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Compare CareStack and Open Dental 
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Dentrix Ascend
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At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (79.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us Per Month
No pricing available
CareStack
Star Rating
(158)4.7 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Learn more about CareStackOpen Dental
Star Rating
(44)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Open DentalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Open Dental excels in its Document Management feature, with a score of 8.8, allowing for efficient storage and retrieval of patient records. In contrast, CareStack's document management capabilities are not highlighted as strongly, which may impact users who prioritize this functionality.
- Reviewers mention that CareStack shines in Quality of Support, scoring 9.3 compared to Open Dental's 8.8. Many users appreciate the responsiveness and helpfulness of CareStack's support team, which can be crucial for practices needing immediate assistance.
- G2 users indicate that both products have similar scores in Ease of Use and Meets Requirements, both at 8.8, suggesting that users find both platforms user-friendly and capable of meeting their dental practice needs effectively.
- Users on G2 highlight that Open Dental's Appointment Scheduling feature, rated at 8.8, is particularly robust, allowing for easy management of patient appointments. CareStack, while also functional, received a slightly lower score, which may affect practices that rely heavily on this feature.
- Reviewers say that CareStack's Product Direction is highly rated at 9.5, indicating a strong confidence in the software's future development and enhancements. In comparison, Open Dental's score of 7.5 suggests some users may have concerns about its ongoing evolution.
- Users report that both platforms perform well in Payment Processing, with Open Dental scoring 8.6 and CareStack matching that score. However, CareStack's integration with various payment options is often praised, making it a preferred choice for practices looking for flexibility in payment methods.
Pricing
Entry-Level Pricing
CareStack
CareStack Dental Software
Contact Us
Per Month
Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/
- Online scheduling
- Treatment Plans
- Revenue Cycle Management
Open Dental
No pricing availableFree Trial
CareStack
Free Trial is available
Open Dental
Free Trial is available
Ratings
Meets Requirements
9.2
142
9.0
37
Ease of Use
9.0
143
8.8
40
Ease of Setup
8.9
112
8.7
14
Ease of Admin
9.3
60
9.1
13
Quality of Support
9.6
142
8.8
37
Has the product been a good partner in doing business?
9.7
62
9.3
14
Product Direction (% positive)
9.7
139
7.6
39
Features by Category
Administrative Tools
8.7
112
Not enough data
9.2
115
Not enough data
9.2
113
Not enough data
9.3
114
Not enough data
9.0
113
Not enough data
Financial Tools
8.9
113
Not enough data
9.1
112
Not enough data
Clinical Tools
9.1
113
Not enough data
9.1
112
Not enough data
9.0
113
Not enough data
8.6
110
Not enough data
8.9
110
Not enough data
Categories
Categories
Shared Categories
CareStack and Open Dental are categorized as Dental Practice Management
Unique Categories
CareStack has no unique categories
Open Dental has no unique categories
Reviews
Reviewers' Company Size
CareStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Open Dental
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
45.0%
Medical Practice
24.5%
Health, Wellness and Fitness
17.2%
Consulting
3.3%
Accounting
2.0%
Other
7.9%
Hospital & Health Care
37.2%
Medical Practice
27.9%
Health, Wellness and Fitness
18.6%
Retail
2.3%
Photography
2.3%
Other
11.6%
Discussions
CareStack has no discussions with answers
Open Dental has no discussions with answers
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