--- title: Circle Commerce Reviews meta_title: 'Circle Commerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Circle Commerce works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 14 scale: '5' date_modified: '2026-06-24' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Circle Commerce Reviews **Vendor:** Circle Commerce **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.8/5.0 **Total Reviews:** 14 ## About Circle Commerce Circle ERP - The only system that can work the way YOU do. Adding data fields and reports and KPIs (as other systems do) does not address each customer's unique business. Circle ERP's advanced design allow any and all functions to be fit to any need, while mantaining system integrity, be fully supportable, and fully upgradable. Here's ChatGPT's take on Circle: Operational control—without workarounds, reimplementation, or dead ends The Problem Ops Leaders Know: Most ERP systems work—until the business changes. Then you hear: “That’s not supported” “We’ll need a workaround” “You’ll lose that in the upgrade” “That requires another system” The ERP doesn’t adapt. Operations do. The Circle Commerce Difference: Circle Commerce delivers a complete ERP out of the box— engineered so core behavior can change safely. Not just configurable. Change-safe. No forks No bolt-ons No reimplementation at upgrade time What This Means for Operations: The system changes — not your process You evolve — not replace You upgrade — without losing control Proven Where It Matters 20+ years in continuous production, supporting complex, evolving operations Customers upgrade without losing what makes them unique This isn’t flexibility on paper. It’s operational reality. Bottom Line If your ERP can’t change how it behaves, it isn’t customizable. Circle Commerce ERP gives operations teams full control - without compromise. ## Circle Commerce Pros & Cons **What users like:** - Users admire the **efficiency** of Circle Commerce, appreciating its user-friendly nature and quick, adaptable system modifications. (4 reviews) - Users value the **excellent customer service** from Circle Commerce, appreciating their quick responses and personalized attention. (2 reviews) - Users value the **custom reports** in Circle Commerce for their efficiency in tracking products and optimizing operations. (2 reviews) - Users value Circle Commerce for its **responsive support and personalized attention** , significantly enhancing their business operations. (2 reviews) - Users appreciate Circle Commerce's **efficient problem solving** , experiencing prompt responses and personalized support that enhances collaboration. (2 reviews) - Reporting (2 reviews) - Training (2 reviews) - Customization Options (1 reviews) - Ease of Use (1 reviews) - Easy Customization (1 reviews) **What users dislike:** - Users find the **trackability of changes on handheld scanners lacking** , affecting visibility and accuracy of inventory updates. (2 reviews) - Users experience occasional **lock-ups during pick-listing** orders, though these can be quickly fixed by restarting the program. (1 reviews) ## Circle Commerce Reviews ### 1. Outstanding Training and Fast, Flexible Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Aron R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Circle Commerce?** The training they provide is outstanding — that’s number one for us. Their team takes the time to ensure we fully understand the system and how to use it effectively. In addition, whenever we need something added or customized, they handle it quickly and efficiently. Their responsiveness and willingness to adapt the system to our needs make a big difference in our day-to-day operations. **What do you dislike about Circle Commerce?** At this time, we honestly don’t have any significant dislikes. Our experience has been very positive overall. Any minor questions or requests we’ve had were addressed quickly and professionally by their team. **What problems is Circle Commerce solving and how is that benefiting you?** Since we sell across multiple channels and operate multiple warehouses, managing everything in separate systems would be extremely complicated and inefficient. Circle Commerce brings all of our operations together into one centralized platform — including orders, inventory, and fulfillment. This gives us clear visibility across all channels and locations in one place, reduces errors, and makes day-to-day operations much easier to manage. The system is user-friendly, reliable, and helps us stay organized with minimal issues, which ultimately improves our efficiency and scalability. **Official Response:** > Thanks for your continued support of Circle as a long time good customer !! ### 2. Fast, Highly Customizable Platform with Easy English-Speaking Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Circle Commerce?** We can customize almost everything and they are easy to communicate with. The people we talk to are all easy to speak English to versus other services we have where they don't speak English or I can't understand them and they are in another country. Also it's very fast and I know some things are a lot more affordable compared to the team that does our website. They have a lot of customizable logic. **What do you dislike about Circle Commerce?** We have to pay for customizations, they aren't free. The interface is like a business interface, it doesn't look new like my iPhone with the glass UI. **What problems is Circle Commerce solving and how is that benefiting you?** We have a lot of complex pricing for wholesale and distribution that they do, and they also do all our custom workflows. When we were looking for an ERP a lot of them could do pricing multiple ways, but no one else could do everything we wanted. Also one thing I don't like is our customers basically demand some requirements and if they are a big customer we have to do it, so then Circle will build it for us. ### 3. Reliable for Warehouse Optimization **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Circle Commerce?** I like how Circle Commerce quickly shows the history for products, which really helps in locating missing items and understanding who moved them and when. The reports from Circle are great because they help us find shipping trends, making it easier to optimize product locations for efficient picking. I'm also impressed by the variety of reports Circle offers. Whether it's a general overview or highly-specific queries, I can easily get the information I need. Plus, the speed of the Circle program impressed me when I first started using it. The training for Circle was easy to understand and built upon my previous work experience. Exporting reports to Microsoft Excel is smooth, and I've had no problems with that process. **What do you dislike about Circle Commerce?** Circle Commerce may rarely lock-up while pick-listing orders but it is quickly remedied by restarting the program. **What problems is Circle Commerce solving and how is that benefiting you?** Circle Commerce helps me track product history and locate items quickly, improving efficiency. It provides insightful reports to find shipping trends and optimize product placement, making data evaluation easy with a variety of reporting options. **Official Response:** > Andrew, we appreciate your input. We are currently working on an improved logic set for handling inventory in process in Circle ERP, and we expect that will address any locking issues that you have experienced. ### 4. Flexible software, great partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Shane W. | Director - Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Circle Commerce?** Everything is customizable. Development partnership with business analysts Circle keeps our needs and goals in mind, first and foremost **What do you dislike about Circle Commerce?** I have nothing negative to say. Cirlce has been a vital partner. **What problems is Circle Commerce solving and how is that benefiting you?** Due to our very unique business model, we require a software package that flexible and and can be fully customized based on need. Nothing "off the shelf" would ever work for us. Cirlce Commerce has provided a customized software experience for us, that allows us to meet the demands of the business. As a long time customer, the business has been presented with several operational challenges, that we have solved through the partnership with Circle Commerce. They take the time to learn the business and partner with us to achieve the right solution. This has been a valuable asset and helps us to provide amazing service to our clients. **Official Response:** > Partnership requires partners on both sides, and you have been a terrific partner Shane. The needs of your custom ERP are greater than most, and we are proud to have supported your historic growth. ### 5. Centralized Management with Personalized Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn K. **Reviewed Date:** February 17, 2026 **What do you like best about Circle Commerce?** I really appreciate working with Circle Commerce because I know everyone on their team, and they've taken the time to fully understand our business and what we need. Whenever we have a request for a new system feature, a webservice, or a custom report, I can reach out, and they understand exactly what I'm asking for and deliver it. I value their thoughtful suggestions when they think there's a better way to accomplish something. I love that when I flag something as urgent, they handle it immediately, without lengthy escalations, solving issues quickly. It's clear they genuinely care about our success, making working with them a great experience. Their personalized attention, quick response times, and collaborative problem-solving directly impact our ability to operate smoothly and grow our business, making them an asset to our team. **What do you dislike about Circle Commerce?** This is not a 'dislike' but an improvement - While our experience with Circle Commerce has been very positive overall, like with any partnership, there's always room for improvement. My improvement I would like to see is already in the works - a new mobile application. We are excited to move to their new mobile. We are also looking to add more webservice in our environment to meet the needs of our customers. **What problems is Circle Commerce solving and how is that benefiting you?** I use Circle Commerce as our OMS and WMS to centralize order processing and inventory management. It provides better visibility for customer service and integrates seamlessly with our systems, personalized to our needs. **Official Response:** > Jenn, it has been a great experience to work with you - customers like you that participate heavily in the process really get the most out of Circle, and working with us as an extension to your team is exactly what our CoreTeam concept is all about. Keep those suggestions and enhancement requests coming, this is what drives us to extend our offerings to you and all of our customers. ### 6. All-in-One Platform with Plenty of Useful Functions **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Assistant Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Circle Commerce?** I like that it offers several different functions all in one platform. **What do you dislike about Circle Commerce?** There is very little I dislike about Circle Commerce. One area for potential improvement would be enhancing the visibility of real-time product movement to provide more immediate and accurate inventory updates. **What problems is Circle Commerce solving and how is that benefiting you?** Overall, the system provides a strong operational foundation and supports accurate inventory control. We value the structure it offers and the reliability we can consistently depend on. The breadth of functionality is especially beneficial, as it supports multiple departments—from customer service and order entry through warehouse operations and final shipment—allowing us to manage the full process within one system. **Official Response:** > Lauren, thanks for your input. We will have your CoreTeam set up a time to discuss your input on product movements and inventory updates. ### 7. Order Efficiency with Reporting and Product History **Rating:** 4.5/5.0 stars **Reviewed by:** Scott L. | Manager of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Circle Commerce?** The mobile application improves order efficiency compared to our previous paper-based system. I also value the detailed product history and reporting features, which are incredibly helpful when investigating issues. **What do you dislike about Circle Commerce?** One improvement I would suggest is the option to access the system via a web-based UI. **What problems is Circle Commerce solving and how is that benefiting you?** The benefits include enhanced visibility of orders and products, allowing you to easily track an order's progress from start to finish. Additionally, user tracking throughout the system ensures you can see who performed each action and when. **Official Response:** > Scott, you are spot on ! We already have upgraded our mobile process using Web tooling, and we are expanding in the web area, next is dashboards and reporting. Keep those suggestions coming, it's how we know what should be next! ### 8. Reliable Development with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hector J F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Circle Commerce?** I really appreciate the great interaction and response time I get with Circle Commerce. They meet expectations consistently, and the team is always polite and professional. It's super easy to set up, which was a big plus for us. I also value how they developed our software and continue to maintain it by making daily improvements. **What do you dislike about Circle Commerce?** nothing **What problems is Circle Commerce solving and how is that benefiting you?** Circle Commerce solves performance improvement issues, aids in printing and programming, and helps with software development and maintenance with daily improvements. ### 9. Excellent Customer Service That Goes Above and Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Blaine B. | Chief of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Circle Commerce?** Excellent customer service. Has gone above and beyond. **What do you dislike about Circle Commerce?** They're not a large organization, but we discovered that to actually be a positive. **What problems is Circle Commerce solving and how is that benefiting you?** We are in a niche business that doesn't have any major off the shelf software options. Circle collaborated with our team to design and then they created custom modules to meet our specific needs. We also experienced a 15+% increase in throughput from our processing lines simply due to the speed of Circle's system. **Official Response:** > Blaine, working with you has been both interesting and rewarding, as the unique requirements of your business have pushed us both to work together to build out a system that fits those unique needs. ### 10. I’ve been using the software Circle commerce for 12 years, and I’ve been happy the whole time **Rating:** 5.0/5.0 stars **Reviewed by:** david g. | Buying, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Circle Commerce?** Friendly service, and they really know software well. **What do you dislike about Circle Commerce?** I dislike the fact that it’s such a good software. Whenever I need an update or an add-on, they always come through. It doesn’t really give me any room to blame them for anything, or even for my own mistakes. **What problems is Circle Commerce solving and how is that benefiting you?** It’s easier to ship shipments, and the financing process is straightforward. **Official Response:** > David ... love your sense of humor !! We are delighted to have you as a long time customer. ### 11. Streamlined Order Fulfillment with User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Michael C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Circle Commerce?** I find Circle Commerce really easy to use, which makes my tasks smoother. I also like the order processing through the handheld scanners, as it works efficiently. **What do you dislike about Circle Commerce?** I find the trackability of users on the handheld scanners lacking. It doesn't show which user is making changes on some of the movements. **What problems is Circle Commerce solving and how is that benefiting you?** Circle Commerce helps me keep track of product and order history. **Official Response:** > Michael, we appreciate your review. Circle has a new web based platform that supports mobile, and we have 2 customers running on it currently - and your system will be upgraded to use it also. We'll make sure that the level of user tracking you need will be included. ### 12. One-Stop Solution for Customer Service and Warehousing **Rating:** 5.0/5.0 stars **Reviewed by:** Carol B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Circle Commerce?** I find Circle Commerce extremely responsive whenever we run into an issue, quickly correcting any problems that arise. Circle also listens to our needs and moves forward with developing the fix. **What do you dislike about Circle Commerce?** They are a team organization so there are no dislikes. **What problems is Circle Commerce solving and how is that benefiting you?** Circle Commerce is responsive if any issue arises and combines customer service and warehousing into one tool, eliminating the need for multiple systems. **Official Response:** > Great to hear Carol, please let us know what more we can do for you. ### 13. Quick, Flexible, and User-Friendly Software That Works Efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** Randy G. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Circle Commerce?** I love the quick response, flexibility, and willingness to think outside of the box. The software is very user-friendly and works efficiently. **What do you dislike about Circle Commerce?** The only improvement I can think of is the implementation of AI into their product **What problems is Circle Commerce solving and how is that benefiting you?** The benefits we get from Circle Commerce are accounting proficiency and outstanding warehouse management. Flexibility with the ever-changing shipping standards is superb. **Official Response:** > Randy, you have been a great partner in coordinating your team with your Circle CoreTeam, which is what makes your process (and ours) work well! Suggestions from our customers are what help shape our future development, and we have an AI initiative in process with support from our database vendor! ### 14. Circle Commerce works well **Rating:** 5.0/5.0 stars **Reviewed by:** Dave T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2020 **What do you like best about Circle Commerce?** The system was fit specifically to our needs in all aspects of the business, especially for our call center, so taking orders and doing customer service is very fast and efficient and lets us service our customers effectively. **What do you dislike about Circle Commerce?** I don't really dislike anything - the font size on the screens could be a bit larger, but that's true of all applications for me. **What problems is Circle Commerce solving and how is that benefiting you?** Our old system was slow, and in places difficult to use. Our management did a good job of identifying our needs, and the Circle staff was able to adapt the system specifically to our needs, which is great for users. The big benefit in my area is that we can service customers much more efficiently, and we get a lot of good comments from long time customers about how our service has improved. ## Circle Commerce Discussions - [What is Circle Commerce used for?](https://www.g2.com/discussions/circle-commerce-what-is-circle-commerce-used-for) - [What is Circle Commerce used for?](https://www.g2.com/discussions/what-is-circle-commerce-used-for) - [View Circle Commerce pricing details and edition comparison](https://www.g2.com/products/circle-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+19%3A03%3A58+-0500&secure%5Bsession_id%5D=ffb8b989-8170-42a6-85bf-163de347c4b4&secure%5Btoken%5D=4750b5d5c2dcb1b0c176160798b423df76df86ca62b4ff68263a67cc1544bdda&format=llm_user) ## Circle Commerce Integrations - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Cybersource](https://www.g2.com/products/cybersource/reviews) - [Endicia](https://www.g2.com/products/endicia/reviews) - [Extensiv Integration Manager](https://www.g2.com/products/extensiv-integration-manager/reviews) - [Freightview](https://www.g2.com/products/freightview/reviews) - [Gavel](https://www.g2.com/products/gavel/reviews) - [GraphQL](https://www.g2.com/products/graphql/reviews) - [Magento 2 Custom Options](https://www.g2.com/products/magento-2-custom-options/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Graph](https://www.g2.com/products/microsoft-graph/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [OnTrac](https://www.g2.com/products/ontrac/reviews) - [Orbital](https://www.g2.com/products/carver-technologies-orbital/reviews) - [Red Hat Enterprise Linux](https://www.g2.com/products/red-hat-enterprise-linux/reviews) - [Rithum](https://www.g2.com/products/rithum/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Windows Server](https://www.g2.com/products/tidal-media-inc-windows-server/reviews) - [Zebra](https://www.g2.com/products/zebra/reviews) ## Circle Commerce Features **Accounting** - AP Automation - AR Automation - Audit Trail - Budgeting / Forecasting - Collections Automation - Financial Statements - Invoice Customization - Journal Entries - Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Back Office** - Allocation - Asset Register - Lean Management - Maintenance - Organization Management - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Territory & Quota Management - Tickets - Visual Configuration **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Production** - BOM - Defects - Identify Demand - Shop Floor **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - ERP Systems** - Decision Making ## Top Circle Commerce Alternatives - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,688 reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,910 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,915 reviews)