ClickUp Reviews & Product Details

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Seller

ClickUp

Discussions

ClickUp Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Miles Buckley

Used by Self-Employed and 2 others

Beta

Pricing

Pricing provided by ClickUp.

Free

$0.00

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AI Workflows

See how people combine ClickUp with AI tools to solve real work problems. Each Blueprint is a reusable, step-by-step workflow you can adapt for your team.

Blueprint · Content

Automate Webinar Repurposing Into Multi-Channel Content

Proposed ClickUp design for extracting sourced claims and quotable moments from webinar transcripts, then routing verified materials to specialists who create optimized assets for blogs, social, video, and sales enablement on staggered schedules.

Tools used:

ClickUp

LinkedIn Learning

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Blueprint · Product & Design

Generate Shipped Changelog From Sprint Tasks

Proposed ClickUp design to verify sprint tasks against release-branch PRs, deduplicate and draft a changelog, route PM approval, then publish and reconcile the roadmap.

Tools used:

ClickUp

Appfire Dashboard Hub

Chati

+1 other

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ClickUp Integrations

(202)

Verified by ClickUp

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What's included in ClickUp

ClickUp Brain (AI)ClickUp Brain (AI) is the comprehensive artificial intelligence layer embedded natively across the entire ClickUp productivity platform. Described as "your company's brain," it transforms a single prompt into finished work and continuously learns from every interaction, compounding intelligence across the entire organization over time. Tasks, Docs, Chat messages, and wikis all feed Brain's understanding, so answers and outputs improve as a Workspace grows. At its core, ClickUp Brain is built around three foundational pillars: the **AI Knowledge Manager**, the **AI Project Manager**, and the **AI Writer for Work**. The AI Knowledge Manager instantly retrieves contextual answers from tasks, Docs, past discussions, and connected third-party apps—eliminating the need to switch tabs or hunt through threads. The AI Project Manager automates routine project work including progress reports, individual standups, team updates, and workload analysis. The AI Writer for Work drafts, edits, translates, and formats content using role-specific context, producing polished output suited to the user's job function and situation. ClickUp Brain (AI) features persistent memory, meaning it learns each user's role, preferences, tone, and working style across conversations and over time. Users can even import their existing memory from ChatGPT, Claude, or Gemini into Brain with a single click. Brain also supports **multi-model AI**, allowing users to switch between leading large language models—including OpenAI's ChatGPT, Anthropic's Claude, and Google's Gemini—mid-conversation, with full Workspace context carrying across every model. Key capabilities include: generating polished slide decks, dashboards, landing pages, and interactive prototypes directly from Workspace data; performing deep web research without leaving ClickUp; reading, writing, and searching across Gmail and Slack directly from Brain; creating and managing tasks, subtasks, Docs, and reminders from natural language prompts; summarizing long comment threads, Docs, and task activity; automatically prioritizing and assigning tasks using AI; and building custom automations using plain-language descriptions. Brain also powers **Super Agents**—customizable AI agents that can be built, deployed, and @mentioned anywhere in the Workspace to handle specific workflows autonomously. **AI Skills** provide reusable instructions that Brain and Super Agents load on demand, ensuring consistent handling of recurring workflows without rewriting prompts. **AI Fields** automatically generate or interpret task data such as summaries, sentiment, translations, action items, and categorizations. **AI Cards** bring AI-powered reporting to Dashboards and Overviews, surfacing standups, project updates, and executive summaries. The **Brain MAX** companion apps (desktop, mobile, and Chrome extension) extend Brain's capabilities beyond the browser, enabling universal connected search across ClickUp, the web, and integrated apps, as well as AI-powered Talk to Text for hands-free dictation. The **AI Notetaker** joins meetings on Zoom, Google Meet, and Microsoft Teams to record, transcribe, summarize, and extract action items automatically. ClickUp Brain (AI) is designed to eliminate both AI sprawl and work sprawl by unifying knowledge management, project automation, writing assistance, and agentic workflows in one platform. It maintains enterprise-grade security with SOC 2, ISO 27001, GDPR, and HIPAA compliance, and enforces strict zero-retention policies with all AI subprocessors.

ClickUp ChatClickUp Chat is a fully integrated team communication product built natively into the ClickUp platform — the "Everything App for Work." Unlike standalone messaging tools such as Slack or Microsoft Teams, ClickUp Chat places conversations directly alongside tasks, projects, docs, and other work resources, eliminating the need to context-switch between separate applications. At its core, ClickUp Chat enables teams to communicate through Channels and direct messages (DMs). Channels are dedicated communication areas that can be tied to any Space, Folder, or List within ClickUp's project hierarchy, or created as standalone conversation spaces. Direct messages support 1:1 and group conversations with up to fourteen teammates. All Channels and DMs are accessible from the Home Sidebar and a dedicated Chat Sidebar, keeping communication always within reach. What sets ClickUp Chat apart is its deep convergence with project management. Users can create tasks directly from chat messages — either manually or with AI assistance — ensuring that action items surfaced in conversation are never lost. Threads are synced between Chats and tasks, so context is preserved no matter where a discussion originates. Tasks or Docs mentioned in Chats are automatically linked via Relationships, providing a complete picture of all related work assets. ClickUp Chat also introduces FollowUps™, a triage system that lets users flag important messages and turn them into actionable items so nothing slips through the cracks. Posts allow teams to publish longer-form, asynchronous content — labeled as Updates, Announcements, or Ideas — directly within Chat threads, supporting structured communication alongside real-time messaging. For synchronous collaboration, SyncUps enables live audio and video calls from within any Channel or DM. Users can share their screen, link to tasks during the call, assign comments, and more. AI Notetaker automatically records SyncUps and generates summaries and action items after the call. ClickUp Brain AI is deeply embedded throughout Chat. The AI Answers feature responds to questions instantly using the full history of a Chat or connected apps (such as Google Drive, GitHub, Figma, and Salesforce). AI CatchUp summarizes missed messages and highlights action items when users return to work. AI Task Creation generates task names, descriptions, and context links from a single click. AI Relationships surfaces related tasks, docs, and Chats automatically. Additional standard messaging capabilities include threaded replies, emoji reactions, message scheduling, message forwarding, rich text formatting, file attachments, @mentions, customizable push notifications, reminders, drafts and sent message tracking, and a searchable message history. The sidebar is fully customizable, and an Activity Feed provides a unified view of mentions, reactions, and assigned messages. ClickUp Chat is available on all ClickUp plans, with advanced features such as scheduled messages, unlimited message history, and data retention available on higher-tier plans. It can be activated as a ClickApp within any ClickUp Workspace. The product also supports Slack channel import — bringing over channels, message history, team members, and custom emojis in one click — making migration straightforward for teams switching from other chat tools. ClickUp Chat is accessible on desktop, browser, and mobile (iOS and Android), ensuring teams can communicate and manage work from anywhere.

ClickUp DashboardsClickUp Dashboards is a fully customizable, real-time reporting and visualization feature built natively into the ClickUp platform. It enables teams and organizations to convert workspace data — including tasks, goals, time entries, sprints, and custom fields — into live, interactive visual widgets, all without leaving ClickUp. At its core, ClickUp Dashboards functions as a command center rather than a passive reporting tool. Users can take action directly from the dashboard: reassigning tasks, updating statuses, and closing work items without switching tabs or tools. Dashboards stay continuously synced with live workspace data, auto-refreshing every 30 minutes by default, with the option to manually refresh individual cards or the entire dashboard at any time. Dashboards are built using modular "cards" — over 60 card types are available — that can be freely dragged, resized, and arranged on a flexible canvas. Card types include status charts (bar, pie, battery, and line), workload widgets, sprint burndown and burnup charts, velocity charts, cumulative flow diagrams, calculation cards, time tracking cards, goal tracking cards, assignee cards, priority cards, and embed cards for third-party content. An Auto Layout option automatically removes spacing between cards for a cleaner view. Cross-project visibility is a key strength: dashboards are not limited to a single list or folder. Users can pull data from multiple Spaces, Folders, and Lists simultaneously, giving leadership and project managers a holistic, portfolio-level view across the entire organization. Advanced filtering capabilities allow users to slice data by owner, status, date, custom fields, or any combination using mixed "And/Or" operators. Rolling Time Period filters automatically update time-based cards (e.g., bugs reported in the last 7 days, tickets submitted in the past month) without manual adjustment. ClickUp Dashboards also support scheduled PDF reports, enabling teams to automatically send dashboard snapshots to stakeholders — clients, executives, or team members — on a daily, weekly, or custom cadence. Dashboards can be shared with internal members, guests, or external clients via public shareable links, with granular permission controls (view-only or full access). For teams that need AI-powered insights, ClickUp Brain integrates directly into dashboards via AI Cards. Users can ask natural-language questions — such as "What did my team complete this week?" or "Which projects are behind?" — and receive instant answers drawn from live workspace data, effectively providing an on-demand virtual data analyst. Embed cards allow teams to bring in content from external tools — such as Google Slides, Figma designs, Google Sheets, YouTube videos, Typeform responses, and more — directly into the dashboard canvas. For enterprise-level BI needs, a native Tableau Web Connector allows ClickUp data to be synced into Tableau for deeper analysis. ClickUp Dashboards are available on all plans, with unlimited dashboard usage on the Unlimited Plan and above. They are accessible via the Dashboards Hub — a centralized location to organize, search, create, and manage all dashboards — and can also be added as a Dashboard View directly within any workspace location. Dashboards are also accessible via the ClickUp mobile app on iOS and Android.

ClickUp DocsClickUp Docs is a collaborative document creation and knowledge management feature built natively into the ClickUp platform. Unlike standalone document tools, ClickUp Docs is designed to live directly alongside tasks, projects, and workflows — ensuring that knowledge and execution are always connected in one unified workspace. At its core, ClickUp Docs enables teams to create, edit, and collaborate on rich documents in real time. Multiple users can write simultaneously with live cursors, leave inline comments, resolve discussion threads, and convert any comment into an actionable task with a single click — eliminating the need for follow-up emails or context switching. Every doc can be linked directly to the tasks and projects it supports, so when work moves, the documentation moves with it. Teams can link a spec to a sprint, a brief to a campaign, or a wiki to a team, keeping knowledge tightly coupled to execution. ClickUp Docs supports a full range of rich content formatting, including nested pages and subpages, tables, code blocks, embedded images, videos, presentations, and cover images. Pages can be drag-and-dropped to reorder and nest them, giving teams flexible control over document structure. Slash commands allow users to create docs, insert content blocks, and trigger actions without leaving the keyboard. The Docs Hub serves as a centralized command center for all documents in a workspace. From the Docs Hub, users can search, sort, filter, and organize every doc by owner, date, location, or tag. It surfaces recently accessed docs, favorites, popular wikis, and meeting notes — making it easy to find any decision or document in seconds. Version history is built in, tracking every change made to a doc so teams can review edits, see who made them, and roll back to any previous state. Docs can also be marked as wikis to designate them as verified sources of truth, helping teams quickly identify the most up-to-date information. ClickUp Brain, the platform's AI engine, is deeply integrated into Docs. Users can ask Brain natural-language questions — such as what was decided about a project timeline — and receive answers pulled directly from docs, comments, and wikis, with links to the source. Brain can also write, edit, summarize, and generate content within docs. Super Agents extend this further by automatically pulling updates from conversations, meetings, and completed tasks to keep documentation current without manual effort. Granular permissions allow teams to control exactly who can view, comment, or edit each doc, including the ability to protect pages from unwanted changes. Docs can be shared publicly via a unique URL for external stakeholders, or kept private within the workspace. Synced Content blocks allow teams to create a single reusable content block that automatically updates everywhere it is referenced when the original changes. ClickUp Docs supports import from other tools and export to PDF, HTML, or Markdown formats. Templates are available to accelerate document creation for common use cases such as SOPs, technical documentation, product briefs, and knowledge bases. Docs are available on every ClickUp plan, including the free tier, and are accessible to all users including guests. The product is backed by enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

ClickUp GoalsClickUp Goals is a native goal-tracking and OKR management feature built directly into the ClickUp productivity platform at clickup.com. It enables individuals, teams, and entire organizations to define high-level objectives, break them down into measurable targets, and automatically track progress — all within the same workspace where daily tasks and projects live. At its core, ClickUp Goals connects strategic objectives directly to the work being done. Users assign Goals to projects, tasks, lists, or sprints, and as those linked items are completed, goal progress updates automatically — eliminating the need for manual status updates or separate tracking spreadsheets. This tight integration between goals and tasks is what differentiates ClickUp Goals from standalone OKR tools. Goals are composed of smaller, measurable units called Targets. ClickUp supports four distinct target types to accommodate a wide range of use cases: Task-based targets (progress updates automatically as linked tasks or subtasks are completed), Number-based targets (for tracking discrete metrics like "publish 20 blog posts"), Monetary targets (for revenue, budget, or cost-reduction goals), and True/False targets (for binary milestones such as "complete website redesign: yes/no"). Each target type gives teams the flexibility to model virtually any kind of objective in a structured, trackable way. Goals can be organized into Folders, which enables OKR-style cascading — grouping related goals under sprint cycles, quarterly OKRs, or weekly employee scorecards. A cumulative progress percentage rolls up across all goals in a folder, giving managers a single-view snapshot of overall performance without needing to check each goal individually. Ownership and accountability are built into the feature. Each Goal can have one or multiple owners assigned, deadlines set, and access permissions configured. Goals can be marked as private (for personal targets, confidential HR metrics, or individual scorecards) or public (for company-wide transparency and team alignment). This flexibility supports both top-down OKR frameworks and bottom-up personal goal tracking. ClickUp Goals integrates natively with ClickUp Dashboards, where Goals Cards display each goal as a visual card with a donut-chart progress indicator, total target count, goal owner, and last-updated timestamp. Dashboard widgets — including goal widgets, task list widgets, time tracking widgets, and chart widgets — allow teams to build real-time reporting views tailored to their specific metrics. The feature also works alongside ClickUp Automations, which can trigger notifications and status updates when goals fall behind schedule, and ClickUp Brain (the platform's AI assistant), which can generate tasks, suggest prioritization, and provide AI-powered insights into goal progress and blockers. Multiple custom views are available for goal tracking, including List View, Kanban Board View, and Gantt Chart View, allowing teams to visualize goal-related work in the format that best fits their workflow. Custom Fields, priority levels, and custom statuses can be applied to tasks linked to goals for granular tracking. ClickUp Goals is available on all ClickUp plans, with the Free Forever plan supporting up to 100 goal uses and Unlimited and above plans offering unlimited access. It is designed to scale from individual contributors tracking personal development goals to enterprise teams managing company-wide OKRs and quarterly business objectives.

ClickUp WhiteboardsClickUp Whiteboards is online whiteboard software built directly into the ClickUp project management workspace, eliminating the need for separate visual collaboration tools. It bridges the gap between creative ideation and structured execution by allowing teams to plan visually and act on those plans without ever leaving their workspace. At its core, ClickUp Whiteboards provides an infinite, flexible canvas where teams can brainstorm, map out processes, build flowcharts, and create diagrams. What sets it apart from standalone whiteboard tools is its deep, native integration with the rest of the ClickUp platform: every shape, sticky note, or text element on the board can be converted into a tracked ClickUp task with assignees and due dates in a single click. This means ideas move directly from the whiteboard into the team's workflow without manual re-entry or context switching. The product features real-time collaboration with multiple live cursors, threaded comments, and @mentions, enabling distributed and remote teams to co-create simultaneously on the same canvas — just as they would in a physical room. Teams can see each other's edits and cursor movements as they happen, making asynchronous and synchronous collaboration equally effective. ClickUp Whiteboards is powered by ClickUp Brain, the platform's built-in AI engine. Users can describe a workflow in natural language or paste an existing document, and ClickUp Brain will generate an editable flowchart or process map in seconds. Super Agents — automated AI agents — can monitor workflow changes and regenerate process maps automatically, keeping visual documentation current without anyone needing to manually update the board. ClickUp Brain also supports AI image generation, turning text prompts into visuals directly within the whiteboard. The product supports rich editing capabilities including freehand drawing, color-coded shapes, smart connectors, drag-and-drop elements, sticky notes, text formatting, images, and embedded media. Teams can embed live ClickUp Docs and existing tasks directly onto the canvas, editing them in a sidebar without leaving the board. Whiteboards can also be embedded inside ClickUp Docs using a slash command, and can be shared via public link with external stakeholders who do not need a ClickUp account. ClickUp Whiteboards includes a Presentation Mode that allows teams to walk stakeholders through diagrams frame by frame without exporting to a separate slide deck. A Whiteboards Hub provides a centralized location to organize, search, create, and manage all whiteboards across the workspace. The product comes with a library of pre-built templates for common use cases including sprint planning, retrospectives, flowcharts, user story mapping, org charts, mind maps, mood boards, and more. These templates provide structure while remaining fully customizable to fit team-specific needs. ClickUp Whiteboards is available on the Free Forever plan with generous limits, while paid plans unlock unlimited boards and advanced AI diagram generation features. It is designed for engineering, product, design, marketing, and creative teams who want a single workspace where visual planning, task execution, and team communication converge.

ClickUp Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ClickUp, and what problem is it built to solve?

ClickUp is a work-management app that brings task management together with docs, reminders, goals, calendars, and an inbox. It is built to help teams plan, organize, and collaborate in one shared app.

What languages does ClickUp support?

ClickUp supports 1 language: English.

What company sizes and industries is ClickUp the best fit for?

ClickUp is used across company sizes, with reviewer-reported use clustering most around small businesses and also spanning mid-market and enterprise teams. The most represented size and industry segments include:

Company size — Small Business: The clearest concentration among positively rated users.
Company size — Mid-Market: Also represented across a range of project and team workflows.
Company size — Enterprise: Present among users managing broader or more complex work.
Industries: Information technology and services, marketing and advertising, computer software, accounting, and education-related organizations recur among positively rated users.

How long does it take to implement ClickUp across a team?

ClickUp implementation is most often reported as taking less than a month, though the time can vary with the amount of workspace configuration and team onboarding involved.

Time to go live	Relative frequency
Under 1 month, including under 1 day	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Occasional

What customer support options does ClickUp provide, and how do users find the overall support experience?

ClickUp offers 24/7 live-rep support, along with chat and email/help desk, plus self-service FAQs and knowledge-base resources. The support experience is mixed: users describe helpful, responsive assistance, while others report slow follow-up or issues that were not resolved to their satisfaction.

What is the experience like for teams switching to ClickUp from another tool?

Teams moving from Trello, Asana, Monday.com, Planner, Smartsheet, and other work-management tools often look to ClickUp for more flexible workflows, broader functionality, automation, or a more consolidated workspace. Moving tasks over can be straightforward, particularly when importing or using templates, but setting up spaces, fields, and consistent team practices may take additional effort; the transition is easier when teams establish a clear structure and give users time to learn it.

What tools and platforms does ClickUp integrate with, and how do these integrations help users get more value from the product?

ClickUp offers 255 integrations, and connections mentioned in use include tools across collaboration, file storage, development, and AI. These integrations help keep work connected and reduce the need to move information manually between apps.

Communication and collaboration: Slack, Microsoft Teams, and Zoom
File storage and productivity: Google Drive, Google Calendar, Microsoft 365, and Dropbox
Development and project tools: GitHub, Jira, Trello, and Asana
AI tools: Claude and ChatGPT

In day-to-day work, these connections can bring project updates, files, and tasks closer together, helping teams avoid some app switching and keep useful context alongside the work.

What features or capabilities could make ClickUp even more useful?

ClickUp could be more useful with a gentler learning curve and smoother performance, especially for teams building complex workspaces. Recurring improvement requests include:

Simpler onboarding and navigation: Make common actions easier to find and help new users understand how spaces, folders, lists, and features fit together.
Faster, steadier performance: Improve loading and responsiveness in large workspaces, busy lists, and complex views.
More flexible automation and integrations: Expand automation options and make it easier to connect workflows with the other systems teams rely on.
More adaptable reporting and dashboards: Add clearer ways to shape charts, track project progress, and view workload across teams.
Finer notification and permission controls: Let teams tailor alerts and access more precisely to their roles and workflows.

How useful do ClickUp users find its AI features in everyday use?

ClickUp’s AI is useful in everyday work when it helps users summarize information, draft content, or take routine actions, though it works best with clear context and a human check. Listed AI capabilities include:

AI writing: Text generation, text summarization, and content generation
AI agents: Autonomous task execution, multi-step planning, and proactive assistance
AI meeting assistance: Automated note-taking, action-item tracking, and smart summaries

Users describe applying AI to summarize task threads and meeting notes, draft or improve text, create tasks, and automate recurring work. These uses can save time, but outputs may miss context or need correction, and getting agents to perform reliably can take setup and iteration.

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Kiel S.

Information Technology Administrator

Small-Business (50 or fewer emp.)

Originally submitted 6/25/2026

"Flexible and Comprehensive, But Steep Learning Curve"

5/5

What do you like best about ClickUp?

I use ClickUp to track projects and tasks, helping me stay on top of important IT issues. I love that ClickUp is very flexible, allowing for multiple workspaces that can function in different ways but still generate comprehensive reports. This flexibility enables people with different personalities at my workplace to work towards the same goals while matching their unique work styles. I also appreciate specific tools like Forms for gathering issue tickets from coworkers, and BrainAI which helps me polish my work. The integration with tools like Microsoft Teams, Outlook, and ChatGPT is beneficial, and I've moved over to ClickUp from Salesforce Cases. Overall, I value ClickUp's ability to adapt to various needs and enhance workflow efficiency. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I think ClickUp can be pretty overwhelming when you're setting it up for the first time because there are so many possibilities that you're not aware of right away. This means you might end up having to change a lot along the way. There's definitely a learning curve involved. It would be helpful if they had demo organizations that show off some of the different setups so that new users can see how things can be configured and make informed choices. Review collected by and hosted on G2.com.

Kevin G.

Attorney

Small-Business (50 or fewer emp.)

10/1/2026

"Simple, Customizable, Fairly Priced—With Exceptional Support and Integrations"

5/5

What do you like best about ClickUp?

What I like most is that it’s simple to use, customizable, and very fairly priced. The support team is also extremely helpful and friendly; they’ve gone above and beyond to assist me, even though I’m on a lower-tier plan. I’ve also really enjoyed the different integrations, which have made it easier for me to track my emails, stay on top of pending tasks, and monitor the overall performance of my office. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

Nothing really comes to mind. Once in a blue moon, the software glitches and looks like it’s syncing to the server, but that happens very rarely. For the price point I’m paying, it’s so negligible that it doesn’t really bother me. Review collected by and hosted on G2.com.

Marcos P.

Full Stack Developer

Small-Business (50 or fewer emp.)

Originally submitted 7/27/2026

"ClickUp Streamlines Project Tracking and Team Collaboration"

5/5

What do you like best about ClickUp?

What I like most about ClickUp is how it helps organize and track tasks and subtasks throughout the entire project lifecycle. The hierarchical structure makes it easy to break down complex projects into manageable work items, giving everyone clear visibility into priorities, ownership, and progress.

Collaboration is another standout feature. Having multiple team members working on the same task, sharing updates, leaving comments, and tracking progress in one place has significantly improved communication and reduced the need for long email threads or separate meetings.

The integrations are excellent, especially with email and other business applications, making it easy to centralize work and automate repetitive processes. This has streamlined our workflow and saved time across different teams.

From a performance perspective, the web application is fast, responsive, and very reliable for day-to-day work. The Windows desktop application could be improved, as it sometimes feels less optimized than the web version, but it does not prevent us from being productive.

Although I don't have visibility into the pricing or support experience because the licenses are managed by my company, the onboarding experience was very smooth. The platform is intuitive, and new users can become productive quickly.

Finally, ClickUp AI has been a great addition. It is especially useful for generating structured task lists and breaking down larger initiatives into actionable tasks, helping teams get started faster and maintain consistency in project planning. Overall, ClickUp has become an essential part of our daily workflow and has significantly improved productivity and collaboration. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The performance on the desktop app could be better, and about the UI, it'll be better if we could personalize a little more. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp has addressed one of our biggest challenges: keeping projects organized while ensuring everyone has clear visibility into tasks, responsibilities, and deadlines. Before we started using it, tracking work across different teams and managing complex projects was far more difficult, which often created communication gaps and led to duplicated effort.

With ClickUp, we can break projects down into tasks and subtasks, assign work to multiple contributors, and monitor progress in real time. This has strengthened collaboration, improved accountability, and made it much easier to spot bottlenecks early—before they affect delivery.

The integrations with email and other business applications have also helped reduce context switching by keeping related information connected in one place. On top of that, ClickUp AI helps us quickly generate well-structured task breakdowns, speeding up project planning and helping ensure nothing important gets missed.

Overall, our team is more organized, communication is more transparent, and we deliver work more efficiently, with better visibility across all ongoing projects. Review collected by and hosted on G2.com.

Sonya K.

Document Specialist

Small-Business (50 or fewer emp.)

Originally submitted 7/28/2026

"Easy Team Communication and Task Management"

4.5/5

What do you like best about ClickUp?

ClickUp is a powerful tool for organizing tasks for your daily routines. It has powerful AI to help you throughout your workflow hour by hour. ClickUp has many functional tools for everyday performance including communication, tasks, polls, and teams. It can also integrate with other platforms to provide cross functionality. The user interface is simple and sleek. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

It takes a real investment of time to learn and use all of ClickUp’s features, which can be challenging in a fast-paced environment. Adding systems needs to have support for keeping the systems to the number needed to complete tasks. Review collected by and hosted on G2.com.

Shyam Kishor P.

Founder and Director

Small-Business (50 or fewer emp.)

9/30/2026

Guest users or non-business users of the software, not included in G2 scores.

"Great for team visibility but has a steep initial setup"

4/5

What do you like best about ClickUp?

The biggest advantage for our team is how adaptable the views are without forcing us to duplicate any work. I can track my daily priorities in a straightforward list view, while other teammates manage that same backlog in Kanban or Gantt boards. The built-in automation rules like automatically assigning reviewers when a status changes or sending reminder pings save me several hours of manual check-ins each week. Having our docs, sprint tasks, and time logs all in one app, instead of spread across three separate subscriptions, has made our weekly workflow noticeably cleaner and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The platform tries to do almost everything at once, which makes onboarding new team members feel needlessly overwhelming because there are just too many menus and settings to wade through. In day to day use, we still run into occasional sluggishness, especially when loading high volume task lists or switching across complex workspace dashboards. The mobile app also feels like a pared down afterthought compared to the web client, making quick updates on the go a bit frustrating. If your team does not set strict internal guidelines early on, the entire workspace can turn into a cluttered mess very quickly. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before using ClickUp, our team was juggling tasks between spreadsheets, shared docs, and separate messaging threads, which led to missed deadlines and constant status meetings. Moving our workflows into one workspace gave us a single place to track deliverables, project milestones, and internal notes. It has easily cut down our weekly sync meetings by half because everyone can see task progress and blockers on their own. Overall, it has made our delivery cycles far more predictable and reduced a lot of administrative back and forth across projects. Review collected by and hosted on G2.com.

Hannah D.

Lead Project Manager

Mid-Market (51-1000 emp.)

9/30/2026

"Powerful Once You Learn How to Make It Work for You"

4.5/5

What do you like best about ClickUp?

What I like best about ClickUp is the flexibility. I work with different teams that all have their own processes, and ClickUp gives us enough customization to build workflows that actually fit how each team works instead of forcing everyone into the same setup.

I personally use it a lot for project management and keeping track of work across different departments. I really like being able to use custom fields, forms, automations, dashboards, and AI/Agents to make some of our processes easier and reduce manual follow-ups.

Another big plus for me is having one place where I can get a higher-level view of what's going on while still being able to drill down into individual tasks when needed. It makes it much easier to see who owns what, what's currently being worked on, and where something might be getting stuck.

It does take some time to learn, especially once your workspace becomes more complex, but I actually like that there's always something new we can build or improve as our processes evolve. I don't think we've even fully explored everything ClickUp can do yet. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The biggest downside for me is that ClickUp can become overwhelming once your workspace gets large and multiple teams start using it differently. Because there are so many ways to customize things, it's also very easy to overcomplicate the setup if there isn't clear governance around how Spaces, Lists, custom fields, statuses, and automations should be used.

We've also experienced situations where changes to a workflow or configuration can unintentionally affect how other teams work. When you have a lot of departments and cross-functional projects, keeping everything standardized and making sure people know where tasks should live can sometimes be challenging.

There's definitely a learning curve as well. ClickUp is very powerful, but that also means it takes time to understand how to use everything properly, especially the more advanced features and AI/Agents.

Overall, I wouldn't necessarily consider the flexibility a negative, but I do think that flexibility requires good workspace management. Without that, things can get messy pretty quickly. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

One of the biggest problems ClickUp solves for us is having work scattered across different teams and not always having clear visibility into who is working on what, what the current status is, or where something is getting blocked.

We have a lot of cross-functional projects, so having one platform where we can assign ownership, track progress, manage requests, document processes, and connect work between departments makes a big difference. It reduces the need to constantly follow up with people just to get a status update.

Overall, ClickUp is helping us move away from relying on scattered information and manual coordination toward having a more centralized and structured way of managing work. It has made it easier to identify blockers, clarify ownership, and understand where attention is needed. Review collected by and hosted on G2.com.

Paula P.

Operations Manager

Small-Business (50 or fewer emp.)

9/30/2026

"Full Visibility Across 40+ Projects, at a Glance"

4.5/5

What do you like best about ClickUp?

Being able to manage and oversee several projects at the same time is a big plus. The feedback this tool provides helps us plan our workload and assign team tasks more effectively. I’ve tried several similar tools, and I find ClickUp to be one of the most complete and easiest to use.

I’ve tested ClickUp with several teams across different industries, and it has helped us tailor it to different creative processes with multiple requirements. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

ClickUp's interface has long suffered from visual clutter, and the recent addition of AI agents and features has only compounded the problem. As an Operations Director, I require access to high-level overviews, granular details, and robust insights — but most of my team does not. They regularly flag the overwhelming UI as one of their primary pain points with the platform. Though filtering is available, it still needs a cleaner view option without the full sidebars, headers, etc.

What's missing is meaningful customization: the ability to build role-based views, toggle components (dashboards, views, sidebar, sidebar expansion, notifications, top bar) on or off depending on what each user actually needs. A modular approach to the interface — where AI tools and advanced features can be introduced progressively rather than surfaced all at once — would go a long way toward making ClickUp usable for teams with varying needs and levels of technical comfort. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

We can now see the status of every project at a glance and keep up-to-date information on their progress. This matters given that we currently manage more than 40 projects simultaneously. As a result, our team has gained greater autonomy in carrying out their tasks, and everyone has gained transparency into the status of our work. Review collected by and hosted on G2.com.

Funda T.

Project Manager

Small-Business (50 or fewer emp.)

9/30/2026

"Innovative, Flexible Workflows and a lot of flexibility in one platform"

5/5

What do you like best about ClickUp?

What I like most about ClickUp is how innovative and flexible it is compared to other project management tools. I regularly use its customizable workflows, custom fields, Docs, automations, and dashboards to bring different parts of my work into one place. It has helped me build automations around how my team actually works instead of forcing us to adapt to a rigid system. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

One area that could be improved is the frequency of product changes and updates. ClickUp evolves very quickly, which is great for innovation, but frequent changes can sometimes introduce glitches or bugs and make certain workflows less stable. For example, a few days ago, I was unable to set the status colors in my Sales Pipeline as intended: I wanted red for “Lost” and green for “Won,” but ClickUp automatically assigned the opposite colors. Interestingly, the next day, the colors appeared correctly without me changing anything. Issues like this can be confusing and reduce confidence in the system. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

Before using ClickUp, I had to manage projects, tasks, documentation, workflows, and sales activities across different tools, which made it harder to maintain a clear overview. With ClickUp, I can bring these processes into one workspace and customize them around how I actually work.

It has helped me centralize project information, standardize recurring processes, track sales opportunities, and create more structured workflows using custom fields, statuses, Docs, automations, dashboards, and AI capabilities such as Brain². I also appreciate practical features such as T-shirt sizing for estimating effort, which I haven’t seen in several other project management tools I’ve used.

The biggest benefit for me is flexibility. Instead of adapting my workflow to the limitations of the software, I can configure ClickUp around how I actually work. This reduces the need to switch between multiple tools and makes it much easier to see what needs attention and where each project or opportunity stands.

Another benefit is the flexibility of ClickUp’s pricing and user access model. The ability to add guests makes it easier to collaborate with clients, external stakeholders, or other contributors without giving everyone full access to the workspace.

The support experience has also been positive. When I recently had an issue with a ticket that had been waiting for 48 hours, the support representative took the time to review my request and found a quick resolution. Fast and attentive support makes a noticeable difference when an issue affects an active workflow. Review collected by and hosted on G2.com.

Mark R.

Owner

Small-Business (50 or fewer emp.)

9/30/2026

"Clickup Keeps My Bookkeeping Workflow Organized with Fair Pricing"

4/5

What do you like best about ClickUp?

Clickup has helped me organize my workflow, adding in essential steps that usually I miss. As a bookkeeper, this is incredibly useful. Onboarding was good. I spoke with a member of staff for half an hour and that was valuable to me. I find pricing very fair as well. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

I find advertising within the app when I'm already paying a subscription unnecessary. I shouldn't have to see ads for upgrades when I'm already paying. The odd email is fine, but don't make the ads get in the way of what I'm actually doing.

Also, the lack of functionality of being able to use multiple Clickup accounts at the same time, either online or within the app, but especially within the app, I think this is a downside Review collected by and hosted on G2.com.

Sumit S.

Full Stack Developer

Small-Business (50 or fewer emp.)

9/30/2026

Guest users or non-business users of the software, not included in G2 scores.

"Clean, Customizable, All-in-One Project Management with Standout AI"

4/5

What do you like best about ClickUp?

ClickUp has a clean, highly customizable interface that makes it easy to manage tasks, projects, and team workflows. Its broad selection of integrations is especially helpful for connecting different tools and keeping everything centralized. Performance is generally smooth, even on larger projects, though some of the more complex views can feel a bit heavy.

Pricing feels like good value for teams that can truly use the full feature set, particularly compared with relying on several separate tools. Onboarding is straightforward, and the documentation and support resources are useful when you’re setting up more advanced workflows.

The AI features are another standout, especially for summarizing tasks, generating content, organizing information, and speeding up repetitive work. Overall, ClickUp is a versatile platform for teams that want project management, collaboration, automation, and AI capabilities all in one place. Review collected by and hosted on G2.com.

What do you dislike about ClickUp?

The biggest downside for me is that ClickUp can feel overwhelming at first because it offers so many features and customization options. The interface can also start to feel cluttered, especially in larger workspaces with lots of projects, tasks, and different views. On top of that, some of the more advanced features are locked behind higher-tier plans, which can raise the overall cost for smaller teams. I’ve also noticed that performance can occasionally slow down when working in very large or complex workspaces. The AI features are helpful, but I’d like to see them integrated more smoothly into everyday workflows and deliver more consistent results. Review collected by and hosted on G2.com.

What problems is ClickUp solving and how is that benefiting you?

ClickUp helps me solve the challenge of managing tasks, projects, communication, and documentation when they’re spread across multiple tools. It provides a centralized place where I can organize work, track progress, assign responsibilities, and collaborate with my team in one workflow. As a result, I get better visibility into what’s currently in motion, I spend less time switching between different applications, and it’s easier to prioritize tasks and stay on top of deadlines. The automation and AI features also cut down on repetitive work and support stronger overall productivity. Review collected by and hosted on G2.com.