Top 10 CustomerSure Alternatives & Competitors

Top 10 Alternatives to CustomerSure Recently Reviewed By G2 Community

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SurveyMonkey
By SurveyMonkey
4.4/5
(23,376)
Product Description
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
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Reviewers say compared to CustomerSure, SurveyMonkey is:
More usable
Categories in common with CustomerSure:
Feedback Analytics

SurveySparrow
By SurveySparrow Inc.
4.4/5
(2,037)
Product Description
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
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Reviewers say compared to CustomerSure, SurveySparrow is:
More usable
Categories in common with CustomerSure:
Feedback Analytics
Experience Management

AskNicely
By AskNicely
4.7/5
(1,044)
Product Description
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
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Reviewers say compared to CustomerSure, AskNicely is:
More usable
Categories in common with CustomerSure:
Experience Management
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Birdeye
By Birdeye
4.7/5
(3,886)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to CustomerSure, Birdeye is:
More usable
Categories in common with CustomerSure:
Feedback Analytics
Experience Management

Gainsight Customer Success
By Gainsight Inc.
4.5/5
(1,631)
Product Description
Gainsight CS is a complete Customer Success Platform.
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Reviewers say compared to CustomerSure, Gainsight Customer Success is:
More usable
Categories in common with CustomerSure:
Customer Success
Experience Management

ChurnZero
By ChurnZero
4.7/5
(1,563)
Product Description
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.
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Reviewers say compared to CustomerSure, ChurnZero is:
More usable
Categories in common with CustomerSure:
Customer Success
Experience Management

Totango
By Totango
4.3/5
(1,146)
Product Description
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
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Reviewers say compared to CustomerSure, Totango is:
More usable
Categories in common with CustomerSure:
Customer Success
Experience Management

Custify
By Custify
4.7/5
(477)
Product Description
Next-Generation Customer Success Software For B2B SaaS
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Reviewers say compared to CustomerSure, Custify is:
More usable
Categories in common with CustomerSure:
Customer Success
Experience Management

Resonate CX
By Resonate Solutions
4.6/5
(455)
Product Description
Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs.
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Reviewers say compared to CustomerSure, Resonate CX is:
More usable
Categories in common with CustomerSure:
Feedback Analytics
Experience Management

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