--- title: CINC Reviews meta_title: 'CINC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 204 reviews by the users' company size, role or industry to find out how CINC works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 204 scale: '5' date_modified: '2026-07-17' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # CINC Reviews **Vendor:** Comissions Inc. **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 204 ## About CINC Turn your database into a databank. CINC is the premier lead generation and conversion engine helping real estate agents increase their ROI and develop a valuable asset. CINC‘s 50,000+ top producers power their teams to drive bigger business and a better life. Now is the time to increase the value of your business. CINC allows you to: --Capture New Leads with Paid Search & Paid Social --Identify Now & Future Business --Nurture Leads in Your Database --Convert Leads into Homebuyers & Repeat Business ## CINC Pros & Cons **What users like:** - Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows. (12 reviews) - Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts. (9 reviews) - Users value CINC's **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration. (7 reviews) - Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions. (7 reviews) - Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly. (6 reviews) - Business Growth (6 reviews) - Users value the **user-friendly CRM** of CINC, enhancing communication and efficiency in managing client relationships. (6 reviews) - Training (6 reviews) - Educational Resources (5 reviews) - Efficiency (5 reviews) **What users dislike:** - Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information. (5 reviews) - Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts. (4 reviews) - Users find the **learning curve steep** , making onboarding and effective use challenging for some team members. (3 reviews) - Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support. (3 reviews) - Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options. (3 reviews) - Users often find the **mobile app clunky** and experience limitations with backend control and static features. (2 reviews) - Users experience significant **call issues** with CINC, facing challenges in client communication and response rates. (2 reviews) - Users find the **email limitations** frustrating, as they cannot add multiple addresses or property websites for clients. (2 reviews) - Email Management (2 reviews) - Users find the CINC platform to be **very expensive** unless used efficiently, demanding a tech-savvy approach. (2 reviews) ## CINC Reviews ### 1. CINC Review **Rating:** 4.5/5.0 stars **Reviewed by:** Crysti L B. | Broker/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about CINC?** The platform and support of THE BEST...... account manager Alex!!! She really makes all the difference in learning tips and tricks for the platform, filters, strategies, suggestions, etc. **What do you dislike about CINC?** The leads aren't so great. A lot of them are 'just browsing' or 'just wanted to see a house' for whatever reason. Bad emails and phone #'s. Even after I paid for the verified leads...... **What problems is CINC solving and how is that benefiting you?** not sure ### 2. Great software and CRM for follow up and plenty of leads coming in! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about CINC?** The software/CRM is easy to navigate and find the info you want quickly. You can communicate directly from the site, automatically updating contact attempts and tracking conversations. **What do you dislike about CINC?** The cost can be tight, especially when starting out and building your database **What problems is CINC solving and how is that benefiting you?** Getting me in cantact with clients who are actively looking online. It is building my database for future clients as well as providing current clients ### 3. As a lender, it is not worth the money **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about CINC?** easy to communicate with the realtor, on clients **What do you dislike about CINC?** Most leads are not intrerested, spend alot of time following up with no closing. over the last year only closed 3 loans. Did 10 applications but most were not qualified and would not be able to purchase due to credit or income. As soon as our contract was up we closed our account. **What problems is CINC solving and how is that benefiting you?** I did not see any probles that CINC solved, just a bunch of junk leads. If you have someone full time to call, and follow up with leads on a daily basis this might be for you. It was better for the realtor as they were able to get some that wanted to list but not repurchase a new home. The realtor had about 9 deals for the year, but only 3 were purchase. **Official Response from Jennifer O'Connell:** > Thanks for taking the time to leave a review! We apologize that your experience with CINC didn't meet your expectations. We focus on early funnel leads and offer the tools for users to nurture them until they're ready to transact. It's true, you'll have to be able to dedicate the time to making the calls and following up to see the best return. And typically, we don't expect immediate closings. Although, it does happen! Our CEO shares more on the ROI of online leads and the average time to close in a webinar with Inman if you're ever interested in learning more and giving it another shot - https://www.cincpro.com/blog/what-is-the-roi-of-online-real-estate-leads ### 4. Cinc Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about CINC?** i canswer on time and make conact as soon as possible. **What do you dislike about CINC?** most of the clients donot answer or if i do get them on the phone most of them say they never contacted us, someone else used their nomber. i have not closed on a customer through this platform yet. i am persistant and will keep trying. **What problems is CINC solving and how is that benefiting you?** i guess it's a good lead capture platform, but these clients are not veted and are difficult to convert. **Official Response from Jennifer O'Connell:** > Hi! Thank you for taking the time to leave a review. We encourage you to get connected with your account manager or sign up for a live virtual or in-person training to maximize the benefits of CINC. Ask them about our new and improved AI and RealVerified leads! Keep being persistent, and there's no doubt success will come. ### 5. It’s been a great tool to keep track of my leads all in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Grant H. | Affiliate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about CINC?** The app on my iPhone has been very convenient while on the go. **What do you dislike about CINC?** Some of the automated text to clients can be confusing. **What problems is CINC solving and how is that benefiting you?** Managing leads so they are not lost. ### 6. Cinc is incredible **Rating:** 5.0/5.0 stars **Reviewed by:** Casey H. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about CINC?** I would highly recommend using Cinc. The website is amazing and very interactive. **What do you dislike about CINC?** nothing I love using cinc and very interactive **What problems is CINC solving and how is that benefiting you?** It is great having all of my client in one location ### 7. Good leads in quality/quantity. Customer support is friendly/knowledgeable. Easy to use CRM. **Rating:** 4.5/5.0 stars **Reviewed by:** Tom P. | Owner/Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about CINC?** Great customer support! Lead quantity is surprisingly good. Easy to integrate and start-up. **What do you dislike about CINC?** The time it takes to nurture the all leads. **What problems is CINC solving and how is that benefiting you?** Constant flow of new lead opportunities. Consistent and geographically convenient. ### 8. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Jen M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CINC?** I love that CINC is a full service platform. There is so much capabilities and extremely user friendly. **What do you dislike about CINC?** "The leads don't suck, you do." Sounds harsh, but I believe that it is more about consistency and delivery when reaching out. **What problems is CINC solving and how is that benefiting you?** We are working with our Account Manager on organizing to make things seemless and even easier to help be as efficient as possible **Official Response from Jennifer O'Connell:** > Hi Jen, Thank you for your positive feedback on CINC's full-service capabilities and user-friendly platform! Great mindset. Consistency is key for sure. We're glad that you and your AM have been connecting to find even more ways to get organized and increase efficiency. ### 9. I have experienced the opportunity to learn to better manage my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie E. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CINC?** Cinc and it's campaign's are amazing! I will have people answer finally after 6 months of trying and they behave like they know me and we have never actually spoken. The campaigns are so on point they make your prospects feel individually tended to. Not to mention the willingness and availability the support staff and my site manager provides is incredible. **What do you dislike about CINC?** I struggle to provide and downsides to the Cinc platform other than the bugs w/ sending emails to anyone but gmail.com **What problems is CINC solving and how is that benefiting you?** Staying in consistent content with prospects. I would never have the time to do what Cinc provides. **Official Response from Jennifer O'Connell:** > Hi Jamie, We're thrilled to hear that you have had such a positive experience with our campaigns and support staff! We understand the importance of building an individual relationship with your prospects and clients, and we're glad to hear that our platform has been beneficial for your business. We apologize for any inconvenience caused by the issue with sending emails to non-gmail.com addresses. Thank you for being a loyal client; we truly appreciate your support. ### 10. It has been a great experience so far **Rating:** 4.0/5.0 stars **Reviewed by:** Geoffrey B. | Real estate Salesperson, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CINC?** The new verified check mark! It really helps in knowing if a lead has valid credentials, and saves some time on calling wrong or fake numbers **What do you dislike about CINC?** Some of the prompts the AI says back to clients are totally irrelevant or redundant **What problems is CINC solving and how is that benefiting you?** Generating leads for me, and having the ability to keep all my notes kept in a orderally manor **Official Response from Jennifer O'Connell:** > Hi Geoffrey, Thanks for taking the time to leave a review. We're happy to hear that the verified check mark is saving you time! We are working on making improvements to our AI, so hopefully that won't be as much of an issue moving forward, but we do appreciate the feedback. ### 11. CINC Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Ease of use. Lots of leads. Multiple ways to filter. Keeps me organized **What do you dislike about CINC?** I'd like ph #'s flagged indicating landlines. I don't like emails flagged invalid when they'e not. I get why you do that, but after a while, they should automatically change back to valid. It's hard to send a mass email out when so many have to be manually changed back to valid... **What problems is CINC solving and how is that benefiting you?** Ways to filter. Autotracks to keep in contact with leads ### 12. Cinc has many helpful features. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about CINC?** I love the different options of organizing leads. By agents name , last log in P1, p2, quality score. **What do you dislike about CINC?** The autotracks are hard to navigate but have gotten better over time. More templates would be helpful. **What problems is CINC solving and how is that benefiting you?** Helping my team and i access new leads. ### 13. CINC is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2024 **What do you like best about CINC?** Great while you are utilizing the leads you get. I like how I can keep it organized. Really nice to use! **What do you dislike about CINC?** Sometimes the app on the phone freezes. I would love it if they could add quick use buttons so it makes it easier when you are on the go to add notes and reminders. Sometimes the microphone button doesn't work. **What problems is CINC solving and how is that benefiting you?** Keeping my organized for sure! ### 14. Great Leads!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon K. | Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about CINC?** The leads are great! Love the technology platform to communicate with leads and easy to convert into clients! **What do you dislike about CINC?** No complaints, love CINC! Great lead quality! **What problems is CINC solving and how is that benefiting you?** Generating new clients! ### 15. unverified leads **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about CINC?** definetly generates leades as i recieved plenty. the CRM is ease to use and ease of intergration, **What do you dislike about CINC?** unverified leads, I recieved so many leads but over 70% were unusable. **What problems is CINC solving and how is that benefiting you?** CINC provided me with leades **Official Response from Jennifer O'Connell:** > Hi, Thank you so much for taking the time to review. We actually rolled out RealVerfied leads earlier this year! If you haven't switched it on for your site, please connect with your account manager and they'd be happy to take care of that for you. ### 16. Powerful but Expensive **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about CINC?** It has great functionality. Users can take advantage of pre-built campaigns or design their own. **What do you dislike about CINC?** It is a very expensive solution. Users have to commit significant resources to maintaining the database before spending anything on ads. **What problems is CINC solving and how is that benefiting you?** CINC has great pre-designed campaigns and can set up an advertising campaign and accompanying CRM for anyone from a beginning single agent to an entire brokerage. **Official Response from Jennifer O'Connell:** > Thank you for taking the time to leave a review! CINC is definitely a premium product and an investment in your business. We do our best to back this up by providing industry-leading lead generation, IDX websites, an intelligent CRM, AI-powered automation, and premium US-based support. If there's anything we can do for you to get more out of your platform, please don't hesitate to contact your dedicated account manager or support@cincpro.com. We would love to help you make the most of all that you're getting. ### 17. Like having your own assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie F. | REALTOR®, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2024 **What do you like best about CINC?** There are so many useful tools from sharing listing with your cients through your own platform. Seeing what your client is viewing and whent they are doing so. The task feature keeps you in a timely loop with your client. So many more. **What do you dislike about CINC?** Honestly, nothing. It truly is a helpful tool for any agent wishing to attain succes in this industry. **What problems is CINC solving and how is that benefiting you?** To stay in touch in a timely manner with my clients. **Official Response from Jennifer O'Connell:** > Hi Debbie, Thank you so much for your review! We love to hear that CINC is making it easy for you to keep up with your clients and share relevant information with them. We appreciate your support! ### 18. Rip OFF **Rating:** 0.0/5.0 stars **Reviewed by:** Bryan L. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about CINC?** Dialer = I have been paying $900/month for years. I have had 4 good leads since 2021 **What do you dislike about CINC?** They charge WAY TOO much! I can get KV Core for 1/2 the price!!!!!! **What problems is CINC solving and how is that benefiting you?** NONE **Official Response from Jennifer O'Connell:** > Hi Bryan, We apologize that your experience hasn't met your expectations. I've let your account owner know to reach out to address your concerns and see if we can help find you more value in your system. But I also encourage you to reach out to support@cincpro.com for any specific concerns. ### 19. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about CINC?** It's a great tool to use to as a CRM and it's easy to navigate through **What do you dislike about CINC?** It's difficult to export all of the information that you need , similar to an excel sheet . Excel works better **What problems is CINC solving and how is that benefiting you?** Keep track of my clients and their activity . It helps me to recognize when to reach out and by which method. **Official Response from Jennifer O'Connell:** > Thank you for sharing your experience with CINC! We're sorry to hear about the difficulty you've had with exporting information, but we love to hear that CINC has been easy to navigate and helps you keep track of clients to know when to reach out. We appreciate your input and will take it into consideration as we continue to enhance our platform. ### 20. Great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2024 **What do you like best about CINC?** Great platform to organize all your leads & clients, set reminders, take notes, and get things done! **What do you dislike about CINC?** Nothing that I can think of. It can be a bit slow at times but nothing serious **What problems is CINC solving and how is that benefiting you?** Helping me keep my leads organized and prevents them from getting neglected **Official Response from Jennifer O'Connell:** > Thank you for taking the time to leave a review and to share your CINC experience. We truly appreciate your support and trust! ### 21. Consistent quality leads for over 8 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Robin W. | agent, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about CINC?** Great web site set-up, on call help available any time. **What do you dislike about CINC?** Not much. Of course no-one likes the dud leads (fake #'s, names, ect) but that is really not CINC's fault. **What problems is CINC solving and how is that benefiting you?** converting leads to sales ### 22. Over promised, Under delivered, Not Good Quality Leads **Rating:** 0.5/5.0 stars **Reviewed by:** Patrick O. | Residential Real Estate Agent, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The technology is user-friendly and easy to navigate. There are saved filters to assist you with options of who to contact. The email and text alerts are great as well as the fact that there are email and text templates. (See my dislikes about templates.) **What do you dislike about CINC?** I'm a no BS, shoot it straight person. And, this is where it all starts; employees at the company are not honest and straight shooters. The entire company boasts the excellent training they offer. It's just okay. (Enough said there.) They also talk a good game as well as how successful you will be using CINC. (This is the conversation I signed up and am paying for.) In 11 months, I've had 2 sales where my ROI has broken even. These are NOT good stats. I've wasted tons of time calling, texting & emailing with empty promises that "this is a futures business and I should keep calling to create a relationship." This is not a relationship. Customers who inquire about properties, customers who want to tour properties, clients who submit offers are what I define as relationships because they then have a title which changes from customer/consumer to client. Sure, one can make a good arguement (I too have tossed it back to CINC.) that the state of the economy, rising interest rates and the state of the US housing industry are to blame. I get leads. I speak with leads. I call 20-35 people a week. I speak with about 10 each time I sit and talk. These are good stats but it doesn't mean they are even buying or that they'll use me as their agent. I can't get people on this platform to have a conversation about a property. I do not receive leads who inquire about a property or ask for a tour. So, are these QUALITY leads? NO, they are not quality leads in my opinion. Anyone and everyone can set up a property search and that's what I've received: anyone and everyone. (Examples: People THINKING about moving to Chicago, people who are visiting and want to see pics of any property for sale in "that building," investors who want to buy in a high-rise building but have not considered the HOA has rules & regs of renting, people out of state who want to "look at the market," people who log in between 11pm - 7am yet don't answer when I call them, people who fantasize about the latest interior designs, people who have real estate agents, just browsing (I hear this 50% of the time...), people looking to buy in 12+ months (WHY look now?!), and the list goes on and on. Think this time frame through if you are considering subscribing to CINC. With the time and money (It isn't cheap!) I've spent, and this being a futures application, I'm kind of stuck for another year. That sounds crazy to me even as I write this. I've decided to keep going and not put all my eggs in the CINC basket. The sales people over promise and the tech under delivers. The email templates and text messages are written a bit harsh for my style and approach. The sales people over promise and CINC under delivers. Trust me when I say I've called them out on this. After 10 months, I was told that "I'm on-par with what they expect out of any account." Well, this is not good enough for me due to the costs, time and what was delivered as 3-7xs what I've currently done. They also went on to say that they "expect me to have 2 more sales in the next 60 days." Well, 30 days has apssed and I have NOT. When a user signs up, they do not have the search set up properly because the system only asks them the following: city, # bds, #bas. That's it. Of course not everyone who is seriously looking for a property wants the entire city and with this I've approached customers from many different approaches - as the assigned rep will train you in - yet everyone thinks I'm working for the website company and I'm a data tech person. It creates so much confusion that I've then tried to just discuss what they're looking for. All in all, a customer should be forces to put in a few more filters such as Active Listings only or Building Type. A side note: The company is in George. I'm in Chicago. These are not only different markets but different geographies with different cultures and use of languages. I had problems understanding the people who work at the company. They'd use phrases that we do not use in Chicago. I could go on but, I won't. **What problems is CINC solving and how is that benefiting you?** The above question, for what purpose do you use CINC, only has one option and that being "Real EState CRM." I had to click onto it in order to continue this survey. This is not the purpose. It is for lead generation. CINC hasn't helped me with any of my issues which are converting leads. So, no benefits. ### 23. Help When You Need It **Rating:** 4.5/5.0 stars **Reviewed by:** CariAnn W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** On boarding training, training through the use of the platform and thier CINC University helps agents succeed and work through a battle-tested process. Cold calling may not be your thing, but their scripts, training and support make easy work of a not-so-fun part of the job. You don't have to reinvent the wheel if you just do as they tested, tried and succeeded at. The step by step process makes converting a lookieloo to an actual buyer/selling client. CINC leads have been a staple in my business. **What do you dislike about CINC?** Quality of leads seems to be based on ad spend. You have to spend money to make money. I actually wish they had a filiter system to sort the "just looking because I like houses" to someone actually ready to move. **What problems is CINC solving and how is that benefiting you?** They're helping build my business, since my referrals aren't actually doing much referring at this time. Living in a city where people are relocating to, CINC is giving me access to people I wouldn't normally be in contact with and help them navigate the area as their local professional ### 24. Great Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle F. | Broker Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CINC?** The customer support is wonderful and they are always very helpful. **What do you dislike about CINC?** The pricing is very expensive for what you get compared to other companies. **What problems is CINC solving and how is that benefiting you?** There are always problems that come up and CINC always get it resolved. **Official Response from Jennifer O'Connell:** > Hi Michelle, Thank you for taking the time to leave a review! We pride ourselves on great customer service, so we're so happy to hear that it's making a positive difference for you. And I'm glad any problems you've had have been resolved in a timely manner. We appreciate your continued support and trust! ### 25. I use this platform for Lead Generating and also as a CRM. **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CINC?** I love the Help Menu Videos. I love the support and the team is quick to respond and help resolve any issues I have. I like that I was able to develope my site with Landing Pages and Call to Action Pages. **What do you dislike about CINC?** I like to control my ads and with CINC there is no control. I would probally increase my ad budget if I could decide what tag lines and USP's went on my marketing. I feel like my leads have gone down however I still love the user friendly platform and drive alot of my own business here. **What problems is CINC solving and how is that benefiting you?** Cinc is my brain. I do not have to remember anything. I add my reminders and check my dashboard daily for my to do's. Nothing gets lost if you use the product correctly. I was able to set up my own drip campaigns as well. **Official Response from Jennifer O'Connell:** > Hi Brenda, Thank you for taking the time to leave a review! We love that CINC has helped guarantee that nothing in your business gets lost or forgotten. Also, thank you for sharing your feedback on your CINC ads. If you're interested in making changes to your campaigns, your account manager should be able to connect you with the right folks to discuss more. We appreciate your support! ### 26. Not getting a lot of quality leads anymore **Rating:** 2.0/5.0 stars **Reviewed by:** James E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CINC?** Artifical intelligence is very helpful... **What do you dislike about CINC?** Cost seems to keep going up and a pretty large rate. **What problems is CINC solving and how is that benefiting you?** We got it to get more buyer leads **Official Response from Jennifer O'Connell:** > Hi James, Thank you for taking the time to leave a review! We're sorry that your experience hasn't matched your expectations, and we'd love to help make it right. We are always striving to improve our product, and most importantly, to improve lead quality. We recently added RealVerified Leads, the ability to add lead phone number verification to CINC sites. If you aren't already familiar with it, I encourage you to reach out to your account manager or support@cincpro.com to learn more. Hopefully that helps! ### 27. cinc is tech experienced and I love the way they use their platform to help set appointments **Rating:** 5.0/5.0 stars **Reviewed by:** Brenna W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about CINC?** keeps my reminders updated to call back clients **What do you dislike about CINC?** I wish leads were merged automatically but they do not **What problems is CINC solving and how is that benefiting you?** verified leads **Official Response from Jennifer O'Connell:** > Hi Brenna, Thank you for taking the time to leave a review! We're thrilled to hear that you're finding value in the platform. We appreciate your feedback about the leads merging process, and we'll certainly consider this as we continue to enhance our platform. It's great to hear that RealVerified Leads and reminders are making a difference in your business! ### 28. My Cinc experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nora H. | Realtor, Senior Real Estate Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I loved the format of the website-so easy to use. It was easy to label a client, sort by type/catagory, prioritize clients. I used the. notes section to capture details of some conversations. My account person Debbie Cloud did an outstanding job working with me **What do you dislike about CINC?** Living in a resort area, I had a lot of tire kicking people, just checkingout the market here. The solid buyer leads I got were good. I would like there to be a way to determine who are serious buyers and who are not-probably not possible. **What problems is CINC solving and how is that benefiting you?** I am able to keep all of my contacts in one place, mass email or text them-like best that you can attach a document to an email- The platform simplied by followup with potential clients ### 29. Very easy to use and about 70 of my business . I have still on sink and enjoy using it. **Rating:** 5.0/5.0 stars **Reviewed by:** MICHAEL E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I like the dashboard the best. It gives me all I need to see to run my business and focus on important leads to focus in on. I call the most important leads first **What do you dislike about CINC?** I wish I would be able to delete bad leads from my account. I don't want bad leads to continue to be able to go onto my website and search for properties once they have said they're not interested or have giving me bad information. **What problems is CINC solving and how is that benefiting you?** Sink is solving the problem of me being able to keep track of my leads not only keep track of my leads, but no which leads I need to phone on a daily basis and follow up with Reminders ### 30. Very effective tool for realtors **Rating:** 5.0/5.0 stars **Reviewed by:** Lacey C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about CINC?** The training and implementation process has been great. The people doing the training are very knowledgable which I've found to be a unique aspect of CINC. We immediately started getting leads within 48 hours of launching. The automation of everything is much better than other CRM's we've used where you had to create everything and set up the campaigns yourself. This is much better for someone that doesn't want a DIY system. **What do you dislike about CINC?** So far it has been great. My one dislike is that you can't include different locations all under one system so for different markets. I'm not sure if we'll have to have separate logins for each market, but I would like to have one login (even with multiple different websites for each market) where I could manage our entire team in one place, even in different states. **What problems is CINC solving and how is that benefiting you?** A robust CRM that has automated features has been very helpful. It is providing leads that we don't have to do anything to get - I'm not spending time trying to figure out how to run FB ads, google ads, etc. **Official Response from Jennifer O'Connell:** > Hi Lacey, Thank you for taking the time to leave a review! We're glad to hear that CINC has been able to provide you with automated features, valuable leads, and lead conversion training so that you can focus on your transactions. We're committed to continuously enhancing our platform to better serve your needs, and we appreciate all the feedback you've provided here. ### 31. Deep Technological Capability and Top Notch Training and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I appreciate how sophsticated and intelligent the CINC platform is. None of it would mean anything, however, if the training and support was not top notch. We have been using the system for 4 months. Throughout the sales, implementation, and ramp up phase I have been very pleased with the number of support and training options that are enabling my team to "unlock" the features available to us. It takes a phased in process to learn what works best for our style and clientele, but I am confident we made the right choice as the team there goes the extra mile to set us up for success. Aside from that, we are pleasantly surprised with the number of leads that have come through this far. Their marketing team is effective at bringing traffic to us. **What do you dislike about CINC?** Because the system is so sophisticated, it takes time and patience to learn and ramp up. Fortunately we chose to make the conversion during one of our "slower" times of the year so we have been able to dedicate time to the trainings. **What problems is CINC solving and how is that benefiting you?** It is a terrific way to generate leads and track them, keeping up with long term nuture campaigns. ### 32. Not for the Solo Agent **Rating:** 0.0/5.0 stars **Reviewed by:** Debby M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about CINC?** The website is visually appealing and its fairly easy to see the info on the lead. **What do you dislike about CINC?** All the rest -I have sent a few emails and have had no response. Another solo agent and I went in on this platform - it is just not possible for the two of us to spend hours a day on the phone trying to call these leads that either don't answer or tell you they are just looking. The ONLY way this works is if you have a large team or an ISA that can spend the day calling over and over. They definitely over promise on the quality of the leads, and the conversion rate that they have tracked" . What I have gotten from them is a maxed out credit card. I would not ever recommend someone buy their system - ESPECIALLY if there is any other agents in the area using them, even though they are different domains, there are only so many good leads that will click the ad. **What problems is CINC solving and how is that benefiting you?** None - it was bought to bring in more business and all we are getting are click happy browsers that have no intention of buying or selling a home. **Official Response from Jamie Quenzer:** > Hi Debby, Thank you for sharing your feedback. We're sorry your experience hasn't matched your expectations. Some new clients have felt the same way when starting CINC lead generation. Agents succeed with CINC when completing training, calling their leads, identifying notifications alerting there are engaged leads, and giving the system time to warm up their leads into clients. Our team of paid search and paid social experts manages the largest real estate advertising portfolio in North America. However, as with any online lead generation, bad actors will share false information. We believe that anyone who goes through our multi-step registration process should be delivered to your system. Lead generation, alongside a power conversion engine, helps nurture these leads with inaccurate information into clients. Regularly, we hear from clients who have turned a John Doe lead into a closed transaction. Our training team provides various resources to ensure that our clients are getting an ROI with CINC. We will teach anyone the best practices to succeed. However, the system doesn’t work without calling the leads and putting those best practices into action. Your Account Manager has reached out to you directly to resolve and address your issues and concerns. If you’re still having trouble, please don't hesitate to get in touch with us at support@cincpro.com. ### 33. Comprehensive Real Estate CRM that grows with you and your team **Rating:** 4.0/5.0 stars **Reviewed by:** Hugo C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about CINC?** It has many Real Estate related features that helps my business stay organized and relevant to my industry. Whether solo or team the amount of tools to stay in touch and not lose business is amazing. **What do you dislike about CINC?** It has too many steps to accomplish tasks. Automated labels like Holidays are not permanent. Database is not dynamic and the need to reload is frustrating. Website updates, flexibility is very limited **What problems is CINC solving and how is that benefiting you?** Organization of my database with specific details about each lead, appropiate way to follow up and to see a pipeline. Clasification of who should be followed up with the P1, P2, P3 feature is unique. **Official Response from Jennifer O'Connell:** > Hi Hugo, Thank you for sharing your positive experience with CINC! We're so glad to hear you see the value in using CINC to scale your business and grow with your team. We understand your concerns about certain parts of the platform as well. Your feedback is valuable to us and we will use it to make improvements moving forward. ### 34. The website was the best part **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** Website and the training agents were very aptient and nice **What do you dislike about CINC?** Too much money per month, leads were not vetted AT ALL, and in 4 1/2 months and 8K later, I had only 1 solid lead. And my conversaion rate for the last 2 yeasrs was 95%. The rest were 90% wrong numbers, rude emails, rude and mean converations and not that right person on the lead. **What problems is CINC solving and how is that benefiting you?** The leads are generated through FB and GOOGLE. I have received A LOT of leads but most registered with fake names, numbers and not interested just ot see the pics. They were not vetted at all for the amount of money I spent per month. The conversations that were had, the customers were very RUDE, not interested and vulgar emails were used to tell me off before I even called them to follow up on thier enquiry. ### 35. CINC is a great solution for real estate agents looking to level up! **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The integrations with other platforms, the functionality and ease of adding additional agents and partners. **What do you dislike about CINC?** I like to think of myself as a business person that's pretty demanding, ever since onboarding with CINC, I've found that the leads can be sketchy but what online lead gen platform can 100% eliminate those leads that aren't truly serious Buyers or Sellers? **What problems is CINC solving and how is that benefiting you?** Providing an opportunity for me to expose my newer agents to a platform where they can immediately begin calling and interacting with leads. I also love the tracking and training tools CINC provides that I can use to help my team get better at their job. ### 36. I can't run my business without CINC **Rating:** 5.0/5.0 stars **Reviewed by:** John V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** Exceptionally powerful, exceptional pre-written email and text marketing campaigns, AI followup, all-in-one platform, second to none lead generation in my market. **What do you dislike about CINC?** It's a bit pricey for a single user like myself and I wish it was more budget friendly. Alex, the CINC AI is a bit buggy, overall works well, but could be better. **What problems is CINC solving and how is that benefiting you?** With over 2000 leads in my single agent pipeline, I would be lost in how and when to follow up with whom, were it not for CINC's tools and features. It keeps me on track and helps keep me top of mind with my leads, sphere, and previous clients. ### 37. Really works. You must call and follow up!! Been on cinc for a while and have closed many deals. **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I like being connected with buyers and sellers in my industry. Every single call you make will equal a closing but if you keep calling you will connect with clients are generate business for yourself. Cinc has training and has accessible account specialist that will help you when needed. You can teamup with others to soften costs until you can handle the costs on your own. **What do you dislike about CINC?** Price is high. Other than that not too bad **What problems is CINC solving and how is that benefiting you?** It helps that i can spend my time calling warm leads and I have data and info pertaining to the users that helps me convert them into clients. ### 38. Ive had the best experience with Cinc this year. **Rating:** 5.0/5.0 stars **Reviewed by:** Erika F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I get consistant leads every day. Every lead I get has background info on them, and I love the AI assistant that keeps in touch with all of them. This is WAY better than the generic leads I used to get from Zillow and more cost effective **What do you dislike about CINC?** Too many leads! I should have hired a Buyers agent from the beginning to help me with lead follow up- my advice to is to have systems team members in place before starting **What problems is CINC solving and how is that benefiting you?** Lead generation- I now how To-Do lists everyday and it has taken all the guess work out of the equation ### 39. So far so good **Rating:** 4.0/5.0 stars **Reviewed by:** Ben R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** I really like to way CINC intergrates seamlessly with the CRM and adds additional features that help me keep up to date on the metrics of my business. I especially like to deals tab to keep track of where my opportunities and income is coming from. The AI feature is also scary good **What do you dislike about CINC?** I would say the lack of customization from the user standpoint of the front end of the website. It would be nice to be able to plug and play with certain features instead of having to go through CINC for seamingly minor changes. **What problems is CINC solving and how is that benefiting you?** CINC has begun generating a lot more leads for me. With quantiity does come the odd lead wth inaccurate information, but when zooming out and looking at the quality of the leads, I am very satisfied. ### 40. One stop shop for marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Phil K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about CINC?** It's been a great all in one platform for us. The ease of use, the tools supplied, and the education offered has been fantastic for our team. **What do you dislike about CINC?** The cost is not the best. I do think we are paying more per lead than what is advertised just because of the platform costs itself. But overall we are still happy with the value. I would like to see some of the educators reach out more often as opposed to just the account manager. Some more free training may be fantastic. **What problems is CINC solving and how is that benefiting you?** Marketing and lead generation/maturation. ### 41. Best for teams **Rating:** 3.0/5.0 stars **Reviewed by:** Karen H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** Upsides, reliable source for leads. Not an instant fix. **What do you dislike about CINC?** Downside, they have workflows and landing pages however even after attending in person training 2x I've not mastered all the program has to offer. The training covers calling leads and skimming over the other features. If you pay for multiple users you have an account manager who will help with the other features. If you're a solo agent you get a help desk. Never the same person, the Helpdesk has an obvious high demand job and the service is minimal. **What problems is CINC solving and how is that benefiting you?** Lead generation ### 42. CINC - A company that cares **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan O. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** We have been a longtime customer of CINC. They are a team of individuals that truly cares about each of their clients and their clients' success. The system itself has so many wonderful features. And they provide ongoing training to help each user best learn how to use the platform most effectively. Thank you for all you do for our team, CINC. We are grateful for you! **What do you dislike about CINC?** There are no immediate items we have on this. **What problems is CINC solving and how is that benefiting you?** CINC helps our team create buyer and seller leads throughout the Twin Cities metro area. ### 43. Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Peter M. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about CINC?** Its is a great platform. easy to learn and easy to use. It has a variety of different types on keepin in touch with clients and does a great job. I love having them at the ready when I have a question to aske of one of their reps. **What do you dislike about CINC?** I don't know what I don't know. I am suer there are things that I don't can't use with thesystem because I just don't know. **What problems is CINC solving and how is that benefiting you?** Keeping in touch with folks ### 44. Great service and Great Leads! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about CINC?** If you have any issues ever they are there to help and support you. I have been with CINC over 10 years (used to be Tiger Leads) and i highly recommend their quality of leads. **What do you dislike about CINC?** Nothing, great company!! There is nothing to dislike when you get great qualify of leads and have help at your fingertips anythime you need it! Excellent all the way around! **What problems is CINC solving and how is that benefiting you?** It keeps track of my database in an organized manner and helps me easily contact leads interested in buying a home or if I have a new listing come up I can get it out to the right leads looking for that particular type of home. ### 45. Great product for Real Estate Database Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** All the customization, with autotracks, texts, emails, labels, sources. You can style your own templates, add in your own custom fields. There's only a few limitations. **What do you dislike about CINC?** When you get down to the specifics of the backend systems, trying to have leads reassigned a certain way or if they come from a third-party source, you run into some limitations, but I believe the customizations trump those of the limitations. **What problems is CINC solving and how is that benefiting you?** Keeping track of our clients and leads, what status they are in, what they were sent last in the system, labeling them, keeping track of dates in custom fields. Autotracks to help keep us in line with reaching out to them. ### 46. Waste of Time **Rating:** 2.5/5.0 stars **Reviewed by:** Hunter S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The CINC team is knowledgable on their product and the account manager has been helpful. **What do you dislike about CINC?** The cost is very high for the value I get from the leads **What problems is CINC solving and how is that benefiting you?** They have not been able to solve this, but I hate how AI texted from one number, when I text from the website it is another number, and then if I text from my cell it is another number. ### 47. Great Leads CLOSED in first 6 Mos. of Use!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** CINC is VERY user friendly! Our agents love the app and the ease of communication that is available to follow up with and nurture the leads received! We have had great success with CINC thus far. **What do you dislike about CINC?** Well of course with any lead gen site, there are plenty of bogus leads that end up wasting time. However, the CINC AI does a good job of sorting through those for us! **What problems is CINC solving and how is that benefiting you?** Lead generation is the largest hangup for many agents. CINC is a way that the agents on my team can jumpstart this leadgen and become more successful in their own sphere of influence. ### 48. Lots of leads. Very few connections **Rating:** 3.5/5.0 stars **Reviewed by:** Jimmy M. | Senior Mortgage Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Lots of leads and opportunities aka "at bats" to try and qualify those buyers. **What do you dislike about CINC?** Not all quality verified leads. Not all info is accurate. For instance some of leads just change 1 digit in their phone and the number isn't verified. Or they'll enter the name as "John Doe" to gain access to the site **What problems is CINC solving and how is that benefiting you?** More leads and opportunities to connect with buyers. ### 49. CINC helps me generate great leads that can be converted into Buyer or Sellers **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I love that every time I call for help they are very supportive and have a great attitude. They are also help with great ideas to improve my business and my site. **What do you dislike about CINC?** I can't think of anything I delike about CINC at the moment. **What problems is CINC solving and how is that benefiting you?** Helps leads get a better understanding of houses available and current prices in areas the prefer to live. ### 50. Worth it, but you have to put the effort in yourself **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The leads are generally pretty good, and my account manager has been amazing and helpful with any question I have ever had. **What do you dislike about CINC?** The platform is only for people who will put in the work. It's not an easy button, and you really have to work the leads. I also wish I went to the 3 day course to how to really use it much sooner. I don't think I really understood how important it was to my success until I attended. **What problems is CINC solving and how is that benefiting you?** Generating fresh leads and keeping me on track with calling them back / follow up ## CINC Discussions - [What is the best way to use CINC as a full CRM? 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