CareStack is a great option for cloud based software. We converted from Eaglesoft. The training process was great and the entire CS team was very responsive. The best part were the trainers. Huge shout out to Caroline, Ayisha, Abby, and Sharath (from VoiceStack.) They were in essence an extension of our team and super patient and kind with all of our questions and training needs. I couldn’t have asked for a better team and I’ll miss them the most!! Carestack definitely grew on me and the software is built to anticipate ans address the needs of dental professionals to truly aid in the success of the practice.

I am still new to Care Stack but for me is the Claims process is made to be very simplified, and I am able to run reports there are many choices to prepared items related to my position. The Customer support is great; the transition was a bit rough but the Team at Care stack made sure to communicate things as we needed to prepare and we are in process of the day to day and with the weekly check ins and reviewing the functions to maximize the practice use is a great help. The ease of use from the training has helped but again the ease of implementation had some minor issues but the team at Care stack is there to support as needed and we continue to ease into integration day by day as things migrate over from our previous Software.

The support team is extremely responsive and hands on. The training and onboarding were thorough, and the follow-up meetings actually addressed real concerns. They helped customize CareStack to fit our office workflow, including setting up patient onboarding forms. They also helped me manage scheduling in a more efficient and organized way.