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Compare CareStack and Open Dental 
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At a Glance
Market Segments
Small-Business (80.3% of reviews)
Small-Business (79.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us Per Month
No pricing available
CareStack
Star Rating
(159)4.7 out of 5
Market Segments
Small-Business (80.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Learn more about CareStackOpen Dental
Star Rating
(45)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Open DentalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CareStack excels in customer support, with users highlighting the responsiveness and hands-on approach of the support team. One user noted that the training and onboarding were thorough, addressing real concerns and customizing the software to fit their office workflow.
- Users say that Open Dental offers a comprehensive Customer Relations Management tool, which allows for effective management of essential tasks. However, some users mentioned a learning curve, indicating that it may take time to fully grasp all the features available.
- Reviewers mention that CareStack's claims process is notably simplified, making it easier for users to run reports and manage their tasks. This ease of use is a significant advantage for those transitioning from other systems, as highlighted by a user who appreciated the variety of choices available for preparing items related to their position.
- According to verified reviews, Open Dental is praised for its customization options, which allow practices to tailor the software to their specific needs. Users appreciate that even those without a dental background can navigate the system effectively, making it accessible for all team members.
- G2 reviewers highlight that CareStack's training process is particularly commendable, with users expressing gratitude for the dedicated trainers who facilitated a smooth transition from their previous software. This level of support seems to significantly enhance user satisfaction during the onboarding phase.
- Users report that while Open Dental has a solid feature set, it may not always align perfectly with specific workflow needs, leading to configuration challenges. In contrast, CareStack's approach to customization and support appears to better meet the diverse requirements of dental practices.
Pricing
Entry-Level Pricing
CareStack
CareStack Dental Software
Contact Us
Per Month
Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/
- Online scheduling
- Treatment Plans
- Revenue Cycle Management
Open Dental
No pricing availableFree Trial
CareStack
Free Trial is available
Open Dental
Free Trial is available
Ratings
Meets Requirements
9.2
143
9.0
37
Ease of Use
9.0
144
8.8
40
Ease of Setup
8.9
113
8.7
14
Ease of Admin
9.3
60
9.1
13
Quality of Support
9.6
143
8.8
37
Has the product been a good partner in doing business?
9.7
62
9.3
14
Product Direction (% positive)
9.7
140
7.6
39
Features by Category
Administrative Tools
8.7
112
Not enough data
9.2
115
Not enough data
9.2
113
Not enough data
9.3
114
Not enough data
9.0
114
Not enough data
Financial Tools
8.9
113
Not enough data
9.1
112
Not enough data
Clinical Tools
9.1
114
Not enough data
9.1
113
Not enough data
9.0
113
Not enough data
8.6
110
Not enough data
8.9
110
Not enough data
Categories
Categories
Shared Categories
CareStack and Open Dental are categorized as Dental Practice Management
Unique Categories
CareStack has no unique categories
Open Dental has no unique categories
Reviews
Reviewers' Company Size
CareStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Open Dental
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
45.4%
Medical Practice
24.3%
Health, Wellness and Fitness
17.1%
Consulting
3.3%
Accounting
2.0%
Other
7.9%
Hospital & Health Care
37.2%
Medical Practice
27.9%
Health, Wellness and Fitness
18.6%
Retail
2.3%
Photography
2.3%
Other
11.6%
Discussions
CareStack has no discussions with answers
Open Dental has no discussions with answers
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