Unique features not found in higher per month priced competitors.

Simple and flexible pricing model.

Ease of use and not much staff training required.

Created seamless guest communication pre, during and post stay.

Love the guest journey features as well as broadcast feature.

Integration with PMS possible to make tech stack work hand in hand.

Ability to generate higher % of positive guest ratings on Google and TripAdvisor organically through their unique methodology without any unscrupulous tactics.

Guests feel more at ease communicating via text and can allow for problems to be mitigated during a stay as opposed to after they leave the property.

Systems allows for creative use cases and automation saving administrative man hours. Review collected by and hosted on G2.com.

No downsides. Great tool. Only problem could occur if tool is not used appropriately. Review collected by and hosted on G2.com.