# Apteryx Imaging Reviews **Vendor:** Planet DDS **Category:** [Dental Imaging Software](https://www.g2.com/categories/dental-imaging) **Average Rating:** 3.2/5.0 **Total Reviews:** 5 ## About Apteryx Imaging Apteryx Imaging XVWeb is a HIPAA compliant, DICOM format, open architecture 2D and 3D imaging software with cloud capabilities brought to you by Planet DDS. Since 2012, Apteryx has been providing customers with a solution that allows for image storage in the cloud and on office servers. The hybrid solution that is the best of both worlds, allowing customers to have more storage room, reduced IT expenses, and the ability to access images via an internet connection from anywhere at any time. In 2020, Apteryx was purchased by Planet DDS, which is located in Newport Beach, California Rather than being a subsidiary of a dental products or insurance company, Planet DDS is unique in that we are exclusively dental software focused. This allows us to constantly utilize our customers’ feedback to improve our software in order to deliver everything needed to run your dental practice at maximum efficiency and profitability. ## Apteryx Imaging Reviews ### 1. Apteryx Cloud Imaging **Rating:** 5.0/5.0 stars **Reviewed by:** Chris G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Apteryx Imaging?** We love having access to images from anywhere. Love the cloud updates so our backup/disaster recovery is much easier. We have very few imaging related IT calls any more. **What do you dislike about Apteryx Imaging?** We have no dislikes about Apteryx Imaging. So far with over 25 practices using it our teams are loving it. **What problems is Apteryx Imaging solving and how is that benefiting you?** We were scaling rapidly and looking to not only moernize our tech stack but to implement scalable solutions that truly worked for our end users, and our support teams. Apteryx does just that. ### 2. nightmare **Rating:** 0.0/5.0 stars **Reviewed by:** peter k. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Apteryx Imaging?** mistake, i wish i never got involved with them. **What do you dislike about Apteryx Imaging?** Advertised a single solution for imaging and then "sunsetted" their imaging software. Advertised hardware to support sensors and software, which were not appropriate and had to be repurchased. This company is a joke, don't trust your patients with them. **What problems is Apteryx Imaging solving and how is that benefiting you?** They offered to charge me for a new software to replace the one they just sold me. Thanks, for screwing me and then asking for more money. Avoid these jokers. **Official Response from Sherwin Querubin:** > Peter, we understand the frustration that comes with having to update software. I believe you are speaking about our on-premise solution you purchased 4 years ago. As we continue to improve and enhance our offering, cloud-based software is the most secure, efficient, and cost-saving solution, and therefore we are focusing our efforts on our cloud-based solution, Apteryx XVWeb Cloud Imaging, and moving away from the on-premise solutions. ### 3. Tanya **Rating:** 1.0/5.0 stars **Reviewed by:** Tanya F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Apteryx Imaging?** That it is compatible with most dental software **What do you dislike about Apteryx Imaging?** Contacting for help is very time-consuming, especially when you have a patient in the chair and your software isn't working. Also, when purchasing updated software it doesn't work correctly so they postpone GO LIVE's until a fix can be in place and it takes 8 months to GO LIVE and you already paid them the fee for the new software. **What problems is Apteryx Imaging solving and how is that benefiting you?** We went throught our 2nd training session for XV web and the trainer suggested us to postpone final conversion because the software was not allowing us to retake images. This is our 2nd reschedule of conversion. So we were just rescheduling again. ### 4. I would recommend XV Web the training was fantastic ,the imaging, use of the system is amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Ann F. | Implementation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Apteryx Imaging?** The ease of use. The clarity of the images were outstanding. I also liked the ease in which to create templates to use. **What do you dislike about Apteryx Imaging?** The only issue with a XVWEB is just if the internet goes down. **Recommendations to others considering Apteryx Imaging:** Looking to get rid of the desktop version of x-ray software. The advantage of web-based system is clear images and send images. Also, the ease of ability **What problems is Apteryx Imaging solving and how is that benefiting you?** Ease in which to access to xrays, ease in which to edit, adjust and review xrays. The other advantage is the ease to send xrays to providers ### 5. XVWeb xray software **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Apteryx Imaging?** Support has been top-notch, installation is very simple, and we have been able to integrate the system between two practices **What do you dislike about Apteryx Imaging?** Nothing that we dislike in comparison to prior imaging software **Recommendations to others considering Apteryx Imaging:** XVWeb has been helpful in growing our practice across multiple locations and would recommend to any other business looking to expand to other locations **What problems is Apteryx Imaging solving and how is that benefiting you?** We can utilize the software at two locations and share the data between each site with ease. ## Apteryx Imaging Discussions - [What is Apteryx Imaging used for?](https://www.g2.com/discussions/what-is-apteryx-imaging-used-for) - [View Apteryx Imaging pricing details and edition comparison](https://www.g2.com/products/apteryx-imaging/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A45%3A18+-0500&secure%5Bsession_id%5D=04f5110d-f710-45c4-a23f-f4a481b9a98f&secure%5Btoken%5D=cd94a595222598abf8dc9a8e75a5381e5a56e5deaf7eacb188f11534de4b2745&format=llm_user) ## Top Apteryx Imaging Alternatives - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - 4.6/5.0 (256 reviews) - [DEXIS Imaging Suite](https://www.g2.com/products/dexis-imaging-suite/reviews) - 4.6/5.0 (22 reviews) - [Oryx Dental Software](https://www.g2.com/products/oryx-dental-software/reviews) - 4.8/5.0 (28 reviews)