LK

Lisa K.

Partner

Law Practice

Small-Business (50 or fewer emp.)

8/7/2023

"Better communication"

4.5/5

What do you like best about ALICE?

Our communication has been greatly improved in terms of timeliness and the ability to create, manage, and resolve tickets via a variety of communication channels. Review collected by and hosted on G2.com.

What do you dislike about ALICE?

Guest profiles seem to disappear frequently, forcing me to constantly create new ones a scenario that I find unpleasant and which I despise. Review collected by and hosted on G2.com.

What problems is ALICE solving and how is that benefiting you?

In place of giving out my personal cell phone number to employees, I preferred using the platform to connect with them. Review collected by and hosted on G2.com.

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