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Elastic Path Reviews (27)

Reviews

Elastic Path Reviews (27)

4.1
27 reviews

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MM
Senior DevOps Engineer
Enterprise (> 1000 emp.)
"Scalable and Developer-Friendly Commerce Platform for Complex Environments"
What do you like best about Elastic Path?

Elastic Path’s API-first, composable architecture gives us complete flexibility to design and deliver digital commerce experiences exactly the way we want. It integrates smoothly with existing enterprise systems and enables a truly headless approach — which is great for teams that want to innovate rapidly without being limited by a monolithic platform. The developer-focused design, scalability, and responsiveness of their support team are also outstanding positives. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

The initial setup and learning curve can be steep, especially for teams new to composable or headless architectures. Some administrative tools and documentation could be more intuitive and consistent across releases. In addition, the out-of-the-box analytics and personalization features are limited compared to more traditional platforms, meaning a bit more effort is required to build those capabilities through integrations Review collected by and hosted on G2.com.

Nicole L.
NL
Head of Brand Partnerships
Small-Business (50 or fewer emp.)
"Seamless Flexibility for Complex Marketplaces"
What do you like best about Elastic Path?

What I appreciate most about Elastic Path is how seamlessly their composable architecture supports the complexity of our marketplace. As a fast-moving platform with diverse brand partners, we need a system that is both flexible and highly customizable, and Elastic Path delivers. We can easily configure and add fields as our requirements evolve, which allows us to scale without compromising operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

At this stage, there are very few real downsides. As with any rapidly growing platform, there are occasionally small features or enhancements that would make certain workflows even more efficient. However, Elastic Path has been consistently receptive to feedback and proactive in incorporating customer input into their roadmap. Their responsiveness and willingness to evolve have minimized any challenges we’ve encountered. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market (51-1000 emp.)
"Easy to Use with Powerful Tracking and Reporting"
What do you like best about Elastic Path?

What I like best about Elastic Path is how easy it is to use while still offering powerful tracking capabilities. The platform’s intuitive interface makes it simple to manage products, pricing, and integrations without unnecessary complexity. At the same time, its robust tracking and reporting features provide clear visibility into performance, making it easier to monitor changes, identify issues, and optimize workflows. This balance of usability and insight helps teams work more efficiently and make informed decisions quickly. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

What I dislike about Elastic Path is that some advanced features have a steep learning curve and require more technical knowledge to configure and maintain. Certain customizations and integrations can be time-consuming, and the documentation, while helpful, can sometimes feel fragmented, making it harder to find specific guidance quickly. As a result, onboarding new users or making complex changes may take longer than expected. Review collected by and hosted on G2.com.

RK
"Flexible Solutions with Room for Improvement"
What do you like best about Elastic Path?

I like that Elastic Path is headless commerce, making it easy to integrate with any content management system or platform. It's very flexible because it provides specific accelerators tailored to our application's needs. Their support team is great; they usually respond within a day and are very supportive. I also value the unique application-oriented accelerators they provide, which include solutions for pricing issues and login problems. The commerce manager LDAP accelerator, in particular, helps solve our login issues effectively. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

Cortex server startup logging can be improved. From logs very difficult to find the server startup issues. Out of the box analytics tools can be improved further. They are using Eclipse RCP in commerce manager and it is very difficult to customize. Initial setup is very tough actually. Review collected by and hosted on G2.com.

Matt B.
MB
Principal Architect | API Strategist
Enterprise (> 1000 emp.)
"Reliable, Scalable Commerce Platform with Endless Customization"
What do you like best about Elastic Path?

I have used the Elastic Path-hosted java commerce solution, which comes with source code and a good set of build tools and environments. We use AWS and MySQL on Aurora. The reliability is excellent and the customizations, while challenging at times, are endless. Over time, this part of the story has been improving with their extension framework design.

The system performance is really good, with no known bottlenecks on our international commerce site. We store 500k products and 11 price lists, all without any trouble. They have the ability to scale the system with more commerce API instances, but so far we have not had to do so. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

It does require a developer highly skilled in Java enterprise (Spring) development to perform customizations. The hosting team does expect some knowledge of the underlying deployment architecture, but they have been really good at supporting the solution over multiple years. Also, the upgrade process is slow and expensive. That has been improving, but still a large effort. Review collected by and hosted on G2.com.

Surendra P.
SP
Chief Architect and Sr. Backend Engineer (remote consultant)
Mid-Market (51-1000 emp.)
"Unparalleled Flexibility and Top-Notch Support with ElasticPath"
What do you like best about Elastic Path?

ElasticPath is an excellent eCommerce solution for those looking to create an e-commerce platform. Its headless architecture allows you to implement your business rules on the backend while giving you the freedom to select from various front-end technologies. Additionally, the licensing includes the extension source code out of the box, which we were able to modify as needed. This provided us with exceptional flexibility. The support team is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

We found very little to dislike about the ElasticPath suite itself. However, the compute and memory requirements needed to host the solution are not particularly friendly for microservices environments. When we migrated from EP6 to EP8 in 2024, there was no support for K8s, though perhaps that has changed since then. Additionally, their reliance on EHCache, which is not distributed, limits scalability. Review collected by and hosted on G2.com.

Sai Krishna Teja K.
SK
ElasticPath Developer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Elasticpath: Great Evolution, Excellent Support, and Easy Integration"
What do you like best about Elastic Path?

I have been using Elasticpath from 2017 and it has evolved a lot. The customer support is quite good and the Ease of integration and use is commendable and I love it. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

I don't like the cache mechanism where it can switch to centralized cache mechanism. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business (50 or fewer emp.)
"Elastic path for your online business"
What do you like best about Elastic Path?

It is provided most precise data of you e-commerce branding and sales. You ever trust on this tool. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

Little bit complexity to compare with othe e-commerce tools. Review collected by and hosted on G2.com.

Mónica O.
MO
atencion al publico
Small-Business (50 or fewer emp.)
"very good for conecting Elastic Path"
What do you like best about Elastic Path?

Flexible way is an excessive amount of supportive for business as it has so smooth and dependable API. For my business, have the execution of ventures, web devices that I can undoubtedly get from flexible way and can utilize so effectively that makes me pulled in consistently. To my business, I utilize it as I need to give my clients or clients a superior encounter and make them fulfilled. So I made an honest effort with Elastic way and make a superior method to have all sort of administration for my internet business. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

The flexible way isn't so easy to understand that encounters a smidgen of need about utilizing it for the business stage and not recipient much for business reason. A few elements need to improve and fix bugs on the web utilizing. Review collected by and hosted on G2.com.

Md. Arafat B.
MB
Founding Board Member, Talent Acquisition & HR Lead
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing and future giant for Commerce"
What do you like best about Elastic Path?

Elastic path is too much helpful for commerce as it has so smooth and reliable API. For my business, it's important to have the implementation of projects, web tools that I can easily get from elastic path and can use so easily that makes me attracted always. To my business, I employ it as I need to give my users or customers a better experience and make them satisfied. So I tried my best with Elastic path and make a better way to have all kind of service for my e-commerce business. Review collected by and hosted on G2.com.

What do you dislike about Elastic Path?

The elastic path is not so user-friendly that experiences a little bit of lack about using it for the business platform and not beneficiary much for business purpose. Some features need to improve and fix bugs on the web using. Review collected by and hosted on G2.com.

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Content Management
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