Constructor Reviews & Product Details

What I like best about Constructor is how EASY their platform is to use. It's a night and day difference from our old search provider. With our old search provider, I felt like every time I went to create a rule, boost a product - essentially utilize their merchandising tools - nothing would work like expected. That is the OPPOSITE experience with Constructor. Their platform is practical and simple so that you can easily leverage their merchandising tools and clearly see how they perform.

Their launch and support team have also been fantastic to work with. They offer a dedicated Slack Channel so you can constantly communicate with their team. If an issue or question arises, it's extremely easy to get a hold of someone on the Constructor team and get a response within 24 hours or less.

It was also a plus that their team understood our product assortment and could offer feedback and suggestions on how to showcase our products better. Review collected by and hosted on G2.com.

I don't dislike anything about Constructor but some aspects of their Analytics could be more user-friendly. For example, if I want to export a Top Searches report, the excel file is sent to my email rather than just downloaded immediately. Review collected by and hosted on G2.com.

Constructor was a great choice for our site. Such a huge upgrade from our existing search provider. The Constructor team was great starting from their demos, through contract signing, platform integration, and continual support. They were always readily available for any questions or concerns and did an amazing job meeting with our internal stakeholders to show how to use all the different features within the Constructor platform! Overall just super impressed with their company. Review collected by and hosted on G2.com.

We had zero complaints throughout our integration process and the support team was very fast and supportive! Review collected by and hosted on G2.com.

The team at constructor has provided great suggestions on functionality and areas of opportunity that have helped improve the customer experience on site. The account and technical contacts are invested in the relationship, always have the businesses best interest in mind, and know the capabilities of their product offering like the backs of their hands. Review collected by and hosted on G2.com.

Current configuration is set up to process daily feeds of multiple CSV files which can get a little cumbersome to troubleshoot. Review collected by and hosted on G2.com.

Constructor's team is filled with genuine and kind people who want the best for you and your business. Constructor's support team is always available, willing, and eager to help us in any way they can. Working with them is easy, and they have found a way to make 'search' fun and enjoyable! Thank you to all who support us! Review collected by and hosted on G2.com.

If I had to leave one critique about Constructor, it would be helpful if they stored more history of file integrations rather than what they do now. Sometimes I want to look back at something that happened several months ago, and I cannot. Review collected by and hosted on G2.com.

Constructor IO has significantly enhanced our search experience, providing a seamless and intuitive search-as-you-type autocomplete feature that helps our users find products quickly and effortlessly. The customization options have been outstanding, allowing us to tailor the search algorithm, ranking, and weighting of search results to perfectly align with our unique requirements. The integration process was smooth, thanks to their well-documented API and helpful developer support. Additionally, the analytics tools have provided valuable insights into user behavior and search patterns, enabling us to make data-driven decisions to optimize our site's performance. Constructor IO's solution has truly exceeded our expectations, and we highly recommend it to other companies looking to improve the search functionality of their e-commerce websites. Review collected by and hosted on G2.com.

A bit confusing with some of our integration however, the support team was able to answer all of our questions and help us solve our issues. Review collected by and hosted on G2.com.

The team of people we work with at Constructor is simply incredible. They are patient, empathetic, and intense listeners. Review collected by and hosted on G2.com.

The analytics could be more robust. I'd love to see more visibilty for rules performance and a better break out of search vs browse analytics. Review collected by and hosted on G2.com.

Having our company search being erratic and providing results that just weren't what our customers wanted to see, onboarding Constructor has enormously changed our platform. Their service is the next level of amazing. Always available to answer any emails and calls almost immediately no matter the time difference. Great team to work with Review collected by and hosted on G2.com.

If you have lost or deleted csv file in error that you used to upload for your collection initially, you cannot easily download file from a collection created. Review collected by and hosted on G2.com.

The most helpful aspect of Constructor is the ability to manage so many aspects of the product discovery experience directly from the Constructor Dashboard. Having the ability to cut out so many manual steps to optimize product search and browse saves a lot of time and headache. Review collected by and hosted on G2.com.

Sometimes the technical aspects of how Constructor approaches relevancy and attractiveness can be a little confusing, the concepts a little hard to grasp. Review collected by and hosted on G2.com.

The Constructor team is quite responsive in our connected slack channels. Whenever our team has a question, we fire it away, and despite the time zone differences with the core team, they are quick to jump in and help us either understand what needs to be done, pointing to resources and documentation that are helpful, or being honest about when they need to take it back to find out the answer for us. They feel like an extension of our team. Ang, Sarah, Steve, Stanley, and Chris have been a pleasure to work with. Review collected by and hosted on G2.com.

The analytics are so good that I find myself wanting to share the graphs broadly, but I wish I could export the data to CSV so I can create charts for internal presentations that use our brand colors. The constructor graphs are pretty neat though. Very insightful. Review collected by and hosted on G2.com.

Constructor is an easy and helpful tool to learn. Once implemented, the amount of information about individual customers and their behaviors is endless. I learn something new using it every time I log in! Review collected by and hosted on G2.com.

For our business, it is difficult when we have things that are very specific showing up in search results for something very broad. It could help to optimize each individual search result but also time consuming when the tool does a lot of the heavy lifting for you. Review collected by and hosted on G2.com.