---
title: CINC Reviews
meta_title: 'CINC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 204 reviews by the users' company size, role or industry
  to find out how CINC works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 204
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# CINC Reviews
**Vendor:** Comissions Inc.  
**Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 204
## About CINC
Turn your database into a databank. CINC is the premier lead generation and conversion engine helping real estate agents increase their ROI and develop a valuable asset. CINC‘s 50,000+ top producers power their teams to drive bigger business and a better life. Now is the time to increase the value of your business. CINC allows you to: --Capture New Leads with Paid Search &amp; Paid Social --Identify Now &amp; Future Business --Nurture Leads in Your Database --Convert Leads into Homebuyers &amp; Repeat Business



## CINC Pros & Cons
**What users like:**

- Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows. (12 reviews)
- Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts. (9 reviews)
- Users value CINC&#39;s **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration. (7 reviews)
- Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions. (7 reviews)
- Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly. (6 reviews)
- Business Growth (6 reviews)
- Users value the **user-friendly CRM** of CINC, enhancing communication and efficiency in managing client relationships. (6 reviews)
- Training (6 reviews)
- Educational Resources (5 reviews)
- Efficiency (5 reviews)

**What users dislike:**

- Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information. (5 reviews)
- Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts. (4 reviews)
- Users find the **learning curve steep** , making onboarding and effective use challenging for some team members. (3 reviews)
- Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support. (3 reviews)
- Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options. (3 reviews)
- Users often find the **mobile app clunky** and experience limitations with backend control and static features. (2 reviews)
- Users experience significant **call issues** with CINC, facing challenges in client communication and response rates. (2 reviews)
- Users find the **email limitations** frustrating, as they cannot add multiple addresses or property websites for clients. (2 reviews)
- Email Management (2 reviews)
- Users find the CINC platform to be **very expensive** unless used efficiently, demanding a tech-savvy approach. (2 reviews)

## CINC Reviews
  ### 1. Advance Data Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about CINC?**

The ability to create custom labels, search & filter is your database is a next level orgazional tool.

**What do you dislike about CINC?**

I would like to see more tools to help create emails more interactive and eye catching. Most agents are not experts in creating attractive email templates. What CINC provides is pretty standard. I use a power dialer, MOJO, that has a traffic email tools to add photos, buttons, change colors and more.

**Recommendations to others considering CINC:**

This is the most advanced CRM's that I have used. Was with any program, you should study the system to not  only know what it is capable of but understand how it works. What helps me is that try to learn 1 new tool at a time and implement it into my business. Next thing you know you have multiple AutoTracks preforming to specific leads. And direction marketing campaigns for listings. Make uses of the Reminders, they keep me organized for daily follows up.

**What problems is CINC solving and how is that benefiting you?**

With the use of AI, I'm able to send out the most accurate messages at precise timing catching the buyer active when it counts most. I love the AutoTrack system, I'm able to build strategic campaigns to bring leads back to CINC and monitor & track their uses. With hope that leads with interact with AI more.

  ### 2. Best CRM for Real Estate Agents on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about CINC?**

The easy to use interface, the lead generation system as well as the ability to customize and moderate the platform. The reminders and pipeline stages are easy to use to keep you on top of your leads and there is even a recruiting lead database that is kept separate from the buyer/seller leads. It is simple for me to run my ISA team and for them to assign leads to agents that best fit the leads personality profile. It is easy for us to view properties prospects have looked at to more easily vet them. Another powerful feature is the filtration system, this is extremely helpful.

**What do you dislike about CINC?**

The fact that you cannot set a drip campaign to be sent out on a specific date and time for all leads on the drip- it would be very valuable to have this option for monthly newsletters and such. Also, the search function needs a lot of work. And I do mean a lot. The e-mail system could use some more formatting options (font, for one). The personal web pages could be more customizable to be in line with more professional sites. A great CRM and personal site is a massive draw for users.

**Recommendations to others considering CINC:**

For a paid CRM service you will not go wrong. I have used other high end CRM's built for Realtors, and me being in Canada, the others were not as tuned for the Canadian space as CINC is. In terms of cost, it is pricey, but the support and services available make it worthwhile. That being said, there are cheaper CRM's out there, but of course, you get what you pay for.

**What problems is CINC solving and how is that benefiting you?**

We needed a lead generation platform that could be an all in one solution- we found it. We have benefitted by training our agents how to properly use the system to boost their sales from 30-80% over 2 years.

  ### 3. CINC is great for an individual and/or a team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke S. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2020

**What do you like best about CINC?**

The most helpful thing is the leads coming in - people to actually call. This is great for new team members that don't know where to start. It's also an easy to use platform and the training is second to none.

**What do you dislike about CINC?**

Honestly, the only downside I can think of is that it's so robust sometimes my agents get lost in what to do, how to use it, etc. They get overwhelmed. It's very VERY important to train your team on it, don't just throw them in.

**Recommendations to others considering CINC:**

Take as much training as you can. Set reminders!! And, if you have a team ... ensure you inspect what you expect and get in to see your team member's notes, reminders, etc.

**What problems is CINC solving and how is that benefiting you?**

Giving my team people to call. This is in addition to our personal sphere and such. So, these leads and the closings from them are icing on the cake. This helps greatly with my value proposition as a team leader.

  ### 4. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren E. | Realtor at Holmes Burrell , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about CINC?**

I am a person that always has a written list to do things. The only thing with that is the page will turn and the thought, task or even phone number of a potential client gets lost. I can't tell you how much my life has changed using CINC. I can set reminders for myself in months advance, I can stay in front of my leads a lot more efficiently and track anything I need for my business. They also offer many templates to help "nurture" clients and your sphere of influence. I also get many compliments from my clients that they have never experienced such a beautiful and organized platform. No more paper lists for me!

**What do you dislike about CINC?**

The only thing I would improve on this product is an easier way to import leads. Changing brokerages it was hard submitting my leads and having them sign in each time to get rid of the "flags." But, this could also be a good thing because it opted people that truly wanted to work with me go into my system and clean out older stagnant leads. Great fresh start.

**Recommendations to others considering CINC:**

Quick, easy, painless. If you need daily. reminders and help generating leads or just nurturing them then this is perfect for you.

**What problems is CINC solving and how is that benefiting you?**

Problems I am solving with CINC is being more organized, not able to procrastinate on my tasks and staying in front of my leads- ultimately generation more business which is a benefit I have realized.

  ### 5. Successful banking programming is achieved by fives.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2021

**What do you like best about CINC?**

The cinc system has in its power an internal control precision for collection levelings and credit value account adjustments of your company's transactions, operating under a computerized tracking assistance tools assistance of bank data sharing, lead management, systematization of customer care referrals, foreground business plan checking analysis, scalable documentation directions, import code administrations, encrypted data algorithm formation, production efficiency upkeeps, workflow growth designs, payment reconciliation report creation, exercise prosperous levels of cloud web communication authenticating real estate inventory managements incredibly.

**What do you dislike about CINC?**

Actions originated with the scalable financial documentation system of zinc programming, are contained by bank data linkage error, in which occurs template display misalignment and marketing report conduction failures, client information analysis mismatches, mismatches of organizational follow-up of appointments for customer relationship, calendar managements where audit dates are constantly changed due to such error, budgets for real estate constructions with failed estimates are developed with this application which should be configured for the total benefit of my company.

**Recommendations to others considering CINC:**

I recommend the zinc program, since its power of route analysis loading, allows me to manage a great automation of product purchase invoices loading, payroll management handles, sales financing for the commercial area, customer assistance customizations, database imports for the balance of negotiation purchases valued in statistics of drip campaign follow-ups, technical message sending via email, prioritization of shared screen usage, productivity report sending administration, activation of contact grouping in the cloud, direct user interactions through a professional instant messaging panel, make this server highly recommended.

**What problems is CINC solving and how is that benefiting you?**

Zinc program allows me to recognize online payments, authenticate bank account check verifications, smart growth markup customization, portfolio backup activations, segmented performances in sales focus strategies, informative financial operability formations, direct access digital imports, conducting cloud web communications, origin administration of scalable sales valuations, accounting definition of business solutions, specific business documentation handles, differential audit check funding for numerical calculation failure control are achieved using this program.

  ### 6. Awesome platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janine P. | Broker/REALTOR, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2020

**What do you like best about CINC?**

Ease of use for notes, reminders, property searches, templates

**What do you dislike about CINC?**

the "terms & conditions" for manual entered leads which prevent us from automatically being able to interact with a lead immediately without them having to find an email and accept.

**Recommendations to others considering CINC:**

Be ready to learn it early on... don't sign up for it expecting it to "work" day one... you have to work the system on a daily basis, getting everything set up so it flows.

**What problems is CINC solving and how is that benefiting you?**

streamlining of time... no need to re-enter lead info in the MLS. Being able to immediately get property listings to clients. Agent accountability - knowing if they're making calls, keeping in touch with the leads we've purchased.

  ### 7. The CRM that keeps improving!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bingle P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about CINC?**

The Brooks Team was one of the two initial beta teams in Las Vegas to use this cutting-edge platform, which contains over 23,000 active buyers/sellers. Averaging about 300 buyer leads monthly, our platform proves to be a valuable marketing resource for sellers.

**What do you dislike about CINC?**

There is room for improvement. We do a lot of niche marketing, so our needs are specific.

**Recommendations to others considering CINC:**

It takes patience to learn, but our Account manager Andres has been great and very helpful!

**What problems is CINC solving and how is that benefiting you?**

This platform consistently generates buyer leads!

  ### 8. CINC - One of the greatest CRM Platforms for real estate agents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gibran H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

Their support is by far the most responsive and best in the industry.  They answer all of your questions within hours, are constantly updating and making improvements, and best of all - they actually listen to their client's needs. Anyone who has used a CRM knows how important it is, and this is by far one of the best for real estate agents.

**What do you dislike about CINC?**

The only complaint I would have is that the CRM is mainly focused towards buyers. While it has some tools for sellers, these could be more robust.  I suspect however, that they are likely working on this behind the scenes and will continue to release more tools in time.

**What problems is CINC solving and how is that benefiting you?**

Client communication is the number one complaint in real estate. CINC helps solve that will all of their amazing tolls and features, such as behavioral automatic messaging, auto track responses, and so many more it would be impossible to state them all on this review.

  ### 9. Worth every penny!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John V. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about CINC?**

Exceptionally powerful CRM, beautiful website designs, complete IDX integration, automated marketing tools second to none, and fantastic training and account support.

**What do you dislike about CINC?**

Slightly on the expensive side, a little cheaper would be nice for small teams.

**Recommendations to others considering CINC:**

Don't let the cost scare you, you get what you pay for. Cheap providers provide little support and require you to do most of the work.

**What problems is CINC solving and how is that benefiting you?**

I'd go out of my mind trying to manage lead and client followups without CINC. With hundreds in my database, growing every day, I leverage CINC's platform to help me stay on top of day-to-day communications, automated marketing, etc.

  ### 10. Cinc is great tool that needs to offer more for free!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Neil L. | Realtor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about CINC?**

Cinc has been a great tool for keeping track of clients thus far.

**What do you dislike about CINC?**

Many of the best features are add one.  The cost is high.

**What problems is CINC solving and how is that benefiting you?**

Maintaining and organizing my clients and leads much better then without it.

  ### 11. A must have tool for your real estate business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about CINC?**

My favorite feature is the CINC Artificial Intelligence.

**What do you dislike about CINC?**

That all of my agents don't fully utilize all CINC has to offer.

**Recommendations to others considering CINC:**

This is a tool that we could not live without. It has so many different functions for our team.

**What problems is CINC solving and how is that benefiting you?**

We're responding quickly to leads with AI and increasing the value of the consumer experience.

  ### 12. Had great success with the platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about CINC?**

The organization and ease of use to manage leadsw

**What do you dislike about CINC?**

So far just AI has been underwhelming. It has caused more confusion for clients than good

**Recommendations to others considering CINC:**

Jump right in and check out all the trainings available

**What problems is CINC solving and how is that benefiting you?**

The follow up. Just figured out the ability to have the dialer leave a prerecorded voicemail

  ### 13. Utilizing CINC as a new agent has been key to my success.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2020

**What do you like best about CINC?**

It’s so user friendly. The database is easy to navigate.

**What do you dislike about CINC?**

The email templates seem to be a little too short.

**What problems is CINC solving and how is that benefiting you?**

As a newer agent, it has been helpful to have leads that I can nurture. The database is set up to support leads to clients during the entire home buying process.

  ### 14. CINC is like driving your Grandpa's Ford LTD

**Rating:** 2.5/5.0 stars

**Reviewed by:** Cindi H. | Realtor/Broker/Public Speaker/Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2020

**What do you like best about CINC?**

The database idea is great and it's a good starting point for new agents.

**What do you dislike about CINC?**

It needs a refresh. I used CINC for several years, and it served me well in the beginning, and then it was time to move on to something more stream lined - not to mention - less expensive. CINC is like my Grandpa's `1974 Forf LTD.  You know there are Porsches out there but the ride is comfortable so you stay put. It is only after moving FROM CINC that you realize how dated it is. 

Customer support is great. CINC is just not intuitive.

**Recommendations to others considering CINC:**

The platform is great. The sales people are great. Onboarding is great. Customer service is great. But they get a big FAIL for account service and accountability. If I'm spending $1000/mo on online ad spend, I went to see where/how the $$$ are being spent, PPC, etc. I also want to see the ads that are running. I have requested this several times and it has not been provided. My first account rep was great. I was then passed on to two additional reps that seemed very new.

**What problems is CINC solving and how is that benefiting you?**

It's a great platform for online lead genertion - and for maintaining your existing database. It's just clunky.

  ### 15. CINC delivers!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick S. | Owner/Founder/Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

CINC is amazing technology but it's the people behind the scenes that make it so special.  Heather, Steve, Cayla, Doug, Lance, Matt, and Alvaro are just a few of the rock stars that come to mind when I think of the standouts there.  They have delivered for me time and time again and they are the reason that I am a loyal user.

**What do you dislike about CINC?**

I really wish I could come up with something...maybe it would be nicer if they were less than a 2 hour drive away.  :)

**Recommendations to others considering CINC:**

talk to the people, you will be glad you did.

**What problems is CINC solving and how is that benefiting you?**

CINC helps me run my team....I would be lost without them.

**Official Response from Jamie Quenzer:**

> Rick, thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, that we truly have a great team! We count ourselves lucky for clients like you. We look forward to seeing you soon at one of our in-person events. Let us know if we can help with anything in the meantime. 

  ### 16. Great product, amazing support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanna L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2020

**What do you like best about CINC?**

Remarketing, list cast, lead activity tracking, cost of leads, support, autotracks are great

**What do you dislike about CINC?**

Need better listing support and transaction management With checklists  with automated emails to sellers and reminders of transaction steps. Brivity has a great one.

**Recommendations to others considering CINC:**

Great lead generating tool.

**What problems is CINC solving and how is that benefiting you?**

Hopefully Recruiting and being a small brokerage Owner i have the tools guys with big guns have

  ### 17. Best CRM for Real Estate professionals!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2020

**What do you like best about CINC?**

Able to keep track of leads. Set reminders. And make notes.

**What do you dislike about CINC?**

I'd like to be able to export to a spreadsheet.

**What problems is CINC solving and how is that benefiting you?**

Keeps track of leads and able to make notes and set reminders.

  ### 18. Great and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** ashlee s. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2020

**What do you like best about CINC?**

I love that it bring a lot of leads and its pretty easy to use.

**What do you dislike about CINC?**

The app could use a little bit of updating, it seems to lag and glitch a lot

**What problems is CINC solving and how is that benefiting you?**

I can reach more people and also can mass email/text.

  ### 19. We have used CINC for approximately 2 years. The customer service is some of the best ever!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carrie L. | Associate Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2020

**What do you like best about CINC?**

Customer service is great! Account manager is amazing. We got off to a rocky start with account managers that were not responsive, but in the last 18 months that changed and we have an amazing account manager now.

**What do you dislike about CINC?**

Cost, but you also get what you pay for. There are several other similar systems that are less expensive but less quality leads.

**Recommendations to others considering CINC:**

Have a dedicated person be the CINC specialist.

**What problems is CINC solving and how is that benefiting you?**

Being able to contact a large amount of leads in a short time. Our production has increased due to the system

  ### 20. Cinc listens, reacts, and produces.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack W. Z. | Real Estate Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2020

**What do you like best about CINC?**

They listen to my thoughts and needs. We collaborate together to make a productive site. They are always looking to stay ahead of the norm and stay ahead of the rest  of the market.

**What do you dislike about CINC?**

Not truly sure ...
Overall I am highly satisfied

**Recommendations to others considering CINC:**

Ask for your specific market needs, they will help dissect and guide in the proper direction.

**What problems is CINC solving and how is that benefiting you?**

Figuring out the property target markets for us. The site(s) are gaining traction and are even starting to gain organic power

  ### 21. AI is the bomb

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron H. | Senior Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about CINC?**

AI does such a great job preparing buyers for an agent we hit the brakes hiring an inside sales associate for now.

**What do you dislike about CINC?**

no dislikes. the system does everything we want it to. It's like a perfect hire.

**What problems is CINC solving and how is that benefiting you?**

staying in touch with our database better then we used to.

  ### 22. CINC Is The Heart of Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rich S. | Team Leader Team Shelley Homes, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

CINC has a great lead Gen' program that flows into the CRM. It's powerful technology. We've been using CINC for 3 years. I couldn't imagine running a team without this tool.

**What do you dislike about CINC?**

There really isn't anything I dislike about CINC.

**What problems is CINC solving and how is that benefiting you?**

I'm able to disburse leads to our 30 agents effortlessly. I can hand pick which agent each lead works best for. The Seller Evaluation App has created countless listing opportunities for us.

  ### 23. Best Lead Generation System Out There!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

User friendly website makes it easy for customers to find properties on the site.

**What do you dislike about CINC?**

I am happy with Cinc and their customer service. Any issues get resolved quickly!

**What problems is CINC solving and how is that benefiting you?**

Updating search parameters.

  ### 24. Cinc Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about CINC?**

The ease of communicating via texts, calls, emails and now VIDEO!

**What do you dislike about CINC?**

So many shiny objects....Can be a bit distracting.

**What problems is CINC solving and how is that benefiting you?**

Taking the thinking out of my brain and using the systems cinc created to follow up and bring value to my prospects.

  ### 25. Have TWO platforms and CINC is a huge part of our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

I love that CINC is a system ready to sign up for and to run with - easy setup!

**What do you dislike about CINC?**

Our hardest time with CINC is learning ALL the amazing tools within the system. There are so many! It's a good problem to have.

**What problems is CINC solving and how is that benefiting you?**

Having leads ready to go to call immediately from day one for agents on my team is a huge benefit. Also, the ability to add/decrease leads when needed is also great to monitor for agents.

  ### 26. Works as designed...

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

The product provides a workspace for obtaining, cultivating, and closing leads.  It takes time and consistent effort to convert the leads over time, but as leads come in my pipeline fills almost automatically.  There are short-term and long-term prospects that provide opportunities for "now" business and future business...

**What do you dislike about CINC?**

I would prefer higher quality leads, even if it means lower quantity (ie. correct contact information, email verification, etc)

**What problems is CINC solving and how is that benefiting you?**

Pipeline management is something I'm hoping to improve with CINC...up to now I've had another agent working the leads and it seems all leads have just stayed in the pipeline...hoping to now capitalize on some of the leads, and convert them into sales.

  ### 27. Amazing customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about CINC?**

Whenever we have questions about how the platform works. Their customer service is always available to help. They listen and try to make things work the way you want!

**What do you dislike about CINC?**

So far so good. The only issue is the price

**Recommendations to others considering CINC:**

Na

**What problems is CINC solving and how is that benefiting you?**

The system didn’t send the auto track for clients. They fixed it in a couple of days

  ### 28. CINC good at getting me clients

**Rating:** 4.0/5.0 stars

**Reviewed by:** PHOEBE T. | REALTOR, INVESTOR, RELOCATION SPECIALIST, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

If I don't get in touch with a client immediately CINC does that for me.

**What do you dislike about CINC?**

Some of the people who get to my site are not in areas I cover.

**Recommendations to others considering CINC:**

Make sure you know (from the start) all the things CINC can do for you or you may not get all the benefits.

**What problems is CINC solving and how is that benefiting you?**

CINC helps me increase my commissions earned by attracting buyers and sellers.

  ### 29. CINC review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

They promised to deliver Google and FB leads and they have. They have a great platform for prioritizing your calls. My rep is Nelson. He is always available and always willing to help.

**What do you dislike about CINC?**

Not much to not like other than it is expensive. It has paid for itself a couple times over. With more manpower on my end my ROI would be even higher. I'm working on that!

**What problems is CINC solving and how is that benefiting you?**

As the team lead my main function is to provide my team leads. CINC allows me to keep my buyer's agents satisfied. They always have new leads to call on.

  ### 30. Great system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane B. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

The whole system is great.  They have a lot of great tools to use for your business.

**What do you dislike about CINC?**

Some of the leads you get are not the greatest.

**Recommendations to others considering CINC:**

It will increase your business if you use all the tool correctly.  Cinc University is a must!

**What problems is CINC solving and how is that benefiting you?**

I am getting more leads and increasing my business. The platform is so easy to use.

  ### 31. Good CRM and ad spend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2020

**What do you like best about CINC?**

CRM is great, targeted ads bring quality leads

**What do you dislike about CINC?**

Not much to complain about but at times the ads target areas I do not work in

**Recommendations to others considering CINC:**

I have used it  for years and although its expensive, it always pays for itself with a profit, year after year

**What problems is CINC solving and how is that benefiting you?**

Quality lead flow and easy to keep leads getting automated updates

  ### 32. CINC review by OK Broker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather S. | Licensed Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

Customer service from  CINC reps is always quick and helpful. Top notch trainings too.

**What do you dislike about CINC?**

Leads tend to be more “pipeline” and not immediate; but if worked they can eventually pan out.

**What problems is CINC solving and how is that benefiting you?**

CINC’s CRM gives our agents a great platform to manage leads and call from. The mass texting and coming soon email options are great resources too.

  ### 33. Work it and it pays!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheyenne S. | Realtor, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2019

**What do you like best about CINC?**

You can see all of what the client is searching for. If you learn the system you can profit from it. Do all your work from the website dashboard and do not waiver from this. If you text and email and call from the CINC app, this also helps keep track of the client's actions and what they are doing and how you have communicated. CINC has a help section that has everything you could think of to ask and their support system 800 number is always on hand to answer your questions. 

**What do you dislike about CINC?**

Some of the leads aren't serious or are way out in timeframe, but there are also a lot of leads on the platform that ARE ready NOW or very soon and you have to work the system to grab those leads and get them closed!

**Recommendations to others considering CINC:**

You really have to use the system daily and make the calls. The leads do not close themselves. If you work the system the right way then it works for you. This is really an amazing system and can help new realtors and experienced realtors. 

**What problems is CINC solving and how is that benefiting you?**

I've closed 3 homes with CINC so far and also my agents and I are showing multiple clients homes right now. I have been to the CINC university and I've learned so much and it's really benefited. During the class, I've captured 4 leads in just a few hours that I'm already showing homes to!

  ### 34. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about CINC?**

Good leads from many places. Many diff options

**What do you dislike about CINC?**

People don’t answer the phone. Also some leads are false.

**What problems is CINC solving and how is that benefiting you?**

Call them over and over.

  ### 35. A Pillar of My Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

The CRM is excellent including the mobile app.Also, the leads on demand (PPC) are amazing!

**What do you dislike about CINC?**

I feel my website is dated. I wish there was more video.

**What problems is CINC solving and how is that benefiting you?**

Organized database. Lead Gen, Follow up.

  ### 36. Love Cinc!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about CINC?**

Cinc has been absolutely amazing at not only giving us new leads, but helping with consistent follow up with these leads.

**What do you dislike about CINC?**

Unfortunately a lot of leads give fake phone numbers or emails which makes it impossible to contact them

**What problems is CINC solving and how is that benefiting you?**

We are figuring out a better way to use Cinc for past clients.

  ### 37. CINC is my CRM of choice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2019

**What do you like best about CINC?**

I love that I am able to easily move from one lead to another lead without changing my whole screen. The texting, calling, and emailing buttons make follow up a breeze. The drip campaigns make lead generation more effective and efficient. 

**What do you dislike about CINC?**

I would like when new lead information comes through on an existing lead for that lead to generate to the top of my database. Otherwise, I may miss it or forget it when going through the almost 40k leads. 

**Recommendations to others considering CINC:**

Make sure you take the time to learn all of the features CINC has to offer!

**What problems is CINC solving and how is that benefiting you?**

We currently are not experiencing any problems with CINC. I love the new feature where we can add contact (emails) outside of CINC to our leads in CINC to keep records of all communication. I’ve used many CRMs and CINC does it all!

  ### 38. CINC helps us find leads!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Everett J. | Licensed Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2019

**What do you like best about CINC?**

After initial set up and learning, CINC is great because it delivers leads without much effort from our team.

**What do you dislike about CINC?**

It's hard to use its built-in CRM for keeping up with sold leads to maintain a good relationship.

**What problems is CINC solving and how is that benefiting you?**

It allows real estate professionals to broaden their sphere.

  ### 39. Amazing CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2019

**What do you like best about CINC?**

Cinc is the most reliable CRM system I’ve ever used. It has so many functions that let me stay in contact with all of my clients in a very consistent manner, and Cinc makes it extremely easy!

**What do you dislike about CINC?**

Haven’t found any downsides for the whole year I’ve used it.

**What problems is CINC solving and how is that benefiting you?**

Cinc has let me stay in contact with all of my clients in the exact way way I am supposed to, in a very clean, consistent manner and in a very personalized way yo every client.

  ### 40. CINC Made Starting this Position So Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mckenzie M. | Self Employee, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about CINC?**

How streamline and user friendly it is! It makes managing leads so easy. I feel like I know exactly what is going on with all of my leads and I’m less stressed and confused. 

**What do you dislike about CINC?**

I dislike some of the notification bugs. Other than that, I wouldn’t change anything!

**Recommendations to others considering CINC:**

Definitely try this out if you’re working in real estate!

**What problems is CINC solving and how is that benefiting you?**

It makes seeing all of the interactions you’ve had with clients in the past so easy, so you don’t have to remember little details, it’s all in the app!

  ### 41. Great CRM to capture and manage leads for real estate agents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamica  M. | Broker Salesperson, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2018

**What do you like best about CINC?**

Platform is easy to use and navigate. Highly recommend this CRM to capture and manage your leads. 

**What do you dislike about CINC?**

Wish the platform was a little prettier and offered versatility with other dialing platforms like sales dialer. Currently they only work with Mojo

**Recommendations to others considering CINC:**

I highly recommend this as we have gotten a lot of quality leads from CINC.

**What problems is CINC solving and how is that benefiting you?**

Capturing and managing lead to convert to real estate sales

  ### 42. Marketing Director

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalie A. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2018

**What do you like best about CINC?**

The option that you can have the leads come in via a pong system, or you can set up a round robin between all the sales staff! You can turn these features on and off easily! 

**What do you dislike about CINC?**

When using the phone app, sometimes the notes dont load as fast as the computer. We have run into sales staff calling the same lead based on the notes not loading. 

**What problems is CINC solving and how is that benefiting you?**

Increase in Gross Commision Income year after year. We've had the site  for about 8 years.

  ### 43. Great for scaling real estate business

**Rating:** 4.0/5.0 stars

**Reviewed by:** David B. | Director of Marketing, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2018

**What do you like best about CINC?**

What I like best about CINC is not necessarily the software itself but rather the team behind it. They are very flexible and very open to feedback. 

**What do you dislike about CINC?**

In my particular role, I also recruit agents for our team. Although CINC does have some functionality built for recruiting agents it is still not as robust as I would like it to be. 

**Recommendations to others considering CINC:**

Make the move! Definitely attend the training CINC U to become a master of the product. 

**What problems is CINC solving and how is that benefiting you?**

As a business we are currently using CINC to help our real estate agents scale their business and manage their client databases. It also allows us to assign leads to different agents in our organization. 

  ### 44. Commissions Inc - CINC Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason V. | Realtor, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2018

**What do you like best about CINC?**

All of the lead generation capabilities it offers

**What do you dislike about CINC?**

I really dislike that it cost so darn much.

**Recommendations to others considering CINC:**

If you are considering CINC, be prepared to put in the work to convert the leads that you generate. CINC isn't for people looking for NOW business because most of the leads generated don't start popping until somewhere around the 4th or 5th month. But, you will fill up your long term pipeline, and as long as you continue making the calls, the rewards can be quite lucrative. Like I mentioned before, be prepared to work because CINC requires "A LOT" of follow up via phone, text messaging, emails, etc.. But, as they say, fortune is in the follow up. 

**What problems is CINC solving and how is that benefiting you?**

I have been able to generate a good amount of leads each month using CINC. It's a bit pricey, but the functionality that the platform offers is amazing and definitely worth it.

  ### 45. Best CRM I’ve ever used 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary G. | Licensed Real Estate Salesperson, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2018

**What do you like best about CINC?**

CINC makes everything I do when making calls to clients so much easier.  The labels, tags, pipeline, filters and reminders make my work so much more organized and efficient. 

**What do you dislike about CINC?**

I do not like that there are some ways I cannot filter or take some mass actions.  

**What problems is CINC solving and how is that benefiting you?**

I call over 100 leads a day and CINC has made my life more efficient but allowing me to quickly call those I need to reach.  The biggest benefit is filtering by who I need to call today, it’s completely mindless for me. 

  ### 46. Clumsy, old system with many restrictions on your data. 

**Rating:** 0.0/5.0 stars

**Reviewed by:** Bryan C. | Broker, Broadcast Media, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2018

**What do you like best about CINC?**

website is good, lead capture is good .  support staff at basic level great.

**What do you dislike about CINC?**

Everything else. They are a company stuck on legal stuff and regulation first and then second on helping you grow your business.  

**Recommendations to others considering CINC:**

Buy another site - NOT this one.  

**What problems is CINC solving and how is that benefiting you?**

They'lll keep your domain if you leave or ask them to transfer. They'll block certain activities of follow up with certain leads.  I spoke to their CEO.  It was so ludicrous, I hung up on him.  This system is probably about 5 years ahead in theory and because of their bureaucracy it's 10 years behind.  I regret buying it.

  ### 47. Great experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about CINC?**

Its interface is extremely user friendly. It's simple & easier to find/do what you are looking to do. 

**What do you dislike about CINC?**

There are some functionalities that don't exist that would be nice to have. 

**What problems is CINC solving and how is that benefiting you?**

Its extremely simple to do basic lead management, follow up, etc. Its supported our eTeam and our ISA team for months just fine. 

  ### 48. Satisfied CINC User

**Rating:** 3.5/5.0 stars

**Reviewed by:** Todd F. | Community Association Manager/REALTOR® AMS, CMCA, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about CINC?**

User interface is very easy to maneuver through. Easily customizable for our needs.  Report functions are great.  Really like how invoice images can be uploaded.   Works great for reviewing homeowner information and homeowner association information. 

**What do you dislike about CINC?**

Really the only thing that I could say that I dislike is that the system logs you out too quickly if your are inactive for a certain amount of time.  Obviously this is for security reasons.  Other than that I have not found much to complain about.

**Recommendations to others considering CINC:**

Try it

**What problems is CINC solving and how is that benefiting you?**

We use CINC for accounting of HOA that we manage.  Accounts receivable, GL, budgets, sign-in sheets, delinquencies, vendor information.  Understand the CINC can also be used for work orders and also violation, but do not currently use it for these functions.  

  ### 49. Cinc is an encouraging and easy crm

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2018

**What do you like best about CINC?**

I can navigate mobile or desktop and place a drip campaign specific to their rating... I still have a lot to learn and their webinars at my convenience are avail for me and my team to work thru at convenience 

**What do you dislike about CINC?**

Longer time leads need more prequalification as it seems most don’t respond or answer their call

**Recommendations to others considering CINC:**

Not a quick lead system. Need patience

**What problems is CINC solving and how is that benefiting you?**

Manageable followthru templates that I am able to customize for my clients exist.  Sometimes if my other team members at working in it some duplication occurs. 

  ### 50. Lots of functionality 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about CINC?**

I love the many ways to organize my leads and filter through them. I also love being able to see how my leads are interacting with the linked home search site. 

**What do you dislike about CINC?**

Website seems really heavy and takes time to load sometimes. The accompanying app doesn't do enough..

**What problems is CINC solving and how is that benefiting you?**

I'm able to effectively keep up with my customers exact requests  and anticipate their needs based on their activity on my site.


## CINC Discussions
  - [What is the best way to use CINC as a full CRM?  Currently using as lead management/CRM only for CINC leads...](https://www.g2.com/discussions/27130-what-is-the-best-way-to-use-cinc-as-a-full-crm-currently-using-as-lead-management-crm-only-for-cinc-leads) - 3 comments

- [View CINC pricing details and edition comparison](https://www.g2.com/products/cinc/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-31+18%3A31%3A55+-0500&secure%5Bsession_id%5D=473bedc3-8788-4588-861b-1857508cc613&secure%5Btoken%5D=a7c9f45eb2448f8d28b2750946958a0f56ac47ab9f0791b0cc5a9633779a3df8&format=llm_user)
## CINC Integrations
  - [BombBomb](https://www.g2.com/products/bombbomb/reviews)
  - [Brivity](https://www.g2.com/products/brivity/reviews)
  - [Callingly](https://www.g2.com/products/callingly/reviews)
  - [Fello](https://www.g2.com/products/fello-fello/reviews)
  - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Keap](https://www.g2.com/products/thryv-keap/reviews)
  - [Sisu](https://www.g2.com/products/sisu-2022-05-20/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zillow](https://www.g2.com/products/zillow/reviews)
  - [Zillow Premier Agent](https://www.g2.com/products/zillow-premier-agent/reviews)

## CINC Features
**Relationship Management**
- Lead Generation
- Social Media Integration
- CRM Integration

**Client Management**
- Lead Scoring
- Contact Management
- Lead Generation

**Presentation**
- Website Builder
- MLS Integration
- SEO Strategization
- IDX Website

**Task Management**
- Marketing Automation
- Document Management
- Third-Party Integration

**Platform Features**
- Contact & Account Management
- Opportunity & Pipeline Management
- Task / Activity Management
- Listing Management
- Email Marketing
- Transaction Management
- Lead Management
- CMA Management
- Forecasting & Reporting
- Dashboards

**Platform Branding**
- Operability
- Brand Management

**Platform Content**
- Social Media Management
- Communication Management
- Website Management
- Campaign Building

**Agentic AI - Real Estate CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Natural Language Interaction
- Decision Making

**Platform Additional Functionality**
- Reporting

**Platform Integrations**
- Integration with Real Estate CRM
- Integration with Virtual Tour
- Integration with Real Estate Activities Management

## Top CINC Alternatives
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,494 reviews)
  - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews)
  - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews)

