CareStack Reviews & Product Details

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2

Seller

Carestack

Discussions

CareStack Community

Languages Supported

English

Overview by

Harsha M (B2B SaaS Marketing | Product Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

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CareStack Integrations

(14)

Integration information sourced from real user reviews.

CareStack Media

Allows patients to book appointments at their convenience, without the need to call during office hours thus improving patient satisfaction and accessibility.

With online dental charting, you can quickly and accurately make a diagnosis, record patient information, and then set up a treatment plan that results in better patient communication, efficient daily workflow, and improved profitability.

Enhance patient communication, improve access to care, and foster a more informed and involved patient experience.

Provides a secure, contactless payment option, allowing patients to pay directly from their phones, improving patient satisfaction and your collections.

CareStack Demo - Revenue cycle management

CareStacks' Revenue Cycle Management assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice.

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Brent M.

Owner

Small-Business (50 or fewer emp.)

2/19/2025

"Very robust dental PMS"

4/5

What do you like best about CareStack?

Lots of features and options all with in the one system. Great support team. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

CS has a steep learning curve. Trying to learn and understand all the features can be overwhelming at first. Review collected by and hosted on G2.com.

Amelia A.

Owner, Pediatric Dentist

Small-Business (50 or fewer emp.)

8/29/2024

"Much Needed and Appreciated Continuous Support"

5/5

What do you like best about CareStack?

I’m so happy to have chosen Carestack. Taking the leap into ownership has been very nerve wracking, and choosing to use practice management / EHR software I wasn’t familiar with was even crazier. Every step of the way, there have been people so willing to help and so eager to help me succeed. They don’t leave you out to dry after you’ve signed the contract. The software has been great thus far and I really feel that I made the right choice in partnering w Carestack. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

There are a few limitations to the software such as some insurance details of coverage, but carestack is very active in listening to their users and making updates Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/17/2025

"Carestack is amazing!"

5/5

What do you like best about CareStack?

I have been in the dental field for 20 years, and using Carestack has been one of the best dental software's I have used. You have everything in one place from an amazing referral portal to submitting an auth and all the reports you can run in one software is amazing. My favorite is the task manager tab it is so helpful for my day to day lists and eliminates 100 sticky notes! Customer Support is also amazing! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Nothing! I am learning something new everyday! Review collected by and hosted on G2.com.

Rob M.

Dentist

Small-Business (50 or fewer emp.)

1/24/2025

"Review of CS PMS"

3.5/5

What do you like best about CareStack?

The support my team and I received to train, implemint, and use the PMS effectively was excellent. Anytime we needed help after going live help was a text or video call away. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The PMS has been ok. It would be nice if it were a little more intuitive and easy to use. Review collected by and hosted on G2.com.

Faisal S.

Dental office owner

Small-Business (50 or fewer emp.)

2/24/2025

"Carestack experience"

5/5

What do you like best about CareStack?

It is a full solution that is integrated making everyhting seamless. It has a lot of useful tools for managment. Implemntation was easy with a lot of support. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

It has a lot of features which can be overwhelming in the beginnning. Review collected by and hosted on G2.com.

Ana P.

Practice Manager

Small-Business (50 or fewer emp.)

12/12/2024

"CareStack"

5/5

What do you like best about CareStack?

In the year that we have had carestack we have been very pleased. So many bills and wistles. Very user friendly. Customer support is awesome!! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

No downsides but since it does have many features its hard to remember how you did some things. There Carestack academy is very helpful when it comes to this Review collected by and hosted on G2.com.

Aman B.

Office Manager

Small-Business (50 or fewer emp.)

3/18/2025

"Easy transition with an amazing support team!"

5/5

What do you like best about CareStack?

Pamela and Sankar made the transition from Dentrix to CareStack really easy. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Because it is very different from Dentrix, some things can be difficult to correct/find. But there is a lot of support available at all times. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

3/13/2025

"Great operational integration and forward-looking attitude"

5/5

What do you like best about CareStack?

Integrates very well front desk, clinical, management, patient communication, and even marketing. Very well designed interface. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

nothing their dev team isn't already working to improve and/or integrate - i.e., their communication hub currently works only with gmail and we use outlook Review collected by and hosted on G2.com.

nichole a.

Dental Assistant

Small-Business (50 or fewer emp.)

6/7/2024

"Very Detailed Software and alot of options to choose from"

5/5

What do you like best about CareStack?

the most helpful thing about carestack is the patient's chart. there are several options, conditions, treatment codes etc that we can enter and make the patient's chart as detailed as possible. I also really like how i can right click on a patients appointment and i can pull up eligibility, documents, memos, and ledger without opening another tab. Also not to mention the excellent customer support and educational videos on how to naviagte the software is impecable. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The least helpful in my opinion would be the lack of specification on tooth numbers for the alternate benefit tab in insurance. For example, some policies only apply an alternate benefit on "Molars Only" not pre molars. Review collected by and hosted on G2.com.

What problems is CareStack solving and how is that benefiting you?

I would say Carestack helps us out with the unscheduled patient's list, overdue recall appts and broken appts list. The operations report option helps us out to create a list of which of our patients have an over due recall appt, unscheduled tx or broken appts. This is very important to us when we have some down time we can do a report and call patients to scheudle their missed appts, unscheduled treatments etc. Review collected by and hosted on G2.com.

Mendy D.

Clinical Operations Manager

Mid-Market (51-1000 emp.)

12/17/2024

"I have had a fantastic onboarding experience"

5/5

What do you like best about CareStack?

The different report options definitely set CareStack apart from it's competitors. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The only negative issue I have experienced while using CareStack is the inability to Print from the TimeClock screen. Review collected by and hosted on G2.com.