G2

MK

Mindy K.

Chief Operating Officer

Small-Business (50 or fewer emp.)

10/29/2019

"Communication is Key!"

5/5

What do you like best about Medallia Concierge?

I love that clients can text in real time and we are able to respond as the entire firm, and not just an individual so anyone can step in and help. Review collected by and hosted on G2.com.

What do you dislike about Medallia Concierge?

Nothing yet, it is a great platform and very easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering Medallia Concierge:

If you are looking for a program that is easy to set up and use, this is it. Everyone in our firm is able to use this program with no issues arising and our client communication has increased dramatically over the past year. Also, clients love that they can send us a message at any time and follow up with anything that is missing. Review collected by and hosted on G2.com.

What problems is Medallia Concierge solving and how is that benefiting you?

Our client communication has become so much easier when we are able to just send a message to clients using Zingle. Review collected by and hosted on G2.com.