Glad to Have You Reviews & Product Details

Glad to Have You hospitality mobile app provides guests all the information they need about your vacation rental and integrates with your property management software (even if it's not a HomeAway Software product). By developing the latest automated technology; designing simple, user-friendly mobile app interfaces; and focusing on ways to improve guest experience, we've developed Glad to Have You to make your life easier and improve your guests' stay.

Seller

Vrbo

Discussions

Glad to Have You Community

Overview by

Paige Phillips

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User Insights

Average based on 5 real user reviews.

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AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/14/2022

"very good experience"

4.5/5

What do you like best about Glad to Have You?

I like how easy it is to use the marketplace. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

Honestly, there is nothing I didn't like about the experience. Review collected by and hosted on G2.com.

AT

Allison T.

Lead Marketing Associate

Mid-Market (51-1000 emp.)

9/21/2021

"Slightly Confusing, but contains a lot of helpful info for Guests"

3/5

What do you like best about Glad to Have You?

Contract building and retention. Ability to list regulations by specific property Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

Difficult to find a specific regulation/piece of contract Review collected by and hosted on G2.com.

MZ

Mitchell Z.

Guest Ambassador

Hospitality

Mid-Market (51-1000 emp.)

9/26/2019

"Perfect for vacation rentals"

4.5/5

What do you like best about Glad to Have You?

GTHY is the quickest and easiest way to relay information to guests, and is crucial if information changes frequently. Glad also easily integrates with kaba making it very easy to use especially when managing almost 600 properties, it takes the overwhelming part of the job out of my hands. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

The online interface can be slow, especially when guests are on the phone. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

This is the quickest and easiest way to ensure guests have the most up to date and realtime information regarding their vacation. It is also really easy to send out push notifications to all guests, guests staying in a specific area or building, or even in a specific home of announcements, activities, or last minute maintenance work that will be ongoing at their property. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

9/27/2019

"A lot of lost potential"

2/5

What do you like best about Glad to Have You?

We typically use the product for guest portal/app access and door codes. It's very hard to layout and provide relevant information in a clean manner. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

It's impossible to display the information in a useful manner, it's not user-friendly. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

5/21/2018

"Handy management of queries"

4.5/5

What do you like best about Glad to Have You?

Very good interface - visibility is good and user-friendliness is certainly a plus. You can quickly navigate the main menu and manage the messages fast. Review collected by and hosted on G2.com.

What do you dislike about Glad to Have You?

Using the web interface is very different and the menu options seem like it's a completely different app/usability. it would be good to harmonise the two closer. Review collected by and hosted on G2.com.

Recommendations to others considering Glad to Have You:

Good interface to communicate with your customers. Review collected by and hosted on G2.com.

What problems is Glad to Have You solving and how is that benefiting you?

My small business uses the app regularly to respond to the queries and messages from prospective clients. It's important to be able to react fast and send a reply within an hour from the query. Review collected by and hosted on G2.com.