Constructor Reviews & Product Details

The biggest win for us has been the commercial impact, especially through Recommendations - the revenue lift has been outstanding. We’ve also seen strong results through independent A/B testing, including improvements from recommendation engines and geo-localised ranking, and we’ve almost eliminated zero search results, which has clearly improved the customer experience.

Just as importantly, Constructor feels like a genuine partnership rather than a vendor relationship. The team is highly responsive and easy to work with, always available on Slack, and quick to pull in the right people when needed . That combination of measurable performance impact and a strong working relationship has made a real difference for us. Review collected by and hosted on G2.com.

Constructor is premium-priced, and while the ROI is clear from our results, the cost means we still have to regularly re-justify it internally

Early in the implementation, Constructor could have had a better understanding of what makes our business unique so they could give us better advice from the outset. That said, we did ultimately get the help we needed, and the team has been highly responsive throughout.

One area that could be improved is visibility into catalogue updates. It’s not always easy to see when and how products have changed, which makes it harder to validate our integration. Review collected by and hosted on G2.com.

The javascript API works perfectly, it is easy to configure, understand and use.

Also the way beacon works connecting all properties needed in HTML it is great! Review collected by and hosted on G2.com.

One point it could have improvements is the way object fields works as facets.

for example if I have different prices for different countries and I store this in a price object with the country code being the key, I would expect to send a facet like `price.US`, but we need to send just `US` and this could conflict with other metadata. Review collected by and hosted on G2.com.

Constructor excels at delivering personalized search results based on our user activity. It understands customer's intent rather than just terms, substantially simplifying our customers' product discovery process. I particularly like how the real-time merchandising controls allow us to highlight essential products or campaigns without the need for developer support. Review collected by and hosted on G2.com.

I sometimes feels like driving a high-performance car without a clear map incredibly powerful, but not always easy to navigate at first. A more guided, user-friendly interface would make the experience smoother for me. Review collected by and hosted on G2.com.

I’ve been really impressed with how Constructor handles search and product recommendations. It actually learns from user behavior and adjusts results in real time, which has helped us boost both engagement and conversions...... I also appreciate how much control it gives our team ....we can fine-tune results when needed (like for sales or seasonal campaigns), but most of the time the AI does a great job on its own Review collected by and hosted on G2.com.

The only real downside is that it takes a little time to get used to the platform. Some of the setup around ranking rules and reporting isn’t super intuitive at first, so there’s a bit of a learning curve..... But once you're in the flow, it’s pretty smooth. Review collected by and hosted on G2.com.

Working with Constructor has been extremely smooth and well coordinated from the very start.

Highly engauged support team always happy and willing to push the next big thing.

They share our passion in ecommerce and truely want to see us succeed.

Their platform is fast and smart, straight forward documentation and very easy to use APIs. Review collected by and hosted on G2.com.

Distributed timezones. While we have a local customer success manager, a lot of the tech support is in the US or Europe. (no one works Australian Mondays).

The Proof Schedule felt like it took a long time, but if you convert into a customer they already have you well profiled, so it pays off down the track. Review collected by and hosted on G2.com.

Working with Constructor has been a dream. Their UI is very intuitive and easy to use. I feel confident in the partnership as their team is very responsive to our needs and willing to collaborate with us on new initiatives. Every team member has been a pleasure to work with. I love all the features that they offer, and also love that they are constantly adding more based on real customer feedback. Review collected by and hosted on G2.com.

Honestly, can say that I have not found anything that I dislike about Constructor. Review collected by and hosted on G2.com.

The Constructor platform has helped my team improve business metrics while allowing us to make better use of our resources. Since implementation we have been able to dedicate limited and valuable time to more initiatives, knowing that we are making no compromises to our site performance managed by the tool.

Beyond this, their customer support is unmatched. They are responsive, knowledgeable and truly listen and react to any opportunities or issues that we raise. An all around A+ partnership! Review collected by and hosted on G2.com.

I would like to see improvements to the analytics portion of the tool. Some analytics features could be made easier to self serve and additional data points could be made available. Review collected by and hosted on G2.com.

There are so many things I love about our Constructor partnership! Our Constructor team partners are always readily available to trouble shoot any issues that arise and help come up with solutions for our business. They are constantly innovating and releasing new products that help solve some of online retail's biggest problems. Every product the Constructor team releases is thoughtful and intuitively designed. They are always looking to improve and iterate the products provided through their platform. Review collected by and hosted on G2.com.

The tech enablement between our platforms and Constructor's platform is not always the most simple so sometimes certain things can take a while to get off the ground and live. Review collected by and hosted on G2.com.

Constractor's team is very strong, they provide superb customer service, it is a pleasure working with them. I've never worked with such a strong project management team in my life.

Their product is very strong. We replaced our in-house recommender with Constractor's and in just 5 months we got extra $3M+ in revenue.

We haven't finished our integration yet but we already ROI positive. Review collected by and hosted on G2.com.

I would like to see more documentaion around their analytics. They dashboard looks very strong but it was pretty had to understand all the numbers behind and they don't have a clear documentation. Review collected by and hosted on G2.com.

I've been thoroughly impressed with Constructor's platform. Their search and browse products have improved our product rankings and dramatically reduced the need for human intervention to merchandise our results pages.

Constructor's customer success team was instrumental in our success. We had many questions and they were always ready to assist. Responses have been quick and their people are very knowledgeable.

The implementation process was easy and fast, allowing us to improve the customer experience in record time. Review collected by and hosted on G2.com.

I'd love to see more user-friendly tutorials and resources to speed up and simplify implementation. outweigh any minor inconveniences. Review collected by and hosted on G2.com.