Circle Commerce Reviews & Product Details

I really appreciate working with Circle Commerce because I know everyone on their team, and they've taken the time to fully understand our business and what we need. Whenever we have a request for a new system feature, a webservice, or a custom report, I can reach out, and they understand exactly what I'm asking for and deliver it. I value their thoughtful suggestions when they think there's a better way to accomplish something. I love that when I flag something as urgent, they handle it immediately, without lengthy escalations, solving issues quickly. It's clear they genuinely care about our success, making working with them a great experience. Their personalized attention, quick response times, and collaborative problem-solving directly impact our ability to operate smoothly and grow our business, making them an asset to our team. Review collected by and hosted on G2.com.

This is not a 'dislike' but an improvement - While our experience with Circle Commerce has been very positive overall, like with any partnership, there's always room for improvement. My improvement I would like to see is already in the works - a new mobile application. We are excited to move to their new mobile. We are also looking to add more webservice in our environment to meet the needs of our customers. Review collected by and hosted on G2.com.

The mobile application improves order efficiency compared to our previous paper-based system. I also value the detailed product history and reporting features, which are incredibly helpful when investigating issues. Review collected by and hosted on G2.com.

One improvement I would suggest is the option to access the system via a web-based UI. Review collected by and hosted on G2.com.

Excellent customer service. Has gone above and beyond. Review collected by and hosted on G2.com.

They're not a large organization, but we discovered that to actually be a positive. Review collected by and hosted on G2.com.

I find Circle Commerce extremely responsive whenever we run into an issue, quickly correcting any problems that arise. Circle also listens to our needs and moves forward with developing the fix. Review collected by and hosted on G2.com.

They are a team organization so there are no dislikes. Review collected by and hosted on G2.com.

I love the quick response, flexibility, and willingness to think outside of the box. The software is very user-friendly and works efficiently. Review collected by and hosted on G2.com.

The only improvement I can think of is the implementation of AI into their product Review collected by and hosted on G2.com.

The system was fit specifically to our needs in all aspects of the business, especially for our call center, so taking orders and doing customer service is very fast and efficient and lets us service our customers effectively. Review collected by and hosted on G2.com.

I don't really dislike anything - the font size on the screens could be a bit larger, but that's true of all applications for me. Review collected by and hosted on G2.com.