--- title: CINC Reviews meta_title: 'CINC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 204 reviews by the users' company size, role or industry to find out how CINC works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 204 scale: '5' date_modified: '2026-07-17' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # CINC Reviews **Vendor:** Comissions Inc. **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 204 ## About CINC Turn your database into a databank. CINC is the premier lead generation and conversion engine helping real estate agents increase their ROI and develop a valuable asset. CINC‘s 50,000+ top producers power their teams to drive bigger business and a better life. Now is the time to increase the value of your business. CINC allows you to: --Capture New Leads with Paid Search & Paid Social --Identify Now & Future Business --Nurture Leads in Your Database --Convert Leads into Homebuyers & Repeat Business ## CINC Pros & Cons **What users like:** - Users value the **ease of use** of CINC, praising its intuitive design and seamless integration into workflows. (12 reviews) - Users value CINC for its **quality lead generation** , enhancing efficiency and engagement in their marketing efforts. (9 reviews) - Users value CINC's **excellent customer support** , appreciating prompt issue resolution and helpful monthly meetings for feature exploration. (7 reviews) - Users value the **extensive features and updates** of CINC, enhancing their real estate business and confidence in client interactions. (7 reviews) - Users value the **AI integration** in CINC for maintaining contact and enhancing lead management effortlessly. (6 reviews) - Business Growth (6 reviews) - Users value the **user-friendly CRM** of CINC, enhancing communication and efficiency in managing client relationships. (6 reviews) - Training (6 reviews) - Educational Resources (5 reviews) - Efficiency (5 reviews) **What users dislike:** - Users report frequent issues with **poor lead quality** , wasting time on unqualified contacts and inaccurate information. (5 reviews) - Users report **AI inefficiencies** with inaccurate leads and robotic communication, complicating their outreach efforts. (4 reviews) - Users find the **learning curve steep** , making onboarding and effective use challenging for some team members. (3 reviews) - Users are frustrated by **missing features** in CINC, including inadequate lead quality and poor customer support. (3 reviews) - Users desire a **more effective search functionality** that includes comprehensive MLS listings and enhanced filtering options. (3 reviews) - Users often find the **mobile app clunky** and experience limitations with backend control and static features. (2 reviews) - Users experience significant **call issues** with CINC, facing challenges in client communication and response rates. (2 reviews) - Users find the **email limitations** frustrating, as they cannot add multiple addresses or property websites for clients. (2 reviews) - Email Management (2 reviews) - Users find the CINC platform to be **very expensive** unless used efficiently, demanding a tech-savvy approach. (2 reviews) ## CINC Reviews ### 1. CINC is a Partner in my success. **Rating:** 5.0/5.0 stars **Reviewed by:** Rick S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The support we get from our account manager and the rest of the team and leadership at CINC. **What do you dislike about CINC?** CINC is a very robust platform and only delivers its best if you are fully engaged with it. **What problems is CINC solving and how is that benefiting you?** Best practices among other users as well as efficient management of our agent team and assurance we are properly serving our clients. ### 2. Efficient, effective and critical to your business **Rating:** 5.0/5.0 stars **Reviewed by:** Rox G. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The user friendly platform and readily available customer service **What do you dislike about CINC?** When you go back to your client list, it places you back at the top of the list rather than where you were. Also the fact you cannot route the leads to one listing and buying agent it always divides it creating confusion. **What problems is CINC solving and how is that benefiting you?** Client organization and structure ### 3. Are you considering CINC for marketing? **Rating:** 4.0/5.0 stars **Reviewed by:** Donna G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CINC?** Lots of leads, most of them are good, and true. MUCH better pricing than other platforms! **What do you dislike about CINC?** The leads that do register aren't quite as responsive as other platforms I've used **What problems is CINC solving and how is that benefiting you?** CINC does generate leads/interest in the local Real Estate market. It's alot and I'm still learning how to use it. **Official Response from Jennifer O'Connell:** > Hi Donna, Thank you for taking the time to write a review! We're pleased to hear that you are experiencing a high volume of quality leads at a better price with CINC; we pride ourselves on that specifically. We're eager to hear more about your experience as you continue to learn the platform. If there's any way we can accelerate your learning curve, please don't hesitate to reach out to support or your account manager. ### 4. My Experience with CINC **Rating:** 5.0/5.0 stars **Reviewed by:** Molly H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** CINC is very user friendly and helps us manage our busy team. Tech support is responsive and helpful. The leads are great and the conversion techniques have helped our team. **What do you dislike about CINC?** We do not have any issues with CINC. It works well for our team. **What problems is CINC solving and how is that benefiting you?** Ability to manage our team and track leads. ### 5. CINC has been a great tool to help fill in the gaps and create a more sustainable business. **Rating:** 5.0/5.0 stars **Reviewed by:** Rick B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I enjoy the realiability, great custimer service and ease of use. **What do you dislike about CINC?** Overall there is not much about CINC that we don't like. **What problems is CINC solving and how is that benefiting you?** CINC helps us get quality leads as well as manage comminucation and follow up. A good porotion of our business has come from leads obtained tgough CINC. ### 6. Great Platform and workable leads **Rating:** 4.5/5.0 stars **Reviewed by:** Howard B. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CINC?** Number of laeds is great for the money and the platform is great to work with. **What do you dislike about CINC?** That they do not verify phone numbers and email adresses. **What problems is CINC solving and how is that benefiting you?** All my leads are easily managed in the platform and I like that I can watch my leads activity. **Official Response from Jennifer O'Connell:** > Hi Howard, Thank you for taking the time to leave a review! We're happy to hear you've had a good experience with the quantity of leads and using your platform to manage them easily. If you haven't heard of our new RealVerified Leads feature, I encourage you to connect with your Account Manager to learn more! If you turn on this feature, you can now verify your leads' real phone numbers by two-factor authentication so that you can call with more confidence. ### 7. Robust CRM & Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** We love the robust options with CINC such as lead generation for buyers, sellers AND recruiting, the automations, and great customer service & training available. **What do you dislike about CINC?** Sometimes there are glitches within the dialer system, and there are some limitations to the automations. **What problems is CINC solving and how is that benefiting you?** Lead generation, automations, and follow up system ### 8. Proven Results! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I love having an account manager who can answer any questions we have and also gives us great ideas as well! They are truely a huge plus to having CINC. **What do you dislike about CINC?** The only down side would be the invalid emails or numbers. **What problems is CINC solving and how is that benefiting you?** Marketing strategies always. ### 9. Overall a great experience so far **Rating:** 4.0/5.0 stars **Reviewed by:** Tayler B. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Lead quality seems to be quite good compared to similar companies I have used in the past. The process and info when it comes to lead capturing is great. **What do you dislike about CINC?** The interface feels a little archaic, but easy to figure out. **What problems is CINC solving and how is that benefiting you?** Lead generation and CRM ### 10. Member of CINC since 2013 **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Customer Support is great and many tools to keep track of clients. **What do you dislike about CINC?** There are so many features we find it difficult to use them all **What problems is CINC solving and how is that benefiting you?** Assists our agents in finding buyers and sellers who ready and able to buy or sell homes. ### 11. Solid Performance **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The lead volume provided by the system was decent and the system has a tremendous amount of resources/tools to help provide a place for cultivation and the more you spend on ads, the higher the volume of leads. **What do you dislike about CINC?** The quality of the majority of leads the system delivered was subpar (at least in our market) even with great follow-up tools and systems a substantial number of prospects were not qualified, so the result was lackluster. **What problems is CINC solving and how is that benefiting you?** Follow-up and lead generation. ### 12. Next level lead gen **Rating:** 5.0/5.0 stars **Reviewed by:** Kurtis S. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Integrated website, lead gen and database all in one **What do you dislike about CINC?** Can get a little pricey but overall worth it **What problems is CINC solving and how is that benefiting you?** Weekly meetings to train and and get to know the a system better as well as work out any kinks we've had ### 13. Best customer service out there!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** CINC has amazing customer service and they are always willing to kelp! **What do you dislike about CINC?** Seller leads are difficult but that's true for all lead services **What problems is CINC solving and how is that benefiting you?** They are helping me to reach so many out of state clients that I wouldn't reach otherwise ### 14. Decent Leads - Must be proactive **Rating:** 3.5/5.0 stars **Reviewed by:** Madeline M. | Principle, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I like the website and home search they build out, it consistantly generates leads. **What do you dislike about CINC?** I think the AI could use a little work, sometimes it will respond wrong, and I have to do damage control. **What problems is CINC solving and how is that benefiting you?** Lead Gen ### 15. Outstanding customer service, CRM and leads **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I love the CRM's ease of use and practicality, the quality of the leads are fantastic and the customer service has been great so far. **What do you dislike about CINC?** I would like to be able to see a visual chart for deals I have in the pipeline to help track future revenue and potential GCI **What problems is CINC solving and how is that benefiting you?** Cinc has helped provide a foundation for my business and team by providing an all-in-one solution for CRM, marketing, and task management. ### 16. CINC is great **Rating:** 5.0/5.0 stars **Reviewed by:** Sean S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about CINC?** Great support. Leads are legit. I've closed multiple deals from Cinc. **What do you dislike about CINC?** No pictures allowed via text. Property alert emails aren't very attractive looking. **What problems is CINC solving and how is that benefiting you?** They've helped in any way that I've asked for. ### 17. Best Lead Gen Platform I've Used **Rating:** 5.0/5.0 stars **Reviewed by:** Todd S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The amount of leads and how easy it is to use **What do you dislike about CINC?** The cost is too high, if it was lower I would be able to spend more in advertising. **What problems is CINC solving and how is that benefiting you?** Lead generation ### 18. The people at CINC are great. **Rating:** 3.0/5.0 stars **Reviewed by:** Shawn W. | Professional Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The AI is a game changer as far as lead generation tools go. **What do you dislike about CINC?** Not being able to totally gaurabtee contact info. **What problems is CINC solving and how is that benefiting you?** Lead generation. We are getting nearly 100 leads per month. ### 19. Really good back room **Rating:** 4.0/5.0 stars **Reviewed by:** Ben I. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** They do a good job of helping and advice **What do you dislike about CINC?** Leads are not always good and someare bad. **What problems is CINC solving and how is that benefiting you?** Touching my clients is very important and their platform does that. ### 20. Great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Realtor Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Lead gen capability. The AI works great and the updates are helpful **What do you dislike about CINC?** System takes time to learn. Can be complicated at times **What problems is CINC solving and how is that benefiting you?** Lead gen connections ### 21. I have been satisfied with the consistent number of viable leads for my primary area of real estate. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** My level of closed commissions has risen steady since joining CINC. Platform showing info about each lead. **What do you dislike about CINC?** Some leads are perturbed about having to enter their info in order to see photos. Those calls to perturbed leads are not a lot of fun. **What problems is CINC solving and how is that benefiting you?** Securing interested clients from other states who are interested in relocating to our area. ### 22. SO far very good no complaint **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** It s easy to use , good customer support, it s auto pilot. Good tools to help follow up **What do you dislike about CINC?** expensives. I feel most of my money should go to run ads. It should no more than $1000 plateform **What problems is CINC solving and how is that benefiting you?** Good landing page for leads. great place for them to get their properties info .and help with follow up ### 23. I love CINC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about CINC?** The user friendly platform and the addition of AI or my office assistant Alex. I also found the app to be very useful. **What do you dislike about CINC?** Weeding out the bad phone numbers and email addresses. Some sign up with bad information and the lead cannot be contacted. **What problems is CINC solving and how is that benefiting you?** Getting good leads for my business ### 24. CINC Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about CINC?** I believe the most helpful thing about CINC is that it allows the user to see all of their leads, their info, make notes as to what the client is interested in/looking for, and allows you to contact them directly. **What do you dislike about CINC?** What I believe to be the lease helpful about CINC is honestly just the fact that the platform is behind compared to others in the features it provides, as well as the basic layout/aesthetic. **What problems is CINC solving and how is that benefiting you?** The problem CINC helped me to solve is staying on top of my CRM, as well as building my clientele. It allowed me to generate new leads by sending clients to my website which was an IDX feed, and collecting their information as well as what they were looking for. Then, I was able to continually communicate with them to build a relationship and eventually land a deal. ### 25. CINC platform is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The most helpful thing about CINC is the fact that most customers who sign up are actually interested in making a home purchase. **What do you dislike about CINC?** The only downside is that sometimes fake profiles register. **What problems is CINC solving and how is that benefiting you?** Keeps me organized with reminders and behavioral messaging that keeps customers engaged. ### 26. The team at CINC are simply the BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CINC?** The platform is amazing and the entire team is always available to help. They are constantly adding to and improving and on the leading edge! **What do you dislike about CINC?** The lack of user friendly customization options for webpage. **What problems is CINC solving and how is that benefiting you?** Lead generation **Official Response from Jennifer O'Connell:** > Hi Frank, Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform and team. As you mentioned, we're constantly looking to innovate and improve, so I'll take your feedback to the team. We appreciate your continued support and trust! ### 27. Work in Progress **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I like the notifications and the alerts from CINC. I like the notes section. It keeps me organized. **What do you dislike about CINC?** Making the calls. It take a tremendous amount of effort to contact potential customers. **What problems is CINC solving and how is that benefiting you?** Lead generation tool/acquiring new customers ### 28. One of the best lead generators for Real Estate **Rating:** 5.0/5.0 stars **Reviewed by:** Preeti R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The overall system and how everything is synchronized. it's easy to use and understand **What do you dislike about CINC?** As of now I have not found any downside. **What problems is CINC solving and how is that benefiting you?** CINC is helping me get leads and that is going very well ### 29. Best in the industry **Rating:** 5.0/5.0 stars **Reviewed by:** Vince V. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** This company is the best at PPC ads. They get results with their spend. **What do you dislike about CINC?** I have been with CINC since 2017 and the price is very expensive. **What problems is CINC solving and how is that benefiting you?** Cinc is helping me connect with new buyers. ### 30. Great customer service & support **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CINC?** CRM, the people behind CINC, they are always there to help **What do you dislike about CINC?** I think the mobile app could be updated and easier to use. **What problems is CINC solving and how is that benefiting you?** Staying in touch with clients **Official Response from Jennifer O'Connell:** > Hi Kevin, Thank you for taking the time to write a review! We're thrilled to hear that you find our CRM and support valuable. I will pass along your feedback on the mobile app. Thank you for your continued trust in CINC. ### 31. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** It's intuative and easy to use. The training is on point and everyone is very friendly. **What do you dislike about CINC?** It's expensive in comparison to other platforms. **What problems is CINC solving and how is that benefiting you?** Marketing is always a challenge in real estate. ### 32. I didn't expect so many leads! **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** Easy to learn CRM...good leads! customer service was great! **What do you dislike about CINC?** The cost is fairly high, but worth it. If you're considering CINC, give it a try! **What problems is CINC solving and how is that benefiting you?** Getting and maintaining leads ### 33. 1st year CINC user **Rating:** 4.0/5.0 stars **Reviewed by:** Peter G. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** the resources they provide and options to track leads **What do you dislike about CINC?** some of the automation they have that I particularly dont find helpful **What problems is CINC solving and how is that benefiting you?** getting more clients ### 34. easy to use good tec support **Rating:** 5.0/5.0 stars **Reviewed by:** Steve H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** easy to use when you need help the tec team in on it **What do you dislike about CINC?** expense one of the more expense program outthere **What problems is CINC solving and how is that benefiting you?** leads followup ### 35. The most complete all in one RE CRM solution **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew D. | Real Estate Agent / Associate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about CINC?** crm contains most useful features in 1 system **What do you dislike about CINC?** subscription cost high, lead quality low **What problems is CINC solving and how is that benefiting you?** monitoring lead activity ### 36. My review. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about CINC?** The lead flow and general details about a given prospect was useful and valuable. **What do you dislike about CINC?** The platform was clunky and buggy. The software in general was nothing to write home about. **What problems is CINC solving and how is that benefiting you?** Additional lead opportunities. **Official Response from Jennifer O'Connell:** > Thank you for taking the time to leave a review. We're glad to hear that you found the lead flow and prospect details valuable. Our goal is to provide a seamless and efficient platform for our users, and we are committed to continued improvements that make for a better experience. ### 37. Definite ROI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** I actually made money on purchasing leads! **What do you dislike about CINC?** Platform Cost is the biggest thing. Prefer a 4x-5x return but more like 1x so far in 12 months. **What problems is CINC solving and how is that benefiting you?** Generating qualified buyers and sellers leads. ### 38. Very happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about CINC?** The app is great, it trainer was wonderful and the lead volume is good! **What do you dislike about CINC?** I would like a vendor category that we can text and call from **What problems is CINC solving and how is that benefiting you?** Not sure ### 39. A bang for your buck if your work is mostly phone/lead based. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about CINC?** I love how it actively tracks what and when the client clicked on something. **What do you dislike about CINC?** I don't like that there isn't a dial phone on there, sometimes i'll mess a VM up and won't be able to reset it by listening to the VM. **Recommendations to others considering CINC:** Honestly, just get used to it because it is a great tool. There are many things you can used to your advantage and many ways to learn how to target your audience the right way. **What problems is CINC solving and how is that benefiting you?** It's helping me with my business by being able to track all phone, texts and emails in one and be able to know exactly what's going on all the time. ### 40. Miss Using Cinc **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about CINC?** Absolute best CRM I have ever used in Real Estate **What do you dislike about CINC?** I really don't have anything that was bad about it **What problems is CINC solving and how is that benefiting you?** Constant contact with customers and reminders AS WELL AS the remarkable customer support ### 41. CINC Consumer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Gracen T. | Broker Associate / VP of Sales & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about CINC?** The website is easy to use, I like that we have a domain that actually pulls leads. **What do you dislike about CINC?** AI Virtual Assistant texting at night to clients **What problems is CINC solving and how is that benefiting you?** CRM Software & Lead Generation ### 42. Cinc has been a tremendous resource for our team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about CINC?** It is extremely user friendly and thorough. **What do you dislike about CINC?** It can have a lot of information that isnt helpful. But too much is better than not enough! **What problems is CINC solving and how is that benefiting you?** Lead flow and steady stream of ready willing and able buyers. ### 43. 3 Years and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna E. | Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2021 **What do you like best about CINC?** It's an easy-to-use tool that provides reminders, tells me when I should be calling or if I should be calling anyone at the moment. I can easily manage and send emails, text messages, and even video messages in bulk without doing it at the exact time it needs to be done. Just add a time or a date, then just leave it alone. It also has a website already, so it's not so hard to manage to transfer leads to and from the platform, plus integrates with other apps and services easily! **What do you dislike about CINC?** Sometimes, the client's information is confusing, with so many options to choose from. Also, if you decide leads really really fast, they tend to have the notes transferred to a different lead. **Recommendations to others considering CINC:** If you're looking for an all-in-one tool, then this is definitely the perfect tool to nourish leads, enhance engagement to clients, provide all-out support in whichever field you are in because it caters to a lot of things that cannot be found without providers out there. At the same time, you pay less because you already have a design, tech, and marketing team to assist you without paying for them individually. I'm a very active and busy person, and this tool really works for me. So if your looking for the right tool that fits your needs, I think CINC would make that happen for you, **What problems is CINC solving and how is that benefiting you?** Lots of benefits, as mentioned earlier. no problems at the moment ### 44. It Does It All **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2021 **What do you like best about CINC?** I love that I can keep track of our agent's leads, conversations (email and texts) , send mass communications and pipeline statuses. Monitoring lead conversions, increasing engagement with our leads, and messaging agents within Cinc for updates all help me support our team. **What do you dislike about CINC?** Clients often ask "who is this" when sending texts through Cinc **What problems is CINC solving and how is that benefiting you?** Lead conversion has been our downfall. Our rep, Rosina, has been AWESOME!!!! I appreciate all the time she has spent with us to increase our lead conversion. ### 45. Exceptional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Yolanda P. | REALTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2021 **What do you like best about CINC?** CINC is most helpful with allowing the many ways to keep in contact with prospective clients. The ease of use of the platform allows you to customize it. I love the exceptional customer service. My representatives have been nothing short of amazing. I love that I can keep in touch with all my clients all in one central location throughout the year(s). **What do you dislike about CINC?** I don’t have any dislikes other than the consumers submitting incorrect information. But, that’s not CINC’s fault. **Recommendations to others considering CINC:** I highly recommend using CINC’s platform. It’s definitely a game changer. **What problems is CINC solving and how is that benefiting you?** CINC has allowed me to have a steady stream of potential clients within my budget. I can keep in touch with my current, past and future Clients all in one place. I will be able to add my future agents to the platform to receive leads however I choose. ### 46. One of the better CRMs for real estate **Rating:** 4.0/5.0 stars **Reviewed by:** Mauricio L. | Realtor®, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **What do you like best about CINC?** IDX integration is a big one. Needed an IDX powered site tied to the CRM. Cinc is able to fulfill this need. **What do you dislike about CINC?** Mass communication guidelines and limitations are frustrating. **Recommendations to others considering CINC:** No CRM is perfect, including CINC, but for real estate teams in particular this fits our needs. **What problems is CINC solving and how is that benefiting you?** Contact management, communication and tracking of leads all in one place. Integration and importing leads from multiple sources. ### 47. CINC Review as a Real Estate Professional **Rating:** 4.5/5.0 stars **Reviewed by:** Emily L. | Property Manager Floater, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about CINC?** I like the streamlined and automated features in CINC best. They've made my job with follow-up (to past clients and to prospective sellers/buyers) much easier. I do have "fear for lack of follow-up" any longer. The AutoTracks in CINC ensure my people are touched and not forgotten. **What do you dislike about CINC?** You're only able to assign AutoTracks and campaigns to leads that are assigned to yourself, the user. It would be helpful if we could do this for other leads in the POND (My teams' general pond) especially for long-term nurtures that we don't claim as our own (re-assign to ourselves). I also don't like the limited capabilities of your CINC number. You have to pay for an upgraded feature so that when you make phone calls through the system, it appears to come from your CINC (virtual) number. If you have not paid for this upgraded feature, when you make calls, even though the system, it will come from your cell number. It is very confusing to the consumer who receives a call from one number and a follow-up text from another. This was a FREE added feature in my old CRM system, Firepoint, which was helpful in protecting my private cell number. (my cell number is also not the locations' area code - when consumers receive phone calls from an unfamiliar area code, they are less likely to answer). **What problems is CINC solving and how is that benefiting you?** Problems that have been solved with CINC: When a lead comes through the system - where the lead has either called my virtual CINC number, or I have made a connection through Zillow - the lead will automatically be assigned to me and go directly into my pond. This was not always a seamless process. The benefits I have realized with using CINC: As I mentioned above, the ability to streamline communications with your follow-up to past clients or new prospects have been great. Something I am looking forward to learning more about is AI, and how that might contribute to my business. ### 48. I’m a fan! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicki R. | Director of Luxury Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about CINC?** I love the huge scope of resources this platform offers. It’s a complete solution that helps me grow and run my business. The site is beautiful, the leads are genuine and there is a wealth of additional opportunities it allows for. The training and support is also phenomenal **What do you dislike about CINC?** There could be more in place to deal with past clients **What problems is CINC solving and how is that benefiting you?** Lead generation Crm and follow up plans Website Email communication Team management Open house tracking and follow up Marketing Blog Video messaging ### 49. Cinc **Rating:** 4.0/5.0 stars **Reviewed by:** Shane R. | Team Lead of Vero Home Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about CINC?** I like the ability to add contacts into the system **What do you dislike about CINC?** I dislike the generic automization of the emails. **What problems is CINC solving and how is that benefiting you?** The generic automization of the emails to clients ### 50. CINC is the #1 Real Estate CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton Chase F. | Director of Lead Gen, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **What do you like best about CINC?** I have used Commissions Inc for 5+ yrs and done in depth comparisons with the other top CRMs throughout that time. I simply have not found anything that is as comprehensive and well developed for a real estate business. We also have a growing team and because of the pricing structures of other top CRMs, it's actually less money even though we're willing to pay top dollar for what is the heart of our business. Intuitive and very flexible tools and filtering to splice and dice our data to maximize relationships with current and future clients. I personally onboard our new agents and it's quick to pick up and there are numerous training resources to support a greater in depth knowledge of the platform. **What do you dislike about CINC?** Lacks high end customization features for front end "flagship" websites, really more geared towards pure lead capture, which is what CINC does best. **Recommendations to others considering CINC:** Do your homework. Your database is your business. **What problems is CINC solving and how is that benefiting you?** Their new AI is helping to sift through tens of thousands of leads to bring the most relevant to the surface and set appointments with those that are ready to move forward. Marketing campaigns also continue to leverage the power of automation to nurture our database. ## CINC Discussions - [What is the best way to use CINC as a full CRM? Currently using as lead management/CRM only for CINC leads...](https://www.g2.com/discussions/27130-what-is-the-best-way-to-use-cinc-as-a-full-crm-currently-using-as-lead-management-crm-only-for-cinc-leads) - 3 comments - [View CINC pricing details and edition comparison](https://www.g2.com/products/cinc/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+20%3A37%3A10+-0500&secure%5Bsession_id%5D=bf2f40d9-a209-415e-9300-6f19c0deaa19&secure%5Btoken%5D=3c5946c7d3ba43029ed43bc15b2e5254f280358c96bc0a25fafa12335bdf21f7&format=llm_user) ## CINC Integrations - [BombBomb](https://www.g2.com/products/bombbomb/reviews) - [Brivity](https://www.g2.com/products/brivity/reviews) - [Callingly](https://www.g2.com/products/callingly/reviews) - [Fello](https://www.g2.com/products/fello-fello/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Sisu](https://www.g2.com/products/sisu-2022-05-20/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) - [Zillow Premier Agent](https://www.g2.com/products/zillow-premier-agent/reviews) ## CINC Features **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top CINC Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,494 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews)