---
title: Guestara Reviews
meta_title: 'Guestara Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Guestara works for a business like yours.
date_modified: '2026-06-05'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Guestara Reviews
**Vendor:** Guestara  
**Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)
## About Guestara
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚? Guestara is an AI-powered guest management platform built for hotels, boutique properties, resorts, and short-term rental operators. It replaces fragmented front desk tools with a single platform that handles check-in, guest communication, upselling, payments, and reviews — all connected to your PMS. 𝐖𝐡𝐨 𝐢𝐬 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚 𝐟𝐨𝐫? Hotel operators and property managers who are losing revenue to manual processes, slow check-ins, and missed upsell moments, and want one platform to fix all of it. 𝐖𝐡𝐚𝐭 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚 𝐝𝐨𝐞𝐬: • 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐂𝐡𝐞𝐜𝐤-𝐢𝐧: Guests check in under 30 seconds via AI ID scan — no front desk queues, no paperwork • 𝐀𝐈 𝐂𝐡𝐚𝐭𝐛𝐨𝐭 𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐡𝐨𝐭𝐞𝐥 𝐝𝐚𝐭𝐚: Handles guest queries 24/7, escalates intelligently, never goes off-script • 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐆𝐮𝐞𝐬𝐭 𝐉𝐨𝐮𝐫𝐧𝐞𝐲𝐬: Pre-arrival, in-stay, and post-checkout WhatsApp, email, and SMS sequences that run without staff intervention • 𝐔𝐩𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐄𝐧𝐠𝐢𝐧𝐞: Surfaces room upgrades, F&B, and experiences at the right moment — up to 200% more upsells • 𝐑𝐞𝐯𝐢𝐞𝐰 𝐂𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧: Automated post-stay review requests driving up to 300% more positive reviews • 𝐔𝐧𝐢𝐟𝐢𝐞𝐝 𝐈𝐧𝐛𝐨𝐱: All guest messages across WhatsApp, email, and OTAs in one place with AI-assisted replies • 𝐒𝐦𝐚𝐫𝐭 𝐋𝐨𝐜𝐤 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: 50+ lock brands supported — access codes auto-generated and sent on check-in • 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬: Collect booking payments, security deposits, and in-stay charges without chasing guests • 𝐏𝐌𝐒 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Cloudbeds, Hotelogix, Apaleo, Ezee Absolute, Beds24, Little Hotelier, SiteMinder, Oracle 𝐖𝐡𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐨𝐫𝐬 𝐜𝐡𝐨𝐨𝐬𝐞 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚: One platform replaces five tools. Onboarding takes under a week. Properties across India and Southeast Asia use Guestara to automate their guest experience end-to-end.






- [View Guestara pricing details and edition comparison](https://www.g2.com/products/guestara/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-13+07%3A50%3A17+-0500&secure%5Bsession_id%5D=dee33479-ff72-41ae-b33e-3011e6fd6b8a&secure%5Btoken%5D=841ec8d831e31f3355eaef30464e865a838f7c9173819d1da4e79f4a5d3373c8&format=llm_user)

## Guestara Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Agentic AI - Guest Messaging **
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top Guestara Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)