CareStack Reviews & Product Details

CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2

Seller

Carestack

Discussions

CareStack Community

Languages Supported

English

Overview by

Harsha M (B2B SaaS Marketing | Product Marketing)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

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Top-Rated Alternatives

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CareStack Integrations

(14)

Integration information sourced from real user reviews.

CareStack Media

Allows patients to book appointments at their convenience, without the need to call during office hours thus improving patient satisfaction and accessibility.

With online dental charting, you can quickly and accurately make a diagnosis, record patient information, and then set up a treatment plan that results in better patient communication, efficient daily workflow, and improved profitability.

Enhance patient communication, improve access to care, and foster a more informed and involved patient experience.

Provides a secure, contactless payment option, allowing patients to pay directly from their phones, improving patient satisfaction and your collections.

CareStack Demo - Revenue cycle management

CareStacks' Revenue Cycle Management assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice.

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Denise K.

Practice MAnager

Small-Business (50 or fewer emp.)

10/29/2025

"Enjoying This Software!"

4/5

What do you like best about CareStack?

CareStack has a lot of features we are learning to work with. Transitioning from an outdated software system to Carestack has been challenging for our practice, but we have had some outstanding training with a CSM (BR) who has been very patient with us and we are making great strides in the use of Carestack. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The one option I would change is to not have every financial transaction attached to a code. We are a fee for service practice and our work flow is different than most practices. Review collected by and hosted on G2.com.

Vidmantas G.

Administrator

Small-Business (50 or fewer emp.)

11/4/2025

"Innovated Dental management Software"

4.5/5

What do you like best about CareStack?

It's simple to monitor nearly any metric, and navigating the billing claims and follow-ups is straightforward. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The small issues I noticed at first with CareStack were addressed by the team, who helped to change, fix, and customize things to improve the experience. Review collected by and hosted on G2.com.

Caroline A.

Teacher

Small-Business (50 or fewer emp.)

12/17/2025

"Outstanding Customer Support Makes All the Difference"

5/5

What do you like best about CareStack?

Great customer support, offers more features that are very useful to the practice and it is also user friendly. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Nothing much. It is just that it takes time to create a plan and that we need to customize the frequency and limitation part on the plan breakdown. Review collected by and hosted on G2.com.

Monica M.

Regional Operations Manager

Small-Business (50 or fewer emp.)

10/22/2025

"All-in-One Solution with a Steep Learning Curve"

4.5/5

What do you like best about CareStack?

It is an all inclusive software, it has patient communication, payments, claim submission, ERA's., practice management all in one software. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Because it is all inclusive, it takes longer to learn so the learning curve is higher. It is difficult for someone who is not generally "tech savvy" Review collected by and hosted on G2.com.

Jasmine H.

Dental assistant/manager

Small-Business (50 or fewer emp.)

2/19/2026

"Easy to Use and Accessible—No Issues So Far"

5/5

What do you like best about CareStack?

Easy to use, and acceses.Prompt and fast customer support Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Nothing. We have had no issues with the system Review collected by and hosted on G2.com.

Emily L.

Front Desk Coordinator

Small-Business (50 or fewer emp.)

11/13/2025

"Exceptionally Efficient and Effortlessly Organized"

5/5

What do you like best about CareStack?

The efficiency of the software. Super easy and organized to use. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

I wouldn’t say there is anything I dislike about it. Review collected by and hosted on G2.com.

Olivia W.

Practice Manager

Small-Business (50 or fewer emp.)

4/10/2025

"All in one PMS!!"

4.5/5

What do you like best about CareStack?

Being in the dental field for almost ten years I have worked with many practice management softwares..... but nothing truly compares to carestack. We have chosen to go all in with carestack using their phone system, payment systems, insurance system, and imaging systems - and having everything integrated is a game changer. It was a little challenging at first taking a 20 year old practice and switching it over to a new software but I will say the team at Carestack walked us through every step of the transition. Even now they continuously check in on us, and whenever we have questions they are always so kind to help us get answers. Mario and Mariann were are main points of contact and they have been tremendously helpful! Anyone in the market for a fully integrated cloud-based software should definitely go with Carestack! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The transition at first was tough, but expected. It was a learning curve trying to learn new software that is highly complex - but you want a system that is complex so there is no room for errors. Review collected by and hosted on G2.com.

Kat H.

Patient Coordinator

Consumer Services

Mid-Market (51-1000 emp.)

12/2/2025

"Effortless Patient Management and Outstanding Support"

5/5

What do you like best about CareStack?

Its easy to keep track of patient important documents and appointment information. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

No complaints- Support team is quick to respond. Review collected by and hosted on G2.com.

Lillie P.

Admin

Small-Business (50 or fewer emp.)

9/19/2025

"Incredible"

5/5

What do you like best about CareStack?

Carestack is extremely user friendly. Their onboarding team has been incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

There is nothing I dislike about Carestack. It has been a learning curve, but it is very easy to get the hang of it. Review collected by and hosted on G2.com.

Heather L.

ORthodontic Office Manager

Small-Business (50 or fewer emp.)

4/19/2025

"CareStack is very user friendly and efficient."

4.5/5

What do you like best about CareStack?

The ease of use. Each function of CareStack is simple, yet detailed. We had many sessions of training to make implementation easy. Now that I am using CareStack daily I am able to get my workflow simplified. If I have had an issue, customer support is very helpful to get it figured out. Overall it has been an easy integration into our practice. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The Ortho Case Module- needs to be enhanced to be able to choose if you want to make a Patient Production Schedule or not. Also enhance it to be Patient Collection Schedule since production is counted at initial bonding date and not throughout treatment in Ortho. Review collected by and hosted on G2.com.