--- title: CareStack Reviews meta_title: 'CareStack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 191 reviews by the users' company size, role or industry to find out how CareStack works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 191 scale: '5' date_modified: '2026-07-02' parent_category: name: Dental url: https://www.g2.com/categories/dental --- # CareStack Reviews **Vendor:** Carestack **Category:** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 191 ## About CareStack CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2 ## CareStack Reviews ### 1. Intuitive, Efficient Platform with Practical Analytics and Great Data Support **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about CareStack?** What I liked most is how intuitive and efficient the platform is, especially from an operations standpoint. The analytics are practical and easy to work with, and having a team that supports with pulling and interpreting data makes a big difference in day-to-day management. **What do you dislike about CareStack?** There’s definitely a learning curve at the beginning, especially coming from outside the dental field, but the onboarding support helps make that transition much smoother. **What problems is CareStack solving and how is that benefiting you?** CareStack really helps keep everything in one place, which makes a big difference in day-to-day operations. Instead of jumping between systems or spending too much time pulling reports, the analytics are right there and easy to work with. It saves time, makes it easier to stay organized, and helps me quickly understand what’s going on in the practice so I can make decisions without overcomplicating things. It just makes the whole operation feel more manageable and less scattered ### 2. Carestack’s Reporting and Analytics Make Insights Easy at a Glance **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney C. | Revenue Cycle Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about CareStack?** I really love the reporting and analytics tools inside Carestack. They make it easy for me to review information and understand what’s going on at a glance. **What do you dislike about CareStack?** Sometimes support takes anywhere from a few days to a few weeks to get an issue figured out or fixed, but I understand that some things take time to sort out. **What problems is CareStack solving and how is that benefiting you?** The reporting aspect has been a game-changer for us. We went from not really knowing the overall health of our business to being able to dive deep into the reports and understand what’s going on. It’s also been a huge plus for our growing group of nine offices that it’s cloud-based. ### 3. CareStack’s Continuous Innovation Makes Workflows Smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about CareStack?** One of the standout aspects of CareStack is its continuous innovation and commitment to improving the user experience. The platform regularly introduces useful updates and features that make processes smoother and more productive. **What do you dislike about CareStack?** I don’t have any major concerns about CareStack at this point. Since I’m still able to learn something new everyday, every challenge has been an opportunity to learn new skills and use deeper aspects of Carestack **What problems is CareStack solving and how is that benefiting you?** CareStack is solving many of the common challenges involved in managing dental practice operations by bringing everything into one centralized platform. Instead of using multiple systems for scheduling, billing, patient communication, reporting, and treatment management, CareStack integrates all these functions seamlessly, which improves efficiency and reduces administrative workload. CareStack performs reliably and allows quick access to patient records, scheduling, billing, and reports. The onboarding experience is smooth, and the support team is responsive and helpful whenever assistance is needed. This makes it easier for users to adapt to the platform and continue learning new features over time. ### 4. CareStack Streamlines Our Periodontal Practice with an Intuitive, Secure All-in-One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Amber H. | Clinical manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about CareStack?** CareStack has been an excellent all-in-one solution for managing our periodontal practice. The platform is very user-friendly and makes patient management, scheduling, treatment planning, and billing much more efficient. I especially appreciate how everything is cloud-based, allowing easy access from anywhere while maintaining strong security features. The customer support team has also been responsive and helpful whenever we needed assistance, and the support access options make it easy to get issues resolved quickly. Overall, CareStack provides great value for money because it combines multiple tools into one streamlined system, helping our office save time and improve workflow efficiency. **What do you dislike about CareStack?** While CareStack offers many powerful features, there can be a learning curve when first implementing the system because of how comprehensive it is. Some customization options and reports can also take time to fully understand. Occasionally, updates or new features may require additional staff training to ensure everyone is using the platform efficiently. However, once the team becomes familiar with the system, it works very well overall. **What problems is CareStack solving and how is that benefiting you?** Being cloud based, this allows our satellite office to run as its own location ### 5. All-in-One Cloud Platform That Streamlines Dental Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CareStack?** all-in-one cloud-based system. It combines scheduling, billing, insurance verification, patient communication, analytics, charting, and revenue cycle management into one platform, which helps dental practices avoid using multiple disconnected software tools. **What do you dislike about CareStack?** The ERA workflow in CareStack is probably my least favorite part of the software for our office. While the platform overall has great features and strong cloud functionality, the ERA process can feel overly complicated and less intuitive compared to other dental systems. It often takes extra clicks and troubleshooting, which can slow down payment posting and insurance workflows. **What problems is CareStack solving and how is that benefiting you?** Carestack helps solve many of the operational problems dental practices face every day, especially around efficiency, organization, communication, and revenue management. Its cloud-based all-in-one system reduces the need for multiple disconnected software programs by combining scheduling, billing, insurance claims, patient communication, charting, analytics, and reporting into one platform. Practices use CareStack to improve appointment scheduling, automate reminders, streamline insurance verification and claims processing, reduce paperwork, centralize multi-location management, and improve collections and reporting. Many offices also benefit from its remote access, cloud backups, patient engagement tools, and integrated workflows that help staff multitask more efficiently and reduce administrative bottlenecks. ### 6. Major Time Saver **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren R. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about CareStack?** The upside of using CareStack is that everything is in one place. Being able to work with claims and the clearinghouse directly in CareStack has been a time saver. Although there are many wonderful features, for me working with insurance daily, this has been huge! **What do you dislike about CareStack?** First, the ledger—specifically when reviewing insurance postings—can be difficult to interpret. The verbiage used is somewhat confusing, which makes it harder to quickly understand what’s being shown. For example, when an insurance payment is posted you see what insurance paid on one line and then another line automatically shows and it categorized as an "adjustment" and the verbiage is "transfer adjustment - transfer to insurance". There is no need for this line. To me, this isn't a "transfer" or an "adjustment". It is simply what insurance paid. It is redundant. I wish I could at least relabel it as "insurance payment". It also feels like there are extra, unnecessary steps involved in the process. Streamlining the language and simplifying the workflow would make this much more user-friendly. Second, printing receipts could use more flexibility. While there are filtering options available, there still seem to be additional details included that aren’t always relevant. It would be very helpful to have more control—ideally the ability to select specific line items and print only those. This is something we previously had with Eaglesoft, and it allowed for much more customized, clean receipts. Lastly, I’d love to see improved visibility of patient alerts directly on the schedule screen. Currently, flags/alerts require hovering or clicking to view. It would be much more efficient if alert/flag indicators were automatically visible on the appointment box itself—similar to how confirmation status CFor RX indicators are displayed. Having alerts immediately visible would help our team quickly identify important patient notes without extra steps. **What problems is CareStack solving and how is that benefiting you?** CareStack has helped us simplify our office workflow by reducing the number of systems we need to log into each day. As a result, our staff is able to work more efficiently and at a smoother pace. We also love the AI and call transcription features available through CareStack’s partnership with VoiceStack—another huge time saver for our team. ### 7. Best Dental Software on the Market—Easy Navigation, Amazing Features & Top-Notch Transition Team **Rating:** 5.0/5.0 stars **Reviewed by:** Terrie C. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about CareStack?** The developers thought of everything! I have been in dentistry for over 40 years and am just amazed at the features. It is easy to navigate and having everything integrated with links throughout the system makes it the best dental software on the market!! BUt, ultimately, the transistion team of Natalia and Sachin is what made our experience the best!! **What do you dislike about CareStack?** There are a couple features we were told we would have that were not available upon our transistion, and unfortunately we are now being told it is still a couple quarters away from being implemented. That was disappointing - especially when we were told it would be ready by 4th quarter 2025. **What problems is CareStack solving and how is that benefiting you?** We are a private practice with 3 locations that are approx 20-40 miles apart. We had been using a large server onsite at one of the locations, and had to remote in from the other 2. The server would go down frequently making it nearly impossible to operate normally. We now have the cloud based Carestasck and it had aleviated many problems we were dealing with. Also gives us the ability to work remotely without having to remote into an on-site PC ### 8. Top-of-the-Line Carestack with Best-in-Class Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Dillon H. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about CareStack?** Everything! There is nothing to dislike about it. Everything that carestack offers is top of the line. Best customer service on the market. Everything you need, from a clinical to a revenue standpoint can be found within the software. My account manager Alisha Gerrard is amazing. Anytime I have a question or a concern, she responds within minutes and has a solution for whatever my issue is. **What do you dislike about CareStack?** Nothing to dislike about the system! If you lose internet access, then you have to paper chart until internet is restored. **What problems is CareStack solving and how is that benefiting you?** Carestack is currently working adding the ability to take CT scans as part of their imaging system that is offered and will reduce the amount of venders that I need to run my operations. ### 9. Text-to-Pay and One-Click Insurance Verification Are a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah M. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about CareStack?** The text-to-pay option has been a real game changer. Being able to click a button to verify insurance and, in that same spot, message a patient if we have a question or an issue is also so great. **What do you dislike about CareStack?** We’re still trying to figure out how to get to certain things in the chart with fewer clicks. Also, during the first few weeks, I felt like we could have been more prepared. **What problems is CareStack solving and how is that benefiting you?** Carestack has definitely helped us make fewer insurance mistakes. Brandy has been AMAZING in this area in particular... Also this program has helped us interact with patients so much easier. Whether it be for billing questions or general info, patient communication has been improved. ### 10. Carestack is a major win for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristian J. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about CareStack?** My favorite thing about Carestack is how seamless everything feels. We really love the dashboard feature because it makes it so easy to see who is missing paperwork and who still has a balance. Overall, it has helped us stay much more organized. **What do you dislike about CareStack?** We don’t have many complaints. The only change we’d like to see is the option to print the schedule vertically and have it fit on a single page. **What problems is CareStack solving and how is that benefiting you?** Reporting-wise, Carestack keeps track of so many things, and it has really helped us manage our short call list and follow up with inactive patients. - [View CareStack pricing details and edition comparison](https://www.g2.com/products/carestack/reviews/carestack-review-12625340?section=pricing&secure%5Bexpires_at%5D=2026-07-06+06%3A33%3A05+-0500&secure%5Bsession_id%5D=542c14fc-823d-48b6-b3f2-dd3cf9287249&secure%5Btoken%5D=7512be6165fb179521e286a5bb36088238c4152cecd5f3215f707436ffd1e42e&format=llm_user) ## CareStack Integrations - [DEXIS Imaging Suite](https://www.g2.com/products/dexis-imaging-suite/reviews) - [DoseSpot](https://www.g2.com/products/dosespot/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [SOTA Cloud](https://www.g2.com/products/sota-cloud/reviews) - [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) - [TigerView PACS](https://www.g2.com/products/tigerview-pacs/reviews) - [VoiceStack](https://www.g2.com/products/voicestack/reviews) ## CareStack Features **Administrative Tools** - Insurance and Billing - Appointment Scheduling - Business Intelligence and Reporting - Document Management - Workflows **Financial Tools** - Accounting - Payment Processing **Clinical Tools** - Treatment Planning - Patient Portal - Patient Engagement - Dental Imaging - e-Prescribing ## Top CareStack Alternatives - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (264 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - 4.3/5.0 (45 reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - 4.1/5.0 (133 reviews)