# Endicia Reviews **Vendor:** Auctane **Category:** [Label Printing Software](https://www.g2.com/categories/label-printing) **Average Rating:** 3.7/5.0 **Total Reviews:** 22 ## About Endicia Print shipping labels or online postage right from your desk. ## Endicia Reviews ### 1. Simplest Postage software **Rating:** 5.0/5.0 stars **Reviewed by:** Alycia D. | J, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Endicia?** I love how easy it is to input information like who it's going to. If you need multiple lines for the name and or company's name. I love how it can be used on both google chrome and internet explorer versus some other companies can only be used on safari or only on Microsoft Edge. **What do you dislike about Endicia?** I do not like how you must pay for postage in advance. I understand that that is how the company protects itself but it can be a pain sometimes as a company who sells stamps using a connecting app with endicia to have to cancel a transaction, go into endicia and then add more funds to the account to complete a simple stamp purchase. **Recommendations to others considering Endicia:** It is the same company that owns stamps so do not get two accounts like we did . **What problems is Endicia solving and how is that benefiting you?** We do benefit from endicia by having a cheaper postage rate than most places so business wise, we do well in our sales department especially since the local post office just closed. ### 2. Good Shipping Program **Rating:** 3.5/5.0 stars **Reviewed by:** KwikBoy M. | Order Fulfillment Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Endicia?** It offers mostly the same discounts as other shipping software. I chose it because it directly integrates with BigCommerce and enables you to ship right from the order screen rather than another app. **What do you dislike about Endicia?** I found their website to be not so user-friendly. Also, their customer service was severely lacking. Unfortunately, third-party apps offer a better experience but like I said, this was the only postage provider that integrated directly with BigCommerc. **What problems is Endicia solving and how is that benefiting you?** We chose Endicia initially because of its direct integration with BigCommerce. It also offers good discounts but their discounts were about the same as other USPS postage sellers. ### 3. Endicia is a mail solution that integrates with QuickBooks, but it is aggravating in many ways **Rating:** 1.0/5.0 stars **Reviewed by:** David N. | Shipper, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Endicia?** My company has been using Endicia since at least early 2014 to process our shipments by mail. The best feature of Endicia is its ability to integrate with QuickBooks (Manufacturing & Wholesale). We enter an invoice number into Endicia and it pulls the shipping address from an invoice in QuickBooks. When we process the shipment, Endicia posts-back the ship date, tracking number and postage charge to QuickBooks. Endicia does this quickly for each shipment, like UPS WorldShip and FedEx Ship Manager, not in batches like some web browser-based shipping solutions do. **What do you dislike about Endicia?** 1. Endicia can only draw an e-mail address to which to send a shipment notification from an entry in the QuickBooks Customer Center (we have entries for all of our distributors there). It cannot draw an e-mail address from an invoice (UPS WorldShip and FedEx Ship Manager can, with some configuration changes. Browser-based shipping solutions such as ShipRush can draw notification e-mail addresses directly from BOTH the e-commerce sites they integrate with, and the QB Customer Center). This is good for mailing packages to our distributors but bad for mailing packages to our distributors’ end-user customers. Or to retail customers that do not have their own entries in our QB Customer Center. Retail customers are too numerous to warrant an individual entry for each in our QB Customer center. 2. By itself, Endicia can only post-back the ship date, tracking number, and postage to a “Description” column in a QuickBooks invoice. By itself, It cannot place the postage in the “Amount” column in a QuickBooks invoice. If one needs the postage to land in the Amount column—which is CRUCIAL for my company—one must purchase a license to an additional piece of software. 3. That additional piece of software is known as a set of “QODBC drivers.” The license costs $199 per workstation. The $199 license fee must be paid again EACH time you do a major “point zero” upgrade to QuickBooks. 4. In the case of technical problems, support from QODBC costs additional on a per-incident basis. We have never used it because of this and because Endicia is the party that requires us to use the QODBC drivers to have the full post-back functionality we need. 5. The Endicia software’s working relationship with the QODBC drivers “breaks” all too often. Without warning, Endicia won’t be able to post data back to QuickBooks via the QODBC drivers. Endicia can almost always use the QODBC drivers to obtain a shipping address from QuickBooks, but posting data back to QuickBooks breaks--frequently. 6. Endicia technical support has, on occasion, disavowed any responsibility for fixing problems between Endicia and the QODBC drivers. THIS IS DESPITE THE FACT THAT ENDICIA REQUIRES THE QODBC DRIVERS TO POST-BACK THE POSTAGE CHARGE TO AN “AMOUNT” FIELD IN A QUICKBOOKS INVOICE. Yet Endicia IS capable of posting back information to a QuickBooks invoice without the QODBC drivers—just not as discretely as we need it to. I do NOT understand why Endicia’s software team cannot make their program do just one more task (putting the postage charge into the Amount column in a QuickBooks invoice) as it posts-back date, tracking number, and postage amount to a QuickBooks invoice. 7. Endicia technical support has been very hit-or-miss in its ability to accept, grasp, and solve the many, many, times the working relationship breaks between their software and the QODBC drivers. When I get a hold of one of their better technicians, a telephone call with Endicia technical support lasts about half an hour. When I get one of their “not-so-good” technicians, resolving the issue can take HOURS. Assuming it gets resolved at all. One of our two Endicia workstations is “down” (at least as far as Endicia is concerned) because functionality between Endicia and the QODBC drivers is still broken after a marathon telephone call between myself and Endicia technical support. 8. It has been necessary for me to learn some of the minor fixes for Endicia’s problems for myself, simply as a form of self-defense to avoid as many calls as possible to Endicia technical support. 9. Given the amount of postage we have purchased through Endicia since 2014 (it’s in the middle six figures, at my estimate), plus subscription fees, all of the above is simply inexcusable. **What problems is Endicia solving and how is that benefiting you?** When Endicia works, it does what I need it to well enough. But the needless aggravation of keeping it working has spurred us to seek other solutions that can integrate with QuickBooks for mail shipments. ### 4. Postage Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Endicia?** The convenience of being able to be at home or the office and still get the crucial packages prepared and sent is priceless. **What do you dislike about Endicia?** The one downside to using online postage tools are the holidays. **What problems is Endicia solving and how is that benefiting you?** Always knowing your label is post office ready saves time and money. ### 5. Terrible since Stamps.com took them over **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Endicia?** Endicia is decent if you find a day when their servers are actually working. **What do you dislike about Endicia?** Have been using for 12 years and ever since Stamps.com took them over, they are totally unreliable. Service is terrible, you are on hold on their support line for LITERALLY, hours. I put them on speaker phone and wait an hour and then they put me back on hold for most issues. Just ridiculous. I was told by one tech support person that they are not Google or Amazon, their servers get too busy to handle everyone on busy days. **What problems is Endicia solving and how is that benefiting you?** I am able to print labels on a really good day, but I am looking for a new software to switch to. ### 6. Excellent option for postage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Endicia?** I like that all our USPS shipments can be checked and tracked on the website and shared software. I like that processing a refund for wrongly purchased shipping labels is as easy as entering the tracking number. I like that there is a postal calculator on the site. **What do you dislike about Endicia?** It is not very easy to use. If you make a mistake with the labels and have already printed them, you have to request a refund which takes about 14 days. If you need to recreate those labels while waiting for the refund, you have to pay the shipping costs again. Once you receive the refund, it is in your Endicia account and you cannot withdraw it, which is a waste if you don't make labels often. Additionally, if you operate from multiple machines, you will not be able to view the postal expense log for transactions made on other computers. The activity log seems to be linked to each PC. **What problems is Endicia solving and how is that benefiting you?** We use Endicia for all our business-related mailing needs in combination with DYMO label software for address printing. ### 7. A streamlined shipping solution. **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy G. | Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Endicia?** Support is very prompt and knowledgeable in the event they are needed. For the most part the system "just works" without much intervention from IT. **What do you dislike about Endicia?** A general lack of descriptive error messaging; from DB corruption errors to USPS account issues the program often defers you to calling support. Although support has been great it is nice to be able to resolve issues yourself or at least get info to send you on the right path. **Recommendations to others considering Endicia:** For ease of use, high volume USPS shipping Endicia is unrivaled. **What problems is Endicia solving and how is that benefiting you?** Endicia allows for streamlined shipping for even the most technologically inexperienced user. It supports the use of multiple USPS accounts which has assisted our organization's drop-shipping program immensely. ### 8. Endicia Review and experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Endicia?** The endicia program was pretty easy to learn and pick up. The program allows you to make the most out of all of your delivery and shipping labels **What do you dislike about Endicia?** The most difficult was just initially setting the program up. Once set up, everything becomes easy and your settings are stabilised. **What problems is Endicia solving and how is that benefiting you?** I am printing multiple shipping labels at once & fulfilling a number of orders daily. ### 9. Easy Mailing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Associate Production Design Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2018 **What do you like best about Endicia?** When typing in the shipping address, the location pops up right away. Plus when printing label, you can tell it to automatically print a return label. This makes it very convenience especially **What do you dislike about Endicia?** There have been instances of "communication errors" popping up which requires to restart the software. Updates recently have taken care of that problem. **Recommendations to others considering Endicia:** Aside of having an Endicia account, I would strongly recommend having a UPS account, using World Ship. I mainly use Endicia but during weekends, having UPS is good and also good for return labels that you can slap on any box (the USPS return labels require you to use a priority pouch). As for printers, I use a Zebra Thermal printer, ZP 450 and it works perfect with Endicia. **What problems is Endicia solving and how is that benefiting you?** Cost effectiveness for sure, plus unlike Stamps.com, they automatically charge you when you balance runs out. ### 10. Great for tracking orders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Endicia?** Very easy to track orders without having to ask our warehouse for tracking information. Clearly shows tracking information, price of shipment and very detailed information about the package en route. Endicia also makes very detailed spreadsheets of all past orders including tracking number, weight, price, customers name, reference numbers etc. It has a lot of other helpful features our shipping department uses. **What do you dislike about Endicia?** I pretty much like everything I use in Endicia except if you are looking to track a specific package you have to indicate if the package was shipped in the last 7 days or the last 30 days. If the package is older than that you have to put in a one month date range when the package was shipped dating back as far as about a year. It is just a minor thing as it takes a little bit of extra time to research older packages. **Recommendations to others considering Endicia:** We have been very happy using Endicia and would recommend it to others. **What problems is Endicia solving and how is that benefiting you?** The main problem it has solved is having easy access to tracking numbers and shipment prices without our warehouse having to relay that information to us. You can figure out a shipment by putting in customers name, address, reference number or tracking number. We also have easy access to freight prices which is very helpful. ### 11. Great option for postage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2018 **What do you like best about Endicia?** The software is easy to use and regular updates keep you in line with postal rates. We print regular letter postage and also print labels and postage for packages (U.S. Postal Service is the best deal for packages, IMHO). Easy to add postage when you run low. **What do you dislike about Endicia?** Not much to complain about - the interface is a little cludgey and you have to get used to where things are (regular postage versus packages, getting the printer working correctly). **What problems is Endicia solving and how is that benefiting you?** We use Endicia for all of our business-relalted mailing needs in combination with the DYMO label software for address printing. ### 12. Won't Return Money After $175.00 "Mistake" **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Endicia?** They were fairly reliable, but they have gone completely downhill the last few years. **What do you dislike about Endicia?** On 1/12/2018, Endicia took $175.00 out of my bank account without warning or billing me. When contacted, they eventually said they "wrote down 2017 instead of 2018" and that caused the charges. They refuse to return the money to my bank account and instead say they're issuing a check, which is going to take "a few weeks". I have bills to pay, I can't wait a few weeks for them to return the money they fraudulently took out of the account. Additionally, they promised me three months of free service after I asked them for compensation. They are refusing to provide that free addition to my service, saying I had to call them to "validate" my account - that account has been open and active for ten years, so the sudden "validation" when they made the mistake makes no sense, other than them trying to get out of what they promised. So I did call them, which is very painful for me, and went through answering all their questions. They said the account would be restored. Then they turned around and said that I needed to call them again! They have provided neither the money they "mistakenly" took nor the free service they promised... **Recommendations to others considering Endicia:** Don't even think about using their service, they no longer have any clue as to customer service, and they will NOT fix the problems they themselves caused, and they don't keep their promises either. **What problems is Endicia solving and how is that benefiting you?** On 1/12/2018, Endicia took $175.00 out of my bank account without warning or billing me. When contacted, they eventually said they "wrote down 2017 instead of 2018" and that caused the charges. They refuse to return the money to my bank account and instead say they're issuing a check, which is going to take "a few weeks". I have bills to pay, I can't wait a few weeks for them to return the money they fraudulently took out of the account. Additionally, they promised me three months of free service after I asked them for compensation. They are refusing to provide that free addition to my service, saying I had to call them to "validate" my account - that account has been open and active for ten years, so the sudden "validation" when they made the mistake makes no sense, other than them trying to get out of what they promised. So I did call them, which is very painful for me, and went through answering all their questions. They said the account would be restored. Then they turned around and said that I needed to call them again! They have provided neither the money they "mistakenly" took nor the free service they promised... ### 13. Used for the last 10 years, great product for many uses. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Endicia?** We run an e-commerce business and process a lot of shipments daily. We don't use this product for everything but we do use it daily. I use it for my prepaid return shipping labels as it allows direct editing of the label layout very easily and quickly. I also use it for orders that don't sync up with my ShipStation account. **What do you dislike about Endicia?** I don't like that you have to pay for the premium services as I'm sure they are making some margin off of the shipping itself. In order to hide the shipping cost you have to have a paid account. I don't like that when you switch between a paid account and unpaid you have to change to and from "Stealth Postage". I think that it would also be useful if you were able to have presets where it automatically set up the shipping depending on the service type. **Recommendations to others considering Endicia:** I love it, if you ship less than 20 orders a day just use the free version and it is a great product! **What problems is Endicia solving and how is that benefiting you?** I use it when creating prepaid shipping labels and also some international orders. The best thing about it is how you can change addresses and the layout seamlessly and get what you need and also change sizing and the entire layout if needed. The main benefit is the easy of use and it is very quick and efficient. I don't want to have to go through a number of screens in order to create a label, with this you can easily switch between template (sometimes automatically) and do what you need to. ### 14. Simple Shipping Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Endicia?** I like that all of our USPS shipping can be controlled an monitored on the website and the shared software. I like that processing a refund for mis-purchased shipping labels is as easy as entering the tracking number. I like that there is a postage calculator on the site. **What do you dislike about Endicia?** There really isn't anything that I dislike about Endicia. **Recommendations to others considering Endicia:** Simply gotta try it out, you will love it! **What problems is Endicia solving and how is that benefiting you?** Shipping of course ### 15. Shipping software made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2018 **What do you like best about Endicia?** It is an easy to use software, it offers many different printer options, and is easy to setup. **What do you dislike about Endicia?** I cannot think of anything that I've run into consistently that would be enough for me to request a change in the software. **What problems is Endicia solving and how is that benefiting you?** Printing postage / Shipping labels. ### 16. If you ship USPS, this program is a need for you. **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon J. | IT Support Technician, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2016 **What do you like best about Endicia?** Standalone app, keeps track of past shipments and addresses. Automatically updates postage prices. Integrates scale into program for weights. Also fills out customs forms for international shipments. **What do you dislike about Endicia?** Sometimes does not like P.O boxes in quick print. **Recommendations to others considering Endicia:** Dazzle is a great program that uses the Endicia background. If you ship USPS at all. I'd recommend this software. **What problems is Endicia solving and how is that benefiting you?** We needed a USPS postage program and this one was the recommended program. It has helped us ship USPS packages without going to the post office and buying postage. ### 17. Not recommended for businesses with $5K or less in yearly postage costs **Rating:** 0.0/5.0 stars **Reviewed by:** Dena B. | Executive Director, Museums and Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2017 **What do you like best about Endicia?** Media mail option, batch mailings, and verified addresses. **What do you dislike about Endicia?** Monthly subscription-based charges are excessive for organizations that only have 1-2 batch mailings per year. The batch process makes it easy to accidentally double or triple charge for postage. The rates are higher than USPS. **What problems is Endicia solving and how is that benefiting you?** Batch mailings of media and newsletters for our small non-profit. ### 18. Makes shipping and printing labels seamless and easy. Works very well for our smaller orders. **Rating:** 3.5/5.0 stars **Reviewed by:** Travis W. | Account Executive, Building Materials, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2016 **What do you like best about Endicia?** Being able to ship and print from one program is very beneficial. You can copy and paste an entire address into the address box. There is not separate box for each and every field, that makes it nice. No need to go to a post office either, you can just send everything with your normal USPS pickup. **What do you dislike about Endicia?** Lack of service. The company doesn't work on the weekends so Mondays are typically swamped if you need any type of service. By the time you get an answer, you may as well just tried to figure out the issue yourself or attempted to use another shipping service. **Recommendations to others considering Endicia:** Give the free trial a go. You'll definitely save some money, but only if you have a substantial amount of USPS packages to ship daily. I would say if you have at least 50 or more packages daily, then this will more than pay for itself. All in all, it does what it says it does. There really isn't a shipping service that you can go wrong with, as long as you have a specific number daily, then it will be well worth it. **What problems is Endicia solving and how is that benefiting you?** We run a small order department that ships 200-300 small orders daily. Using Endicia helps us streamline and get better rated on our USPS packages that we are sending. We send out a ton of sample kits as well and the use of this service just helps keep the costs down. ### 19. Not very user-friendly **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2016 **What do you like best about Endicia?** the ability to create labels with the IMPB while we wait for the post office to sort out issues preventing us from being able to load shipping services files **What do you dislike about Endicia?** It is not very user friendly. If you mess up labels and already printed them, you have to apply for a refund which takes about 14 days. If you need to recreate those labels while you wait for the refund, you have to pay the money for postage again. Once you get the refund, it sits in your Endicia account and you are not allowed to withdraw it which is a waste if you don't do labels often. Also, if you run from multiple machines, you will not be able to view the postage log for transactions you ran on the other computers. The activity log seems to be linked to each PC. **Recommendations to others considering Endicia:** Try to get your IMPB certification if you can so you can do it yourself. This software causes headaches. **What problems is Endicia solving and how is that benefiting you?** n/a ### 20. Does what it should **Rating:** 5.0/5.0 stars **Reviewed by:** Danny R. | Technology & Product Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2016 **What do you like best about Endicia?** Simple integration and pretty much hands off after that. Can use my AMEX! Would love to be able to manage multiple endicia accounts from one master logins. **What do you dislike about Endicia?** Everything works as it should and there is nothing that I really would say I dislike. Everything functions and performs up to par. **What problems is Endicia solving and how is that benefiting you?** USPS first class mail, parcels and priority mail. ### 21. Endicia is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Yana S. | Creative Director, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2016 **What do you like best about Endicia?** Indicia is super very easy to use. All you need to do is just sign up and install there software. The company provides 30 free days to try out the program and see how much you like it. We instantly fell in love with Endicia and are using it ever since for all our shipping needs. The software allows you to customize shipping labels adding your logo, promo codes or anything else you'd like. Customer service is always reachable by phone right away and attentive. All issues we had were solved right away or at least the same day. We print appx. 150 labels a month and overall service fee is appx. $20 which is a great deal. **What do you dislike about Endicia?** There are two completely different subscriptions for PC and Mac users, so we only use the software on one of our computers. We are also not happy with the UPic insurance company they use. They are way more complicated than regular USPS insurance. It's almost impossible to get insurance money back if you printed a wrong label with insurance feature. **Recommendations to others considering Endicia:** Endicia is the best. It allows us to fully customize shipping labels and use them as extra marketing tool. **What problems is Endicia solving and how is that benefiting you?** Endicia allows us to fully customize shipping labels. This is an awesome marketing tool. We add our logo to each label together with promo codes and website address. This helps to improve brand awareness and attract more customers. ### 22. A great shipping program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2016 **What do you like best about Endicia?** Simple and easy to use. Better prices than the post office. **What do you dislike about Endicia?** Sometimes I have trouble with layout on my label printer not working correctly. **Recommendations to others considering Endicia:** Don't wait, just use it! **What problems is Endicia solving and how is that benefiting you?** Shipping without going to the post office and waiting in line saves time. Tracking info for my customers is a useful tool. ## Endicia Discussions - [Does endicia charge a monthly fee?](https://www.g2.com/discussions/does-endicia-charge-a-monthly-fee) - [What is the difference between stamps com and endicia?](https://www.g2.com/discussions/what-is-the-difference-between-stamps-com-and-endicia) - [What endicia professional?](https://www.g2.com/discussions/what-endicia-professional) - [How does endicia work?](https://www.g2.com/discussions/how-does-endicia-work) - [View Endicia pricing details and edition comparison](https://www.g2.com/products/endicia/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+14%3A57%3A28+-0500&secure%5Bsession_id%5D=75dcdda3-1dcf-4ef4-bb65-9cf29d49474c&secure%5Btoken%5D=5696f48136284c9a62db3fb77a3fcd507414206c0d2701ef281c91c644f54cd2&format=llm_user) ## Endicia Features **Design** - Templates - WYSIWYG - Compliance - Autofill **Printing** - Printers - Barcodes - Security ## Top Endicia Alternatives - [BarTender](https://www.g2.com/products/bartender/reviews) - 4.2/5.0 (36 reviews) - [Linnworks](https://www.g2.com/products/linnworks/reviews) - 4.3/5.0 (95 reviews) - [Loftware Cloud](https://www.g2.com/products/loftware-cloud/reviews) - 4.3/5.0 (78 reviews)