CareStack Reviews & Product Details

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2

Seller

Carestack

Discussions

CareStack Community

Languages Supported

English

Overview by

Harsha M (B2B SaaS Marketing | Product Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

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Top-Rated Alternatives

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CareStack Integrations

(14)

Integration information sourced from real user reviews.

CareStack Media

Allows patients to book appointments at their convenience, without the need to call during office hours thus improving patient satisfaction and accessibility.

With online dental charting, you can quickly and accurately make a diagnosis, record patient information, and then set up a treatment plan that results in better patient communication, efficient daily workflow, and improved profitability.

Enhance patient communication, improve access to care, and foster a more informed and involved patient experience.

Provides a secure, contactless payment option, allowing patients to pay directly from their phones, improving patient satisfaction and your collections.

CareStack Demo - Revenue cycle management

CareStacks' Revenue Cycle Management assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice.

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Apurva D.

Dental practice owner

Small-Business (50 or fewer emp.)

3/14/2025

"Robust and well executed dental PMS"

5/5

What do you like best about CareStack?

Supporting and super capable team who will help with onboarding. There was a time when Pamela helped us even after hours as we work in California. Highly recommend Carestack as your dental PMS. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Like any other PMS - carstack if you are new to it can feel overwhelming. Review collected by and hosted on G2.com.

Stephanie A.

Director of Operations

Small-Business (50 or fewer emp.)

3/25/2025

"Choose CareStack you won't regret it!"

5/5

What do you like best about CareStack?

Customization!!! It has endless possibilities!! Ease of use. They actually listen when you need something changed. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Undoing something. It is difficult to undo or change something. Most changes to incorrect codes need to be deleted and reentered instead of being able to alter them. Most changes have to be made in the chart tab. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/8/2025

"PR & Marketing"

4.5/5

What do you like best about CareStack?

It is very user friendly and the support staff has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Getting to certain features requires a lot of clicking Review collected by and hosted on G2.com.

Kristie G.

Financial Cooridator

Small-Business (50 or fewer emp.)

5/13/2025

"Carestack Review"

5/5

What do you like best about CareStack?

My experience with Carestack has been fantastic. The software is incredibly user-friendly, and having Brandy and Carolina available to assist with any questions makes the experience even better. They don’t just leave you to navigate the new software on your own; they’re there to support you every step of the way, always ready to help whenever you need it. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

I like all of it. Its like said very user friendly. Review collected by and hosted on G2.com.

Heidi B.

Office Manager

Small-Business (50 or fewer emp.)

9/30/2024

"It's a big decision, but worth it!"

5/5

What do you like best about CareStack?

CareStack is all encompassing. From patient workflows to big picture analytics, they have truly thought out all of the needs of their consumers. With any software, there is a learning curve, but their support and implementation teams are there to help you achieve your goals and use the software to its fullest. We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

We have only been using the software for 3 months, so I would say that the only downside at this time is time. This is such a robust software that we haven't even touched on some of the amazing features of the software.

The most helpful element to our implementation would have been to have a team member onsite for our go-live day to be able to correct us and work with us hand in hand. Review collected by and hosted on G2.com.

Stephanie .

Office Manager

Small-Business (50 or fewer emp.)

5/13/2025

"Very hands on assistance from start to finish."

5/5

What do you like best about CareStack?

Carestack makes tracking and reporting so easy. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

There is a learning curve and if you have lots of experience in a different software it can be tricky to relearn Review collected by and hosted on G2.com.

Jeana L.

Front desk coordinator

Small-Business (50 or fewer emp.)

3/19/2025

"So happy with the switch"

5/5

What do you like best about CareStack?

That it can be customized to fit our needs, its all inclusive, and its cloud based. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The insurance is more detailed that we need it to be, and it takes a little longer to get it set up Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

8/25/2025

"Carestack"

4.5/5

What do you like best about CareStack?

The customer service is awesome. No matter what your questions are, they answer all quickly by email or phone. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The only thing I don't like is it takes more steps than other programs to do something. Review collected by and hosted on G2.com.