--- title: CareStack Reviews meta_title: 'CareStack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how CareStack works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 198 scale: '5' date_modified: '2026-08-08' parent_category: name: Dental url: https://www.g2.com/categories/dental --- # CareStack Reviews **Vendor:** Carestack **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 198 ## About CareStack CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2 ## CareStack Reviews ### 1. All-in-One CareStack, But the Dentrix Migration Needs Smoother Transition **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about CareStack?** What I like most about CareStack is that it’s an all-in-one platform. It eliminates the need for multiple subscriptions by letting me handle patient correspondence, clinical charting, scheduling, and insurance all in one place. **What do you dislike about CareStack?** What I disliked most about CareStack was the transition and migration process. There were a couple of hiccups, and the move from Dentrix to CareStack could have gone more smoothly overall. **What problems is CareStack solving and how is that benefiting you?** The main problem CareStack solved for us is being able to access everything we need on a daily basis as a business from one platform, rather than juggling multiple logins across multiple platforms. ### 2. Office Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Autumn A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about CareStack?** Most helpful was the costumer serivce. The product itself hasn't been any more helpful than our last software, yet. **What do you dislike about CareStack?** Very hard to transition to. Multiple steps to do one thing. Not user friendly. It has been 6 months and we are all still wishing we had Eaglesoft. **What problems is CareStack solving and how is that benefiting you?** They are trying to make it as close to Eaglesoft as possible for us. It helps because it is much more user friendly. ### 3. Web based is nice, as well as interface. Do not like the reporting systems. **Rating:** 3.0/5.0 stars **Reviewed by:** Rebecca L. | Dental Office Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about CareStack?** Web based services to be able to work remotely if need be. **What do you dislike about CareStack?** I don't like the reporting systems, there's nothing in Carestack university to help us with streamlining SOP's. Certain reports have math that doesn't match patient accounts and makes sending statements confusing. Certain things on the dashboard also do not match what's really in the system, sometimes skewing numbers. I don't like that if a new employee comes on board there is a fee for certain trainings. I don't think Customer Care is always the most supportive in knowledge. Sometimes the system will freeze when adding in new insurances. **What problems is CareStack solving and how is that benefiting you?** I don't really see them solving many issues. Recently changed the ledgers and by doing so took away some key things that were helpful and useful. When clicking on a payment or a claim it used to highlight line items to match, no longer does that. I also see a lot of posts on a facebook group of people having the same issues but nothing seems to get escalated to be more user friendly and easier to use. ### 4. New Carestack user **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about CareStack?** Our customer support trainer we very reliable. **What do you dislike about CareStack?** There are too many metrics, especially for analytics so it is cumbersome to understand **What problems is CareStack solving and how is that benefiting you?** Treatment planning is overall useful. Additionally getting back to ledger based accounting is helpful - [View CareStack pricing details and edition comparison](https://www.g2.com/products/carestack/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+19%3A06%3A39+-0500&secure%5Bsession_id%5D=53c7f898-d1bf-4ef1-9e8f-6d58880313a3&secure%5Btoken%5D=6d1951cc753800728ed210502423a4fd916fb87d46722a311752746e1c64f450&format=llm_user) ## CareStack Integrations - [DEXIS Imaging Suite](https://www.g2.com/products/dexis-imaging-suite/reviews) - [DoseSpot](https://www.g2.com/products/dosespot/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [Overjet AI](https://www.g2.com/products/overjet-ai/reviews) - [SOTA Cloud](https://www.g2.com/products/sota-cloud/reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) - [TigerView PACS](https://www.g2.com/products/tigerview-pacs/reviews) - [VoiceStack](https://www.g2.com/products/voicestack/reviews) ## CareStack Features **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows - Automated Scheduling - Task Scheduling - Calendar Management - Claims Management - Patient Records Management - Booking Management - Communication Management - Registration Management - Availability Management - Appointment Management - Client Management - Dental Practice Management - Inventory Management - User Management - Patient Management **Financial Tools** - Accounting - Payment Processing - Electronic Payments **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing - Document Imaging **Additional Functionality** - Reminders - Third-Party Integrations - Customer Database - Email Reminders - Web Forms - Activity Tracking - Billing & Invoicing - SSL Security - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Reporting & Statistics - Customizable Templates - Customizable Reports - Access Controls/Permissions - Referral Tracking - Live Chat - Multi-Location - Drag & Drop - HIPAA Compliant - Charting - Customer History - SMS Messaging - Document Storage - Imaging and X-rays - Document Templates - Generative AI - API - AI Copilot - Data Synchronization - Confirmations/Reminders - Scheduled/Automated Reports - Progress Notes - For Dental Practices - Orthodontic Charting - Voice Capture - Annotations - Role-Based Permissions - Progress Tracking - Comparison View - Hands-Free Charting - Periodontal Charting - Patient Communications - EMR/EHR ## Top CareStack Alternatives - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (265 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - 4.3/5.0 (45 reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - 4.1/5.0 (133 reviews)