What I love most about SOTA is that I get to look at it through two lenses. As a practicing clinician, I really appreciate the user-friendly interface. They make things easy by integrating with our AI system, Pearl, as well as iCore Academy. The patient education tools work within our practice management software, and I’m also able to access everything from anywhere.
For example, we’re currently in an ice storm, and I can still pull up the X-rays and share them with our patients. It also makes it simple to share images with other practitioners, which helps with collaboration with specialists.
From a dental support organization perspective, we can use any sensor, so we don’t have to change equipment. They work with us on scaling and improving efficiency when it comes to imaging solutions.
Working with SOTA Cloud and their team is easy because of the level of support they give to their customers. It is easily implemented in our multi-location group practices and we loving having one imaging solution. Review collected by and hosted on G2.com.
One downside of using any cloud-based system is that we rely on the internet, and when things run slowly it can make the X-ray loading process challenging. Another drawback is that when updates are rolled out, we need extra time to prepare our teams to log back into the platform and reset our computers. We would really appreciate a 24–48 hour heads-up so it doesn’t affect patient care when a restart or update has occurred. It would also be very helpful if you could share what each update fixed, such as a brief report explaining what the update helps with (for example: insert information). Review collected by and hosted on G2.com.
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