Constructor Reviews & Product Details

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver personalized experiences in real-time that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and Grove Collaborative.

Product Website

Seller

Constructor.io

Discussions

Constructor Community

Languages Supported

Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Overview by

Meredith Broderick

Pricing

Pricing provided by Constructor.

Value Assessment

Free

View More Pricing Information

Constructor Integrations

(17)

Verified by Constructor

Constructor Media

Constructor Demo - Constructor Dashboard

Insights and control for product discovery moments in one intuitive dashboard: Search, Autosuggest, Browse, Recommendations, Collections and Product Finders.

Constructor Demo - Merchant Controls & Intelligence

Leverage advanced predictive analytics with testing capabilities — so your merchandisers can save time and strategically optimize for best results.

Constructor’s purpose-built ecommerce AI optimizes your collection pages by aligning shopper preferences with your most important metrics — so you can deliver a tailored experience that drives more revenue.

Constructor Demo - AI Shopping Assistant

Constructor's AI Shopping Assistant is purpose-built to increase revenue for enterprise ecommerce by giving shoppers an engaging, human-like experience that helps them explore new items they want to purchase.

Explore this insightful conversation where the Constructor team and The Very Group dive into everything from the RFP process to the various A/B tests currently underway.

Are you leaving sales on the table due to a suboptimal search and product discovery experience? Our Search Experience Audit can help you discover algorithmic and UX enhancements that can help you maximize your KPIs.

Constructor's AI Shopping Agent is purpose-built to increase revenue for enterprise ecommerce by giving shoppers an engaging, human-like experience that helps them explore new items they want to purchase.

Constructor’s AI Product Insight Agent (PIA) ensures high-intent shoppers don’t bounce at the finish line — delivering instant, trustworthy answers to their final product questions directly on your Product Detail Pages (PDPs).

Official Downloads

(5)

edit

The New Discovery Layer: Preparing Retail for Agentic AI

The State of Ecommerce: A Comprehensive Look At How Shoppers Buy Online

The Personalization Maturity Curve: From Rule-Based Targeting to Segment-of-One

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Verified User in Retail

Mid-Market (51-1000 emp.)

5/13/2022

"Impeccable Service & Product"

5/5

What do you like best about Constructor?

Impeccable customer service and support. The team is insightful and innovative with solutions. I have greatly appreciated the level at which Constructor.io works with us on specific business needs and supports us with creative and curated solutions. It is a collaborative relationship and I value the partnership. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Overall no real complaints. The dashboard functionality needed improvement but Constructor.io has been receptive to feedback and has made improvements along the way. Review collected by and hosted on G2.com.

Marie P.

Customer Experience (CX) and Platform Manager

Mid-Market (51-1000 emp.)

1/24/2022

"A strong and evolving product with world class customer service"

4.5/5

What do you like best about Constructor?

The platform has everything you need to remain competitive in product search and discovery in today's day and age. And it keeps evolving.

The tool is good to use - easy to learn, with great analytics.

Their customer service is world-class and I was left with a smile after every interaction. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

While the self-service admin dashboard is feature-rich, allowing merchandisers to create the experiences they want for their customers, I wish more of the functionality was accessible. There were some (minor) things we couldn't do ourselves. However the A+ customer service team always plugged the gaps with good pace. Review collected by and hosted on G2.com.

Craig B.

Manager

Small-Business (50 or fewer emp.)

12/14/2021

"Excellent For Product Recommedations"

5/5

What do you like best about Constructor?

We use this service within our Magento 2 platform, and it integrates seamlessly. The APIs work great in displaying search results and product recommendations. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

The period it takes to go live with the software and settings is a little bit too long. However this could be due to some of the custom setups we needed, in which the team helped with no problem. Review collected by and hosted on G2.com.

Recommendations to others considering Constructor:

If your needing a service to provide detailed and custom product search results, look no further. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

We solved by providing our customers reliable product search and product recommendations on the website. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

7/16/2020

"A True Partnership"

5/5

What do you like best about Constructor?

I am an Senior Engineer and Team Lead contracted at an enterprise retail fashion company which sells primarily through our e-commerce site and has a few dozen brick and mortar stores located throughout the US. I was the primary contact and lead engineer for our Constructor.io integration.

Constructor.io provided the most collaborative integration team I’ve ever worked with. We had a hard deadline leading up to the holiday season and Constructor.io shared a sense of ownership and urgency around the integration. We had frequent pairing sessions, Slack conversations, check-ins, and retrospectives along the way. We successfully delivered on time and Constructor.io remains highly responsive and attentive with any new request or issues we encounter. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

As Constructor.io is a newer platform, it was sometimes difficult to keep track of when new features were being released. We played leapfrog with each other a few times during integration. Review collected by and hosted on G2.com.

Recommendations to others considering Constructor:

Become highly involved with their engineers and stay involved throughout the entire integration. The benefits of having a high-touch integration team isn't fully appreciated until you experience otherwise, so be sure to take advantage of the support that Constructor.io offers.

Be transparent and clear with Constructor.io. They do not pull their punches and are not afraid to offer perspective and recommendations according to your needs. Listen to their thoughts and advice and consider it when building out your solution. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

Through our integration we received a much faster search engine with personalized results leading to a >5% boost in both search revenue and browse conversion rates.

We added new product recommendations across various pages which boosted our product recommendation conversion rates by over 90%.

Before Constructor, nearly 25% of all searches yielded no results; that is now under 15% and easy to improve via Constructor search redirects.

Our merchandizing team unlocked new capabilities like product pinning and the ability to boost/bury products in results.

The system requires no maintenance time from our engineers; any time dedicated to search/browse is solely for new features that provide added benefits to our customers. The engineering time we’ve gained has proven invaluable as it is spent on other business goals and initiatives. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

7/9/2020

"Easy-to-use, intelligent on-site search solution for any Ecommerce site"

4/5

What do you like best about Constructor?

Following the replacement of our incumbent search engine, we noticed a 30% higher Revenue per Search and a 50% decline in the number of Zero Search results. Besides the performance numbers that speak for themselves, the Constructor team has been incredibly helpful working closely together with our team to get their search engine live. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Given that Constructor.io is a start-up and offers a SaaS solution, feature-wise it is not yet as rich as some of the legacy, incumbent providers Review collected by and hosted on G2.com.

Verified User in Publishing

Enterprise (> 1000 emp.)

9/2/2020

"Our business partners were blown away by Constructor's recommendation engine!"

5/5

What do you like best about Constructor?

- Recommendation engine / Advanced Filtering integration onto our site was smooth.

- Very responsive and ensured launch was a success.

- Smaller company means there are no hurdles to get in touch with various teams. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Constructor is a start-up and they may not have all the bells and whistles but they will absolutely solve your functional recommendation requirements. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

1/15/2020

"Learned a ton and we saw a significant increase to our conversion rate!"

5/5

What do you like best about Constructor?

Working with Constructor was great! The team is very knowledgable about search, data science, & general e-commerce discovery behavior & trends. My favorite part about working with them is their patience and clarity in explaining such a complex system to me a product manager. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

The only downside was that it was another system that I had to log into to get my metrics. I'd love to get my metrics directly via an API to flow into our data warehouse. Review collected by and hosted on G2.com.