CareStack Reviews & Product Details

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2

Seller

Carestack

Languages Supported

English

Product Description

Overview by

Harsha M (B2B SaaS Marketing | Product Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

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CareStack Integrations

(14)

Integration information sourced from real user reviews.

CareStack Media

Allows patients to book appointments at their convenience, without the need to call during office hours thus improving patient satisfaction and accessibility.

With online dental charting, you can quickly and accurately make a diagnosis, record patient information, and then set up a treatment plan that results in better patient communication, efficient daily workflow, and improved profitability.

Enhance patient communication, improve access to care, and foster a more informed and involved patient experience.

Provides a secure, contactless payment option, allowing patients to pay directly from their phones, improving patient satisfaction and your collections.

CareStack Demo - Revenue cycle management

CareStacks' Revenue Cycle Management assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice.

CareStack Reviews (158)

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Amy R.

Business Manager

Small-Business (50 or fewer emp.)

12/19/2024

"Satisfied CareStack Customer"

5/5

What do you like best about CareStack?

We came from an archaic system so all the features of CareStack are a win, but our favorite is the collaboration between payment processing and the ledger and the ease of scheduling. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

CareStack is geared for general practices. We are a pediatric practice and there are some features and KPI's that simply don't apply but CareStack has been receptive to making changes based on how we operate our business. Review collected by and hosted on G2.com.

Adam F.

Owner

Small-Business (50 or fewer emp.)

3/24/2025

"Carestack in an OMS Practice"

4.5/5

What do you like best about CareStack?

New feature requests, efficiency of note templates, efficiency of scheduling Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The software is relatively new and still has true bugs from time to time, although the team attempts to address them quickly. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

5/13/2025

"Carestack newbie"

5/5

What do you like best about CareStack?

Text to pay and cloud based systems so you can access remotely. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The onboarding process was a bit unstructured at times, and some conversations were occasionally challenging to follow, but once I connected with the right support team, everything became much clearer and more streamlined. Review collected by and hosted on G2.com.

Cassie S.

Manager

Small-Business (50 or fewer emp.)

1/14/2025

"Classes with an excellent team"

4/5

What do you like best about CareStack?

The best feature for me is the application to send out text messages and emails to reminded patient about the next appointment. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

When they switch thier classes to zoom calls. It was harder to log in and talk to the team. We had to use the office phone with the computer. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/10/2024

"Would Recommend 10/10"

5/5

What do you like best about CareStack?

I have had a great experience with CareStack. Even when we run into any hiccups they are quick to help and the streamlined interface is easy to use even when they have updates it is quick to get used to. The team and customer care is quick, friendly and efficient. I have no issues. Would recommend 10/10 Review collected by and hosted on G2.com.

What do you dislike about CareStack?

We have not run into any dislikes as of yet. Any small issues we may run into are immidiatly handled by the customer service or technical help teams Review collected by and hosted on G2.com.

Brent M.

Owner

Small-Business (50 or fewer emp.)

2/19/2025

"Very robust dental PMS"

4/5

What do you like best about CareStack?

Lots of features and options all with in the one system. Great support team. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

CS has a steep learning curve. Trying to learn and understand all the features can be overwhelming at first. Review collected by and hosted on G2.com.

Amelia A.

Owner, Pediatric Dentist

Small-Business (50 or fewer emp.)

8/29/2024

"Much Needed and Appreciated Continuous Support"

5/5

What do you like best about CareStack?

I’m so happy to have chosen Carestack. Taking the leap into ownership has been very nerve wracking, and choosing to use practice management / EHR software I wasn’t familiar with was even crazier. Every step of the way, there have been people so willing to help and so eager to help me succeed. They don’t leave you out to dry after you’ve signed the contract. The software has been great thus far and I really feel that I made the right choice in partnering w Carestack. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

There are a few limitations to the software such as some insurance details of coverage, but carestack is very active in listening to their users and making updates Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/17/2025

"Carestack is amazing!"

5/5

What do you like best about CareStack?

I have been in the dental field for 20 years, and using Carestack has been one of the best dental software's I have used. You have everything in one place from an amazing referral portal to submitting an auth and all the reports you can run in one software is amazing. My favorite is the task manager tab it is so helpful for my day to day lists and eliminates 100 sticky notes! Customer Support is also amazing! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Nothing! I am learning something new everyday! Review collected by and hosted on G2.com.

Rob M.

Dentist

Small-Business (50 or fewer emp.)

1/24/2025

"Review of CS PMS"

3.5/5

What do you like best about CareStack?

The support my team and I received to train, implemint, and use the PMS effectively was excellent. Anytime we needed help after going live help was a text or video call away. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The PMS has been ok. It would be nice if it were a little more intuitive and easy to use. Review collected by and hosted on G2.com.

Faisal S.

Dental office owner

Small-Business (50 or fewer emp.)

2/24/2025

"Carestack experience"

5/5

What do you like best about CareStack?

It is a full solution that is integrated making everyhting seamless. It has a lot of useful tools for managment. Implemntation was easy with a lot of support. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

It has a lot of features which can be overwhelming in the beginnning. Review collected by and hosted on G2.com.