, CA
  • LinkedIn® Page: www.linkedin.com
    103 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 49% Small, 36% Medium

What Do G2 Reviewers Say About Trumpia?

AI-generated summary from verified user reviews

Pros
  • Users are impressed with the exceptional customer support from Trumpia, especially their dedicated Account Manager, Jed.
  • Users highlight the ease of use of Trumpia, making communication with large groups highly efficient and convenient.
  • Users value the ease of personalized messaging on Trumpia, enhancing communication and engagement with targeted outreach.
  • Users appreciate the easy-to-use notification system that facilitates personalized and engaging messaging for effective communication.
  • Users appreciate the easy and automated personalized messaging, enhancing communication with tailored updates and engagement.
Cons
  • Users find the difficult setup of Trumpia challenging initially, though support helps simplify future campaigns.
  • Users experience downtime issues during service renewal, affecting continuity despite a generally smooth setup process.
  • Users find the learning curve steep initially, but appreciate the support and ease in duplicating future campaigns.
  • Users feel the platform's not intuitive design hinders usability and could benefit from a more user-friendly update.
  • Users experience onboarding issues with initial setup and service interruptions during renewal, causing frustration.

What Are Recent G2 Reviews of Trumpia?

What Are G2 Users Discussing About Trumpia?

GuestTouch

GuestTouch Platform enables hotels to slash staff workload, turn angry guests into 5-star reviewers, automate revenue-driving conversations, and boost profits through our reputation, messaging and email platforms. GuestTouch Platform: Products that work seamlessly together - use individually or as a complete solution based on your goals. GuestTouch Reviews & Feedback Platform You know when managing guest feedback feels like juggling chaos - scattered reviews across platforms, delayed responses, and no clear insights to improve? GuestTouch is the proactive reputation platform that lets you track, respond, analyze and gather reviews and guest feedback all in one place. Create custom feedback your way - star ratings, NPS scores, custom questions, and more - all powered by guestAI! GuestTouch Messaging Platform Drive efficiencies and uncover more profits through meaningful conversations. GuestTouch is the versatile messaging platform for your team that adapts to your specific needs - send and automate messages the way you want across different stages of the guest journey such as booking, pre-arrival, check-in, check-out, and more via SMS, WhatsApp etc, based on specific guest insights. Guest Email Platform You know when you send generic, one-size-fits-all emails that guests ignore, missing opportunities to drive right engagement due to lack of versatility? GuestTouch solves this with personalized automated email sequences that you design to match your brand - from custom HTML templates to drag-and-drop editors - and automatically adapt to the guest journey based on guest behavior, booking type, and preferences.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate GuestTouch?

  • Quality of Support: 9.8/10 (Category avg: 9.2/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind GuestTouch?

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 92% Small, 8% Medium

What Are Recent G2 Reviews of GuestTouch?

Xperium by RepUp

Xperium is a guest experience management suite for hotels to establish automated guest engagement processes from booking to check-out, generate additional revenue from upsells, view detailed analytics of online reviews, a powerful CRM tool and marketing tool, an engaging mobile concierge for feedback, requests and operations.

Average Rating: 4.9/5.0

Total Reviews: 11

How Do G2 Users Rate Xperium by RepUp?

  • Quality of Support: 9.8/10 (Category avg: 9.2/10)
  • Ease of Use: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Xperium by RepUp?

  • Seller: RepUp
  • Year Founded: 2014
  • HQ Location: Dubai, AE
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 73% Medium, 27% Small

What Are Recent G2 Reviews of Xperium by RepUp?

What Are G2 Users Discussing About Xperium by RepUp?

hotel BookingCenter

hotel BookingCenter offers a property management system for independent hospitality owners with integrated booking engine, channel manager and payment gateway.

Average Rating: 4.4/5.0

Total Reviews: 11

How Do G2 Users Rate hotel BookingCenter?

  • Quality of Support: 9.7/10 (Category avg: 9.2/10)
  • Ease of Use: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind hotel BookingCenter?

Who Uses This Product?

  • Company Size: 55% Small, 36% Medium

What Are Recent G2 Reviews of hotel BookingCenter?

RMS

Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list).

Average Rating: 4.4/5.0

Total Reviews: 20

How Do G2 Users Rate RMS?

  • Quality of Support: 8.1/10 (Category avg: 9.2/10)
  • Ease of Use: 8.7/10 (Category avg: 9.2/10)

Who Is the Company Behind RMS?

  • Seller: RMS
  • Year Founded: 1983
  • HQ Location: Keilor Park, VIC
  • LinkedIn® Page: www.linkedin.com
    250 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 65% Small, 25% Medium

What Are Recent G2 Reviews of RMS?

What Are G2 Users Discussing About RMS?

Glad to Have You

Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay.

Average Rating: 3.7/5.0

Total Reviews: 5

How Do G2 Users Rate Glad to Have You?

  • Quality of Support: 5.3/10 (Category avg: 9.2/10)
  • Ease of Use: 6.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Glad to Have You?

  • Seller: Vrbo
  • Year Founded: 2010
  • HQ Location: Austin, Tx
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Glad to Have You?

What Are G2 Users Discussing About Glad to Have You?

Helix By MicroMetrics

Helix by MicroMetrics is a software designed to power memorable guest experiences for the top hotel brands — including IHG, Marriot and Hilton.

Average Rating: 3.8/5.0

Total Reviews: 5

How Do G2 Users Rate Helix By MicroMetrics?

  • Quality of Support: 8.3/10 (Category avg: 9.2/10)
  • Ease of Use: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Helix By MicroMetrics?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Helix By MicroMetrics?

What Are G2 Users Discussing About Helix By MicroMetrics?

ALICE

Get the job done with ALICE, the all-in-one solution that enables hotel staff to do the most impactful work without all the guesses. Task management, real-time communication and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently.

Average Rating: 4.0/5.0

Total Reviews: 10

How Do G2 Users Rate ALICE?

  • Quality of Support: 8.3/10 (Category avg: 9.2/10)
  • Ease of Use: 7.9/10 (Category avg: 9.2/10)

Who Is the Company Behind ALICE?

  • Seller: ALICE
  • Year Founded: 2013
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Small, 40% Large

What Are Recent G2 Reviews of ALICE?

Guestara

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚? Guestara is an AI-powered guest management platform built for hotels, boutique properties, resorts, and short-term rental operators. It replaces fragmented front desk tools with a single platform that handles check-in, guest communication, upselling, payments, and reviews — all connected to your PMS. 𝐖𝐡𝐨 𝐢𝐬 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚 𝐟𝐨𝐫? Hotel operators and property managers who are losing revenue to manual processes, slow check-ins, and missed upsell moments, and want one platform to fix all of it. 𝐖𝐡𝐚𝐭 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚 𝐝𝐨𝐞𝐬: • 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐂𝐡𝐞𝐜𝐤-𝐢𝐧: Guests check in under 30 seconds via AI ID scan — no front desk queues, no paperwork • 𝐀𝐈 𝐂𝐡𝐚𝐭𝐛𝐨𝐭 𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐡𝐨𝐭𝐞𝐥 𝐝𝐚𝐭𝐚: Handles guest queries 24/7, escalates intelligently, never goes off-script • 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐆𝐮𝐞𝐬𝐭 𝐉𝐨𝐮𝐫𝐧𝐞𝐲𝐬: Pre-arrival, in-stay, and post-checkout WhatsApp, email, and SMS sequences that run without staff intervention • 𝐔𝐩𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐄𝐧𝐠𝐢𝐧𝐞: Surfaces room upgrades, F&B, and experiences at the right moment — up to 200% more upsells • 𝐑𝐞𝐯𝐢𝐞𝐰 𝐂𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧: Automated post-stay review requests driving up to 300% more positive reviews • 𝐔𝐧𝐢𝐟𝐢𝐞𝐝 𝐈𝐧𝐛𝐨𝐱: All guest messages across WhatsApp, email, and OTAs in one place with AI-assisted replies • 𝐒𝐦𝐚𝐫𝐭 𝐋𝐨𝐜𝐤 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: 50+ lock brands supported — access codes auto-generated and sent on check-in • 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬: Collect booking payments, security deposits, and in-stay charges without chasing guests • 𝐏𝐌𝐒 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Cloudbeds, Hotelogix, Apaleo, Ezee Absolute, Beds24, Little Hotelier, SiteMinder, Oracle 𝐖𝐡𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐨𝐫𝐬 𝐜𝐡𝐨𝐨𝐬𝐞 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚: One platform replaces five tools. Onboarding takes under a week. Properties across India and Southeast Asia use Guestara to automate their guest experience end-to-end.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate Guestara?

  • Quality of Support: 10.0/10 (Category avg: 9.2/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Guestara?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Guestara?

Myma AI

Myma AI — Hotel AI Platform for Guest Messaging, Direct Bookings & Upsell Automation Myma AI is the hospitality industry's most integrated AI concierge platform — purpose-built for hotels, resorts, holiday parks, and vacation rentals that want to automate guest communication, convert more direct bookings, and drive ancillary revenue without adding staff. Unlike generic chatbot software configured for hotel use, Myma AI was designed from the ground up for hospitality operations. It connects natively with your Property Management System (PMS) and booking engine to deliver intelligent, real-time guest interactions across every channel — website, WhatsApp, SMS, email, and OTA messaging — all managed from a single unified inbox. A Complete Hotel Guest Experience Platform Myma AI brings six powerful tools together on one platform: an AI hotel chatbot and concierge for 24/7 guest support in 100+ languages, an AI Voice Assistant that cuts front desk call volume by up to 70%, an AI Email Assistant for fast brand-consistent inbox responses, a Guest Communication Inbox that unifies all messaging channels, automated guest messaging workflows across the full stay journey, and a Digital Compendium with built-in hotel upsell automation for spa, dining, and room upgrade offers. Deep PMS & Channel Integrations Myma AI integrates with Oracle Opera Cloud, Mews, Cloudbeds, RMS Cloud, SiteMinder, Amadeus, Salesforce, Zendesk, WhatsApp Business, Instagram, and 50+ hospitality technology systems. Two-way API sync ensures live rates and availability are always accurate, and confirmed direct bookings are written back to your PMS automatically — eliminating manual entry and reducing front desk workload. Built for Every Property Type and Size From 50-room boutique hotels to 1,000+ room enterprise resorts, Myma AI scales to fit your operation. It serves hotels, resorts, holiday parks, vacation rentals, tourism operators, restaurants, and experience providers — adapting automation depth and workflow complexity to match each property's needs.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Myma AI?

  • Quality of Support: 10.0/10 (Category avg: 9.2/10)
  • Ease of Use: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Myma AI?

  • Seller: Myma AI
  • Year Founded: 2019
  • HQ Location: Hawkes Bay, NZ
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Myma AI?

Zenya.io

Based in Boston, Zenya reimagines the entire guest journey from lead to payment with its all-inclusive integrated software platform for rental business.It brings CRM + PMS + Invoicing + Customer Experience +Automation+ Website Booking +Up-selling+ Insights --- all under one roof with ZENYA. Customers can connect with their entire team; sales & marketing, operation, administration & accounting, guests – on the one system, anywhere, and at any time. Using 100+ configurable rules, customers can customize and create their workflow rules within minutes. Customers do not require tech expertise or an IT person to set it up. It has many offers such as website booking, add partner's inventory, contactless solution, customizable workflows for automating various routine tasks, automating charges, scheduling invoices, customizable reporting, and integration with several software solutions, and data export capabilities.

Average Rating: 3.9/5.0

Total Reviews: 8

How Do G2 Users Rate Zenya.io?

  • Quality of Support: 8.8/10 (Category avg: 9.2/10)
  • Ease of Use: 7.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Zenya.io?

  • Seller: Zenya
  • Year Founded: 2014
  • HQ Location: Quincy, Massachusetts
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Medium

What Are Recent G2 Reviews of Zenya.io?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 9, 2026