Link copied to clipboard # CareStack vs Open Dental Comparison - What are their main differences? Share [ Export ](/compare/carestack/open-dental/export.csv) CareStackOpen Dental Software[+ Add Product](#) Reviews **CareStack** [ 4.7/5(205) ](https://www.g2.com/products/carestack/reviews#reviews) **Open Dental** [ 4.3/5(47) ](https://www.g2.com/products/open-dental/reviews#reviews) Pricing **CareStack** Free Trial **Contact Us** Per Month · CareStack Dental Software **Open Dental** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **CareStack** 2 monthsFaster Based on 65 responses **Open Dental** 3 months Based on 12 responses Return on Investment **CareStack** 7 months Based on 63 responses **Open Dental** Not enough reviews yet Perceived Cost **CareStack** $$$$$ **Open Dental** $$$$$ Average Discount **CareStack** 8% **Open Dental** Not enough reviews yet ![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack") ![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental") G2 offers free advice on this comparison. 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Pros & Cons **CareStack** Not enough data **Open Dental** Not enough data Integrations **CareStack** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image") DEXIS Imaging Suite ](https://www.g2.com/products/dexis-imaging-suite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_245ffdb29dd8f827dff833e4cbf5bc20/dosespot.png "Product Avatar Image") DoseSpot ](https://www.g2.com/products/dosespot/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2055541/large_detail_cc594ba79c44d28bdde16a294c374cc8.png "Product Avatar Image") Overjet ](https://www.g2.com/products/overjet/reviews)[ View all ](https://www.g2.com/products/carestack/integrations) **Open Dental** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e46c6c7696dc10128034d3e6fc5bbeb/adit.png "Product Avatar Image") Adit ](https://www.g2.com/products/adit/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87259665c082fca44832058f5c13197a/dexis-imaging-suite.png "Product Avatar Image") DEXIS Imaging Suite ](https://www.g2.com/products/dexis-imaging-suite/reviews)[ View all ](https://www.g2.com/products/open-dental/integrations) Screenshots **CareStack** ![CareStack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/156352/Online-Scheduling.png) **Open Dental** ![Open Dental screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1326400/Appts-Module.png) Ratings Meets Requirements **CareStack** 9.3 9.3185 **Open Dental** 9.0 9.039 Ease of Use **CareStack** 9.0 9.0187 **Open Dental** 8.7 8.742 Ease of Setup **CareStack** 8.8 8.8157 **Open Dental** 8.8 8.815 Ease of Admin **CareStack** 9.2 9.283 **Open Dental** 9.2 9.214 Quality of Support **CareStack** 9.6 9.6183 **Open Dental** 8.8 8.839 Has the product been a good partner in doing business? **CareStack** 9.7 9.785 **Open Dental** 9.3 9.315 Product Direction (% positive) **CareStack** 9.5 9.5179 **Open Dental** 7.4 7.440 Features Dental Practice Management[Hide 73 FeaturesShow 73 Features](javascript:void(0);) 9.1 162 9.0 5 Administrative Tools Insurance and Billing 8.9 141 9.0(won by 0.1) 5 Appointment Scheduling 9.4(won by default) 145 Not enough data Business Intelligence and Reporting 9.2(won by default) 137 Not enough data Document Management 9.4(won by default) 138 Not enough data Workflows 9.2(won by default) 141 Not enough data Automated Scheduling Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Claims Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Booking Management Not enough data Not enough data Communication Management Not enough data Not enough data Registration Management Not enough data Not enough data Availability Management Not enough data Not enough data Appointment Management Not enough data Not enough data Client Management Not enough data Not enough data Dental Practice Management Not enough data Not enough data Inventory Management Not enough data Not enough data User Management Not enough data Not enough data Patient Management Not enough data Not enough data Financial Tools Accounting 9.0(won by default) 130 Not enough data Payment Processing 9.2(won by default) 134 Not enough data Electronic Payments Not enough data Not enough data Clinical Tools Treatment Planning 9.3(won by default) 145 Not enough data Patient Portal 9.2(won by default) 138 Not enough data Patient Engagement 9.1(won by default) 131 Not enough data Dental Imaging 8.8(won by default) 134 Not enough data e-Prescribing 9.0(won by default) 123 Not enough data Document Imaging Not enough data Not enough data Additional Functionality Reminders Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customer Database Not enough data Not enough data Email Reminders Not enough data Not enough data Web Forms Not enough data Not enough data Activity Tracking Not enough data Not enough data Billing & Invoicing Not enough data Not enough data SSL Security Not enough data Not enough data Activity Dashboard Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Customizable Templates Not enough data Not enough data Customizable Reports Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Referral Tracking Not enough data Not enough data Live Chat Not enough data Not enough data Multi-Location Not enough data Not enough data Drag & Drop Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Customer History Not enough data Not enough data SMS Messaging Not enough data Not enough data Document Storage Not enough data Not enough data Imaging and X-rays Not enough data Not enough data Document Templates Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Data Synchronization Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Progress Notes Not enough data Not enough data For Dental Practices Not enough data Not enough data Orthodontic Charting Not enough data Not enough data Voice Capture Not enough data Not enough data Annotations Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Progress Tracking Not enough data Not enough data Comparison View Not enough data Not enough data Hands-Free Charting Not enough data Not enough data Periodontal Charting Not enough data Not enough data Patient Communications Not enough data Not enough data EMR/EHR Not enough data Not enough data User Insights Reviewers' Company Size [![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")](https://www.g2.com/products/carestack/reviews) CareStack Small-Business(50 or fewer emp.) 80.0% Mid-Market(51-1000 emp.) 20.0% Enterprise(\> 1000 emp.) 0% [![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")](https://www.g2.com/products/open-dental/reviews) Open Dental Small-Business(50 or fewer emp.) 77.8% Mid-Market(51-1000 emp.) 20.0% Enterprise(\> 1000 emp.) 2.2% Small-Business (50 or fewer emp.) 80.0% 77.8% Mid-Market (51-1000 emp.) 20.0% 20.0% Enterprise (\> 1000 emp.) 0% 2.2% Reviewers' Industry [![CareStack](https://images.g2crowd.com/uploads/product/hd_favicon/a7d0cef02c72926a51661ccc626dc055/carestack.svg "CareStack")](https://www.g2.com/products/carestack/reviews) CareStack Hospital & Health Care 47.2% Medical Practice 23.1% Health, Wellness and Fitness 18.5% Consulting 2.6% Accounting 2.1% Other 6.7% [![Open Dental](https://images.g2crowd.com/uploads/product/hd_favicon/69801513e4dd99aa2b46717e5c7a3ba5/open-dental.svg "Open Dental")](https://www.g2.com/products/open-dental/reviews) Open Dental Hospital & Health Care 40.0% Medical Practice 26.7% Health, Wellness and Fitness 17.8% Retail 2.2% Photography 2.2% Other 11.1% FAQs ## CareStack vs Open Dental Software FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Open Dental Software vs CareStack? CareStack stands out for its higher reviewer satisfaction scores and more robust support, while Open Dental Software is noted for its customizability and ease of use. | [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | [CareStack](https://www.g2.com/products/carestack/reviews) | | --- | --- | | 4.3/5 (46 reviews) | 4.7/5 (200 reviews) | | Small-Business | Small-Business | | 8.7 | 8.8 | | 8.7 | 9.6 | | Highly customizable and easy to use for daily operations | All-in-one cloud-based platform with strong support and centralized workflows | ### How do the pricing models of Open Dental Software and CareStack compare? CareStack is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Open Dental Software:** Reviewers highlight its reasonable monthly fee and value for customization, but note additional costs for paperless transitions and equipment compatibility. - **CareStack:** Reviewers consistently mention CareStack's all-in-one platform as cost-effective, eliminating the need for multiple subscriptions and reducing overhead, especially for multi-location practices. - **Switching reasons:** Recent reviewers cite moving to CareStack for its cloud-based model and bundled features that reduce reliance on external vendors and lower total cost of ownership. ### What are the best alternatives to Open Dental Software and CareStack? The top 3 alternatives to Open Dental Software and CareStack are Curve Dental, Dentrix, and Eaglesoft. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Open Dental Software](https://www.g2.com/products/open-dental/reviews) | 4.3/5 (46 reviews) | Small-Business | Reasonable monthly fee, customizable | Highly customizable and easy to use for daily operations | | [CareStack](https://www.g2.com/products/carestack/reviews) | 4.7/5 (200 reviews) | Small-Business | All-in-one platform, cost-effective for multi-location practices | All-in-one cloud-based platform with strong support and centralized workflows | | [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) | 4.6/5 (267 reviews) | Small-Business | — | Cloud-based, intuitive interface | | [Dentrix](https://www.g2.com/products/dentrix/reviews) | 4.1/5 (134 reviews) | Small-Business | — | Comprehensive dental management features | ### Which Dental Practice Management features should I prioritize when comparing Open Dental Software and CareStack? Buyers should prioritize ease of use, quality of support, workflow automation, integrations, and reporting/analytics when comparing Open Dental Software and CareStack. - **Ease of Use:** Open Dental Software scores 8.7, CareStack scores 9.0. - **Quality of Support:** Open Dental Software scores 8.7, CareStack scores 9.6. - **Workflow Automation:** CareStack is frequently cited for streamlining workflows and centralizing operations in recent reviews. - **Integrations:** CareStack integrates with Eaglesoft, DoseSpot, and VoiceStack; Open Dental Software is noted for broad compatibility with third-party software in reviewer comments. - **Reporting/Analytics:** CareStack is praised for robust reporting and analytics tools, especially for multi-location practices. ### What are the pros and cons of Open Dental Software vs CareStack? CareStack's headline strength is its all-in-one cloud-based platform with high support satisfaction, while Open Dental Software is praised for customizability and ease of use. - **Open Dental Software strengths:** Highly customizable, easy to use for daily operations, efficient scheduling, and broad third-party compatibility. - **Open Dental Software trade-offs:** Reviewers note an outdated interface, laggy performance with large datasets, and challenges with paperless transitions and equipment compatibility. - **CareStack strengths:** All-in-one cloud-based platform, strong centralized workflows, robust reporting and analytics, and high-quality support. - **CareStack trade-offs:** Reviewers mention a learning curve, extra clicks for some workflows, and occasional complexity in billing and ledger navigation. ### Is Open Dental Software or CareStack better for small businesses? CareStack is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **Open Dental Software:** Largest segment is Small-Business; reviewers appreciate its customizability and ease of use but note challenges with outdated UI and paperless transitions. - **CareStack:** Largest segment is Small-Business; reviewers highlight its all-in-one platform, ease of access, and strong support as advantages for small practices. ### Which Dental Practice Management platform has better integrations? CareStack is favored for integrations, with more recent reviewer mentions of third-party compatibility and specific integration partners. - **Open Dental Software:** Reviewers note broad compatibility with third-party software, including x-ray programs and merchant services, but do not cite specific integration partners by name in recent reviews. - **CareStack:** Integrates with Eaglesoft (8 all-time mentions), DoseSpot (2 all-time mentions), and VoiceStack (2 all-time mentions), with reviewers highlighting these integrations for streamlining operations. ### How do Open Dental Software and CareStack compare on customer support? CareStack leads on Quality of Support with a 0.9-point advantage over Open Dental Software (9.6 vs 8.7). - **Open Dental Software:** Reviewers describe support as helpful and responsive, but some note variability in expertise and longer resolution times for complex issues. - **CareStack:** Reviewers consistently praise CareStack's support team for responsiveness, thorough onboarding, and proactive problem-solving, with many citing specific positive experiences during implementation and ongoing use. ### Which is easier to implement, Open Dental Software or CareStack? CareStack and Open Dental Software are at near-parity on Ease of Setup, with CareStack scoring 8.8 and Open Dental Software 8.7. - **Open Dental Software:** Reviewers describe setup as straightforward and user-friendly, though some mention challenges with migration and customization for larger practices. - **CareStack:** Reviewers highlight a smooth onboarding process, strong support during implementation, and easy setup for multi-location practices, though a learning curve is noted for new users. ### Which product has better Workflows? CareStack is favored for Workflows, with reviewers frequently citing its ability to centralize and streamline daily operations. - **Open Dental Software:** Reviewers mention efficient scheduling and customizable workflows, with an Ease of Admin score of 9.1. - **CareStack:** Reviewers consistently highlight workflow automation, centralized scheduling, and billing, with an Ease of Admin score of 9.2 and frequent praise for workflow improvements in recent reviews. Alternatives **CareStack Alternatives** ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental") [ Curve Dental ](/products/curve-dental-curve-dental/reviews) ![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix") [ Dentrix ](/products/dentrix/reviews) ![Denticon](https://images.g2crowd.com/uploads/product/hd_favicon/99e2cb396b7cd398e9622b31dee7390c/denticon.svg "Denticon") [ Denticon ](/products/denticon/reviews) ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft") [ Eaglesoft ](/products/eaglesoft/reviews) **Open Dental Alternatives** ![Curve Dental](https://images.g2crowd.com/uploads/product/hd_favicon/c9b9e0ad85a240c3468e2451fa9bd834/curve-dental-curve-dental.svg "Curve Dental") [ Curve Dental ](/products/curve-dental-curve-dental/reviews) ![Dentrix](https://images.g2crowd.com/uploads/product/hd_favicon/2e15b22b9400f055485b27556c55ec2b/dentrix.svg "Dentrix") [ Dentrix ](/products/dentrix/reviews) ![Eaglesoft](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_06aedc45d7cac13839678ff2e14adc0b/eaglesoft.png "Eaglesoft") [ Eaglesoft ](/products/eaglesoft/reviews) ![Dentrix Ascend](https://images.g2crowd.com/uploads/product/hd_favicon/d79690f6dd2799387b19f6ae2d264d5f/dentrix-ascend.svg "Dentrix Ascend") [ Dentrix Ascend ](/products/dentrix-ascend/reviews)