Circle Commerce Reviews & Product Details

The training they provide is outstanding — that’s number one for us. Their team takes the time to ensure we fully understand the system and how to use it effectively.

In addition, whenever we need something added or customized, they handle it quickly and efficiently. Their responsiveness and willingness to adapt the system to our needs make a big difference in our day-to-day operations. Review collected by and hosted on G2.com.

At this time, we honestly don’t have any significant dislikes. Our experience has been very positive overall. Any minor questions or requests we’ve had were addressed quickly and professionally by their team. Review collected by and hosted on G2.com.

I like how Circle Commerce quickly shows the history for products, which really helps in locating missing items and understanding who moved them and when. The reports from Circle are great because they help us find shipping trends, making it easier to optimize product locations for efficient picking. I'm also impressed by the variety of reports Circle offers. Whether it's a general overview or highly-specific queries, I can easily get the information I need. Plus, the speed of the Circle program impressed me when I first started using it. The training for Circle was easy to understand and built upon my previous work experience. Exporting reports to Microsoft Excel is smooth, and I've had no problems with that process. Review collected by and hosted on G2.com.

Circle Commerce may rarely lock-up while pick-listing orders but it is quickly remedied by restarting the program. Review collected by and hosted on G2.com.

Everything is customizable.

Development partnership with business analysts

Circle keeps our needs and goals in mind, first and foremost Review collected by and hosted on G2.com.

I have nothing negative to say. Cirlce has been a vital partner. Review collected by and hosted on G2.com.

I really appreciate working with Circle Commerce because I know everyone on their team, and they've taken the time to fully understand our business and what we need. Whenever we have a request for a new system feature, a webservice, or a custom report, I can reach out, and they understand exactly what I'm asking for and deliver it. I value their thoughtful suggestions when they think there's a better way to accomplish something. I love that when I flag something as urgent, they handle it immediately, without lengthy escalations, solving issues quickly. It's clear they genuinely care about our success, making working with them a great experience. Their personalized attention, quick response times, and collaborative problem-solving directly impact our ability to operate smoothly and grow our business, making them an asset to our team. Review collected by and hosted on G2.com.

This is not a 'dislike' but an improvement - While our experience with Circle Commerce has been very positive overall, like with any partnership, there's always room for improvement. My improvement I would like to see is already in the works - a new mobile application. We are excited to move to their new mobile. We are also looking to add more webservice in our environment to meet the needs of our customers. Review collected by and hosted on G2.com.

I like that it offers several different functions all in one platform. Review collected by and hosted on G2.com.

There is very little I dislike about Circle Commerce. One area for potential improvement would be enhancing the visibility of real-time product movement to provide more immediate and accurate inventory updates. Review collected by and hosted on G2.com.

The mobile application improves order efficiency compared to our previous paper-based system. I also value the detailed product history and reporting features, which are incredibly helpful when investigating issues. Review collected by and hosted on G2.com.

One improvement I would suggest is the option to access the system via a web-based UI. Review collected by and hosted on G2.com.

Excellent customer service. Has gone above and beyond. Review collected by and hosted on G2.com.

They're not a large organization, but we discovered that to actually be a positive. Review collected by and hosted on G2.com.

Friendly service, and they really know software well. Review collected by and hosted on G2.com.

I dislike the fact that it’s such a good software. Whenever I need an update or an add-on, they always come through. It doesn’t really give me any room to blame them for anything, or even for my own mistakes. Review collected by and hosted on G2.com.

I find Circle Commerce really easy to use, which makes my tasks smoother. I also like the order processing through the handheld scanners, as it works efficiently. Review collected by and hosted on G2.com.

I find the trackability of users on the handheld scanners lacking. It doesn't show which user is making changes on some of the movements. Review collected by and hosted on G2.com.

I find Circle Commerce extremely responsive whenever we run into an issue, quickly correcting any problems that arise. Circle also listens to our needs and moves forward with developing the fix. Review collected by and hosted on G2.com.

They are a team organization so there are no dislikes. Review collected by and hosted on G2.com.