CareStack Reviews & Product Details

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2

Seller

Carestack

Discussions

CareStack Community

Languages Supported

English

Overview by

Harsha M (B2B SaaS Marketing | Product Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

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Top-Rated Alternatives

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CareStack Integrations

(14)

Integration information sourced from real user reviews.

CareStack Media

Allows patients to book appointments at their convenience, without the need to call during office hours thus improving patient satisfaction and accessibility.

With online dental charting, you can quickly and accurately make a diagnosis, record patient information, and then set up a treatment plan that results in better patient communication, efficient daily workflow, and improved profitability.

Enhance patient communication, improve access to care, and foster a more informed and involved patient experience.

Provides a secure, contactless payment option, allowing patients to pay directly from their phones, improving patient satisfaction and your collections.

CareStack Demo - Revenue cycle management

CareStacks' Revenue Cycle Management assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice.

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Shelley K.

Practice Manager

Small-Business (50 or fewer emp.)

6/10/2025

"A robust versatile platform with excellent customer service!"

5/5

What do you like best about CareStack?

There are so many things you can do within this platform from scheduling to notes to ipad function to reports to taking payments and many more functions. There's ability to parts of it too to fit what our needs are. I like the built in help tutorials when I need to reference how to find or do something, and customer service is right there to help if needed! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

No downsides that I know of right now as I continue learning new things as I continue to work on it. Review collected by and hosted on G2.com.

McKenna L.

Patient Care Coordinator

Mid-Market (51-1000 emp.)

10/13/2025

"User-Friendly and Easy to Navigate, No Complaints"

5/5

What do you like best about CareStack?

It is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

I don't have anything I dislike. Everything is user friendly. Review collected by and hosted on G2.com.

Mehul P.

Oral Surgeon

Small-Business (50 or fewer emp.)

9/3/2025

"CareStack has been great, and Pamela made learning the system easy and stress-free."

5/5

What do you like best about CareStack?

What I like best about CareStack is how user-friendly and organized it is, and having Pamela as our trainer made the transition smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Honestly, my experience has been very positive, and I haven’t run into any major issues. Like any new system, there’s a small learning curve, but Pamela’s guidance made it easy to navigate. Review collected by and hosted on G2.com.

Autumn L.

Administrator, Insurance Specialist, Dental Assistant

Small-Business (50 or fewer emp.)

11/14/2025

"Outstanding 24/7 Support and Improved Usability"

5/5

What do you like best about CareStack?

The 24/7 support is a great feature, if you have a question you don’t have to wait long for answers. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

I strongly disliked how complicated patient ledgers were but they have fixed it recently to be much more manageable. Review collected by and hosted on G2.com.

Jessica W.

Office Administrator

Small-Business (50 or fewer emp.)

9/9/2025

"Carestack Review"

5/5

What do you like best about CareStack?

I like how supportive the team is and available they make themselves when issues arise that I cannot solve myself. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

It is very smart so sometimes the reports and lists confuse me. Review collected by and hosted on G2.com.

Gabriella E.

Office Manager

Small-Business (50 or fewer emp.)

6/11/2025

"Very Satisfied with CareStack"

5/5

What do you like best about CareStack?

I love that we had consistent help since starting with Carestack and that the software is so easy to use. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Not much I can say that I dislike to be honest. Very minor things I would like to be able to customize but it is definitely very minor Review collected by and hosted on G2.com.

Michelle G.

Practice Manager

Mid-Market (51-1000 emp.)

10/13/2025

"Carestack review"

5/5

What do you like best about CareStack?

Carestack is very easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

I love everything about carestack it is so easy to navigate. Review collected by and hosted on G2.com.

Mandi M.

Practice Administrator

Small-Business (50 or fewer emp.)

4/16/2025

"CareStack is the answer!"

5/5

What do you like best about CareStack?

All inclusive with ability to add useful 3rd party integrations for imaging, RX, phone/communications and payments (and more)! Implementation was easy, smooth to get everything set up! As a high volume practice, the frequency of using the same work flow from patient to patient makes it easy to learn and understand. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Talking to bots, but you can easily get in touch with a human by phone, email or chat. You can work directly with an account manager who will meet with you monthly or quarterly after your initial onbaording. Review collected by and hosted on G2.com.

Jordan R.

Administrative

Small-Business (50 or fewer emp.)

7/15/2025

"CareStack for the WIN!"

4.5/5

What do you like best about CareStack?

Carestack is super easy to use! I work remotely and I love how i don't have to use a secondary service to access the PMS. Also the customer support is AMAZING! Super easy to chat with and 9/10 get my concerns resolved. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The ledger is a bit confusing when entering insurance payments but i've only used it for a few weeks. may just take some time! Review collected by and hosted on G2.com.

Joanne P.

Personal Assistant

Small-Business (50 or fewer emp.)

5/30/2025

"Great Customer Service"

5/5

What do you like best about CareStack?

WE came from a software that after 22 years with them, they changed almost nothing. It was very cookie cutter. CareStack makes my office feel unique and customizes our software to work for us. We couldn't be happier with all the reporting capabilities and the quick response to any questions. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

We haven't really had down sides to the transition to CareStack. Review collected by and hosted on G2.com.